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23 Give Lively Reviews
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The customer service, online tutorials, and marketing and communication materials templates. Review collected by and hosted on G2.com.
The functionality and versatility of the widgets are limited. Review collected by and hosted on G2.com.
This is the lowest cost option for small nonprofits. It creates good looking page designs, it integrates well with Salesforce, but the steps for payment are not ideal, and not optimized. It pushes donors to pay via apple pay or gpay or bank transfer. It hides the link to pay with CC which is what MOST people want. This is a very odd feature.
There are other basic level things missing from this platform that make it less than ideal. 1. the org is not copied on donor receipts, 2. monthly donors do not receive monthly receipts. 3. you cannot edit the language about covering fees (and it is less than ideal).
For a small org, these are issues you might be willing to overlook. But recently, Givelively announced that their 'free service' will include a mandatory question near the end of the payment process to ask donors to make a 'contribution' (non tax-deductible) directly to Give-Lively. This has left me completely convinced that they don't have any nonprofit experience on their board (who on earth could have thought this was a reasonable idea???), and very little on their staff. I will be looking for a new option before this gets rolled out to my org. Review collected by and hosted on G2.com.
Little ability to review reports without downloading. Poor language used in the 'cover the fee' message, no ability to copy org on donor receipts, receipts are not standard for monthly donors, monthly donors cannot update their cc info without cancelling subscription. After your first donation is made to a campaign you can no longer edit some of the information.
**they are rolling out a new mandatory feature that will ask YOUR donors to pay money directly to GiveLively, this will be a mandatory part of your payment process. Worst Idea I've Ever Heard Of Review collected by and hosted on G2.com.
Setting up our text-to-donate page was super easy and user-friendly. We had a quick turnaround, and the functionality and efficiency allowed us to launch the campaign quickly and exactly how we wanted it. Review collected by and hosted on G2.com.
We are eager to learn more about all that Give Lively offers. Review collected by and hosted on G2.com.
GiveLively is amazing. First off - it is free! It drives me nuts how expensive so many of the equivalent services are. Even though it's free, it still performs as good or better than any other service I have used. GiveLively charges nothing so its only the fees from Stripe. The interface on the backend as well as user facing is really clean and easy to navigate. The widgets look really nice on a website. And they have Apple Pay which makes it easy to donate. They have text to give that works great, peer to peer fundraising, honestly everything. On top of it - and this is mind boggling since you aren't paying them- the customer service is amazing! I have gotten great help from everyone I have spoken with, they have a place where you can post changes you want to the platform and people can vote/comment on them so GiveLively can prioritize their ongoing improvement efforts based on user needs. They provide updates on what they are working on and really work to address any feedback. It's honestly the best - I have transitioned multiple nonprofits to using it and tell everyone they should switch to it. Review collected by and hosted on G2.com.
Honestly nothing - it has been perfect for everything I have needed it for (using it for multiple nonprofits with various needs). I love it and the people who work there. I am so grateful for GiveLively! Review collected by and hosted on G2.com.
I simply cannot say enough about how Give Lively's technology has transformed the work of our volunteer-led community Dollars for Scholars scholarship organizations, in diverse areas where there are digital deserts and low technology use. Without the free, and powerful online donation and event tools Give Lively offers, and the thoughtful and individualized support, our volunteer leaders would simply not offer the option to donate online. Half of our 450 locally operated Dollars for Scholars organizations are now offering online givers an option to donate through Give Lively. All along the onboarding journey, Give Lively worked with us to create a successful transition, thank you, Give Lively team! Review collected by and hosted on G2.com.
While Stripe, the back-end payment processor is tops in data security and allows our donors to cover the cost of the transaction, which is so key(!!!) its approach to customer support can only go up! While Stripe customer support has improved in recent months, it is obvious that Give Lively is designed to work with nonprofits, thank you, Give Lively! Review collected by and hosted on G2.com.
This is perhaps the best tool that smaller and med size nonprofits should use for a host of reasons. It's Free! You can create an event, in person or digitally, which helped us, during the pandemic! You can embed the tool on your website, and donors can stay on your site and trust your brand. The customer support from giving Lively is wonderful, and they really care about the nonprofits they serve and always add new features to help us grow! Thank you Give Lively for all that you do! Love them. Love their product, and I will never leave them! Review collected by and hosted on G2.com.
I really don't, but if I had to pick something, I'm hoping for a recurring feature on the events tools to be added. We use events for more than major galas, we use them for everyday meetups, peer groups, and training webinars. Review collected by and hosted on G2.com.
Give Lively is extremely easy to navigate. It makes fundraising feel almost seamless. The customer support is extraordinary. It's hard to say what I like best. Review collected by and hosted on G2.com.
This is hard. I'm not sure. It would be cool if the fundraising pages under a user could be public at set up similar to a social media profile like Facebook or lol MySpace. Review collected by and hosted on G2.com.
Give Lively is user friendly, allows you to customize and easily update your page and giving levels, and integrates directly with Salesforce. Review collected by and hosted on G2.com.
There really aren't any downsides -- this product really meets our organization's needs. Review collected by and hosted on G2.com.
That it is free from extra fees to use the platform. It is functional and centers nonprofit organizations' needs. Review collected by and hosted on G2.com.
There are a few advanced functionalities that would be nice to have like adding photos to the ticketing pages, but still works well without those. Review collected by and hosted on G2.com.
