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GetResponse Reviews & Product Details

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500 Contacts

GetResponse Integrations

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GetResponse Media

GetResponse Demo - GetResponse Dashboard
Fully customizable dashboard with widgets for easy insight and campaign tracking.
GetResponse Demo - Email Marketing
Create beautiful mobile-responsive newsletters using powerful email marketing software featuring professional templates, easy design tools, and proven deliverability.
GetResponse Demo - Marketing Automation Builder
Deliver better customer experiences — automatically! Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Demo - Bot detector
Filter out bots in Segmentation and your Automation workflows. Thanks to this, your behavior-triggered automations – like lead scoring or nurturing sequences – can respond to human-only activities.
GetResponse Demo - Countdown timer
A dynamic visual element that shows how much time remains before an offer, promotion, or event expires.
GetResponse Demo - BFCM email templates
Ready to use Black Friday email templates
Tutorial: GetResponse Step-by-Step Tutorial for Beginners
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Tutorial: GetResponse Step-by-Step Tutorial for Beginners
Tutorial: How to Integrate Magento with GetResponse
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Tutorial: How to Integrate Magento with GetResponse
Tutorial: How to Connect PrestaShop to GetResponse
Play GetResponse Video
Tutorial: How to Connect PrestaShop to GetResponse
How You Scale Your Ecommerce Business (5 Simple Steps)
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How You Scale Your Ecommerce Business (5 Simple Steps)
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GetResponse Reviews (1,117)

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Reviews

GetResponse Reviews (1,117)

View 1 Video Reviews
4.3
1,117 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of GetResponse, highlighting its intuitive interface that simplifies email marketing tasks. Many appreciate the platform's ability to create landing pages and manage campaigns efficiently, making it suitable for both beginners and experienced marketers. However, some users note that the reporting capabilities could be improved, as they find it lacking in depth and detail.

Pros & Cons

Generated from real user reviews
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DD
Owner
Small-Business (50 or fewer emp.)
"Time to GetResponse"
What do you like best about GetResponse?

I find GetResponse great as an all-in-one solution for online businesses. It saves time and expense combining email campaigns, conversion funnels automation workflows, webinars, and landing pages into a single platform. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Beginners must take time to comprehend the wealth of information available to get started without hiring a professional. I don’t dislike learning how the software works, but beginners will feel overwhelmed if they have no experience using software at all. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for sharing your experience with GetResponse—we’re thrilled to hear that our all-in-one platform has been a time- and cost-saver for your business! It's great to know that features like email campaigns, conversion funnels, automation, webinars, and landing pages are all working together smoothly for you.

We truly appreciate your candid note about the learning curve for beginners. You're absolutely right—there’s a lot of functionality packed into the platform, and we’re continuously working on making onboarding more intuitive. That said, we’re glad our tutorials and customer support have been valuable resources as you get up to speed.

If you ever have suggestions for how we can make the experience even smoother for newcomers, we’d love to hear from you. Thanks again for being part of the GetResponse community! - Justyna

BM
Social Media Marketer
Small-Business (50 or fewer emp.)
"My #1 Autoresponder"
What do you like best about GetResponse?

I like the delivery. 99% of my emails get delivered. I love the support. Live chat has always been fast and friendly. I’ve used many of the commercial autoresponders out there and I’m still here while I left all the others. If you’re a beginner, this is the way to go. I recommend to my team mates every single day. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

That it cost more to use the automations. Would be great to add that without extra money. Atleast a few automations. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your fantastic review and for choosing GetResponse as your go-to autoresponder! 💙

We’re thrilled to hear you’re enjoying our email delivery rates, fast and friendly support, and the overall experience—especially after trying other platforms. Knowing that you recommend us to your team every day truly means the world to us!

We also appreciate your honest feedback about automation pricing. Your input helps us understand what matters most to users like you, and we'll be sure to share it with our product team as we continue working to deliver even more value.

We're glad GetResponse is helping you stay connected with your subscribers and deliver your course content effectively—that’s exactly what we’re here for.

Thanks again for your trust and continued support!

– Justyna

Michał K.
MK
Właściciel
Mid-Market (51-1000 emp.)
"When you think you know everything about marketing"
What do you like best about GetResponse?

When you think you know everything about marketing and it turns out you get a tool that completely changes your work. I really like the complexity of tools like creating an email with a great gradient design to a form and finally an in-depth analysis to be able to persecute your clients at the highest level! To sum up, the tools are easy to use and if you don't know something, the support team answers your questions very quickly. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I would add a few more tools that could communicate with social media and run even broader campaigns with just one button. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Wow, thank you so much for the great feedback, Michał! It’s amazing that GetResponse is changing the way you approach marketing and helping you take your customer insights to the next level. We also appreciate your thoughts on expanding our social media integrations — definitely something I'll raise with the team! 💙 – Mariana

Antonio M.
AM
"Good Features with a Steep Setup Challenge"
What do you like best about GetResponse?

