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Frankli Reviews & Product Details

MA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

As a small but growing and ambitious company, we've found Frankli to be a real boon for Performance Management within the business, from company-level goals to individual Manager-Report relationships. It's slick and easy to use, and saves us time which for me is a key consideration given our small team and how busy we all are. The notifications are insightful but never overload you, and the tool is super easy to pick up. Matches all the competitors in terms of functionality, but in a best-in-class UI. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Nothing springs to mind. A joy to use (as all good tech ought to be!) Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Performance management within a small but nimble business

Visibility over OKRs within a fully remote company

More productive, more aligned. Save time! Review collected by and hosted on G2.com.

Frankli Overview

What is Frankli?

Performance Management Made Easy - Frankli helps busy people managers set goals
and provide continuous feedback to their teams — while giving total visibility to HR. Our goal is to transform Performance Management, simplifying the process for people managers and enhancing engagement. Our mission is to make Performance Management easy, efficient, and enjoyable, fostering continuous improvement in organisations. The Challenge: Despite HR's role, 70% admit employees lack sufficient feedback. Managers, in the rush, set goals in isolation (52% believe right behaviours go unrewarded). HR struggles with performance metrics visibility (45% seek more insight). How Frankli Addresses Challenges: 1-on-1 Support: Equips managers with templates, talking points, and note-taking for frequent, constructive feedback. Transparent Goal-Setting: Suggests realistic goals, ensuring alignment with organizational priorities. In-Depth Reporting: Offers insights into meetings for a deeper understanding of employee productivity. User-Friendly Platform: Rated #1 for Quality of Support on G2, loved by managers. Benefits: Automated Meeting Reminders: Promote meaningful 1:1s for increased accountability. Continuous Feedback: Cultivate a real-time, constructive engagement culture. Coaching & Mentoring: Encourage skill-building, key projects, and connections. Shared OKR Goals: Ensure team alignment, faster benchmark achievement. Review Cycles: Modernize reviews with user-friendly continuous feedback. People Analytics: Utilize real-time, multi-sourced data for performance and engagement insights. Testimonial: "Frankli exceeded expectations, transforming our culture. Usability is excellent, and our people are delighted." - Keith Moran, CEO at SL Controls. Elevate your performance management. Go beyond annual reviews. Get Frankli.

Frankli Details
Languages Supported
German, English, Spanish
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Seller Details
Seller
Frankli
HQ Location
Ireland, IE
Twitter
@franklihq
523 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Ronan M.
RM
Overview Provided by:

Recent Frankli Reviews

MA
Matt A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ticks every box for a Performance Management tool! All the features, great UI."
As a small but growing and ambitious company, we've found Frankli to be a real boon for Performance Management within the business, from company-le...
CW
Caroline W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great system for monitoring and developing people on a 121 and group basis"
Ability to streamline our reviews and provide a consistent employee experience to all. Enables us to ensure fair processes and clear visibility for...
SR
Simon R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Frankli helps me keep my company pointed in the right direction"
Frankli is great for mapping out our company goals, then each department leader can plan their objectives for their area. It's a central place to t...
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Frankli Media

Frankli Demo - Frankli Personal Dashboard
Check on the progress of your goals, get information on upcoming events and deadlines, and connect with colleagues via your personal dashboard.
Frankli Demo - Goals
Measure your progress in real time and see how, firsthand, your work contributes to the overall successes of the team and the company.
Frankli Demo - 1:1 Meetings
Share notes and reference your preset talking points and key information on the other participant's performance in the Frankli's 1:1 Meetings space.
Frankli Demo - Team Feedback
Get instant access to all the praise and constructive feedback shared by and about your team members.
Frankli Demo - Survey Analytics
Use surveys to gain a thorough understanding of employee experience at your company.
Frankli Demo - Integrations
Seamlessly integrate Frankli with the other systems in your tech stack.
Answer a few questions to help the Frankli community
Have you used Frankli before?
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22 out of 23 Total Reviews for Frankli

4.8 out of 5
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22 out of 23 Total Reviews for Frankli
4.8 out of 5
22 out of 23 Total Reviews for Frankli
4.8 out of 5

Overall Review Sentiment for FrankliQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

Frankli is great for mapping out our company goals, then each department leader can plan their objectives for their area. It's a central place to track everything, and a great dashboard to track progress through a month/quarter and have the important conversations to drive to meet and beat the targets.

