Ability to set up automated sequences is very helpful! Yes as it provides many key functions ranging from:

AI-powered candidate sourcing from a large talent database.

Email outreach and recruiting campaigns.

CRM for managing talent pipelines. Review collected by and hosted on G2.com.

One drawback of Gem is that it has a learning curve, especially for teams that are new to applicant tracking and sourcing workflows. Review collected by and hosted on G2.com.

I enjoy using Gem for sourcing candidates because it gives a bit of an advantage, especially for IT positions or roles. I find it quite friendly as a user experience and see it as comparable to popular ATS like Greenhouse and Ashby. The features are unique, and I appreciate how integrated and easy to use it is. Setting it up was straightforward, and it felt relatable to other ATS software with a decent UI/UX aspect. Review collected by and hosted on G2.com.

I would say just having better integrations within LinkedIn itself. Because as you guys might know, LinkedIn itself is the bread and butter it comes to recruitment. So I would say just that. But apart from that, it should be quite decent. Review collected by and hosted on G2.com.

I find the sourcing capability of Gem to be really impressive. It automates sourcing and simplifies identifying candidates that match our criteria, which helps us connect with candidates efficiently. This feature saves us a lot of time because instead of doing it manually, we can do it on a large scale. It helps us identify top talent quickly so we don't lose them to competitors. Also, setting up Gem was super easy, which was very impressive as I've worked with many other tools that are complicated and time-consuming to implement. Review collected by and hosted on G2.com.

We have not had it long, and nothing stands out for us. It’s such an upgrade from nothing. Review collected by and hosted on G2.com.

I've been using Gem for about 8 months now, mostly for sourcing engineering and technical roles for our automotive clients. The talent rediscovery feature is useful in my opinion.

The upsides are, like scheduling is made easy, the AI ranking actually works, the chrome extension is useful. he learning of this tool took time but it was worth it. Review collected by and hosted on G2.com.

Lime I said the learning was little difficult and occasionally there are sync issues with our ATS and it is a tad bit costly. Review collected by and hosted on G2.com.

It’s easy to use and has everything in one place Review collected by and hosted on G2.com.

The chrome pop up can be a little less user friendly when working with the LinkedIn recruiter Review collected by and hosted on G2.com.

(This is all related to Gem ATS only, not their CRM tool).

They have an option for AI-powered resume review which helps identify best-matched candidates (although it's only as good as your own prompts).

Candidate profile view is good, you can easily see which other roles the candidate has applied for and what stage they are in etc.

Overall implementation was relatively easy but could also be because the features are lacking so you don't have to do much to get it up and running.

I am sincerely hoping that I see a lot of the improvements they promise in the next few months in which case I am happy to edit the review. Review collected by and hosted on G2.com.

Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team needs. This is very disappointing given they charge the same as much more mature products. They have clearly built this very quickly without thinking about how various members of the hiring team across different companies might be using the product.

For example, there is no candidate survey right now;

As a hiring manager, you can review profiles but 1. in order to get to that view, you have to navigate through the recruiter view which is not intuitive at all and 2. you have to type in your feedback for each profile reviewed, there is no easy "Pass/Fail" scorecard;

Notifications are severely lacking (about candidates moving into different stages, for example) and still being built;

You cannot just enter offer information without having an offer template in place as Gem assumes you would be generating and sending out the offers through Gem.

Even if you do enter offer information, the actual reporting is lackluster -- you cannot download basic information about the offers made such as salary (!).

It forces you to send no-reply emails via Gem's own gem.com email, you cannot set up a company domain which is again just a sign of product immaturity.

Overall, the dashboard, help articles and reporting are all still heavily centered around the CRM, the ATS is an afterthought.

For a lot of it they now say it's "in the works" but this was fully misrepresented at the time of decision-making. Review collected by and hosted on G2.com.

Gem is easy to use and has been a big help with my recruitment work. It keeps candidate sourcing, email follow-ups, and pipeline tracking simple, organized, and easy to stay on top of. Overall, it saves me time and lets me manage hiring activities in one place without things slipping through the cracks. Review collected by and hosted on G2.com.

Sometimes Gem can feel slow when it’s handling large amounts of candidate data, and a few features take some time for new users to learn. I also think certain integrations and reporting options could be more flexible, as well as more user-friendly overall. Review collected by and hosted on G2.com.

I use Gem for my professional work, like writing emails and creating job descriptions. It helps when I'm confused about writing documents or need to write on various topics. I find Gem very fast and effective. Compared to other AI platforms, it's easy and efficient to use. The initial setup was incredibly easy. Review collected by and hosted on G2.com.

I want to improve its voice assistant feature. Review collected by and hosted on G2.com.

What I like most about Gem is its potential to centralize and automate candidate engagement. The reporting and outreach tracking features stand out as tools that could improve visibility into recruiting efforts and performance. Review collected by and hosted on G2.com.

A downside to using Gem is that it adds an extra step to the recruiting process. Navigating between systems and ensuring information is accurate across platforms can slow down efficiency at times. Review collected by and hosted on G2.com.

User-friendly and easy to understand, and it fulfills its purpose. Review collected by and hosted on G2.com.

It’s hard to point out any cons, but the loading time could be sped up. Review collected by and hosted on G2.com.