Top Rated Fullview Alternatives
Being able to see our uses sessions one by one with proper user identification, to track specifically what happens during their session. This is both invaluable to our support, as well as CSM to look into user journeys and how we can optimize flows and features Review collected by and hosted on G2.com.
We started almost a year ago, back then there were a few performance issues, but this has since then been optimized a lot. We don't feel any lag on our platform anymore Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for Fullview
I have never experienced a product that feels this much like a cheat code.
Starting with the replays.
It cuts down the time it takes for supporters to locate the problem significantly, essentially removing the need for back-and-forths like "Did you mean this?", "No, over here", "Oh, this here?", "Nono, inside this menu" etc.
You know precisely what the user is experiencing instantly.
It is also worth noting that the option to see what is happening in the console has reduced the time it takes developers to fix bugs by a lot.
Regarding sessions, it just takes support to the next level. It feels more professional while still getting the same benefits of solving tickets faster.
Lastly, we are using the Intercom integration, which works flawlessly. Review collected by and hosted on G2.com.
I honestly don't have a lot to say.
The pricing seems fair for the product. It performs as advertised and is simple to use. Review collected by and hosted on G2.com.
Love what Fullview is doing, and the people behind it is really passionate and helpful as well. We had some troubles at first but as more features are introduced it is now perfect for our use case. Review collected by and hosted on G2.com.
Customization is a bit on the costly side (but you get what you paid for!) Review collected by and hosted on G2.com.
Fullview is the best company that provides the fastest customer support services and also guides you to take effective decisions. All products offered by Fullview are really awesome and useful for all small-size companies, startups, and enterprises. Review collected by and hosted on G2.com.
This company is fabulous and I really love their products. Basically, i don't dislike anything about Fullview. Review collected by and hosted on G2.com.
FullView helped us navigate through replays of the customers using our product and this only helped us discover and rectify hundreds of bugs and glitches in the product. We even found few issues which otherwise had passed our internal test suites and QA. A must tool for SaaS and digital product companies. Review collected by and hosted on G2.com.
We are in no way disappointed by the platform. It is somewhat on the higher side of pricing but is okay with the features and functionalities they provide. Review collected by and hosted on G2.com.
It helped with what my customer wanted. The co-browsing and real time chat was good. Review collected by and hosted on G2.com.
I didn't really find anything wrong. Support agents took some time to get to once in awhile. Review collected by and hosted on G2.com.
It's the best friend of my web application. It can keep a close eye on it and tell me where I can improve for the betterment of the app. These ideas are difficult to find otherwise. Review collected by and hosted on G2.com.
The free plan can get more calls to customers. Review collected by and hosted on G2.com.
It's really helpful for me. Fullview community is really amazing.I really thank you. Review collected by and hosted on G2.com.
It is slow, but it working well. Nothing else I dislike. It realized solution. Review collected by and hosted on G2.com.
