GitBook Reviews (197)

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Reviews

GitBook Reviews (197)

View 1 Video Reviews
4.8
197 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of GitBook, highlighting how it simplifies the process of creating and managing documentation. Many appreciate its collaborative features, which allow both technical and non-technical team members to contribute effortlessly. A common limitation noted is the learning curve for new users, particularly those unfamiliar with version control systems.

Pros & Cons

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Erwin V.
EV
Erwin V.
Data Analyst Volunteer
Small-Business (50 or fewer emp.)
"Gitbook almost perfectly bridges coding and documentation"
4.5/5
What do you like best about GitBook?

- Very easy to implement. Without external need, I had setup the docs within half an hour. I got a free call with support anyway but that was not needed at all.

- Development Workflow Integration: Easily edit documentation directly within our codebase or via Gitbook’s intuitive editor.

- Unified Documentation Platform: Supports both technical (including API endpoint docs) and user-friendly documentation in a single platform.

- GitHub and GitHub Actions Integration: Streamlined and efficient automation through GitHub integrations, which makes it possible to have docs updates in a flow whenever an update on the application is made.

- Nice looking documentation: I just like the layout of Gitbook. Which matters when people have to read your documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Currently lacks functionality for automatically triggering documentation updates based on code changes, requiring manual intervention. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Gitbook is the best online collaborative documentation platform"
5/5
What do you like best about GitBook?

Gitbook makes collaboration on documentation very seamless. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is nothing I dislike about Gitbook so far Review collected by and hosted on G2.com.

FA
Fabian A.
Assistant Teacher
Small-Business (50 or fewer emp.)
"Gitbook is not awesome, is exceptional."
5/5
What do you like best about GitBook?

Besides the incredible support that engages with the client, the service by itself is absolutely awesome. Functions like exporting to PDF, MD and other formats and the integrated AI to analyze and redact the documents are some of the game-changing features that Gitbook has to offer. It's simple and pretty UI and the styles are intuitive and easy to use for both user and developer. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

If you are looking out for a place to work with your team you need to be willing to pay for a plan. But if you are a NGO or lead an open source project you can have the community plan for free! Review collected by and hosted on G2.com.

MC
mario c.
Open source maintainer
Small-Business (50 or fewer emp.)
"Awesome low code docs tool"
5/5
What do you like best about GitBook?

GitBook excels at making technical documentation accessible and collaborative. Its clean, intuitive interface allows teams to create well-structured documentation without requiring extensive technical knowledge. The real-time collaboration features are exceptional, enabling multiple team members to work simultaneously on the same document without conflicts. The version control system is robust yet straightforward, making it easy to track changes and revert when necessary. The markdown support combined with the visual editor provides flexibility for both technical and non-technical users, making it a versatile platform for various documentation needs. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

nothing to report, I find the 360 ​​degree project very functional Review collected by and hosted on G2.com.

MS
Michael S.
CEO
Small-Business (50 or fewer emp.)
"Communication and customer relationship on equal terms"
5/5
What do you like best about GitBook?

What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collaborate with team members in real-time enhances efficiency and improves the quality of documentation. I particularly appreciate the integration with other tools as well as the quick and helpful responses from the support team – especially the personal and professional support from Rodrigo. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

What I don't like so much about GitBook is the limited flexibility in customizing the design and layouts. It would be helpful to have more options for individual customization. Additionally, the loading times could sometimes be faster, especially with larger projects. Occasionally, advanced export functions are also missing, which would allow for smooth transfer of content to other formats. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Clean, Collaborative, and Easy-to-Use Documentation Tool"
4.5/5
What do you like best about GitBook?

The intuitive interface and real-time collaboration features make it incredibly easy to write and manage documentation. It’s perfect for both technical and non-technical team members, and the final output is always polished and professional. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No complaints yet. Everything has been smooth and effective for our documentation needs so far. Review collected by and hosted on G2.com.

mikel s.
MS
mikel s.
Profesor de Informática
Small-Business (50 or fewer emp.)
"Great for academic contents"
5/5
What do you like best about GitBook?

Its flexible, easy to use, and looks beautiful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

None, it really match my needs. Great work! Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The best tool for documenting technical projects and developer knowledge"
5/5
What do you like best about GitBook?

Clean UI, markdown-first editing, and GitHub sync make it ideal for developer-focused content. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Did not found any as of now. All is good. Review collected by and hosted on G2.com.

Piyanuch T.
PT
Piyanuch T.
Lecturer
Mid-Market (51-1000 emp.)
"Bringing GitBook to the Classroom"
5/5
What do you like best about GitBook?

I discovered GitBook while attending a software workshop. The docs were so clean and clear that I knew I had to try it myself. I’m now preparing to use it with my third-year students for their term project documentation.

Thanks to GitBook’s Community plan, I’ll teach with real-world tools that inspire great writing. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing major. Overall, I really like it. Review collected by and hosted on G2.com.

CI
Chris-Armel I.
Artist
Arts and Crafts
Small-Business (50 or fewer emp.)
"A state-of-the-art open source online book publishing experience"
5/5
What do you like best about GitBook?

GitBook allows me to easily publish an online book describing an artistic project based on GitHub. As an artist using the power of Git code repositories, GitBook provides me with a unique platform that is transparent, responsive and Git-reliant. It also integrates external sources of creative work, such as Instagram and other popular media platforms. Its pagination feature and Markdown pages make my task of writing and presenting Git-based code quite enjoyable. This is why I chose it as the platform for publishing a book documenting my artistic practice, as is common in the traditional art world. I'm currently a beneficiary of their community plan, which supports my open source project in the best possible way. Their customer support is first class. All my support requests have been successfully resolved within a few days. It took me a few hours to get a book up and running : book.awalkaday.art. The book's underlying code is automatically synchronised with a public code repository on GitHub. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is no cumbersome experience when using the GitBook app online. It's available in an international language that is the lingua franca of the web. It's free to use and free to access. However, it does require some familiarity with Git (version control software). Review collected by and hosted on G2.com.