# Best EHR Software - Page 2 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Electronic health records (EHR), also known as electronic medical records (EMR), are real-time digital versions of patient medical information. EHR software allows medical professionals across multiple health care organizations to access, input, and adjust patient data. It also allows patients to log on to their own profiles so that they can stay up to date on their own medical record. Since EHR software is designed to share information with multiple health care providers, like pharmacies and laboratories, a patient’s profile can have information from all of the professionals involved in the patient’s care. When medical professionals use an EHR, they have a more holistic view of the patient’s health and will be able to more effectively serve their patients. EHRs can integrate with several different types of software such as practice management software, billing systems, medical scheduling, and more. To qualify for inclusion in the Electronic Health Record category, a product must: - Record and track patient data in real time. - Have functionality across multiple health care providers. - Allow patients to log in to view their own profile. ## Top EHR Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.6/5.0 (358 reviews) | Specialty-specific EHR with integrated practice billing | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" | | 2 | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5.0 (895 reviews) | Cross-facility clinical documentation with Care Everywhere | "[Epic Review](https://www.g2.com/survey_responses/epic-review-11757496)" | | 3 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (515 reviews) | All-in-one EHR with AI-assisted clinical documentation | "[Customizable Templates, Active Community, and Smooth Patient Portal & Invoicing](https://www.g2.com/survey_responses/carepatron-review-13015493)" | | 4 | [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) | 4.5/5.0 (16 reviews) | Point-of-care documentation for skilled nursing workflows | "[One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023)" | | 5 | [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) | 3.7/5.0 (157 reviews) | Ambulatory EHR with customizable clinical documentation | "[Improved Workplace Efficiency](https://www.g2.com/survey_responses/eclinicalworks-review-12547787)" | | 6 | [Practice Better](https://www.g2.com/products/practice-better/reviews) | 4.7/5.0 (297 reviews) | All-in-one EHR with wellness-practice automations | "[Exceeded Expectations: Intake Forms to Invoices, It Handles It All](https://www.g2.com/survey_responses/practice-better-review-12937619)" | | 7 | [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) | 4.7/5.0 (332 reviews) | Fully customizable behavioral health documentation workflows | "[Extremely Helpful and Time-Saving EHR with Minimal Issues](https://www.g2.com/survey_responses/ehryourway-review-12210651)" | | 8 | [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | 3.7/5.0 (166 reviews) | Customizable multi-specialty EHR with integrated billing | "[NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)" | | 9 | [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) | 4.8/5.0 (305 reviews) | Paperless clinical EMR with end-to-end automation | "[Great for managing bookings and improving patient communication](https://www.g2.com/survey_responses/pabau-practice-management-review-12780724)" | | 10 | [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) | 4.2/5.0 (26 reviews) | LTC resident charting with real-time care coordination | "[Centralized, User-Friendly Solution for Resident Management](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12064216)" | ## How Many EHR Software Products Does G2 Track? **Total Products under this Category:** 570 ### Category Stats (Jun 2026) - **Average Rating**: 4.03/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Netsmart CareManager (+50.0%) - Among all products in this category, Netsmart CareManager recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank EHR Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 7,300+ Authentic Reviews - 570+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which EHR Software Is Best for Your Use Case? - **Leader:** [ModMed](https://www.g2.com/products/modmed/reviews) - **Highest Performer:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Easiest to Use:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Top Trending:** [SPRY](https://www.g2.com/products/spry-spry/reviews) - **Best Free Software:** [Carepatron](https://www.g2.com/products/carepatron/reviews) ## What Are the Top-Rated EHR Software Products in 2026? ### 1. [Healthie](https://www.g2.com/products/healthie/reviews) Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core business features: scheduling, billing (out-of-pocket and insurance), charting (intake forms, e-signature, and note-templates), document sharing, secure messaging, client food logging, and more. Healthie is HIPAA, SOC-2, PIPEDA, GDPR, and PCI-compliant. Healthie offers integration with various third-party applications such as Stripe, Fullscript, Zoom and more. Monthly subscriptions and support is offered via email, phone, and documentation. Healthie has a no-commitment free trial. **Average Rating:** 3.9/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Healthie?** - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 7.9/10 (Category avg: 8.2/10) - **Clinical Documentation:** 7.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Healthie?** - **Seller:** [Healthie](https://www.g2.com/sellers/healthie) - **Year Founded:** 2016 - **HQ Location:** New York - **Twitter:** @GetHealthie (1,556 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10619369/ (179 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 95% Small-Business #### What Are Healthie's Pros and Cons? **Pros:** - Features (6 reviews) - Scheduling (4 reviews) - Customer Support (3 reviews) - Customization (3 reviews) - Appointment Scheduling (2 reviews) **Cons:** - Not User-Friendly (3 reviews) - Time-Consuming (3 reviews) - Limited Integration (2 reviews) - Navigation Difficulty (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Healthie? *AI-generated summary from verified user reviews* **Pros:** - Users value Healthie's **user-friendly, customizable platform** that integrates essential features for effective practice management. - Users value the **efficient scheduling** features of Healthie, enhancing organization and patient management for their practices. - Users commend the **excellent customer support** provided by Healthie, enhancing their overall experience and satisfaction. - Users love the **customizability** of Healthie, allowing tailored solutions for diverse practice needs and efficient patient management. - Users appreciate the **integrated appointment scheduling** of Healthie, which enhances convenience and client management in one platform. **Cons:** - Users find Healthie's interface **not user-friendly** , citing issues with client onboarding and cumbersome information input processes. - Users find the **food tracking and onboarding process time-consuming** , affecting efficiency and overall user experience. - Users express frustration with the **limited integration** of Healthie, leading to time-consuming processes and duplicated efforts. - Users find **navigation difficult** , particularly with the client onboarding process and excessive clicks for adding information. - Users experience **poor customer support** with Healthie, struggling with limited assistance and unresponsive communication methods. #### What Are Recent G2 Reviews of Healthie? **"[So happy I found Healthie!](https://www.g2.com/survey_responses/healthie-review-11448809)"** **Rating:** 5.0/5.0 stars *— Carlyn J.* [Read full review](https://www.g2.com/survey_responses/healthie-review-11448809) --- **"[Healthie is a great EHR and Client Management option for clinicians.](https://www.g2.com/survey_responses/healthie-review-11290221)"** **Rating:** 4.0/5.0 stars *— Dr. Jeanette D.* [Read full review](https://www.g2.com/survey_responses/healthie-review-11290221) --- #### What Are G2 Users Discussing About Healthie? - [What is Healthie used for?](https://www.g2.com/discussions/what-is-healthie-used-for) ### 2. [ElationHealth](https://www.g2.com/products/elationhealth/reviews) Elation Health is the clinical-first AI platform for primary care success. Trusted by over 47,000 clinicians and 24 million patients, Elation’s EHR and billing solutions combine proven clinical workflows with responsible, predictive AI - purpose built for primary care. The company’s clinical-first approach puts physicians at the center, delivering trusted, transparent innovation that saves time and sustains meaningful patient relationships. Elation Health is recognized as Best in KLAS for its commitment to excellence in primary care technology. **Average Rating:** 4.4/5.0 **Total Reviews:** 16 **How Do G2 Users Rate ElationHealth?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ElationHealth?** - **Seller:** [Elation Health](https://www.g2.com/sellers/elation-health) - **Company Website:** https://www.elationhealth.com - **Year Founded:** 2010 - **HQ Location:** San Francisco, CA - **Twitter:** @ElationHealth (1,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/elationhealth/ (239 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 69% Small-Business, 31% Mid-Market #### What Are ElationHealth's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Efficiency (1 reviews) - Patient Care (1 reviews) - Scheduling (1 reviews) **Cons:** - Missing Features (1 reviews) - Time Delays (1 reviews) ### What Do G2 Reviewers Say About ElationHealth? *AI-generated summary from verified user reviews* **Pros:** - Users find ElationHealth **user-friendly** , streamlining patient records and scheduling visits efficiently and easily. - Users value the **efficiency** of ElationHealth, praising its user-friendly design that simplifies patient management tasks. - Users value the **effective patient health information viewing** capability of ElationHealth, enhancing their care experience. - Users find the **easy and efficient scheduling** in ElationHealth greatly enhances their workflow with patient records. **Cons:** - Users express frustration with **missing features** , such as delayed information input and lack of detailed summaries for ER visits. - Users experience **significant time delays** in data input, leading to frustration and a lack of detailed summaries. #### What Are Recent G2 Reviews of ElationHealth? **"[Effortless and User-Friendly Experience](https://www.g2.com/survey_responses/elationhealth-review-11986508)"** **Rating:** 5.0/5.0 stars *— Kathy M.* [Read full review](https://www.g2.com/survey_responses/elationhealth-review-11986508) --- **"[Easy Communication Between Providers, Suppliers, and Patients](https://www.g2.com/survey_responses/elationhealth-review-12459811)"** **Rating:** 5.0/5.0 stars *— Ciara P.