I appreciate the website builder in GetResponse, as I believe it will help solve many issues for me. Additionally, I find the autoresponder for emails very useful, and I see a lot of potential in list generation features. I feel these elements will be beneficial as I continue to evaluate the service. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I found the setup process a bit difficult, particularly in setting up the initial profile page. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thank you for taking the time to leave us this review, and really hope that our platform continues to solve these issues that you mentioned. Good luck!

Verified User in Internet
AI
Small-Business (50 or fewer emp.)
"Very Happy with GetResponse"
What do you like best about GetResponse?

The ease of use, I like the dashboard and the lead page builder is very easy to use. Overall, a very clean user interface. I've just started using it so I haven't used the more advance features, but what I have done so far, such as set up an email sequence is easy and intuitive. It was easy to implement and begin using it. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I wish the countdown timer on the lead pages could link to another page, in my case I wanted to link it to an expired page and another affiliate offer. I emailed customer service and they were responsive, but they said this will not be added back in as a feature, at least for now. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your thoughtful review!

We’re thrilled to hear that you’re enjoying the ease of use, clean dashboard, and intuitive tools like the lead page builder and email sequences. Helping you get started quickly and confidently is exactly what we aim for!

We also truly appreciate your feedback about the countdown timer feature. While it’s not currently available to link directly to another page, hearing your real-world use case helps us better understand how to improve moving forward. We're glad our Support Team was able to assist you quickly, and we'll continue passing your insights to our product teams.

We’re excited to be part of your marketing journey and are here to support you as you explore even more advanced features!

Justyna

Gabriel P.
GP
Event Promoter and Booking Agent
Small-Business (50 or fewer emp.)
"She was very helpful and resolved my problems with just one reply"
What do you like best about GetResponse?

I like the easy way to create emails campaigns Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

price monthly its very expensive and new tools are offering better prices Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

We're delighted we were able to help you!

Bhushan T.
BT
Marketing Communications Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Best Cost effective Email Marketing Tool with all useful features"
What do you like best about GetResponse?

It has many features which makes my work easy like Automation: GetResponse offers a wide range of automation options, including autoresponders, drip campaigns, and webinars, List Segmentation, marketing funnels, A/B testing, email designing, landing pages, forms and analytics.... Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Its is one of the best tool for email marketing automation for small and mid-scale companies but compare to other crm tools like Salesforce, Hubspot it still needs to grow. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you for your thoughtful feedback, Bhushan! We're really glad that GetResponse is helping make your email marketing and automation easier. We appreciate your insights on growth opportunities, as we’re always working to improve. 💙 – Mariana

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Customer support is very quick and informative"
What do you like best about GetResponse?

I like their customer support because they were quick to respond and informed me about the issue I was having. They have a good chat box where you can get an expert to answer your questions. I even got a very useful link explaining my issue. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The site can be overwhelming and a bit challenging to complete fully. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for sharing your experience! 💙 We're glad to hear our support team was quick and helpful in resolving your issue and providing useful resources. We understand that the platform can sometimes feel overwhelming, and we’re always working on making it more intuitive. It’s great to know GetResponse is helping you track your email marketing effectively—we’ll keep improving so it’s even easier to achieve your goals. - Justyna

MA
"Effortless Email Marketing with Stellar Support"
What do you like best about GetResponse?

I like GetResponse because it's extremely user-friendly. Even complex tasks seem simple, thanks to step-by-step training and videos. The auto-responder feature is a huge benefit, effortlessly adding subscribers to my lists and sending automated emails. I also appreciate the affordability of the plans and the great customer service. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing all is good! Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thank you so much for taking the time to leave us this review! We're of course delighted that you're enjoying the platform and are getting the most out of it. Good luck with your future campaigns!

Andrew J.
AJ
WEIGHT LOSS & HEALTH COACH FOR CORPORATE DADS | 6 PACK DAD
Small-Business (50 or fewer emp.)
"A top all-round platform"
What do you like best about GetResponse?

I've been using GetResponse for 5 years now and find it easy to use for email marketing and landing page creation. Their support are prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Their landing page editor could be more flexible with options. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Hi there!

Thank you so much for being with GetResponse for 5 years — we truly appreciate your loyalty and are thrilled to hear you find our platform easy to use for your email marketing, landing pages, funnels, and more. It’s also great to know our support team has been prompt and helpful whenever you needed them!

We appreciate your feedback about the landing page editor. Improving flexibility and adding more options is something we’re actively working on, and your input helps us prioritize the right enhancements.

Thanks again for sharing your experience — here’s to your continued success with GetResponse!

— Justyna

Questions about GetResponse? Ask real users or explore answers from the community

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Last activity over 1 year ago

What is GetResponse used for?

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Last activity over 1 year ago

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Pricing Options

Pricing provided by GetResponse.

FREE

Free
500 Contacts

Starter

Starting at $15.58
1000 Contacts

Marketer

Starting at $48.38
1000 Contacts Per Month

Creator

Starting at $56.58
1000 Contacts Per Month

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GetResponse Features
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
Basic Reporting
Mobile Optimized
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GetResponse