Fundraise Up is very easy for staff with minimal IT knowledge to learn and use quickly. Review collected by and hosted on G2.com.

Sometimes, it is hard to navigate to fund specific item (history of payments) through the website. Review collected by and hosted on G2.com.

Its user friendly and the support team is quick to respond Review collected by and hosted on G2.com.

Nothing as yet, the platform and reports are easy to use Review collected by and hosted on G2.com.

Fundraise Up is incredibly responsive and attentive to our needs as nonprofit. They are constantly innovating, whether in donation flow improvments, or providing entirely new functionalities.

They are also so responsive, not only provide immediate support but also suggest new ideas based on the specific query.

We have grown about 400% in the 3 years since we installed Fundraise Up donationl portals.

Every few months the platform has really exciting changes and improvements, that help us expand our fundraising in new ways. This year, through their recurring donor donation flow improvements, we have doubled our recurring donor revenue in the first 6 months. Review collected by and hosted on G2.com.

They are very focused on their primary scope, donation software. I wish someday they would grow and provide a wider range of services. They are, hands down, our preferred software team and would love this level of service and support with the iother products we use. Review collected by and hosted on G2.com.

I love all the features that FundraiseUp offers, and that they are always updating and creating new tools to use. Review collected by and hosted on G2.com.

A lot of the setup is done on your own which can be challenging, but their team is very responsive and always willing and ready to help. Review collected by and hosted on G2.com.

For my use of FRU in general, it has been fairly easy to use and quick to understand if you're new. The ease of resending receipts, donor portals, easy customer support, it's been overall a positive experience. Review collected by and hosted on G2.com.

It would be great to see more payment options. As a global organization, we have many donors asking for different kinds of payments. One issue we've heard over and over again is that some donors addresses don't work on the FRU system, and was told it was because of the third party vendors. Review collected by and hosted on G2.com.

This platform allows us to reach our donors where they are and simplify the checkout process. The features such as the sticky button, checkout reminder and lightbox have helped us convert more potential donors visiting our website. Our customer success manager has been fantastic, and the team is always open to new feature recommendations. Review collected by and hosted on G2.com.

There is nothing that stands out at this time. Review collected by and hosted on G2.com.

The Fundraise Up support team has always impressed me. When I reach out, it feels like I'm speaking to a knowledgeable team who has time for me. Review collected by and hosted on G2.com.

I would love if the analytics were a bit more in depth. Review collected by and hosted on G2.com.

Easy to set up new subaccounts, great customer service and suupport. Like that they are always trying to update and optimize the system. Review collected by and hosted on G2.com.

Sometimes with high volume of donations the time to sync donor data is a little long. Sometimes updates alter the email templates and have seen some formatting errors. Review collected by and hosted on G2.com.

Direct and quick accurate response from support Review collected by and hosted on G2.com.

some small errors can stop a whole process Review collected by and hosted on G2.com.

Getting started is extremely simple as the forms are mainly drag-and-drop. You have plenty of options for how intricate or simple you want you forms to be and updating is a snap. Customer services is amazing and they will do so much of the heavy lifting, especially if you import from another system. Review collected by and hosted on G2.com.

The integration with RE NXT leaves a lot to be desired but that's because Blackbaud doesn't have the same fields available in web view as are available in database view. Review collected by and hosted on G2.com.