* [Read full review](https://www.g2.com/survey_responses/elationhealth-review-12459811) --- #### What Are G2 Users Discussing About ElationHealth? - [What is EMR EHR software?](https://www.g2.com/discussions/elationhealth-what-is-emr-ehr-software) - [What is EMR EHR software?](https://www.g2.com/discussions/what-is-emr-ehr-software) - [What is included in an electronic health record?](https://www.g2.com/discussions/what-is-included-in-an-electronic-health-record) - [What does elation Health do?](https://www.g2.com/discussions/what-does-elation-health-do) - [What is Elation software?](https://www.g2.com/discussions/what-is-elation-software) ### 3. [Hint Health](https://www.g2.com/products/hint-health/reviews) Hint a comprehensive software platform designed to power modern primary care practices — especially those embracing cash-pay and membership-based models like Direct Primary Care (DPC), boutique functional medicine, weight-loss programs, and med spas with membership offerings. Our mission is to eliminate administrative complexity so clinicians can focus on what matters most: high-quality, accessible patient care. At its core, Hint Health provides two tightly integrated products that work together to support the full lifecycle of your practice: Hint Core: Practice Growth, Membership Billing & Operations Hint Core is the operational backbone for membership-based healthcare practices. It centralizes the business functions that make subscription medicine sustainable and scalable. With Hint Core, practices can: Manage memberships and subscription plans with flexibility for individuals, families, and tiered pricing models Automate recurring billing and payments, including customizable rates for different member types and special pricing rules Handle invoicing, automated payment retries, and financial reporting without wrestling with fragmented tools or manual processes Streamline practice operations with built-in support for eligibility tracking, employer billing, and member communications Scale your practice with confidence, using dashboards and analytics that turn financial and engagement data into action Hint Core is trusted by thousands of practices across the country and supports millions of members, providing a reliable foundation for practices transitioning away from insurance-driven systems to membership-first care. Hint Clinical: EMR Built for Cash-Pay & Membership Medicine Hint Clinical is a purpose-built Electronic Medical Record (EMR) tailored for the needs of modern primary care practices that prioritize patient relationships over insurance billing. Unlike traditional EMRs designed for claims-based workflows, Hint Clinical is engineered to: Simplify documentation workflows so clinicians spend less time charting and more time with patients Support membership-centric care models with intuitive clinical tools that match how you practice Enhance care continuity with features like interactive vitals & lab trending and AI-assisted diagnosis summaries Improve clinical insight and decision-making with visual trend views for key health metrics over time Integrate smoothly with Hint Core, providing a unified experience between clinical care and practice operations Whether you run a DPC practice, functional medicine clinic, weight-loss program, or med spa offering memberships, Hint Clinical provides the clinical infrastructure you need—without the unnecessary complexity of traditional hospital-centric EMRs. Why Practices Choose Hint Health Practices adopt Hint Health because it enables a member-first approach to care that is: Efficient — reducing administrative burden through automation Aligned with modern care models — built for membership and cash-pay, not retrofitted from fee-for-service Integrated — clinical and operational systems working together Scalable — supporting growth from solo practitioners to multi-provider practices Together, Hint Core and Hint Clinical empower practices to run healthier businesses while delivering better patient experiences. **Average Rating:** 4.7/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Hint Health?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 7.5/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Hint Health?** - **Seller:** [Hint Health](https://www.g2.com/sellers/hint-health) - **Year Founded:** 2013 - **HQ Location:** San Francisco, California - **Twitter:** @HintHealth (1,837 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hint-health (83 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 87% Small-Business, 13% Mid-Market #### What Are Hint Health's Pros and Cons? **Pros:** - Affordable (1 reviews) - Comprehensive Features (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Ease of Use (1 reviews) **Cons:** - Call Issues (1 reviews) - EMR Integration Issues (1 reviews) - Inefficiency (1 reviews) - Inefficient Workflow (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Hint Health? *AI-generated summary from verified user reviews* **Pros:** - Users value the **affordability** of Hint Health, appreciating the team's commitment to continual improvement. - Users appreciate the **comprehensive features** of Hint Health, finding it easy to manage client and customer health effectively. - Users appreciate the **excellent customer support** provided by Hint Health, making it easy to manage health effectively. - Users value the **customizability** of Hint Health, enhancing integration and overall effectiveness in managing client health. - Users find Hint Health exceptionally **easy to use** , facilitating efficient client management and integration with existing systems. **Cons:** - Users experience significant **call issues** with Hint Health, causing frustration and inefficient workflows in patient communication. - Users frequently face **EMR integration issues** that hinder efficient workflows and complicate patient care communications. - Users experience significant **inefficiencies** in workflows, lacking critical notifications and facing cumbersome phone system issues. - Users often find the **inefficient workflow** of Hint Health frustrating, hindering effective patient care and adding unnecessary steps. - Users struggle with **integration issues** , leading to inefficient workflows and communication challenges in clinical care services. #### What Are Recent G2 Reviews of Hint Health? **"[Streamlined DPC Management, Perfect for Growth](https://www.g2.com/survey_responses/hint-health-review-12613570)"** **Rating:** 5.0/5.0 stars *— Jason D.* [Read full review](https://www.g2.com/survey_responses/hint-health-review-12613570) --- **"[Empowering DPC Startups with Innovative Support](https://www.g2.com/survey_responses/hint-health-review-12613375)"** **Rating:** 5.0/5.0 stars *— Julie B.* [Read full review](https://www.g2.com/survey_responses/hint-health-review-12613375) --- #### What Are G2 Users Discussing About Hint Health? - [What is Hint Health used for?](https://www.g2.com/discussions/what-is-hint-health-used-for) ### 4. [OptiMantra](https://www.g2.com/products/optimantra/reviews) OptiMantra is a comprehensive electronic medical records (EMR) and practice management solution specifically designed to cater to the needs of integrative and holistic healthcare providers. This platform aims to streamline various workflows for practitioners across multiple specialties, including mental health, primary care, functional medicine, and medspa services. By offering an all-in-one system that encompasses charting, scheduling, telehealth, e-prescribing, and billing, OptiMantra simplifies the administrative burden on healthcare providers, allowing them to focus more on patient care. Targeted primarily at solo practitioners and multi-provider clinics, OptiMantra addresses the unique challenges faced by those in holistic and integrative medicine. The platform is tailored to meet the specific needs of these practitioners, ensuring that they have access to tools that enhance their practice's efficiency. With features that support diverse specialties, OptiMantra is particularly beneficial for providers looking to integrate various aspects of patient care into a cohesive system. This versatility makes it an invaluable resource for healthcare professionals aiming to improve their operational workflows. One of the standout features of OptiMantra is its customizable charting capabilities. This allows practitioners to tailor their documentation processes to fit their specific practice styles and patient needs. Additionally, the platform boasts deep integrations with other healthcare technologies, enabling seamless data sharing and communication between systems. Such integrations are crucial for providers who require a holistic view of their patients' health records, ensuring that all relevant information is easily accessible and up-to-date. Furthermore, OptiMantra emphasizes exceptional customer support, which is vital for practitioners who may not be as technologically savvy. The support team is dedicated to helping users navigate the platform effectively, ensuring that they can maximize the benefits of the software. By providing robust support, OptiMantra empowers healthcare providers to enhance their efficiency, improve patient care, and ultimately grow their practices. This focus on user experience and support distinguishes OptiMantra in the competitive landscape of EHR and practice management solutions, making it a valuable tool for those in the integrative healthcare field. **Average Rating:** 4.9/5.0 **Total Reviews:** 14 **How Do G2 Users Rate OptiMantra?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10) **Who Is the Company Behind OptiMantra?** - **Seller:** [OptiMantra](https://www.g2.com/sellers/optimantra) - **Company Website:** https://www.optimantra.com/ - **HQ Location:** N/A - **Twitter:** @Optimantra (17,889 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2811707 (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are OptiMantra's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Customizability (3 reviews) - Ease of Use (3 reviews) - Helpful (3 reviews) - Patient Care (3 reviews) **Cons:** - Booking Issues (2 reviews) - Integration Issues (2 reviews) - Access Issues (1 reviews) - Billing Issues (1 reviews) - Complex Setup (1 reviews) ### What Do G2 Reviewers Say About OptiMantra? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** of OptiMantra, emphasizing helpful guidance and responsiveness from the support team. - Users love the **customizability** of OptiMantra, allowing for personalized workflows that enhance patient care and practice efficiency. - Users value the **ease of use** of OptiMantra, praising its intuitive interface and helpful resources. - Users highly value the **responsive customer service** of OptiMantra, making support and improvements seamless and efficient. - Users value the **outstanding patient care** support from OptiMantra, enhancing their focus on patients' needs effectively. **Cons:** - Users experience **booking issues** with inconvenient follow-up scheduling and occasional freezing of faxes. - Users report **integration issues** with iPads and text notifications, which can hinder the overall experience. - Users find the **log in process frustrating** and report issues with integration, particularly on iPads. - Users face **billing issues** due to the inability to send a single family invoice, causing inconvenience. - Users find the **complex setup** of OptiMantra challenging, particularly during the onboarding process without clear learning goals. #### What Are Recent G2 Reviews of OptiMantra? **"[Highly Recommended EHR with Comprehensive Templates](https://www.g2.com/survey_responses/optimantra-review-12906606)"** **Rating:** 5.0/5.0 stars *— Chidi E.* [Read full review](https://www.g2.com/survey_responses/optimantra-review-12906606) --- **"[Best EMR](https://www.g2.com/survey_responses/optimantra-review-11508367)"** **Rating:** 5.0/5.0 stars *— Jennifer R.* [Read full review](https://www.g2.com/survey_responses/optimantra-review-11508367) --- ### 5. [iCare EHR](https://www.g2.com/products/icare-ehr/reviews) iCare EHR is an electronic health record system designed to streamline and optimize healthcare management and patient care. It provides a comprehensive suite of tools and functionalities tailored for various healthcare settings, including hospitals, clinics, and private practices. Here are some key features and benefits of iCare EHR: Patient Records Management: Efficiently stores and organizes patient medical histories, including demographics, clinical notes, medications, allergies, lab results, and imaging reports. Appointment Scheduling: Offers advanced scheduling tools to manage patient appointments, reduce no-shows with automated reminders, and improve clinical workflows. Clinical Decision Support: Provides healthcare providers with decision-making tools, including alerts for drug interactions, preventive care reminders, and evidence-based guidelines. e-Prescribing: Facilitates the electronic transmission of prescriptions to pharmacies, improving accuracy and reducing the risk of medication errors. Interoperability: Ensures seamless data exchange with other healthcare systems and providers, enhancing coordination of care and improving patient outcomes. Billing and Revenue Cycle Management: Integrates billing processes with clinical documentation, ensuring accurate coding, efficient claims processing, and better revenue management. Patient Portal: Empowers patients with access to their health information, appointment scheduling, prescription refills, and secure messaging with their healthcare providers. Data Analytics and Reporting: Provides robust reporting tools and analytics to monitor clinical performance, patient outcomes, and operational efficiency. Customization and Scalability: Offers customizable workflows and templates to fit the specific needs of different healthcare settings and the ability to scale as needed. Security and Compliance: Ensures patient data security and compliance with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act). The iCare EHR system aims to improve patient care, enhance operational efficiency, and support healthcare providers in delivering high-quality care through integrated and user-friendly technology. **Average Rating:** 4.8/5.0 **Total Reviews:** 12 **How Do G2 Users Rate iCare EHR?