GitBook Reviews & Product Details

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

Seller

GitBook

Discussions

GitBook Community

Languages Supported

English, French

Overview by

Mallory Mullan

Pricing

Pricing provided by GitBook.

Free

1 user

Team

$8 / User

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GitBook Integrations

(2)

Integration information sourced from real user reviews.

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Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

7/2/2025

"The documentation effect of GitBook is very beautiful"

5/5

What do you like best about GitBook?

1. The synchronization with the GitHub repository is excellent.

2. The generation format of the document and the presentation page are very beautiful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It would be nice to have a local desktop application like GitHub Desktop, so I can edit documents locally, since real-time access to the Internet is not so easy in some countries or locality. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

He can help us more easily manage and edit the documentation of our open source software projects, the important thing is that it generates documentation is also very beautiful, even if we do not know how to make a beautiful technical documentation for the team, using it will make this thing easier. Review collected by and hosted on G2.com.

Steve H.

Chief Research Information Officer

Small-Business (50 or fewer emp.)

1/19/2026

"Great community support"

5/5

What do you like best about GitBook?

Super responsive team. Nice product. Makes a huge difference to a small community organisation such as ours Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Took some time to understand what the community offering meant Review collected by and hosted on G2.com.

Erwin V.

Data Analyst Volunteer

Small-Business (50 or fewer emp.)

3/27/2025

"Gitbook almost perfectly bridges coding and documentation"

4.5/5

What do you like best about GitBook?

- Very easy to implement. Without external need, I had setup the docs within half an hour. I got a free call with support anyway but that was not needed at all.

- Development Workflow Integration: Easily edit documentation directly within our codebase or via Gitbook’s intuitive editor.

- Unified Documentation Platform: Supports both technical (including API endpoint docs) and user-friendly documentation in a single platform.

- GitHub and GitHub Actions Integration: Streamlined and efficient automation through GitHub integrations, which makes it possible to have docs updates in a flow whenever an update on the application is made.

- Nice looking documentation: I just like the layout of Gitbook. Which matters when people have to read your documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Currently lacks functionality for automatically triggering documentation updates based on code changes, requiring manual intervention. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/11/2025

"Gitbook is the best online collaborative documentation platform"

5/5

What do you like best about GitBook?

Gitbook makes collaboration on documentation very seamless. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is nothing I dislike about Gitbook so far Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

As an organization building a technical platform with intricate use cases, a robust documentation is crucial to driving user growth. Gitbook makes the process of writing professional, useful documentations very seamless and less technical. With other platforms ,you need programming expertise to set some components up. But Gitbook makes all that super straightforward. Review collected by and hosted on G2.com.

Fabian A.

Assistant Teacher

Small-Business (50 or fewer emp.)

3/24/2025

"Gitbook is not awesome, is exceptional."

5/5

What do you like best about GitBook?

Besides the incredible support that engages with the client, the service by itself is absolutely awesome. Functions like exporting to PDF, MD and other formats and the integrated AI to analyze and redact the documents are some of the game-changing features that Gitbook has to offer. It's simple and pretty UI and the styles are intuitive and easy to use for both user and developer. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

If you are looking out for a place to work with your team you need to be willing to pay for a plan. But if you are a NGO or lead an open source project you can have the community plan for free! Review collected by and hosted on G2.com.

mario c.

Open source maintainer

Small-Business (50 or fewer emp.)

4/3/2025

"Awesome low code docs tool"

5/5

What do you like best about GitBook?

GitBook excels at making technical documentation accessible and collaborative. Its clean, intuitive interface allows teams to create well-structured documentation without requiring extensive technical knowledge. The real-time collaboration features are exceptional, enabling multiple team members to work simultaneously on the same document without conflicts. The version control system is robust yet straightforward, making it easy to track changes and revert when necessary. The markdown support combined with the visual editor provides flexibility for both technical and non-technical users, making it a versatile platform for various documentation needs. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

nothing to report, I find the 360 degree project very functional Review collected by and hosted on G2.com.

Michael S.

CEO

Small-Business (50 or fewer emp.)

12/16/2024

"Communication and customer relationship on equal terms"

5/5

What do you like best about GitBook?

What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collaborate with team members in real-time enhances efficiency and improves the quality of documentation. I particularly appreciate the integration with other tools as well as the quick and helpful responses from the support team – especially the personal and professional support from Rodrigo. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

What I don't like so much about GitBook is the limited flexibility in customizing the design and layouts. It would be helpful to have more options for individual customization. Additionally, the loading times could sometimes be faster, especially with larger projects. Occasionally, advanced export functions are also missing, which would allow for smooth transfer of content to other formats. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook solves the problem for us at MOMO of making knowledge clear, centralized, and accessible to everyone. Instead of sending numerous files back and forth, we now work together in a single document – and in real-time! Changes are immediately visible to everyone, and no one asks anymore: 'Do you have the latest version?' This saves us time and nerves. Simply practical and clear! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/27/2025

"Clean, Collaborative, and Easy-to-Use Documentation Tool"

4.5/5

What do you like best about GitBook?

The intuitive interface and real-time collaboration features make it incredibly easy to write and manage documentation. It’s perfect for both technical and non-technical team members, and the final output is always polished and professional. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No complaints yet. Everything has been smooth and effective for our documentation needs so far. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook helps centralize internal knowledge, documentation, and processes in one place that's easy to access and update. This reduces information silos across teams and ensures everyone is working from the same source of truth. It's especially helpful for onboarding, aligning team knowledge, and maintaining clear communication in a remote-friendly environment. Review collected by and hosted on G2.com.