Gigrove Pros and Cons

You can have your store live in minutes (literally). This is, of course, if you know all the content you are going to post, your zip files (if selling downloadables), and your prices, all set.

These are some of the PROS:

- It's very simple to learn and use.

- You can have tangible products, digital downloadable products, services based on time (schedule blocks for your time), and bundled items from the store.

- The booking feature is excellent.

- Great license generator.

- Easy to add attributes and custom fields to items.

Their LTD is a great alternative. If you are someone just starting a business and don't have much of a budget, don't know anything about coding and want to start selling today. Review collected by and hosted on G2.com.

Great potential to beat competitors, but it's far from a finished product. It's not for agencies and feels like it was done using shortcuts and/or not well planned.

Here are other CONS:

- It's a bit slow.

- The app cannot be managed from the cellphone because it''s "broken" (We tried 5 Androids). It's not intuitive and cuts off some things. The drawer-menu doesn't list ALL the items I see on the desktop version, and if you turn the phone sideways, it's worse since all the lines overlap and you can't read anything. You have to refresh to make it load correctly.

- The UI it's not very intuitive.

-It's not possible to upload images from a mobile phone. First, the page cuts-off stuff from the page. If you try to upload anyways, the lightbox opens, but it's not possible to browse the image to upload it.

-The language translation (Spanish) is horrible (since it's AI generated), and only for the store-manager side. I believe we have to pay a fee for front-page language to change. Why would I have to pay them to do my own translations? It doesn't make sense.

-I saw their webinar, and Marko mentioned that you could add a video, image and/or a slideshow to your store. I don't have this available on my main account, but I did see it on a subaccount (not sure why).

-There's no banner/header on the checkout page, and there's no way to go back to the store easily or to continue browsing/shopping. The only way to go back is hitting "back" on your browser or clicking on the product you have on your cart to go back to that product and continue browsing from there.

- You can add JScript and HTML, but you can't add CSS.

- Lack of customization availability. We all know that one size DOES NOT fit all. Also the Gigrove brand is everywhere.

- You can't fully control how sales taxes are charged.

- The orders of your shop are generated radomly (that's what they said when I mentioned that there's no consistency on my orders numbers); so there's no way to keep an organized record of them. They also mentioned to me "We do not provide separate server instances or seperate databases." Which confirms my expeculations of all the stores residing in 1 shared database which is not ideal, unless you want to be a part of a marketplace. This suspiction was because of other behaviours I saw doing other tests. Review collected by and hosted on G2.com.

What I like best about Gigrove: (1) The UI is clean and easy setup; (2) Customer support is friendly and super fast; (3) It is more affordable than other platforms. Review collected by and hosted on G2.com.

What I dislike about Gigrove: (1) Customer portal isn't white-labelled (https://gigrove.com/login-customer/); (2) There is no theme for the shop. Review collected by and hosted on G2.com.

Gigrove offers a quick and easy way to add ecommerce functionality to you business model. Integration with Stripe is straight forward and it is possible to 'sell' products and subscriptions. Review collected by and hosted on G2.com.

Gigrove runs as a subdomain on your existing website and there are only limited customisations available. This means that your 'shop' may well not match your website/brand exactly. Review collected by and hosted on G2.com.