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.8/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.3/10 (Category avg: 10/10) **Who Is the Company Behind iCare EHR?** - **Seller:** [iCare](https://www.g2.com/sellers/icare) - **Year Founded:** 2012 - **HQ Location:** Fort Lauderdale, US - **Twitter:** @icare_com (265 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/icare-com (13 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 58% Small-Business, 25% Mid-Market #### What Are iCare EHR's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Helpful (4 reviews) - Setup Ease (3 reviews) - Easy Integrations (2 reviews) - Quick Start (2 reviews) **Cons:** - Confusing Features (1 reviews) - Difficult Navigation (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) - Interface Issues (1 reviews) ### What Do G2 Reviewers Say About iCare EHR? *AI-generated summary from verified user reviews* **Pros:** - Users find iCare EHR to be **easy to use and quick to learn** , making it ideal for fast-paced environments. - Users appreciate the **helpful support** from iCare EHR, noting quick responses and effective solutions for their needs. - Users find the **setup ease** of iCare EHR impressive, enabling quick implementation and intuitive daily use. - Users praise the **seamless integrations** of iCare EHR, enhancing usability and support across various features. - Users find the **quick setup** of iCare EHR invaluable, facilitating fast implementation for busy healthcare environments. **Cons:** - Users find the **confusing features** of iCare EHR hinder efficient navigation and screen utilization, affecting overall usability. - Users find the **difficult navigation** of iCare EHR frustrating, as it complicates finding and using essential features. - Users feel that the **pricing is too high** for the features offered by iCare EHR, suggesting it could be more affordable. - Users desire a more **integrated system** in iCare EHR to enhance their practice efficiency and connectivity. - Users find the **interface issues** challenging, as the design and navigation can hinder efficient use of features. #### What Are Recent G2 Reviews of iCare EHR? **"[Intuitive, Easy-to-Use Platform with Customization Options](https://www.g2.com/survey_responses/icare-ehr-review-11905509)"** **Rating:** 5.0/5.0 stars *— Moriah D.* [Read full review](https://www.g2.com/survey_responses/icare-ehr-review-11905509) --- **"[User-Friendly and Highly Customizable EHR](https://www.g2.com/survey_responses/icare-ehr-review-11911321)"** **Rating:** 5.0/5.0 stars *— Brittany F.* [Read full review](https://www.g2.com/survey_responses/icare-ehr-review-11911321) --- ### 6. [StoriiCare](https://www.g2.com/products/storiicare/reviews) StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate StoriiCare?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.1/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind StoriiCare?** - **Seller:** [StoriiCare](https://www.g2.com/sellers/storiicare) - **Company Website:** https://www.storiicare.com/ - **Year Founded:** 2014 - **HQ Location:** San Mateo, US - **Twitter:** @StoriiCare (7,617 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/storii/ (60 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 82% Small-Business, 9% Mid-Market #### What Are StoriiCare's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Efficiency (10 reviews) - Customizability (8 reviews) - Customization (8 reviews) **Cons:** - Technical Issues (6 reviews) - Limited Features (4 reviews) - Software Bugs (4 reviews) - Poor Usability (3 reviews) - Billing Issues (2 reviews) ### What Do G2 Reviewers Say About StoriiCare? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of StoriiCare, as it simplifies documentation and improves team focus on residents. - Users commend StoriiCare's **excellent customer support** that is responsive and attentive to their needs and suggestions. - Users commend the **efficiency and support** of StoriiCare, highlighting prompt assistance and seamless integration in operations. - Users value the **customizability** of StoriiCare, enhancing adaptability for diverse roles and seamless reporting functionalities. - Users value the **customization options** in StoriiCare, enabling tailored solutions for diverse organizational needs and improved interactions. **Cons:** - Users often face **technical issues** , including glitches and limitations with client profile management and CRM functionality. - Users express a need for **limited features** that hinder efficiency, particularly in real-time documentation and communication. - Users report **software bugs** in StoriiCare that hinder task management and create glitches affecting overall usability. - Users find **poor usability** in StoriiCare due to complex inputs and lack of intuitive quick-select options. - Users experience **billing issues** with StoriiCare, particularly related to its compatibility with Regional Centers' billing systems. #### What Are Recent G2 Reviews of StoriiCare? **"[One stop shop for everything Adult Day Services- Making Administration Easy](https://www.g2.com/survey_responses/storiicare-review-12816660)"** **Rating:** 5.0/5.0 stars *— Stephanie O.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12816660) --- **"[Inclusion Community Center](https://www.g2.com/survey_responses/storiicare-review-12838606)"** **Rating:** 4.5/5.0 stars *— Inclusion C.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12838606) --- ### 7. [ECP](https://www.g2.com/products/ecp-ecp/reviews) ECP (Extended Care Professional) is the easiest to use, all-in-one software platform purpose-built for assisted living and senior living communities. ECP brings together eMAR, EHR, CRM, Move-Ins, Billing, and Insights in a single connected system so data entered in sales flows into clinical, and clinical flows into billing, with no duplicate entry. Unlike systems adapted from hospitals or skilled nursing facilities, ECP is designed around how assisted living actually operates. The platform serves frontline care staff, directors of nursing, executive directors, and multi-community operators, from single-site communities to large enterprise portfolios, across 8,500+ communities in all 50 states. Key capabilities include pharmacy-initiated eMAR with 850+ pharmacy integrations, care plan and documentation workflows built for assisted living compliance, a senior living-specific CRM, digital move-in and admissions management, and automated billing charge capture. ECP also offers AI-powered medication safety tools. 100% US-based support. Cloud-based. No local installation required. **Average Rating:** 4.8/5.0 **Total Reviews:** 54 **How Do G2 Users Rate ECP?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ECP?** - **Seller:** [ECP](https://www.g2.com/sellers/ecp) - **Year Founded:** 2004 - **HQ Location:** East Troy, WI - **Twitter:** @ExtendedCarePro (663 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1864258 (552 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Mental Health Care - **Company Size:** 51% Small-Business, 36% Mid-Market #### What Are ECP's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Ease of Use (5 reviews) - Client Management (2 reviews) - Functionality (2 reviews) - Learning (2 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (2 reviews) - Coding Errors (1 reviews) - Difficult Navigation (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About ECP? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **knowledgeable and responsive customer support** of ECP, providing quick assistance and clear guidance. - Users find ECP to be incredibly **easy to use** , significantly streamlining their workflows and saving valuable time. - Users commend the **responsive and knowledgeable client management support** of ECP, ensuring timely assistance and effective follow-up. - Users highlight ECP's **user-friendly functionality** , noting its ease of use and extensive customization options for communities. - Users find **learning ECP easy** , allowing self-teaching and efficient use of its many functions and features. **Cons:** - Users find ECP **too expensive** due to high costs, additional fees, and lack of effective integration. - Users find the **learning curve steep** , causing slow team adoption and requiring extensive training for effective use. - Users face **coding errors** that necessitate extensive training and supportive help to mitigate related complications. - Users find the **difficult navigation** of ECP frustrating, often leading to slow loading times and confusion. - Users find the **difficult setup** of ECP frustrating, with high costs and unclear system functionality complicating usage. #### What Are Recent G2 Reviews of ECP? **"[Successful EMAR transition](https://www.g2.com/survey_responses/ecp-review-11088620)"** **Rating:** 4.5/5.0 stars *— Spencer C.* [Read full review](https://www.g2.com/survey_responses/ecp-review-11088620) --- **"[Great Program](https://www.g2.com/survey_responses/ecp-review-10935414)"** **Rating:** 4.5/5.0 stars *— Cody M.* [Read full review](https://www.g2.com/survey_responses/ecp-review-10935414) --- #### What Are G2 Users Discussing About ECP? - [What does Ecp do?](https://www.g2.com/discussions/what-does-ecp-do) - [What is the use of Ecp?](https://www.g2.com/discussions/what-is-the-use-of-ecp) - 1 comment - [How do I log into ECP?](https://www.g2.com/discussions/how-do-i-log-into-ecp) - 2 comments - [What is a ECP system?](https://www.g2.com/discussions/what-is-a-ecp-system) - 1 comment ### 8. [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) Electronic documentation software for I/DD and behavioral health service providers. Our software offers case management, client tracking, and an Electronic Health Record (EHR) all under one roof. Visit our website to speak with one of our specialists. We are HIPAA-compliant, federally certified as an EHR for Meaningful Use, and offer full interoperability as you navigate the new landscape of care coordination and value-based care. Our software is ideal for human services and I/DD agencies, particularly those that offer multiple programs such as mental health, substance use disorder, housing and employment. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Foothold?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.2/10 (Category avg: 8.2/10) - **Clinical Documentation:** 7.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Foothold?** - **Seller:** [Radicle Health](https://www.g2.com/sellers/radicle-health) - **Year Founded:** 2021 - **HQ Location:** Walnut Creek, CA - **LinkedIn® Page:** https://www.linkedin.com/company/radiclehealth/ (114 employees on LinkedIn®) - **Ownership:** Privately Held **Who Uses This Product?** - **Top Industries:** Mental Health Care, Non-Profit Organization Management - **Company Size:** 63% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Foothold? **"[The best HMIS software](https://www.g2.com/survey_responses/foothold-review-8903040)"** **Rating:** 5.0/5.0 stars *— Joan F.