I've got my whole team loaded in so everyone can use it. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Its a bit manual at the moment to update. This makes it flexible because it doesn't require a fancy/complex data connection to our source systems as a pre-requisite so we can report on any goals we like. However, because it isn't automated it means that before we can review our progress we need to first update all the numbers which is quite manual and tedious. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Frankli helps us plan the important objectives for our business. It helps us align the objectives of all leaders for a single set of company objectives and also helps teams and individuals have their own set of OKRs that map to their Team / Company goals.

We user to do this with a bunch of presentations and discussions but it was hard to have clearly defined goals, and without the clarity it's impossible to hold leaders to account. Review collected by and hosted on G2.com.

Ronan L.
RL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

Frankli is an intuitive and user-friendly interface. The tool is very well-designed from the outset, and seamless navigation makes it easy for both employees and managers to access and utilise its various functionalities. This simplicity ensures a smooth and efficient user experience, reducing the learning curve and enabling quick adoption across the organisation.

Frankli boasts a wide range of tools and features dedicated to enhancing employee engagement. The software provides a holistic approach to measuring and improving employee satisfaction and motivation, from easily creatable pulse surveys to review cycles accompanied by detailed analytics and reporting features.

Frankli has been very well received at Openmind, and we get great feedback from our team regarding managing their 121s and goal setting with direct reports.

Lastly, the Frankli team is super supportive, always replying instantly, open to feedback and suggestions, and ultimately acting as a critical partner in enabling the success of our people and processes. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Frankli is a great tool with so much potential still ahead of it. I look forward to seeing the tool grow even more with new features and integrations.

Keep up the great work guys! :) Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

It is helping us help our managers and their teams unlock their success by utilising a comprehensive, yet easy-to-use set of tools and features to manage, track and grow skills and succeed in achieving goals. Review collected by and hosted on G2.com.

Nancy M.
NM
HR and Talent Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

I like how adaptable the platform seems to be. When suggestions were made they would be listened to, taken on board and when possible changes were made. It's a great platform and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

The only thing I wasn't huge fan of was the goals section- I think it is so important to have goals clearly written on the platform but I think trying to simplify the process would make this section of the platform even better! I know some employees were confused about what the different goals were which meant they just avoided logging them. Because I worked in HR I obviously did my reading on the goals section using your step by step guides which was helpful BUT it would be ideal if that wasn't needed. I like the idea of being able to see how different levels of goals feed into wider company goals but maybe just simplifying this section of the platform would make it more user friendly! Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

It was great at making sure 1:1 notes were being logged and documented in one place.

It was a good place to get people to think about their goals.

It was useful to be able to send company wide surveys and download the results in a report. Review collected by and hosted on G2.com.

Larry D.
LD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

Starting using Frankli in 2022 for Goals, for Reviews and for 1:1s. The UI is very intuitive, the integration with google calendar is great, and love that it is a shared space for me and the team. Frankli encourages each of us to choose whether to react to things immediately, or think ahead and pop into forthcoming 1:1 for a better quality conversation. Also having 1:1 and Goals so close gets us both thinking whether the 1:1 topic is more than just a short term Task, or is worthy of being included as a Goal. Lastly, no hiding from all the reminder notifications!

Great after sale Service from Danny himself and also his access to Developers. Every success to keep this going as Frankli inevitably grows. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Some glitches with Frankli's control of some google calendars, believe all currently sorted... Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

See Q1. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Frankli?

Frankli is intuitive and easy to use. The UX is clean and welcoming. I use it to manage my 1:1’s with my team and to set and track objectives. The two play nicely together, and it’s integrated with my calendar, making the whole process seamless. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

So far, my experience with Frankli is positive. We get great support from their customer success team. I am using limited features in 1:1s and goals but hoping to extend that usage with other feedback features in the near future. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Before Frankli, goal-setting was hard to manage. My team wouldn’t necessarily stay on top of things. They also struggled with clarity on what exactly we were striving to achieve. While we committed to regular meetings and check-ins, they didn’t always happen.

