GAT is awesome. The ability to launch exploratory tests on new versions of our software to compliment our in house QA resources was invaluable, giving us confidence to ship to prod more regularly. We also found that GAT was able to find bugs we did'n't find in house due to the large array of devices and set ups the testers were testing on. We also had a few rounds of accessiblity testing carried out which was invaluable and gave us insights in to where we needed to make improvements. The platform was very easy to implement in to our processes and the dedicated support was very responsive. Review collected by and hosted on G2.com.
Not a lot! Occassional duplicate issues being raised or issues that weren't actual bugs. GAT did help us iterate on the process to help keep these to a minumum though. Review collected by and hosted on G2.com.
39 out of 40 Total Reviews for Global App Testing
Overall Review Sentiment for Global App Testing
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GAT have provided good test management for our web and 7 other apps.
Our business operates on a global scale and has a number of products and apps which requires thorough testing prior to release. GAT have the resources available globally across a number of devices which makes it easier to manage each test results effectively. Review collected by and hosted on G2.com.
To run a test across all our apps across a number of test cases can be epensive with GAT's business model and the test can take a while to conduct if the testers are not available for that particular country. Also, because testers can be different each time a test is undertaken, they do not know your product as well. Review collected by and hosted on G2.com.
The GAT team was engaged throughout our contract. They met with us and seemed to care about our needs. Creating new test runs could take some time to get right, but repeating previous tests was very easy. They were also very helpful in coming up with new test cases. Review collected by and hosted on G2.com.
As our business changed, the GAT pricing model was too high to support our new needs. At renewal, if we had credits from the previous year, we would lose half of them. Review collected by and hosted on G2.com.
You get what you pay for, professional and courteous staff, they always go the extra mile Review collected by and hosted on G2.com.
Not much, they are not the cheapest on the market, but worth it Review collected by and hosted on G2.com.
The web interface is easy to use, easy to navigate and a fairly friendly UI. Review collected by and hosted on G2.com.
So far, the account creation steps are a bit of a nuisance. But, to be honest, the expeirnece is on par with any major account creation steps from other major sites. This is a very minir drawback compared to any other benefits. Review collected by and hosted on G2.com.
Global app testing has a fantastic customer success team, from envisioning the type of testing that best suits your product, to implementing it and sharing valuable insights, they are always there to help. Review collected by and hosted on G2.com.
Nothing comes to mind that I did not like, thank you. Review collected by and hosted on G2.com.
Good Customer Support, very reactive on special demands, re-verification of feedbacks.
GAT easily adapt to our workflows, always aiming for continuous improvements in our processes.
Online platform y easy to use. Review collected by and hosted on G2.com.
I wish there was more streamlined & automated processes in order to request tests runs. Using webhooks or API calls to launch tests would help us be more efficient and remove the dependency to several manual processes..
We still aim at getting fewer irrelevant feedback from GAT, this is often caused by reporting known issues, misunderstandings about the product hehaviours or test cases, or some guideline not being fully respected. Reducing this noise would help us focus only on the valuable feedback. Review collected by and hosted on G2.com.
- Easy setup
- Very responsive testing managers
- Reliable execution of all required test cases Review collected by and hosted on G2.com.
- Long test execution time
- Sometimes incoherent results, issues that have been marked as "intentional" get flagged again Review collected by and hosted on G2.com.
I really like the speed with which tests are completed. And the fact that testers give detailed reviews on each test case, helping me gain great insights. Review collected by and hosted on G2.com.
The user interface can be improved to be more intuitive and friendly. Review collected by and hosted on G2.com.
The access to multiple devices, OS versions, multiple localizations, and any requirements our development team might have. Review collected by and hosted on G2.com.
The testers might not test the app with a lot of knowledge of what are they really testing of. Recurrent testing might not be done by the same testers either, so the knowledge gained in previous testing iterations is lost. Review collected by and hosted on G2.com.
Powerful and great quality on the output provided, also the flexibility on the requests Review collected by and hosted on G2.com.
Is difficult to take into account the specific priorities on the severity of bugs found Review collected by and hosted on G2.com.