* [Read full review](https://www.g2.com/survey_responses/foothold-review-8903040) --- **"[Foothold Customization and features](https://www.g2.com/survey_responses/foothold-review-8753881)"** **Rating:** 5.0/5.0 stars *— Nicolash S.* [Read full review](https://www.g2.com/survey_responses/foothold-review-8753881) --- ### 9. [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) The healthcare industry is undergoing dramatic changes, requiring a new generation of information technology to help you get ahead. That’s why MEDITECH developed Expanse, the first full-scale, web-based EHR for the post-Meaningful Use era. Expanse takes full advantage of web technology to deliver the mobility, usability, and efficiency your providers need, with tools designed for tablets, smartphones, and handheld devices. It will expand your view of what an EHR can be. **Average Rating:** 3.1/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Meditech Expanse?** - **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.3/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Meditech Expanse?** - **Seller:** [MEDITECH](https://www.g2.com/sellers/meditech) - **Year Founded:** 1969 - **HQ Location:** Canton, Massachusetts - **Twitter:** @MEDITECH (8,071 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/164923/ (3,684 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Registered Nurse - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 57% Enterprise, 40% Mid-Market #### What Are Recent G2 Reviews of Meditech Expanse? **"[Dynamic database to manage day to day operations within a hospital facility. ](https://www.g2.com/survey_responses/meditech-expanse-review-3001311)"** **Rating:** 5.0/5.0 stars *— Kelvin K.* [Read full review](https://www.g2.com/survey_responses/meditech-expanse-review-3001311) --- **"[MT Expanse](https://www.g2.com/survey_responses/meditech-expanse-review-5294991)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/meditech-expanse-review-5294991) --- #### What Are G2 Users Discussing About Meditech Expanse? - [What is Meditech Expanse used for?](https://www.g2.com/discussions/what-is-meditech-expanse-used-for) ### 10. [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) Practice Fusion is a cloud-based electronic health record (EHR) platform designed to support independent medical practices in delivering efficient and enhanced patient care. With a user-friendly interface and intuitive design, it streamlines clinical workflows, allowing healthcare professionals to focus more on their patients. Key Features and Functionality: - Intuitive Charting: Offers customizable templates and adaptive charting tools that simplify documentation, reducing administrative burden. - E-Prescribing: Enables electronic prescription submissions to any pharmacy nationwide, including controlled substances, with built-in drug interaction checks to enhance patient safety. - Patient Engagement: Provides a secure patient portal for appointment scheduling, health reminders, and direct messaging, fostering better communication between patients and providers. - Billing Services: Integrates billing solutions to optimize revenue cycles, offering features like AI-powered coding assistance and automated claim scrubbing to improve billing accuracy and compliance. - Interoperability: Connects with over 500 labs and imaging centers, facilitating seamless test ordering and results management directly within the platform. Primary Value and Solutions Provided: Practice Fusion addresses the challenges faced by independent medical practices by offering an affordable, comprehensive EHR solution that enhances operational efficiency and patient care. Its cloud-based nature ensures accessibility from various devices, including tablets and iPads, allowing healthcare providers to manage patient records and coordinate care effectively. By automating administrative tasks and integrating essential services like e-prescribing and billing, Practice Fusion reduces the time spent on paperwork, minimizes errors, and supports practices in achieving better health outcomes for their patients. **Average Rating:** 3.8/5.0 **Total Reviews:** 61 **How Do G2 Users Rate Practice Fusion?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.7/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Practice Fusion?** - **Seller:** [Practice Fusion](https://www.g2.com/sellers/practice-fusion) - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @PracticeFusion (9,949 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/119904/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 81% Small-Business, 19% Mid-Market #### What Are Practice Fusion's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Accessibility (1 reviews) - Centralization (1 reviews) - Charting Efficiency (1 reviews) - Convenience (1 reviews) **Cons:** - Complex Navigation (1 reviews) - Difficult Navigation (1 reviews) - Intrusive Notifications (1 reviews) - Navigation Difficulty (1 reviews) - Notification Issues (1 reviews) ### What Do G2 Reviewers Say About Practice Fusion? *AI-generated summary from verified user reviews* **Pros:** - Users find Practice Fusion to be **extremely easy to use** , with organized tools and efficient navigation for quick access. - Users appreciate the **simplicity of navigation** in Practice Fusion, making patient chart searches quick and efficient. - Users value the **centralization** of Practice Fusion, appreciating its organized and user-friendly interface for easy navigation. - Users value the **charting efficiency** of Practice Fusion, appreciating the quick and easy navigation through patient charts. - Users find that the **convenience** of searching patient charts is enhanced by the easy navigation and fast performance. **Cons:** - Users find **complex navigation** in Practice Fusion frustrating, making scheduling and calendar updates unnecessarily challenging. - Users find **difficult navigation** in Practice Fusion frustrating, especially while trying to manage the calendar effectively. - Users find the **intrusive notifications** disruptive, complicating task management and overall usability of Practice Fusion. - Users find **navigation difficult** with the calendar, and updating or rescheduling can be frustrating due to ads and notifications. - Users find **notification issues** disruptive, complicating calendar navigation and updates within Practice Fusion. #### What Are Recent G2 Reviews of Practice Fusion? **"[All what you need for your medical practice](https://www.g2.com/survey_responses/practice-fusion-review-10536171)"** **Rating:** 4.0/5.0 stars *— Gustavo P.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-10536171) --- **"[User-Friendly for Providers With Smooth Tebra Integration](https://www.g2.com/survey_responses/practice-fusion-review-12691534)"** **Rating:** 4.0/5.0 stars *— Katherine O.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-12691534) --- #### What Are G2 Users Discussing About Practice Fusion? - [What is Practice Fusion used for?](https://www.g2.com/discussions/what-is-practice-fusion-used-for) - [Does Practice Fusion have billing?](https://www.g2.com/discussions/does-practice-fusion-have-billing) - [Does Practice Fusion have telehealth?](https://www.g2.com/discussions/does-practice-fusion-have-telehealth) - [What is Practice Fusion EHR?](https://www.g2.com/discussions/what-is-practice-fusion-ehr) - [Is Practice Fusion really free?](https://www.g2.com/discussions/is-practice-fusion-really-free) ### 11. [Cerner CareTracker](https://www.g2.com/products/cerner-caretracker/reviews) CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation. **Average Rating:** 3.8/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Cerner CareTracker?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.2/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Cerner CareTracker?** - **Seller:** [Cerner](https://www.g2.com/sellers/cerner) - **Year Founded:** 1979 - **HQ Location:** Kansas City, MO - **LinkedIn® Page:** https://www.linkedin.com/company/2812/ (11,348 employees on LinkedIn®) - **Ownership:** VIE - Vienna Stock Exchange - **Total Revenue (USD mm):** $5,505 **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 44% Enterprise, 40% Mid-Market #### What Are Recent G2 Reviews of Cerner CareTracker? **"[Simple and Easy](https://www.g2.com/survey_responses/cerner-caretracker-review-5163437)"** **Rating:** 4.0/5.0 stars *— Kira D.* [Read full review](https://www.g2.com/survey_responses/cerner-caretracker-review-5163437) --- **"[Very user friendly, easy to use and learn](https://www.g2.com/survey_responses/cerner-caretracker-review-6734895)"** **Rating:** 5.0/5.0 stars *— Calvin P.* [Read full review](https://www.g2.com/survey_responses/cerner-caretracker-review-6734895) --- #### What Are G2 Users Discussing About Cerner CareTracker? - [What is Cerner Millennium system?](https://www.g2.com/discussions/what-is-cerner-millennium-system) - [What makes Cerner unique?](https://www.g2.com/discussions/what-makes-cerner-unique) - [What software does Cerner use?](https://www.g2.com/discussions/what-software-does-cerner-use) - [What is Cerner CareTracker?](https://www.g2.com/discussions/what-is-cerner-caretracker) ### 12. [T Sheets](https://www.g2.com/products/t-sheets/reviews) T Sheets provides improved patient care through efficient bedside documentation and optimized reimbursement by producing an accurate and complete medical record. **Average Rating:** 4.4/5.0 **Total Reviews:** 14 **How Do G2 Users Rate T Sheets?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 10.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 10.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind T Sheets?** - **Seller:** [T-System](https://www.g2.com/sellers/t-system) - **Year Founded:** 1996 - **HQ Location:** Plano, TX - **Twitter:** @TSystem (989 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 29% Small-Business #### What Are T Sheets's Pros and Cons? **Pros:** - Efficiency (1 reviews) - Tracking (1 reviews) ### What Do G2 Reviewers Say About T Sheets? *AI-generated summary from verified user reviews* **Pros:** - Users love the **efficiency** of T Sheets, enhancing motivation and speeding up task completion. - Users value the **tracking feature** of T Sheets, which motivates them to complete tasks quickly and efficiently. #### What Are Recent G2 Reviews of T Sheets? **"[T Sheets Personal Experience](https://www.g2.com/survey_responses/t-sheets-review-8042566)"** **Rating:** 4.5/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/t-sheets-review-8042566) --- **"[Improve Productivity](https://www.g2.com/survey_responses/t-sheets-review-10572040)"** **Rating:** 5.0/5.0 stars *— Anil K.* [Read full review](https://www.g2.com/survey_responses/t-sheets-review-10572040) --- ### 13. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Raintree Systems?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 7.8/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Raintree Systems?** - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** https://www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (297 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 47% Mid-Market, 40% Small-Business #### What Are Raintree Systems's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Features (17 reviews) - Efficiency (16 reviews) - Helpful (11 reviews) - Business Efficiency (8 reviews) **Cons:** - Not User-Friendly (14 reviews) - Poor Usability (13 reviews) - System Usability (11 reviews) - Navigation Difficulty (9 reviews) - Difficult Navigation (8 reviews) ### What Do G2 Reviewers Say About Raintree Systems? