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Gingr is easy to use. I use it weekly to book daycare for my dog, and it takes me less than 2 minutes to get through the booking process. I would recommend it!! Review collected by and hosted on G2.com.
The only thing I dislike about the application is that sometimes I have to submit the page twice. The first submission might say there is an "error" on the page when there is not. But it only takes a second to resubmit it. Review collected by and hosted on G2.com.
13 out of 14 Total Reviews for Gingr
Their support is US based, knowledgeable, honest, and quick to respond. I have dealt with many software companies at my various businesses and Gingr is a solid choice for managing our Dog Daycare, Boarding and Grooming facility. Review collected by and hosted on G2.com.
The software is highly customizable, which can make things difficult to configure because there are so many options. Review collected by and hosted on G2.com.
Inferior customer service. Software looked good on line Review collected by and hosted on G2.com.
DO NOT PAY FOR THIS SOFTWARE! We purchased the program in mid-November, understanding that we would begin using it before the Christmas rush. Gingr did not respond to our calls and rarely to emails. They set an appointment for a phone meeting via text and did not follow through. Even though we have their text setting the appointment, they argued that it was our fault! Now, after 70 days, we are unable to use the software, paying for it, and cannot obtain customer service. Recently they scheduled a meeting and, during that meeting, advised us that an additional six to eight weeks was necessary before we can use the software. Terrible, horrible customer service! We sent an email canceling the software and requested a full refund. As usual, they did not respond. Review collected by and hosted on G2.com.
I like the customization services provided by Gingr, We have an option here to add on services as per our needs like - training, kennel, dog daycare, and all.
I like online booking, Quickbooks export, Appointment & Lodging calenders option available, Report cards for Pet Parents, Digital agreements, and appointments reminders. Review collected by and hosted on G2.com.
I don't like the pricing option available in Gingr, because the prices are a little higher here as compared to other competitors - Like [ $ 80/Mo pet spa] [ $116/mo day service] and [ $130/mo for pet resort] Review collected by and hosted on G2.com.
One of the best places for pet care and services - I like their 24/7 services and call support which is too good, their response is very quick and always ready to provide support on calls.
They provide facilities like - dog daycare, boarding kennels, private dogs parks, and grooming salons.
I also Like the customization part of the website as well. Review collected by and hosted on G2.com.
The prices are little high as compared to others like - here we need to pay [ $80/Mo - pet spa] , [ $116/mo - day service ] , [ $130/mo - pet resort ] .
Also, sometimes apps are also crashing. Review collected by and hosted on G2.com.
Gingr is a time-saving tool/software which makes running my business very well and easier.
I like the features like - appointment settler, online booking, Report card of pets, QuickBooks export facility, Digital agreements, Immunization reminders, and the most important is Cloud-based software support. Review collected by and hosted on G2.com.
No android based apps for mobile, and we need to login to the system for operations, Review collected by and hosted on G2.com.
The customization of the website is the best part so far Review collected by and hosted on G2.com.
I have not come across any issues yet. It appears the Gingr team does well in updating the website Review collected by and hosted on G2.com.
I like that access to the customers information is available. I like the different options to view things. I also like the simple menu. Review collected by and hosted on G2.com.
I dislike that you cannot search for clients other than by name. The facility calender is difficult to use and to fix if mistakes are on it. It is not customized to our buisness in the best way. Review collected by and hosted on G2.com.
Gingr is one of the best programs for kenneling/doggy daycare I’ve used. The UI is so smooth and easy to navigate. There are also a lot of features, such as pupdates and incident reports, that are beneficial to communication with the customers as well. I love Gingr! Review collected by and hosted on G2.com.
The only downside of using gingr would be when the website is down, which is very rare. Review collected by and hosted on G2.com.
Gingr moves very fast and is friendly to first time users. There is no lag; we get to have our customers in and out. Review collected by and hosted on G2.com.
Gingr does crash sometimes however; we can get it fixed quickly! Some of our reports do not easily translate into excel. Review collected by and hosted on G2.com.
Gingr's features are compartmentalized so that our dog daycare could use what was most valuable to us without having to navigate around extraneous buttons. The check-in and check-out functionality is clean and easy to use, and makes package tracking a breeze. Review collected by and hosted on G2.com.
Setting up Gingr can be time consuming and seems to involve quite a few phone calls with their team. Review collected by and hosted on G2.com.