Now with Frankli, objectives are clear and aligned. I have regular 1-1 meetings with all my team members; in those meetings, we have access to all the information we need to have a valuable conversation. I particularly like the action points and notifications around follow-ups. It keeps everyone on track and accountable. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Frankli?

rankli looks great and is easy to use! I only really use it for the 1:1s, they're brilliant for me and my team. They're very action orientated which means it's easier to keep on track and focus on the important things. The different talking point templates also mean we can vary our conversations and keep things fresh! Review collected by and hosted on G2.com.

What do you dislike about Frankli?

There's nothing major that I dislike, we still need to use more of Frankli to get the most from it. We haven't started using the goals section within our team just yet but hopefully, we can easily adopt that too. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Frankli makes sure that our team are regularly checking in with each other and having important conversations that help us professionally and personally. We're a remote team so having this tool makes sure we take the time to connect properly! Review collected by and hosted on G2.com.

CW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

Ability to streamline our reviews and provide a consistent employee experience to all. Enables us to ensure fair processes and clear visibility for all staff on their PDP and promotion paths. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Nothing except getting users to engage initially. The system took a while to set up as we wanted to pull data from our CRMbut Frankli were really accommodating in supporting us at this time. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Giving us one place where we can store and track all employee information. We have reduced the spreadsheets and emails as only the CRM and Frankli are considered our sources of truth. Review collected by and hosted on G2.com.

Michael G.
MG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Frankli?

I love the dashboard and the and the ability to set goals as a team and track progress together Review collected by and hosted on G2.com.

What do you dislike about Frankli?

I liked the videos, I would love to see more, maybe a few case studies? Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Frankli is helping us as a team track strategic goals for our SaaS business, we use it weekly to plan ahead together Review collected by and hosted on G2.com.

AN
Recruitment Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Frankli?

It is highly user-friendly. I use it frequently to connect with my team members every month. As my team is expanding, it will allow me to be organised when I designate certain team members; I can then book a monthly meeting.

It also automatically updates my work calendar. I can change the 121 questions and tailor them specifically to the employee.

They can also request a 121/ chat with me on anything; it will be recorded for the next time. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

When I was rescheduling a 121, it would' t allow me to add a new meeting for the same month; I had to schedule for the following month.

I could have been doing something wrong, it didn't appear for the employee. It might have been a glitch. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

Consistent communication and structure are needed for a successful team & it has implemented that for all my team. Employees look forward to having a regular catch-up where a record is made, actions are set, they can review and update regularly. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for your kind words, Aoife! We're so happy you find Frankli to be user-friendly and that it's been helpful in connecting with your team. 121s are a great way to stay on top of projects and keep everyone updated, and we're glad you can tailor them specifically to employees.

We're sorry to hear about the inconvenience you experienced when rescheduling a 121. This was not our intention and we'll pass along your feedback to our development team. Thank you again for choosing Frankli and for letting us know what we can do better.

NO
Chief People Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Frankli?

Frankli has people at the heart of its design. It has a great user experience and does much more than just performance management. The collaborative and transparent approach to OKR and goal setting really suits our team, it allows us to share notes, collaborate on goals and get visibility into how what we do is adding value to the company. The platform also encourages connections, you can connect with people with similar interests, those looking for coaching, mentoring etc can share interests and connect. Feedback and praise can also be given through the platform. The interface is friendly, easy to use and engaging which also encourages use of it. We have also been able to run NPS surveys through Frankli and the process was seamless. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

There are no downsides to using Frankli it has ticked more boxes than we were looking for. When there is smething we would like to see changed or improved the team at Frankli are always open to suggestions and working with us to enhance user experience if it is relevant to the product and will benefit others too. Review collected by and hosted on G2.com.

What problems is Frankli solving and how is that benefiting you?

We had a paper based performance management process before we used Frankli and we have been able to keep the best bits of that but enhance the overall process significantly. We were able to integrate it easily with our HRIS so we don't have multiple setups to complete. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for choosing to use Frankli, Nicole.

I'm glad to hear that you appreciate our design focus on people and our user experience. Our goal is to provide a platform that makes it easy for teams to collaborate and share feedback in a transparent way. We're happy to hear that you find our approach to OKR and goal setting helpful, as well as our interface engaging and easy to use.

We hope you continue finding value in Frankli and thank you for your kind words.