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Raintree Systems, appreciating its all-in-one functionality and seamless integration. - Users appreciate the **all-in-one system** for seamless client management and efficient tracking of patient status. - Users commend Raintree Systems for its **efficiency in tracking and communication** , simplifying office processes significantly. - Users appreciate the **helpful adjustments** of Raintree Systems, improving tracking, communication, and overall practice efficiency. - Users value the **business efficiency** of Raintree Systems, enhancing tracking, communication, and overall office productivity. **Cons:** - Users find Raintree Systems to be **not user-friendly** , with a steep learning curve and lack of adequate support. - Users report **poor usability** in Raintree Systems, making it challenging for new users and unsupported by customer service. - Users find Raintree Systems’ **user interface outdated** and the system functionality complicated for new users. - Users find the **navigation difficult** due to the outdated interface and overwhelming functions, especially for new users. - Users find the **difficult navigation** frustrating, especially older ones who struggle with the overwhelming number of options. #### What Are Recent G2 Reviews of Raintree Systems? **"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"** **Rating:** 4.0/5.0 stars *— Courtni D.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) --- **"[Great product](https://www.g2.com/survey_responses/raintree-systems-review-8002511)"** **Rating:** 5.0/5.0 stars *— Jessica A.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-8002511) --- #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### 14. [InSync by Qualifacts](https://www.g2.com/products/insync-by-qualifacts/reviews) Qualifacts InSync revolutionizes key healthcare operations such as charting, billing, scheduling, medication management, and telehealth within a unified cloud-based solution. Trusted by numerous practices nationwide, InSync enhances efficiency, safety, and productivity by seamlessly integrating features like e-prescription, eMAR, automated claims management, ASAM, and more. Tailored specifically for small and mid-market organizations, InSync is crafted for scalability, empowering businesses to incorporate additional add-ons as required. Its adaptability extends to customization, ensuring alignment with your organization's distinct needs, spanning from patient engagement to clinical workflow and billing. InSync streamlines billing processes through automation, leveraging a robust rules engine to lighten the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes accompany the entire billing journey, reducing revenue loss and optimizing claim success rates. **Average Rating:** 4.1/5.0 **Total Reviews:** 18 **How Do G2 Users Rate InSync by Qualifacts?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 6.9/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind InSync by Qualifacts?** - **Seller:** [Qualifacts](https://www.g2.com/sellers/qualifacts) - **Year Founded:** 2000 - **HQ Location:** Nashville, Tennessee - **Twitter:** @Qualifacts (731 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/35234/ (1,259 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Mental Health Care - **Company Size:** 63% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of InSync by Qualifacts? **"[InSync-More Than Expected](https://www.g2.com/survey_responses/insync-by-qualifacts-review-4404336)"** **Rating:** 4.5/5.0 stars *— Kelly K.* [Read full review](https://www.g2.com/survey_responses/insync-by-qualifacts-review-4404336) --- **"[A One‑Stop System That Truly Supports Behavioral Health Work](https://www.g2.com/survey_responses/insync-by-qualifacts-review-12850173)"** **Rating:** 5.0/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/insync-by-qualifacts-review-12850173) --- #### What Are G2 Users Discussing About InSync by Qualifacts? - [How much does InSync cost?](https://www.g2.com/discussions/how-much-does-insync-cost) - [Is InSync legit?](https://www.g2.com/discussions/is-insync-legit) - [What is InSync used for?](https://www.g2.com/discussions/what-is-insync-used-for) - [What is InSync software?](https://www.g2.com/discussions/what-is-insync-software) ### 15. [Altera Digital Health - EHR](https://www.g2.com/products/altera-digital-health-ehr/reviews) Allscripts enterprise-wide solution, Sunrise, improves care delivery across the continuum of care while also optimizing financial outcomes. A single integrated clinical, financial, and operational platform provides an accurate patient record at the point of care; and a configurable approach enables customization to meet your organization's needs. Integrated financials and analytics improve revenue capture, billing, and receivables management—all on a single database. A user-centered approach to design and development delivers innovative features that drive ease of use and reduce clinician burden. **Average Rating:** 3.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate Altera Digital Health - EHR?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10) - **Clinical Documentation:** 10.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Altera Digital Health - EHR?** - **Seller:** [Altera Digital Health](https://www.g2.com/sellers/altera-digital-health) - **HQ Location:** N/A - **Twitter:** @AlteraHealth (19,851 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/altera-health/about/ (3,045 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 45% Enterprise, 34% Mid-Market #### What Are Recent G2 Reviews of Altera Digital Health - EHR? **"[Allscripts Patient Engagement Tool](https://www.g2.com/survey_responses/altera-digital-health-ehr-review-7840299)"** **Rating:** 5.0/5.0 stars *— David C.* [Read full review](https://www.g2.com/survey_responses/altera-digital-health-ehr-review-7840299) --- **"[User Friendly](https://www.g2.com/survey_responses/altera-digital-health-ehr-review-5219858)"** **Rating:** 5.0/5.0 stars *— Ashley D.* [Read full review](https://www.g2.com/survey_responses/altera-digital-health-ehr-review-5219858) --- #### What Are G2 Users Discussing About Altera Digital Health - EHR? - [What needs improvement with Altera Digital Health - EHR to better support healthcare management?](https://www.g2.com/discussions/what-needs-improvement-with-altera-digital-health-ehr-to-better-support-healthcare-management) - [What is Allscripts EHR used for?](https://www.g2.com/discussions/what-is-allscripts-ehr-used-for) ### 16. [Office Practicum](https://www.g2.com/products/office-practicum/reviews) At OP, we know you want to be a champion for your patients. But in order to do that, you need a hassle-free EHR that moves at the speed of kids. The problem is you are tangled in the complexity of running a pediatric practice while trying to navigate a myriad of issues--from staffing shortages and complex billing to keeping your patients current with well visits and vaccines. We believe it shouldn't be so difficult and time-consuming. We understand the frustrations pediatricians are facing with the push and pull of technology when all you really want to do is spend more time providing great patient care (and getting home in time to eat dinner with your own family). You shouldn't have to sacrifice any of this to manage your business. OP leverages our pediatric expertise to help you deliver care efficiently while reducing time wasted on redundant and tiresome tasks. We recognize the unique needs of the patients you treat who will benefit from a pediatric-specific EHR with custom features, reports, and templates. In short, we allow you to treat children like children, not “little adults”. Our EHR complements your workflows and lets you be in complete control of your day. OP offers smooth navigation tools that simplify your patient visits with time-saving pediatric resources placed right at your fingertips – many that you won’t find in other EHRs. These include: Integrated Bright Futures Well Visit templates 200+ pediatric-specific sick visit templates Preemie + Down’s Syndrome growth charts Vaccine management + forecasting Automated school, sports, and camp forms Comprehensive care plans Asthma action plans Mental health tracker Telemedicine Educational resources + handouts Patient Portal Immunization forecasting Patient recalls + reports State + regional immunization registry interfaces Business Analytics + Dashboards In-house pediatric RCM services OP is so much more than a healthcare solutions provider. We’re a community of like-minded independent pediatric practices from around the country who work together to solve business, clinical, and financial problems. With over 6,500 pediatric providers serving the healthcare needs of more than 15 million children and their families, the OP Community ensures that you have a place to share ideas, develop solutions, and mobilize to advocate for change. Our mantra is “we’re better together”. And it shows. **Average Rating:** 3.9/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Office Practicum?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 7.2/10 (Category avg: 8.2/10) - **Clinical Documentation:** 7.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind Office Practicum?** - **Seller:** [Connexin Software](https://www.g2.com/sellers/connexin-software) - **Year Founded:** 1992 - **HQ Location:** Fort Washington, US - **Twitter:** @OfficePracticum (443 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2448119 (215 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice - **Company Size:** 92% Small-Business, 15% Mid-Market #### What Are Office Practicum's Pros and Cons? **Pros:** - Business Efficiency (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Slow Performance (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Office Practicum? *AI-generated summary from verified user reviews* **Pros:** - Users value the **business efficiency** of Office Practicum, as it streamlines billing, scheduling, and charting in one software. - Users appreciate the **user-friendly interface** of Office Practicum, especially with recent improvements enhancing usability. - Users appreciate how Office Practicum enhances **efficiency** by streamlining billing, scheduling, and charting in one software. **Cons:** - Users experience **slow performance** with Office Practicum, including frequent freezes and delays in software responsiveness. - Users often face **update issues** with Office Practicum, as problems frequently arise and take time to resolve. #### What Are Recent G2 Reviews of Office Practicum? **"[User friendly](https://www.g2.com/survey_responses/office-practicum-review-11463546)"** **Rating:** 4.5/5.0 stars *— kayla w.* [Read full review](https://www.g2.com/survey_responses/office-practicum-review-11463546) --- **"[Mixed Experience: Valuable Features with Performance Hiccups](https://www.g2.com/survey_responses/office-practicum-review-10515902)"** **Rating:** 4.0/5.0 stars *— Mariana L.* [Read full review](https://www.g2.com/survey_responses/office-practicum-review-10515902) --- ### 17. [Azalea Health](https://www.g2.com/products/azalea-health-azalea-health/reviews) Azalea Health is a cloud-based EHR platform designed for smaller hospitals and healthcare practices that want integrated clinical, billing, and operational workflows without managing on-site infrastructure or dedicated IT resources. Azalea also provides full outsourced revenue cycle management (RCM) and billing services to help organizations streamline financial operations and improve reimbursement outcomes. Azalea is committed to strengthening rural hospitals and clinics, as well as smaller practices, and to supporting providers as they navigate the unique challenges of delivering care in underserved and resource-limited settings. **Average Rating:** 3.9/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Azalea Health?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 6.7/10 (Category avg: 8.2/10) - **Clinical Documentation:** 5.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Azalea Health?** - **Seller:** [Azalea Health](https://www.g2.com/sellers/azalea-health) - **Year Founded:** 2008 - **HQ Location:** Atlanta, GA - **Twitter:** @AzaleaHealth (511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/azalea-health (316 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Azalea Health? **"["Extending our time for preparing augmentation"](https://www.g2.com/survey_responses/azalea-health-review-2306299)"** **Rating:** 5.0/5.0 stars *— Billy M.