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11 Fundmetric Reviews
Fundmetric has significantly enhanced our fundraising efforts by providing unique insights into our donor database. Their machine-learning tools have been instrumental in identifying prospective donors and analyzing donor behavior, enabling us to tailor our engagement strategies effectively. The platform's AI-driven analytics offer data, helping us understand donor journeys and optimize our campaigns. The responsive customer support team has been invaluable in assisting us throughout the implementation process, the product was easy to use, and we used it almost daily to get the information needed. There was no API integration Review collected by and hosted on G2.com.
There was no API integration. so Ease of Integration. Ease of Integration was not available Review collected by and hosted on G2.com.
You can track your fundraising campaign's performance in one place and the reports help you analyse donor behaviour along with overall campaign effectiveness. You can tweak your fundraising campaign based on the reports and maximise donor engagement. Their AI modelling helps predict donor behaviour and you can visualize the donor behavioral journey using their dashboard.
There's also real-time analytics, custom donation pages and the software automatically labels data to make data-driven decisions easier. You can create personalized dashboards to track specific KPIs (Key Performance Indicators) to fine-tune your fundraising campaign.
The platform's machine learning AI also helps in data segmentation so that you can create personalized campaigns to optimize your fundraising efforts.
Integration with CRMs also reduces manual data entry and centralizes your data in one location. Review collected by and hosted on G2.com.
The quality of return on your investment will depend a lot on the quality of data input, therefore, well-nourished, regularly updated data input is required to ensure the machine learning algorithm does its job properly.
You can mainly get fundraising analytics from FundMetric, so the scope of functionality is rather limited. While campaign tracking and donor segmentation are welcome, the software does not offer event management or grant tracking.
Though customization is offered, it may not be suited for some advanced users who would like to track additional parameters. Review collected by and hosted on G2.com.
It has the most supportive team which provides great customer service and tool is very user friendly which helps to prospect the potential donors Review collected by and hosted on G2.com.
The tool training for the team can be improved which is the only thing they can work on. Review collected by and hosted on G2.com.
We recognized the value that an AI-enabled predictive tool added to our established processes for prospect identification, portfolio development, and segmentation. Still, we needed to build cross-functional buy-in and adoption across other areas of the fundraising division to receive the highest impact. The Fundmetric team was willing to work at our pace, offer best practices, address reservations, and provide hands-on assistance throughout the proof-of-concept phases. And yes, there were multiple proofs-of-concept developed because sometimes that is what we needed to move our projects forward. You don't find that kind of dedication from most vendors. Throughout our relationship with Fundmetric, they have been there to listen to our needs and provide any level of support required to be successful. Their focus remains on improving our fundraising capabilities by providing better insights to our donors and friends and guiding our engagement opportunities. Review collected by and hosted on G2.com.
There are so many facets to this software and how it an be used. Our biggest issue was deciding where to start. As with any new technology, there was some initial distrust and fear that had to be overcome before it gained acceptance. This issue certainly isn’t specific to Fundmetric itself, but they took time to recognize and alleviate those concerns at all levels. Review collected by and hosted on G2.com.
It feels like a partnership, not a client and vendor situation. They are genuinely invested in what we are trying to accomplish and it shows. Review collected by and hosted on G2.com.
Nothing at all - working with them is great! Review collected by and hosted on G2.com.
The Fundmetric team has helped our organization move into the 21st century in terms of utilizing predictive and prescriptive analytics driven by machine learning/AI. Their team of data scientists led by Dr. Greg Lee, were instrumental in helping us make better predictions on our annual donors including helping us raise over a significant amount of our $1.3M campaign for our BeaversCare initiative. We've taken advantage of many of the team's offerings including their gift forms, email system, predictive recommendations (individuals and donation amounts), and even variable data videos.
We would never be as far along if we had gone it on our own. The Fundmetric team is an extension of my staff! Review collected by and hosted on G2.com.
AI/Machine Learning is difficult for an organization to wrap its head around. Its not just a product, its not just a process, but its the combination of the people, processes and tools which make this a great company to work with. For example, you need data to feed the machines. Fundmetric has really helped us better understand our data... the good, the bad, and the ugly aspects of it and the need for both positive and negative inputs. As an organization, we're really good about recording our successes, but we also need to track and monitor our failures to avoid biases in the design of the models. Review collected by and hosted on G2.com.
Fundmetric has been very helpful with training and support and the program does all that I need when looking at donors. The team is very responsive when I have questions and concerns. The reports are easily pulled together and exported. Review collected by and hosted on G2.com.
It would be great if a Canadian credit card company was an option. Review collected by and hosted on G2.com.
The ability to create custom groups, like Top 250 prospects or potential STEM donors for a specific region. Review collected by and hosted on G2.com.
The "create your own query" option is a little more technical than the average field staff wants to learn. That said, the fundmetrics staff stepped in and created the queries for them. Review collected by and hosted on G2.com.
Responsive customer service, easy to use interface, and powerful data science insights and predictions. Review collected by and hosted on G2.com.
Getting the team to adopt is always a challenge, especially when using state of the art tools like this. Review collected by and hosted on G2.com.
