Fundraise Up Reviews (86)

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Reviews

Fundraise Up Reviews (86)

View 1 Video Reviews
4.8
86 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive support, making it simple to set up and manage fundraising campaigns. The intuitive interface and seamless integrations with various payment methods enhance the donor experience, leading to increased engagement and donations. However, some users note that the fee structure can be a concern for smaller organizations.

Pros & Cons

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Rebecca H.
RH
Rebecca H.
Accounting Support Coordinator/Notary Public
Small-Business (50 or fewer emp.)
"So Easy To USE!"
5/5
What do you like best about Fundraise Up?

FRU is very easy to use, but when I do have issues or need help, the customer service team is amazing. I think that is my favorite thing about FRU. Not every place is that quick and that knowledgeable about their product. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

There really isn't much I don't like. I mostly use it to process mailed-in Credit cards. The back end is a little harder for me to navigate, but I think that is just because I am not in it as much. Review collected by and hosted on G2.com.

Shlomo V.
SV
Shlomo V.
Marketing Director
Small-Business (50 or fewer emp.)
"Very flexible with lots of great features and integrations, very helpful and responsive support"
4.5/5
What do you like best about Fundraise Up?

The responsiveness and helpfulness of the support Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

The Processing fee of 4% is relatively high, but they don't charge any fixed cost, which helps. Review collected by and hosted on G2.com.

Lynne M.
LM
Lynne M.
Director of Marketing
Small-Business (50 or fewer emp.)
"Higher donations and engagement"
5/5
What do you like best about Fundraise Up?

It is clear that Fundraiser up has increased donations, donation amount, recurring donations and engagement for our organization. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

We wish Cryptocurrency donations were better integrated and with lower fees. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Customer service + best practices = win, win, win!"
5/5
What do you like best about Fundraise Up?

FundraiseUp is incredible in terms of customer service and the way that they integrate the best practices of donation page optimization into the design of each campaign page! Having worked with other systems before, Fundraise Up is the most user friendly and has the best support staff! Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

I wish the fees were a little but lower, but still way more affordable than Classy or other competitors. Review collected by and hosted on G2.com.

Benjamin J.
BJ
Benjamin J.
Co-Founder and Commentator
Small-Business (50 or fewer emp.)
"Incomparable roadmap and innovation"
5/5
What do you like best about Fundraise Up?

The innovation never stops. it's been unique to start, but it's the continuous improvement that's truly game changing. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

The fee model could be lower for monthly gifts. Review collected by and hosted on G2.com.

Geraldine A.
GA
Geraldine A.
Communications Associate
Small-Business (50 or fewer emp.)
"FundraiseUp has been amazing to use!!!"
5/5
What do you like best about Fundraise Up?

That we can create different elements for what we need for our campaigns. I have learned a lot and it is very user friendly. I appreciate Wil Pope who always is ready to help out with our questions Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

So far, all good. I do not have anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"Great fundraising platform!"
5/5
What do you like best about Fundraise Up?

Donor portal and the convenience FundraiseUp offers to donors to have full automy of their gifts. Excited about the consolidated tax receipt feature. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

The P2P function could be a little bit more flushed out. Wil and team does a great job in relaying feedback to the product team and making updates that will benefit both the fundraiser and donor. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Helpful to donors and organizations with the ease of modern technology"
5/5
What do you like best about Fundraise Up?

Fundraise Up makes every page on your website a donation page, ease of use, implementation and integration. The customer support is fast and effeicit so frequency of use is seamless! Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

I wish it would have the capacity to be the whole donor database Review collected by and hosted on G2.com.

Meghan W.
MW
Meghan W.
Founder and Board Chair
Small-Business (50 or fewer emp.)
"Easy to use, fantastic elements, and the monthly upgrade."
5/5
What do you like best about Fundraise Up?

Most helpful = easy donor use to give. The smart features personalize beautifully. On the implementation side, elements. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

I have donors who occasionally mention the cost / it's higher than most. It's hard for them to see the value of that for a small org like us - to have such a "easy to use" backend on our side Review collected by and hosted on G2.com.

Erich F.
EF
Erich F.
Director of Philanthropy
Mid-Market (51-1000 emp.)
"Donor friendly"
5/5
What do you like best about Fundraise Up?

FundraiseUp is a fantastic tool to help you raise more money! Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Nothing bad here. Definitely better than what we had Review collected by and hosted on G2.com.