* [Read full review](https://www.g2.com/survey_responses/azalea-health-review-2306299) --- **"[Allowing our leadership to focus on growth](https://www.g2.com/survey_responses/azalea-health-review-861121)"** **Rating:** 4.5/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/azalea-health-review-861121) --- #### What Are G2 Users Discussing About Azalea Health? - [How do you spell Azalea health?](https://www.g2.com/discussions/how-do-you-spell-azalea-health) - [When was azalea health founded?](https://www.g2.com/discussions/when-was-azalea-health-founded) - [What charting does Banner health use?](https://www.g2.com/discussions/what-charting-does-banner-health-use) - [What is Azalea software?](https://www.g2.com/discussions/what-is-azalea-software) ### 18. [Ambulatory EHR](https://www.g2.com/products/cerner-ambulatory-ehr/reviews) Ambulatory EHR software is a solution for the healthcare sector that primarily targets large-scale practices that have more than 10 consultants. **Average Rating:** 3.6/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Ambulatory EHR?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.3/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Ambulatory EHR?** - **Seller:** [Cerner](https://www.g2.com/sellers/cerner) - **Year Founded:** 1979 - **HQ Location:** Kansas City, MO - **LinkedIn® Page:** https://www.linkedin.com/company/2812/ (11,348 employees on LinkedIn®) - **Ownership:** VIE - Vienna Stock Exchange - **Total Revenue (USD mm):** $5,505 **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 86% Enterprise, 14% Mid-Market #### What Are Recent G2 Reviews of Ambulatory EHR? **"[CERNER USER EXPERIENCE ](https://www.g2.com/survey_responses/ambulatory-ehr-review-1504630)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/ambulatory-ehr-review-1504630) --- **"[Daily use](https://www.g2.com/survey_responses/cerner-ambulator-review-617218)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/cerner-ambulator-review-617218) --- ### 19. [ModuleMD](https://www.g2.com/products/modulemd/reviews) ModuleMD: AI-Driven Allergy EHR Trusted by Top Providers and Recognized Industry Leaders ModuleMD is the leading AI-powered EHR and practice management platform purpose-built for allergy and immunology practices. With over 20 years of specialty-focused innovation, ModuleMD delivers intelligent tools that simplify workflows, enhance clinical accuracy, and support better patient outcomes. Recognized as a G2 High Performer and named one of the HealthTech 100 Companies, ModuleMD is trusted by top allergy and immunology practices nationwide. Our all-in-one, cloud-based solution seamlessly integrates EHR, revenue cycle management, immunotherapy tracking, and AI-driven clinical insights—empowering providers with smarter, faster, and more compliant care delivery. As a proven industry leader, ModuleMD continues to set the standard in allergy care software, combining deep domain expertise with forward-thinking technology to drive the future of specialty healthcare. **Average Rating:** 4.7/5.0 **Total Reviews:** 14 **How Do G2 Users Rate ModuleMD?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.8/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind ModuleMD?** - **Seller:** [ModuleMD](https://www.g2.com/sellers/modulemd) - **Year Founded:** 1999 - **HQ Location:** Remote, US - **Twitter:** @ModuleMD_EHR (118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/953834 (135 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of ModuleMD? **"[Fantastic support from the staff through the transition](https://www.g2.com/survey_responses/modulemd-review-9223773)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/modulemd-review-9223773) --- **"[My experience with Module MD](https://www.g2.com/survey_responses/modulemd-review-8764628)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/modulemd-review-8764628) --- #### What Are G2 Users Discussing About ModuleMD? - [What is ModuleMD used for?](https://www.g2.com/discussions/what-is-modulemd-used-for) ### 20. [CureMD](https://www.g2.com/products/curemd-curemd/reviews) CureMD offers a comprehensive, cloud-based Electronic Health Record (EHR) system designed to enhance the efficiency and quality of healthcare delivery. Tailored for various medical specialties, CureMD's EHR integrates seamlessly with practice management and billing services, providing a unified platform that streamlines administrative and clinical operations. Its user-friendly interface and customizable features ensure adaptability to individual practice needs, facilitating improved patient care and operational productivity. Key Features and Functionality: - Electronic Prescribing: Connects prescribers with over 40,000 pharmacies nationwide, offering features like medication reconciliation, complete medication history, and real-time prescription eligibility. - Electronic Labs: Enables electronic ordering and receipt of lab results, with functionalities such as result trending, abnormal result alerts, and advanced reporting. - Workflow Automation: Adapts to unique practice preferences, mirroring existing processes and enhancing them with automation and collaboration tools. - Interoperability: Facilitates seamless information exchange with health information exchanges, pharmacies, payers, radiology services, hospital networks, and more. - Mobile Access: Provides an intuitive iPad app, granting access to appointments, clinical reviews, patient notes, medical histories, and document management on the go. Primary Value and Solutions Provided: CureMD's EHR system addresses the challenges of modern healthcare practices by offering an integrated solution that enhances productivity, accelerates the revenue cycle, decreases costs and risks, optimizes collaboration, and ensures compliance with industry standards. By streamlining workflows and providing real-time access to critical information, CureMD empowers healthcare providers to deliver higher-quality care while maintaining operational efficiency. **Average Rating:** 3.1/5.0 **Total Reviews:** 28 **How Do G2 Users Rate CureMD?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.3/10 (Category avg: 8.2/10) - **Clinical Documentation:** 7.9/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind CureMD?** - **Seller:** [CureMD](https://www.g2.com/sellers/curemd) - **Year Founded:** 1997 - **HQ Location:** New York, NY - **Twitter:** @CureMD (4,827 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38632/ (1,682 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 54% Small-Business, 39% Mid-Market #### What Are CureMD's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Flexible Scheduling (1 reviews) - Navigation Ease (1 reviews) - Scheduling (1 reviews) - Workflow Efficiency (1 reviews) ### What Do G2 Reviewers Say About CureMD? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of CureMD helpful for quickly accessing patient information and scheduling. - Users love the **flexible scheduling** options in CureMD, making patient management quick and efficient. - Users value the **navigation ease** of CureMD, making it simple to find patient information and schedule appointments. - Users find the **ease of scheduling** with CureMD to be incredibly helpful in managing patient appointments. - Users appreciate the **workflow efficiency** of CureMD, finding it easy to manage patient needs and scheduling. #### What Are Recent G2 Reviews of CureMD? **"[very well thought out and organized software](https://www.g2.com/survey_responses/curemd-review-11276482)"** **Rating:** 5.0/5.0 stars *— Morgan N.* [Read full review](https://www.g2.com/survey_responses/curemd-review-11276482) --- **"[Well-Organized Scheduling That Keeps Patient Management on Track](https://www.g2.com/survey_responses/curemd-review-11276480)"** **Rating:** 5.0/5.0 stars *— Malia L.* [Read full review](https://www.g2.com/survey_responses/curemd-review-11276480) --- ### 21. [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews) MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry. **Average Rating:** 3.8/5.0 **Total Reviews:** 51 **How Do G2 Users Rate MatrixCare Home Health and Hospice?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 7.9/10 (Category avg: 8.2/10) - **Clinical Documentation:** 7.9/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind MatrixCare Home Health and Hospice?** - **Seller:** [MatrixCare](https://www.g2.com/sellers/matrixcare) - **Year Founded:** 1982 - **HQ Location:** Bloomington, MN - **Twitter:** @MatrixCare (5,379 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/298190/ (663 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 96% Mid-Market, 34% Enterprise #### What Are Recent G2 Reviews of MatrixCare Home Health and Hospice? **"[Simple, All-in-One Solution Workflows](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-12724017) --- **"[Great EMR system for post-acute care](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632)"** **Rating:** 5.0/5.0 stars *— Rachel W.* [Read full review](https://www.g2.com/survey_responses/matrixcare-home-health-and-hospice-review-7330632) --- #### What Are G2 Users Discussing About MatrixCare Home Health and Hospice? - [What does Matrixcare Home Health And Hospice do?](https://www.g2.com/discussions/what-does-matrixcare-home-health-and-hospice-do) - [What is the use of Matrixcare Home Health And Hospice?](https://www.g2.com/discussions/what-is-the-use-of-matrixcare-home-health-and-hospice) - [What does Matrix care do?](https://www.g2.com/discussions/what-does-matrix-care-do) - [Is MatrixCare an EHR?](https://www.g2.com/discussions/is-matrixcare-an-ehr) ### 22. [Intergy](https://www.g2.com/products/greenway-health-intergy/reviews) Intergy offers ambulatory practices a specialty-focused EHR and practice management solution that is both user-friendly and customizable. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency. Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations. In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality. This initiative is just one example of how Greenway fuels success by delivering the innovative technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes. **Average Rating:** 3.8/5.0 **Total Reviews:** 37 **How Do G2 Users Rate Intergy?** - **Has the product been a good partner in doing business?:** 6.3/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 5.6/10 (Category avg: 8.2/10) - **Clinical Documentation:** 4.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Intergy?** - **Seller:** [Greenway Health](https://www.g2.com/sellers/greenway-health-69f7bde1-3d4a-4381-9afe-a16bc8a7a187) - **Year Founded:** 1977 - **HQ Location:** Tampa, FL - **Twitter:** @greenway (9,266 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/34083 (1,730 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 54% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of Intergy? **"[Intergy](https://www.g2.com/survey_responses/intergy-review-7480825)"** **Rating:** 4.0/5.0 stars *— Jennifer J.* [Read full review](https://www.g2.com/survey_responses/intergy-review-7480825) --- **"[Intergy PM, EHR, and Practice Analytics](https://www.g2.com/survey_responses/intergy-review-4874286)"** **Rating:** 4.5/5.0 stars *— Diana P.* [Read full review](https://www.g2.com/survey_responses/intergy-review-4874286) --- #### What Are G2 Users Discussing About Intergy? - [How do you use a greenway EMR?](https://www.g2.com/discussions/intergy-how-do-you-use-a-greenway-emr) - [How much does Greenway EMR cost?](https://www.g2.com/discussions/intergy-how-much-does-greenway-emr-cost) - [What is Greenway EHR?](https://www.g2.com/discussions/intergy-what-is-greenway-ehr) - [What does intergy mean?](https://www.g2.com/discussions/what-does-intergy-mean) ### 23. [ESO EHR](https://www.g2.com/products/eso-ehr/reviews) ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR. And say hello to ESO EHR. **Average Rating:** 4.3/5.0 **Total Reviews:** 19 **How Do G2 Users Rate ESO EHR?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.3/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.9/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ESO EHR?