Gartner Reviews (88)

Reviews

Gartner Reviews (88)

4.0
88 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its in-depth research and credible insights, which significantly aid in making informed business decisions. The comprehensive reports, especially the Magic Quadrant, are valued for their clarity and depth, helping users navigate complex technology landscapes. However, many reviews note that the subscription cost can be a barrier for smaller organizations.

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Presh  M.
PM
Presh M.
Instructor
Enterprise (> 1000 emp.)
"Gartner research is evidence based and uncovers hidden insights"
4/5
What do you like best about Gartner?

Gartner publishes Magic Quadrant Analysis for each industry leaders which serves as a good place to catch up on the exciting things being undertaken by the organization.

One can also use it todistinguish between the vision of each company and their respective product offerings. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Future can only be known in hindsight so most of their research is on the top leaders who are likely to benefit from the changes unfolding at the global level.

I would like them to also include smaller players in the space to learn more about their scope of work and pertinent analysis. Review collected by and hosted on G2.com.

Bruno A.
BA
Bruno A.
Diretor
Retail
Enterprise (> 1000 emp.)
"Quadrant, respect for the world market, research and impartiality"
5/5
What do you like best about Gartner?

Your impartiality, level of relevance, and the trust that the market places in this company Review collected by and hosted on G2.com.

What do you dislike about Gartner?

They could engage with the younger audience, as very few know it. Review collected by and hosted on G2.com.

Dhruv S.
DS
Dhruv S.
Enterprise (> 1000 emp.)
"Gartner - A complete guide to understand how organization is performing Globally"
4/5
What do you like best about Gartner?

The Gartner is one stop solution to understand how my organization is performing Globally, Not only that it's a place where I can have a lot of information on Competetive Analysis

I use this information to perform some predictive Analysis in the domain of Competetive Analysis

Charts and Data is pretty straight forward and is really usefiul Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Though the Charts can be downloaded in the form of images , but sometime it's difficult to surf the data behind those charts, which if provided can be really useful for the analysis we perform from articles and magic quadrant data. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"T's and C's for thee, but not for me..."
1.5/5
What do you like best about Gartner?

Great analysts that cover their markets well, for the markets that they cover. Highly regarded Magic Quadrants that help potential buyers create accurate short lists quickly. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Gartner allows clients to reallocate seats to new users, but not when organizational changes result in a role moving to a different country. This is a barrier for international and global firms that promote from within and have experts around the world. Gartner constantly tries to regionally upsell.

Gartner has also shifted the locations of analysts in a way that reduces availability by 66%. Combined with the antiquated country-based seats, the ROI of our Gartner contract decreased 80% after signing up. Review collected by and hosted on G2.com.

Kim Chi T.
KT
Kim Chi T.
Small-Business (50 or fewer emp.)
"Market data for SaaS products"
4.5/5
What do you like best about Gartner?

The most reliable provider of market research about SaaS products, including GRC/IRM, EHS, LMS, etc. Gartner has comprehensive data regarding market size, market share, and emerging trends in software solutions.

It also has detailed matrix regarding key features, functions and user experience of the software.

The Gartner Peer Reviews is useful to show customer reviews and feedbacks about the product

Magic Quadrant reports are very amazing to read; but unfortunately they have stopped producing those reports for years.

The portal is easy to access, I can download reports from Gartner easily. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

It would be nice if they could have more analysis about the competitors' pricing strategy and list of customers for major competitors. Review collected by and hosted on G2.com.

Hassan K.
HK
Hassan K.
Member Experience Associate
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great platform for finding software and writing reviews, but.."
3/5
What do you like best about Gartner?

Gartner is a trusted source of information and insights to help businesses make informed decisions. Professional software users are encouraged as well to leave reviews for an incentive. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Gartner recently changed its policies regarding reviewer identity verification. They made it almost impossible for junior position users to write verified reviews as they require public links to verify their identity! Review collected by and hosted on G2.com.

MT
Manasa T.
Content Writer
Design
Mid-Market (51-1000 emp.)
"Perfect Platform to find the best product reviews and precising"
5/5
What do you like best about Gartner?

This is one of the best review platforms which helps to find the best tools for our use Because on this platform the customers share their own experiences already facing, Gartner helps to find best tool which a good budget. Overall very good website and very easy to use. This platform gives a variety of products.The Customer support team is also very good Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Nothing as dislike everything is very good. Review collected by and hosted on G2.com.

Akshay U.
AU
Akshay U.
Enterprise (> 1000 emp.)
"A unique platform for submitting reviews and solutions"
5/5
What do you like best about Gartner?

This software is convenient to use because of its user-friendly interface. It becomes more valuable when the work is completed on time, making it time-saving software with excellent data management and can be accessed from laptops, mobiles, etc. The initiation cost for this software is cheaper than any other available software, and the revenue generation is relatively high. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Downloading time is high; sometimes, waiting for the file to get downloaded becomes hectic.

Sometimes the wrong file gets downloaded.

Cloud storage feature should be there on this software, due to which most of the storage is saved. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Great review tool for POC selection"
4/5
What do you like best about Gartner?

I came across this when I wanted to know best tool for automation

It gives exact trend tools

Information and practical usages by people are discussed.

Also let's us know the peer competitions for same and other options for tool usages Review collected by and hosted on G2.com.

What do you dislike about Gartner?

The format includes review by each person which limits the reading. Instead it should give the summary of reviews. Also the top most tools yearly it shows but tool change every month it should consider those peer reviews and build up good network. Review collected by and hosted on G2.com.

CC
Chelsea C.
Marketing Support
Small-Business (50 or fewer emp.)
"Helpful to manage and stay organized in company"
5/5
What do you like best about Gartner?

The system is very user-friendly, and the support team is always available to help with questions or resolve issues quickly, which I haven't experienced with other similar solutions. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

For the moment, I am pleased with the entire system. Any questions I had were more questions about learning the program, and their team was accommodating and quick to offer support. Review collected by and hosted on G2.com.