Gatekeeper is the tool that keeps giving. Keeping up to date with the latest trends which offers customers a range of uses for the system. The support from Gatekeeper is always 10/10 and the will always take the time to help when needed! Review collected by and hosted on G2.com.

I wish there was more modules around ESG as an upcoming interest for all businesses. Review collected by and hosted on G2.com.

Gatekeeper is easy to use and easy to implement. Customer support has been extremely helpful as I am using the platform often. Review collected by and hosted on G2.com.

The number of features was difficult to lean at first. Integration was challenging in the beginning as it was a new system. However, the team was very helpful in helping us understanding the various components of integration, implementation, and beyond. Review collected by and hosted on G2.com.

Gatekeeper provided automation for our contract management administration to avoid standard filing on SharePoint sites and PC folders.

We also were able to create specific workflows for our contract approval process to create a simplified approval process. Review collected by and hosted on G2.com.

There was a bit more workload required from our side to implement the system however in terms of system use, no downsides! Review collected by and hosted on G2.com.

It's ease of use and less complex features. Review collected by and hosted on G2.com.

Needs work on their APIs. These can be a challenge when it comes to connecting multiple tools Review collected by and hosted on G2.com.

Easy to use, quite simple plataform and easy integration with Netsuite. Review collected by and hosted on G2.com.

Modifying implemented flows can be a bit challenging. Review collected by and hosted on G2.com.

The configurability, the number of options the tool provides, the visual design and user-friendliness. Good customer support and explanation of new features. Review collected by and hosted on G2.com.

Modifying custom configurations can require more time, effort or support depending on the complexity. Review collected by and hosted on G2.com.

User-friendly design, exceptional client service, and a wide range of features. Review collected by and hosted on G2.com.

It lacks full customisation options and package sales may feel restrictive. Review collected by and hosted on G2.com.

The layout makes it easy to navigate the system Review collected by and hosted on G2.com.

Files don't always save in the correct format Review collected by and hosted on G2.com.

The 1:1 meetings with my onboarding POC, Arjun, were the most helpful.

It helped me get to know the system and complete a thorough audit through onboarding. Review collected by and hosted on G2.com.

Agility/flexibility/custimization of certain features are limited - such as Dashboards and fields that are a bit extensive in contracts/suppliers Review collected by and hosted on G2.com.

Easy implementation

Customizable fields with conditions

Create customized workflows

easy on-boarding of users

integration with systems like Power BI, SSO with Microsoft

Good support team Review collected by and hosted on G2.com.

Core fields not customizable (atleast the name and place where the field is placed should be customizable)

Solution to an issue cannot be done at each customer level

Wait for fixes and changes only if your issue is faced by multiple clients and raised in the ideas forum Review collected by and hosted on G2.com.