** - **Seller:** [ESO](https://www.g2.com/sellers/eso-bed744ca-5233-4d00-b5c1-884939d13f2d) - **Year Founded:** 2004 - **HQ Location:** Austin, TX - **Twitter:** @ESO_Solutions (1,409 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/135275/ (805 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Safety - **Company Size:** 74% Mid-Market, 26% Small-Business #### What Are Recent G2 Reviews of ESO EHR? **"[ESO EHR the best I've seen in 43 years for patient reporting/electronic healthcare records for EMS](https://www.g2.com/survey_responses/eso-ehr-review-4126740)"** **Rating:** 5.0/5.0 stars *— Ben C.* [Read full review](https://www.g2.com/survey_responses/eso-ehr-review-4126740) --- **"[Charting Made Easier](https://www.g2.com/survey_responses/eso-ehr-review-5199882)"** **Rating:** 4.0/5.0 stars *— Verified User in Transportation/Trucking/Railroad* [Read full review](https://www.g2.com/survey_responses/eso-ehr-review-5199882) --- #### What Are G2 Users Discussing About ESO EHR? - [What is ESO system?](https://www.g2.com/discussions/what-is-eso-system) - [What is ESO Billing software?](https://www.g2.com/discussions/what-is-eso-billing-software) - [What is ESO EHR?](https://www.g2.com/discussions/what-is-eso-ehr) - [What are the features of an EHR system?](https://www.g2.com/discussions/eso-ehr-what-are-the-features-of-an-ehr-system) ### 24. [Eyefinity Encompass](https://www.g2.com/products/eyefinity-encompass/reviews) Eyefinity Encompass® is a comprehensive software platform that helps eye care practices streamline operations, bringing together the essential functions needed to run a modern practice. Whether managing patient records, scheduling appointments, processing claims or optical orders - the platform simplifies communication between providers, labs, and insurers to reduce administrative tasks. Eyefinity Encompass supports a more efficient and patient-focused experience for practices of all sizes. **Average Rating:** 3.7/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Eyefinity Encompass?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.3/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Eyefinity Encompass?** - **Seller:** [Eyefinity](https://www.g2.com/sellers/eyefinity) - **Year Founded:** 2000 - **HQ Location:** Rancho Cordova, US - **Twitter:** @Eyefinity (3,485 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29673/ (221 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 90% Small-Business, 15% Mid-Market #### What Are Recent G2 Reviews of Eyefinity Encompass? **"[This software does the thinking for you!](https://www.g2.com/survey_responses/eyefinity-encompass-review-9802413)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/eyefinity-encompass-review-9802413) --- **"[Easy to navigate](https://www.g2.com/survey_responses/eyefinity-encompass-review-9983496)"** **Rating:** 5.0/5.0 stars *— Whitley Y.* [Read full review](https://www.g2.com/survey_responses/eyefinity-encompass-review-9983496) --- ### 25. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. **Average Rating:** 4.2/5.0 **Total Reviews:** 125 **How Do G2 Users Rate TheraNest by Ensora Health?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.3/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind TheraNest by Ensora Health?** - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care - **Company Size:** 90% Small-Business, 5% Mid-Market #### What Are TheraNest by Ensora Health's Pros and Cons? **Pros:** - Ease of Use (35 reviews) - Document Management (14 reviews) - Booking Ease (11 reviews) - Features (11 reviews) - Scheduling (11 reviews) **Cons:** - Technical Issues (13 reviews) - Limited Features (9 reviews) - Poor Navigation (7 reviews) - Interface Issues (5 reviews) - Poor Customer Support (5 reviews) ### What Do G2 Reviewers Say About TheraNest by Ensora Health? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TheraNest, appreciating its all-in-one solution that streamlines their practice. - Users value the **simplicity and fluidity** of TheraNest, enhancing their overall experience in document management. - Users appreciate the **ease of booking appointments** , simplifying client management and paperwork processes. - Users commend TheraNest for its **comprehensive and reliable features** , supporting business growth and seamless client communication. - Users value the **convenient scheduling feature** of Ensora Health, which enhances efficiency and simplifies their workflow. **Cons:** - Users report frequent **technical difficulties** with TheraNest, impacting client reminders and overall system functionality. - Users find **limited features** challenging, with navigation difficulties and lack of immediate customer support impacting their experience. - Users find **navigation difficult** , with challenges like accessing tabs quickly and understanding various features effectively. - Users report **interface issues** with TheraNest, citing bugs and difficulties with saving changes and finding notes. - Users express frustrations with the **poor customer support** , struggling to resolve issues promptly without direct assistance. #### What Are Recent G2 Reviews of TheraNest by Ensora Health? **"[Great customer support, fairly easy to use](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559)"** **Rating:** 4.5/5.0 stars *— Quentin E.* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559) --- **"[Super Easy to Navigate and Visually Intuitive](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767)"** **Rating:** 5.0/5.0 stars *— Staci .* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767) --- #### What Are G2 Users Discussing About TheraNest by Ensora Health? - [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for) - [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do) - [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment - [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment - [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost) ## What Is EHR Software? [Health Care Software](https://www.g2.com/categories/health-care) ## What Software Categories Are Similar to EHR Software? - [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) - [Telemedicine Software](https://www.g2.com/categories/telemedicine) - [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) --- ## How Do You Choose the Right EHR Software? ### What You Should Know About EHR Software ### What is EHR Software? An EHR promises efficiency within a health care organization. Doctors, nurses, and other medical professionals are already run ragged on a minute-by-minute basis; moving from a paper-based environment to a cloud-based one is a boon. This is especially true if the latter exists within HIPAA-determined parameters that help a hospital, clinic, or practice adhere to industry regulation. Additionally, within the past year and a half, monolith enterprises have been either dipping their toes into or fully diving into the world of EHRs. A quick summary: Amazon has created 1492, a lab dedicated to researching and innovating health care tech. Apple has taken its Health mobile app and turned the volume way up via its Apple Health Records product, which aggregates patient data. Google has released an open-source API that facilitates the sharing of health care data and the interoperability of health care systems. This is all to say that the EHR scene is popping more than ever. It’s no longer a question of “is it worthwhile to implement such a costly system?" and more a question of “which EHR can stand up to and best adapt to disruptive technology?" ### Why Use EHR Software? Without question, hospitals and medical organizations can benefit from implementing an EHR. A few of the advantages of using EHRs include: **Better quality of care for patients –** EHRs provide health care organizations and professionals accurate and complete patient data, which can be updated easily and quickly. EHRs can also reduce medical errors, in direct contrast to manually inputted patient data. That increase in accuracy helps providers more effectively diagnose patients. EHRs also improve patient and physician interaction and communication. **Centralization of patient data –** The data within and purpose of EHRs go beyond so-called "standard" clinical data. EHRs provide hospitals and clinics with dynamic, comprehensive patient-centered records that help health care professionals avoid a siloed, one-appointment-at-a-time overview of their patients. Those records allow more in-depth evaluation, which in turn facilitates more accurate diagnoses. **Reduction of paperwork –** Paperless EHR platforms significantly reduce the time and energy spent on manually filling out and processing forms. EHRs streamline and automate routine administrative duties, which in turn translates to increased efficiency and more focused patient care. **Secure sharing –** EHRs equip hospitals and practices with the ability to securely share patient information, data, and history with patients, other clinicians, and potentially other health care organizations. The strength of an EHR lies in its ability to integrate patient information from multiple sources, allowing better and more timely decision-making, particularly in critical situations. **Coordination —** An EHR’s digital records enables the coordination and collaboration of clinicians across specialties, disciplines, and facilities. Multiple care providers can access a patient’s records, regardless of location. Those records have the capacity to be updated in real time. **Improved charting and documentation practices —** Unlike the stereotypical "doctor’s handwriting" joke, EHRs promote legible and complete documentation. They also streamline coding and billing practices so doctors and physicians can better and more easily follow up with patients. Utilizing an EHR can result in reduce **Improved patient/population health –** Most, if not all, EHRs come equipped with patient portals and patient comms. With those two elements, EHRs naturally increase patient interaction, cooperation, and transparency with their physician and health care organization. An EHR helps health care professionals spend less time filling out forms, and more time on actually providing patient-focused care. **Efficiency throughout the organization —** EHRs reduce redundancy and lower administrative costs by streamlining and optimizing internal workflows. Features such as integrated scheduling (to progress notes and insurance claims) can result in decreased paperwork, quick access to patient data, and a way to identify and address any operational problems. ### Who Uses EHR Software? Medical professionals—doctors, physicians, primary care physicians, solo practitioners, clinicians, and nurses—utilize EHR software to automate manual processes and improve patient care. The main benefits of medical staff and institutions leveraging EHRs are outlined above. Enterprise hospitals experience the most value from EHRs, because they have the resources and finances to ensure the deployment and organization-wide implementation of such a system. However, while smaller-sized clinics and practices may struggle with either the cost of an EHR or the capability to get the most out of an EHR, they’re not completely out of the running as users. ### Kinds of EHR Software EHRs can be split up between on-premise, cloud, and (rarely) hybrid cloud offerings. Mobile applications, available through iOS and Android, are also becoming more and more regular and expected. Another factor that can contribute to different "kinds" of EHR software is the size of the practice or organization that will deploy the EHR. (Aside from solo practitioner/small clinic and enterprise hospitals, however, right now, there are not more granular determinations of EHRs. The EHR industry has not reached the point where specialty-specific platforms are available for mass purchase and implementation.) However, as defined by G2 Crowd, EHRs are also known as EMRs. As such: **EHR vs. EMR –** While EHR and EMR can be, and are, used interchangeably by vendors, a few nuances do exist between electronic _health_ records and electronic _medical_ records. (Notably, for health care