# Pawfinity Reviews **Vendor:** Pawfinity **Category:** [Kennel Software](https://www.g2.com/categories/kennel) **Average Rating:** 3.9/5.0 **Total Reviews:** 10 ## About Pawfinity Pawfinity's clean, fast, and intuitive interface improves efficiency in your grooming salon, kennel, boarding facility, dog daycare, or pet sitting business while reducing the overhead associated with the organization and use of client information. ## Pawfinity Reviews ### 1. Great dog industry CRM tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Pawfinity?** Pawfinity is a great CRM tool for anyone in the grooming industry. It has a comprehensive list of services to choose from at an affordable price. **What do you dislike about Pawfinity?** Updates to the software have been non existent for a year now and I would like to see some features that other softwares have like taking deposits for new client appointments. **What problems is Pawfinity solving and how is that benefiting you?** This software runs all our online booking for appointments and is our complete database for our client information. It's great that clients can log into their own profile and update their info and request appointments. ### 2. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Pawfinity?** It is easy to navigate & find exactly what you are looking for on Pawfinity. It is great for pet parents & pet sitters alike! **What do you dislike about Pawfinity?** I haven't found any dislikes with Pawfinity. It works great for me & my needs! **What problems is Pawfinity solving and how is that benefiting you?** Ease of navigating kennels & pet sitting. It's all at my fingertips and makes everything so much easier ### 3. One of the best App I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Amarnath l. | customer support executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Pawfinity?** I like this App as it is very convenient as I am able to use it on my phone as well as my laptop while I am traveling. **What do you dislike about Pawfinity?** They do not have a phone number to call. All they have is only the App support. **Recommendations to others considering Pawfinity:** I recommend it to my family and friends. **What problems is Pawfinity solving and how is that benefiting you?** As they do not have any numbers to call them. Our only source to communicate is through the application, and this is how I am dealing with it. ### 4. It is very goooood **Rating:** 3.0/5.0 stars **Reviewed by:** Md. A. | Financial Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Pawfinity?** The options provided are adequate to run a pet grooming business and make everything professionally managed. **What do you dislike about Pawfinity?** For small pet businesses which manage their data and services in traditional or other free ways, they might not want to spent for a software like this. **What problems is Pawfinity solving and how is that benefiting you?** Data management of clients and pet ### 5. Awesome Grooming Software **Rating:** 4.5/5.0 stars **Reviewed by:** Elise M. | Office Manager/Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Pawfinity?** The ease of use and the reliability - I know I can always count on this software to keep me organized. Everything in the system, from adding a new client to checking out an appointment is fast. I love how seamless the software works. **What do you dislike about Pawfinity?** There is literally nothing to dislike about this software. **What problems is Pawfinity solving and how is that benefiting you?** I can schedule employees, schedule appointments, and keep a close eye on business. Clients are also able to reach me pretty quickly. ### 6. Nice resource for pet owners. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Pawfinity?** It's a convenient resource for lots of different pet needs. **What do you dislike about Pawfinity?** It doesn't seem as community-based as apps like Rover, local dog walking apps, etc. **What problems is Pawfinity solving and how is that benefiting you?** Finding pet care all in once place. ### 7. easy and very simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Pawfinity?** I like this app because it is very convenient I can use it on my phone or laptop while traveling. **What do you dislike about Pawfinity?** They do not have a phone number to call. They only have app support. **What problems is Pawfinity solving and how is that benefiting you?** Being able to make appointments for my pet as well as keep track of appointment dates. ### 8. Best dog daycare app ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Pawfinity?** The fantastic organization, features, remote communication + the pet owner dashboard. Oh my god. So amazing! **What do you dislike about Pawfinity?** It's almost impossible to figure out which groomers have appointments available. **What problems is Pawfinity solving and how is that benefiting you?** It is made for my dog needs. I can create a detailed profile of my pet. ### 9. Avoid this software **Rating:** 0.5/5.0 stars **Reviewed by:** Pete C. | Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2020 **What do you like best about Pawfinity?** The software itself did an ok job at supporting our business. Its a shame i can't say the same about pawfinity as a company. **What do you dislike about Pawfinity?** It's got more complicated over the last 12 months and changes (without notice) have forced us to change the way we work. We have recently taken the difficult decision to move to another provider and how glad we are we have done this. I have suspended my subscription, which has another 10 days left and it clearly states we would still have access. The owner has gone out of his way to completely ban us from logging in for the simple fact we are moving and the software will not support us. When i asked on their facebook support group i received no response and was kicked out of the group. Avoid at all costs they clearly do not honor subscriptions and they have your data, which is core to your business working. **Recommendations to others considering Pawfinity:** Avoid it. The provider you go with for this sort of software is core to your business. Whilst the software is ok the support and attitude towards its customers is terrible. **What problems is Pawfinity solving and how is that benefiting you?** A easy way to book in our customers with automated SMS ### 10. Gets the job done; many small improvements to be made great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2019 **What do you like best about Pawfinity?** It gets the job done. Most of the software works pretty smoothly. **What do you dislike about Pawfinity?** There are some updates and minor fixes that would make the experience a lot better and easier to use. **What problems is Pawfinity solving and how is that benefiting you?** Helps our kennel daycare stay organized and keep our records in line. - [View Pawfinity pricing details and edition comparison](https://www.g2.com/products/pawfinity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+06%3A16%3A49+-0500&secure%5Bsession_id%5D=009ba970-4e5a-4882-b216-4fd9e2af2e5c&secure%5Btoken%5D=a0d6232fb1e45b29c81625126dde00f80839aa44d8da0d3ac4afe558650dc122&format=llm_user) ## Pawfinity Features **Platform Additional Functionality** - Messaging - Mobility - Cloud - On-Premise - Dashboard - Task Management - Payment **Business Management** - Appointment Scheduling - Pet Records - Staff Scheduling - Inventory and Retail Sales - Document Management **Platform Basics** - Interoperability - Performance - Reporting **Marketing and Communications** - Customer Feedback - Reminders - Loyalty Programs **Financial Management** - Accounting - Payroll and Commissions ## Top Pawfinity Alternatives - [Gingr](https://www.g2.com/products/gingr/reviews) - 3.8/5.0 (14 reviews) - [MoeGo](https://www.g2.com/products/moego/reviews) - 4.9/5.0 (103 reviews) - [DaySmart Pet](https://www.g2.com/products/daysmart-pet/reviews) - 4.0/5.0 (35 reviews)