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Fresha Reviews & Product Details

Fresha Overview

What is Fresha?

Fresha is the only subscription-free appointment booking software for beauty and wellness. Everyone gets unlimited bookings, locations, team members and notifications. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app. Fresha has zero monthly fees with optional paid features, including card payment processing. Over 300,000 beauty and wellness professionals across the globe trust Fresha to power their businesses. It is the world’s most popular booking software for salons, barbershops and spas.

Fresha Details
Discussions
Fresha Community
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian
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Product Description

Fresha is the leading marketplace that allows consumers to discover, book and pay for beauty and wellness appointments with local businesses, while salons, spas and barbershops can leverage Fresha to manage their operations with its intuitive, industry’s only subscription-free business software and payments solution. Fresha is used by 50,000+ businesses and 150,000+ professionals worldwide, who book over 20mil appointments per month.


Seller Details
Seller
Fresha
Year Founded
2015
HQ Location
London, England
Twitter
@heyfresha
1,189 Twitter followers
LinkedIn® Page
www.linkedin.com
303 employees on LinkedIn®

SR
Overview Provided by:

Recent Fresha Reviews

JB
Jackie B.Small-Business (50 or fewer emp.)
5.0 out of 5
"User Friendly Excellence for Client Booking"
I love how straightforward it is to use for booking appointments and keeping my time organized for myself and clients. It was also very quick to si...
BR
Billy R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exceptional!"
So easy to use. We have online booking as well as a few of their other services. They now offer Gift Cards, so that should be really useful for ou...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Hidden gem!"
Easy to use and set up. This app has so many awesome features! Online booking, credit card processing, email and text marketing, just to name a few...
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4 Fresha Reviews

4.4 out of 5
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4 Fresha Reviews
4.4 out of 5
4 Fresha Reviews
4.4 out of 5

Fresha Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JB
Customer Service Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Fresha?

I love how straightforward it is to use for booking appointments and keeping my time organized for myself and clients. It was also very quick to sign up and worked seamlessly when I first opened my business. I use fresha everyday to keep tabs on upcoming appointments and to block off work days for personal time. Review collected by and hosted on G2.com.

What do you dislike about Fresha?

When I first started my business some of the initial expenses surprised me when I had an influx of new clients that found me through Fresha's portal. Then I was charged a percentage of their booking even if the booking fell through. Review collected by and hosted on G2.com.

What problems is Fresha solving and how is that benefiting you?

Fresha makes it easy for clients to book their own appointment within my set working hours. It also does the job of notifying each client before their upcoming appointment. It also allows me to book time off seamlessly by adjusting my working hours so no one can book during those designated times. It also prevents last minute, surprise appointments since you are able to adjust how far in advance someone must book. Review collected by and hosted on G2.com.

BR
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Fresha?

So easy to use. We have online booking as well as a few of their other services. They now offer Gift Cards, so that should be really useful for our business. Review collected by and hosted on G2.com.

What do you dislike about Fresha?

Nothing at all. Everything works great in our account. Review collected by and hosted on G2.com.

What problems is Fresha solving and how is that benefiting you?

Online booking form. It really has boosted our business with real time online booking. So convenient and you can have a link put on your google business page. Review collected by and hosted on G2.com.

MW
Owner/Operator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fresha?

Gift vouchers were easy and clients were able to access them easily Review collected by and hosted on G2.com.

What do you dislike about Fresha?

Client notes. Was designed for hairdressers rather than massage therapists. Couldn't use session packs either Review collected by and hosted on G2.com.

What problems is Fresha solving and how is that benefiting you?

I have moved away from Fresha now Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Fresha?

Easy to use and set up. This app has so many awesome features! Online booking, credit card processing, email and text marketing, just to name a few. This is truly a hidden gem. Review collected by and hosted on G2.com.

What do you dislike about Fresha?

There is nothing on this app to dislike. You can access on a desktop as well. Everything works really well and no complaints or problems that we see at all. You do need to have time to add all of your services. Review collected by and hosted on G2.com.

What problems is Fresha solving and how is that benefiting you?

Online booking in real time, email marketing! So many benefits using this app. You can create gift cards as well. Much more productive using the app and business has increased. Review collected by and hosted on G2.com.

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