professionals and organizations to participate in Medicare/Medicaid Incentive Programs, they must use certified _EHR_ technology.) Both EHRs and EMRs reduce medical errors, provide instant and real-time access to updated patient information, simplify charting, and increase productivity. Smaller practices’ requirements and needs are usually satisfied by an EMR, especially when it includes familiar EHR components such as billing and e-prescription. In a nutshell, EMRs are digitized paper charts. They contain notes and information, collected by and inputted by health care professionals. Those same professionals will double back to that collected data for patient diagnosis and treatment. Obviously, EMRs are more valuable than paper records because they allow the tracking of patient data over time and a concerted focus on improving a patient’s overall health care quality. EHRs go beyond that collection and analysis of clinical data. EHRs provide a centralized hub of patient data and history that can, ideally, be shared with any and all interested (professional and relevant) parties. For example, once a patient’s records and authorization are nestled into an EHR, it can follow that patient from specialist/clinician to hospital (regardless of location) to acute care to nursing home. **Personal health records –** There is also a new strain of EHRs out there: _personal_ health records. According to EHR Intelligence, personal health records, also known as PHRs, “contain the same types of information as EHRs—diagnoses, medications, immunizations, family medical histories, and provider contact information—but are designed to be set up, accessed, and managed by patients." This goes beyond the patient portal that resides within an EHR. It seems as if PHRs facilitate even more patient engagement, allowing patients to maintain and manage their own health information. Similarly to EHRs, PHRs gather and centralize information from a multitude of sources. ### EHR Software Features **Billing –** An EHR will either offer an in-platform billing solution or the ability to integrate with third-party billing, invoice, or [payment gateway tools](https://www.g2.com/categories/payment-gateway). If your chosen EHR bundles in billing capability, then it should facilitate the creation of bills and invoices that the provider can send to patients. Additionally, some billing modules simplifies the checking of patients’ insurance for coverage. **Charting –** Charting is a vital part of physicians’ and nurses’ day-to-day duties, which EHRs acknowledge. Most, if not all, EHRs facilitate real-time, non-distracting charting that will ensure accurate and the timely completion of charts. Your organization should look for EHRs that either allow for charting on mobile devices and tablets, or come equipped with (customizable) templates. Some solutions feature dictation capabilities. **Documentation –** Documentation is crucial for physicians and doctors to track patient progress and note diagnoses. EHRs help medical professionals easily note exam findings, treatment codes, and other discoveries from a patient appointment. In turn, software that simplifies and streamlines the documentation process—either via templates, dictation and transcription, or plug-and-chug note-taking—helps providers and physicians get access to and leverage patient data and history. **Reporting –** Most EHRs integrate with practice management solutions. However, standalone EHRs themselves can provide health care organizations with real-time clinical and financial data, as well as reports on overall practice performance. **Data sharing –** EHRs go beyond the simple collection and tracking of patient data. EHRs provide organizations with the ability to communicate patient information across internal systems, departments, specialties, and even other clinics and practices. EHRs help eliminate the time manually spent on entering, re-entering, and sharing patient information. **Patient portal –** Effective patient relationship management is a key part of EHRs. That includes streamlining patient communications as well as providing patients with a portal that will help them stay engaged pre- and post- hospital or clinic visit. An effective patient portal gives users access to information such as recent doctor visits, discharge and lab results summaries, medications tracking, patient scheduling, and online payments. #### Additional EHR Software Features **E-prescribing –** Some EHRs come equipped with an e-prescription module. E-prescribing allows physicians to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients’ drug histories. Some e-prescription modules will even provide health care organizations with a database of drug inventory. **Cloud hosting –** Beyond the promise of unwavering security, on-premise EHRs falter when it comes to the convenience of cloud-hosted EHRs. A cloud-hosted EHR provides users with (ideally 24/7) remote access to records, which is crucial to bettering both physician ability to perform and their relationships with patients. Additionally, cloud-based EHRs come equipped with encryption, providing a measure of security for your organization. **Lab integration –** Lab integration is an optional feature of EHRs but important if your practice or clinic is dependent on labs and lab results. Lab integration provides your organization with two-way communication, access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories. ### Trends Related to EHR Software **Improved patient engagement —** EHRs generally come equipped with patient portals, which encourage self-service activity. Portals are becoming more and more comprehensive, allowing patients to become fully engaged with hospital services and online physician interaction. The upside of such improved patient engagement translates into a better flow of data and information, improved care coordination on the physicians’ and institutions’ sides of things, and more accurate population health measures. **Blockchain —** [Blockchain](https://www.g2.com/categories/blockchain) technology and its capability to ensure security and an encrypted audit chain is already well known within the finance and cryptocurrency sectors. In the health care industry, blockchain can better store and safely share medical records as well as equip hospitals with the tools to protect themselves from hackers and malware breaches. What EHR architects will need to do now is anticipate and design the platforms to incorporate such technology. **IT talent —** Some EHRs ship consultants and implementers to the hospitals that invest in their platforms. However, that’s only a temporary IT presence. If a hospital or practice wants to reap the full benefits of their EHR systems or handle any technology issues that may arise, then they need to have a qualified IT presence permanently on staff or readily available as an outsource. **Strides in** [**artificial intelligence**](https://learn.g2.com/trends/embedded-ai) **—** In the health care sector, AI goes beyond just automation. AI can be applied to the existing technology and processes for diagnoses, medical imaging, clinical decision-making, population health analytics, and admission and readmission algorithms. Additionally, AI has the potential to thwart claims processing fraud that impacts healthcare costs. **Telehealth —** Telehealth is the result of "digital health," which is the intersection of prevalent mobile device use and health care diagnosis and access. Telehealth takes communications technology such as mobile phones, video conferencing, etc., and works to provide health care services to anyone who can use those platforms. **Wearable devices —** It’s not just health care providers that are taking advantage of the plethora of health data that patients input into their various wearable devices. Those device makers themselves are embracing their ability to impact the medical records industry. ### Potential Issues with EHR Software The biggest and most well-documented issues with EHRs are their usability, interoperability, and risk of cybersecurity breaches. **Usability –** Health care professionals have long complained that EHRs are difficult to grasp and utilize effectively, and that complaint is still a valid issue today. Doctors, physicians, nurses, and therapists are always on the edge of being burned out. EHRs are supposed to make their lives easier, but not if the platforms are clunky, difficult to maneuver, or refuse to play nice with existing workflows. **Interoperability –** However, the more interesting issue with EHRs is their interoperability, or, the ability for health care systems to effectively “talk" to each other. After all, if an EHR is supposed to help practices and hospitals draw a complete picture of their patients, then it has to have a proactive ability to centralize information from a variety of sources. That means that EHRs must be able to communicate and align with other information systems that exist within a health care organization. (This is a major challenge for EHRs.) Additionally, interoperability extends beyond systems; health care professionals are humans, after all, and are subject to their own biases and perceptions of the world. EHRs should provide them with an objective solution that helps transmit and share patient data across an organization. When EHRs generate templates or reports that can be misrepresented or wrongly digested, that’s a problem. **Cybersecurity breaches —** EHRs must be able to withstand and work alongside implemented cybersecurity measures. Regardless of whether the chosen EHR is an on-premise platform or hosted in the cloud, breaches must be proactively dealt with by health care institutions. ### Software and Services Related to EHR Software [**Medical billing**](https://www.g2.com/categories/medical-billing) **—** Billing, invoicing, insurance claims and coverage check-ups, and payment notifications are regular aspects of practices and hospitals. EHRs can either integrate with standalone medical billing solutions, partner with medical billing vendors, or bundle medical billing features into their platforms. [**Practice management**](https://www.g2.com/categories/practice-management) **,** [**Medical practice management**](https://www.g2.com/categories/medical-practice-management) **—** EHRs either integrate with practice management solutions or offer features that help simplify overall practice management and administrative duties. [**Medical scheduling**](https://www.g2.com/categories/medical-scheduling) **—** Patient-facing and internal-facing scheduling solutions help a health care organization stay organized and aware of any gaps in human resources. Additionally, medical scheduling software provides a health care-specific [online appointment scheduling](https://www.g2.com/categories/online-appointment-scheduling) solution for a clinic or practice. [**Pharmacy**](https://www.g2.com/categories/pharmacy) **—** If necessary, a doctor or physician will prescribe patients with medication or drugs. Two-way communication with pharmacies that align both organizations with patient needs, allergies, or drug history, is helpful. [**LIMS**](https://www.g2.com/categories/lims) **—** LIMS manages, tracks, and reports on laboratory data. For health care practices and clinics that are very lab-dependent, they can take advantage of the natural intersection between lab information management systems and health care information management systems. [**Radiology**](https://www.g2.com/categories/radiology) **—** Health care institutions with radiology departments use radiology software to manage medical imaging. Radiology software improves the productivity of radiologists. [**Visitor management**](https://www.g2.com/categories/visitor-management) **—** Many clinics and practices provide kiosks to streamline the process of patient check-ins. Visitor management software can be installed on an existing computer on a receptionist’s desk or in a self-service kiosk. Visitor management software helps make the visitor sign-in process more efficient and accurate, as well as stores visitor information in a database.