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GiveWP Reviews & Product Details

AW
Communications and Development Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

I love how there is a free integration option with PayPal. We previously used a PayPal button which would redirect donors to the PayPal website, but with GiveWP donors can stay on our website and complete the transaction. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I wish there were a live online support chat to get answers immediately. The email support is friendly and helpful, but it can take a couple days to resolve any issues, depending on the complexity. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

GiveWP allows donors to stay on our website, it has custom fields if you need to collect more information, donors can opt to cover fees, and acknowledging the donor is easy. Review collected by and hosted on G2.com.

GiveWP Overview

What is GiveWP?

GiveWP is the highest rated, most downloaded, and best supported donation plugin for WordPress. Built from the ground up for all your fundraising needs, GiveWP provides you with a powerful donation platform optimized for online giving.

GiveWP Details
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GiveWP Community
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Product Description

Give enables WordPress users to accept donations on their WordPress-powered website with flexibility and ease.


Seller Details
Year Founded
2015
HQ Location
Lansing, Michigan
Twitter
@GiveWP
7,199 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Matt C.
MC
Overview Provided by:
Operations Manager for GiveWP at Liquid Web. Technical Support Specialist, Hiring manager, Marketing Executive, Business Development.

Recent GiveWP Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"GiveWP is excellent"
The plugin was straightforward to configure. Their support was excellent; they followed up on all our questions promptly. For the price and feature...
SS
Sharon S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Plugin | Terrific Support"
The plugin is robust with multiple options to best suit our campaigns.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great Support"
Alex Coleman seems to always go above and beyond when assisting with my tickets! Alex spent quite a considerable amount of time troubleshooting an...
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GiveWP Media

GiveWP Demo - Powerful Reporting and Multi-step Donation Form
Creating powerful donation forms is easy with GiveWP. Simply install the plugin, create a new donation form, set the desired giving options, and publish!
GiveWP Demo - Creating a New Donation Form
Customizing your donation forms is easy and intuitive with customization options for any fundraising campaign.
GiveWP Demo - Powerful Donation Form Grid
Display you donation forms within a responsive grid on any page to make it easy for your visitors to choose a giving option.
GiveWP Demo - Customizable Donor Wall
Show of your donor's generosity with our customizable Donor Wall block and shortcode.
GiveWP Demo - Powerful Donor and Donation Management
Manage your donors and receive key insights to maximize your fundraising efforts.
GiveWP Demo - Top-Notch Technical and Customer Support
GiveWP has a dedicated support team to help answer any questions you may have and help you through stumbling blocks.
Answer a few questions to help the GiveWP community
Have you used GiveWP before?
Yes

60 out of 61 Total Reviews for GiveWP

4.8 out of 5
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60 out of 61 Total Reviews for GiveWP
4.8 out of 5
60 out of 61 Total Reviews for GiveWP
4.8 out of 5

GiveWP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GiveWPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Owner of agency
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GiveWP?

The plugin is robust with multiple options to best suit our campaigns. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

There really are no downsides. It's complex of course, but once the settings are in place there's no issue. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

We have diverse campaigns that GiveWP can address easily. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GiveWP?

Alex Coleman seems to always go above and beyond when assisting with my tickets! Alex spent quite a considerable amount of time troubleshooting another connected issue and kept me in the loop the whole time including photos and video of what was going on, even working through some of my other custom code to try to spot out other potential problems. This type of service is above and beyond many other support teams where I have gotten messages like "we do not assist with custom code at all." So, thank you so much Alex!

When you pay for a plan, there are a ton of features available.

Feedback system in place. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I will admit, it took a while to get assistance because I was asking for custom-code assistance with an extension I was trying to work out with one of the paid add-ons which required the developer's input.

Feedback implementation is based on the amount of feedback which means you could ask for some feature and have a few votes on it, but it will not be implemented. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

It creates easy-to-use forms for donors to be connected to a payment processor directly through our sites without the hassle of the donor needing to create accounts or manage a ton of information off-site. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GiveWP?

The plugin was straightforward to configure. Their support was excellent; they followed up on all our questions promptly. For the price and features, you can't beat it anywhere! Yes, we recommend it. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

We don't see any limitations with program. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

Makes it easy for users to donate. Review collected by and hosted on G2.com.

Linda S.
LS
Development Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

I love GiveWP. Our donations have increased 10-fold since implementing it into our giving strategy. I love the ease and flexibility of building the forms, for this non-tech person, that is a must. I am most grateful for their priority support team which always responds quickly when I run into any issue at all - remember, I am afraid of websites. I have been tempted by other platforms and have vetted them against GiveWP. Clearly, none have passed the test.

I highly recommend GiveWP to my non-profit friends and anyone else needing to generate revenue quickly. Amanda helped me design a campaign to save our soup kitchen. We needed to raise $50,000. I was amazed to exceed that by raising over $70,000 in just two weeks! Linda Stay - Development Director, Switchpoint Community Resource Center. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

There are no downsides - only the peer-to-peer I need to learn better how to implement. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

Understanding the different form builders. Review collected by and hosted on G2.com.

Donald M.
DM
Director of Information Technology
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

The product is well thought out and very intuitive. I like the flexibility of being able to accept different payment platforms. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

The peer-to-peer module needs a little more work, and the "double your donation" fee platform needs to be improved. The cost of "double your donation" is steep for smaller NFP organizations that do not know what your donation rates will be. The way it is currently structured, you could be accepting donations just to cover the module cost. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

GiveWP solves the problem of how to accept donation from around the world. We used to be local only until we add this package to our website. It makes us look more professional and organized. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Thanks so much, Donald. We've appreciated all your feedback and support over these past years you've been with us. I think you know that we're continuing to work on P2P more and more. And we're not in control of pricing with 3rd party integrations like Double the Donation.

See how GiveWP improved
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

The interface for donors is simple and straightforward. I chose it to capture recurring donations, and it has done just that. Amanda was great with helping me get it initially set up. We also just did a complete website overhaul. There were no issues in transporting the plugin data from old to new site. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

My only "complaint" is working with support to get something fixed - however, the problem was finally resolved. As a small nonprofit director who has to wear many hats, dealing with technology can be extremely frustrating. And, with smaller-sized tech companies, they often don't have robust technical support. Because I was limited to emailing my issues (donors were not able to login to their dashboards), it felt like it took a lot longer than necessary to fix the problem. There was a lot of back and forth and missed understanding on both sides. But, like I said, this is really no different than other tech/software companies these days (or any companies for that matter!). Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

I appreciate that we receive an email with updates and explanations for changes. I don't always have time to read them, and because I'm not IT by trade, sometimes it's over my head. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Thank you for your great review, and sharing your experience with our support. Generally, most people find our support to be working above and beyond other smaller WordPress product shops, but we will continue to improve on that front daily. I trust next time you reach out you'll be more than satisfied and hopefully impressed! Thank you!

See how GiveWP improved
Matt S.
MS
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

The platform is turnkey for simple use cases, works with the most popular payment processors, and is well supported. The ability to host forms natively within Wordpress is vastly superior to other platforms that require embeds or external pages. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

We've had a few hiccups, minor bugs and growing pains as the platform has evolved, but this is true with any plugin-driven tool. Support has been helpful to get through them. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

It provides a robust donations solution for multiple nonprofit clients, with different technical needs and campaign designs. Once configured, creating new campaigns is easy. Review collected by and hosted on G2.com.

DH
Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GiveWP?

Amanda is amazing! She is always willing to help us when we are confused on, and she is always willing to set up personal appointments to go over our questions. I would 100% recommend working with Amanda. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

There is nothing that we dislike with WP, if there is something our previous provide did that Give WP does not... their employees help us out in problem solving! Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

GiveWP helped us create custom code that compared to the program we used to use and has helped us create the best user experience possible on some of our pages. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Amanda is absolutely amazing! So glad our team has been valuable in your online donations success. Keep up the good work!

See how GiveWP improved
Katie  C.
KC
Business Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

The ease of use in setting up donation forms on our websites. We can easily set up forms, duplicate forms, track donations, assist donors with finding their donation history, and the customer service for any troubleshooting it unmatched. Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I cannot think of any downsides. Any issues I have encountered have always been addressed and corrected quickly by Give. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

The ability to easily and safely collect donations on our websites. When we had a fraud situation, Give provided quick and secure solutions to make our websites safer to use for our donors. Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Wow Katie, thank you so much for this excellent review!

See how GiveWP improved
DW
President/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GiveWP?

What I like best about Give WP is the modern look of it. Doesnt feel old and makes my website look up to date/more professinal Review collected by and hosted on G2.com.

What do you dislike about GiveWP?

I don't like that how the Peer 2 Peer suite doesn't have enough customization. Review collected by and hosted on G2.com.

What problems is GiveWP solving and how is that benefiting you?

It solves a lot of things you don't get from Facebook donations such as recurring donations , and it benefits where I can make different funds to organize my donations as well as use recurring donations to create memberships Review collected by and hosted on G2.com.

Response from Matt Cromwell of GiveWP

Thanks Derek for your review, we appreciate it! The modern look and feel is what we are trying to bring to the whole non-profit industry for sure. I appreciate your feedback on Peer to Peer -- it's a very complex feature so we launched with fewer customization options, but we're continually improving on it and making it more customizable. That will improve for sure over time, so keep an eye out for those updates! Thank you!

See how GiveWP improved