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183 JAMS Reviews

4.6 out of 5
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183 JAMS Reviews
4.6 out of 5
183 JAMS Reviews
4.6 out of 5

JAMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JAMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
EF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

Does it's basic job well, fairly easy to use. Pricing is high for what it is, but not nearly as bad as some of the competitors. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Fortra seems to be just milking the JAMS licensing fees. The technology is very old and there are numerous features (some fairly trivial) and non-critical bugs that should be implemented or fixed that Fortra does not seem inclined to fix. They are happy to take ticket for the bug or feature, but will not commit to fixing any of them. Review collected by and hosted on G2.com.

Response from Katie Thompson of JAMS

In hopes of truly fixing some of the issues you've expressed, would you mind providing a bit more detail to support@jamsscheduler.com? We'll be sure to get to the bottom of all of your issues. Thank you for the honest feedback!

AG
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

To have only one tools that can automate my entire process for variety of jobs , the process is visible to all. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The lack of some tools that we need to install manually on the server manually, and hopefully they can be added on next version such as PGP , SQL Management tools, more template for cloud and so on Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for glowing review, Ahmad! It's awesome that JAMS is your one stop shop for all things automation and a core application to your business. Best of luck as you continue using JAMS and be sure to reach out should you need anything!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

JAMS enables us to easily automate all aspects of our business. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

We haven't found anything to dislike about the scheduler aside from upgrading to the new version being more involved than we'd like it to. Review collected by and hosted on G2.com.

Response from Louis Diaz of JAMS

Thanks for your feedback! Please share which aspects of the upgrade process you find most involved to this address productmanager@fortra.com.

JO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The notifications that occur when a job fails and the knowledge that it is continually testing is re assuring. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The syntax changes in migrating to the latest version. I see the benefits of the changes but it is a little painful to have to change so many of our jobs to meat the new syntax. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about JAMS?

The support is excellent, and replies are prompt. Issues are nearly always sorted in the same day. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

It could be more straightforward to deploy agent upgrades Review collected by and hosted on G2.com.

Response from Kevin Casey of JAMS

Hi! Thank you very much for the awesome rating you have given JAMS. We take pride in Support and look forward to continue you giving you and your Company world class Service. We are continually looking to develop JAMS to make it more user friendly. Thank you for the feedback on the Agent Upgrades. If you have any other suggestions, please do not hesitate to reach back out to our Support Department.

George H.
GH
Information Systems Analyst
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

I have been using JAMS for about 8 years. Mostly my jobs consist of PowerShell jobs, and they allow for parameters to be used so I can make common functions and create jobs quickly. It allows me to do a lot of specialized jobs for my customers. Their support is excellent, and they get back to you in a reasonable amount of time. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I am using JAMS 6.x and have not had any problems. Review collected by and hosted on G2.com.

Response from Katie Thompson of JAMS

Thanks for taking the time to leave us a review! We’re happy to see JAMS is helping you to efficiently create specialized jobs for your customers. If you ever find you need any assistance, please do not hesitate to reach out to Support as they are always at your disposal. Thank you again!

JB
Senior Data Architect and Database Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The menu is flexible and intuitive. I like being able to customize it for myself. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Some features are not visible depending on menu selected. i.e. would be nice to view history straight from definition, and likewise view the definition from history. In some cases, we have multiple set ups with the same name but located in different definition folders.

Also would like to see the definition location in the job log file as well as and job completion notifications (I did stumble once on something that may allow this to be configured but can not locate it now in the help).

I believe the SQL Agent Method is fairly new and it seems to have some issues with jobs running in a continual repeat cycle. We are working through testing solutions for that, but I don't think the support team is well versed in all the advanced details to resolve issues and possible bugs. Review collected by and hosted on G2.com.

AK
Developer - Intermediate
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about JAMS?

Since implementing JAMS 3 years ago, it has been the most problem-free solution of all that my team supports.

The layout of definitions and the ability to add comments at multiple levels of step build within properties are very helpful.

Controlling the failure severity notifications is a plus.

Log file review is convenient in diagnosing connection issues and general debugging. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

There is very little to dislike about JAMS. The only drawback is the apparent limitation on security to control the definition views. We have several different support teams using JAMS in our organization and sometimes it would be helpful to not see the entire organization's listing. Review collected by and hosted on G2.com.

Response from Katie Thompson of JAMS

Thanks for the awesome review! We appreciate your feedback. It’s great to see you're enjoying the layout of definitions and the ability to add comments at multiple levels. Also, thanks for your feedback on the definition views. I have shared this information with our product team. If there's ever anything that you need from us, don't be shy and feel free to reach out directly to your account representative or JAMS support. Thanks!

JL
AVP Infrastructure & Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about JAMS?

Overall, we are delighted with the flexibility of JAMS Enterprise Job Scheduler and the ability to leverage technology to further integrate into nightly batch processing and automate upgrades/fixes for core business applications to release through our project lifecycle (DEV, QA, UAT, PROD). I can't say enough about their support. Most companies have forgotten what customer service is and the importance of having great help. I can say that is not the case for this solution. They have an excellent support bench able to assist you. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

With all technology, I am sure you can find something that needs to be changed. Through our partnership, we share what needs to be changed, and the company works to add this to their roadmap. Review collected by and hosted on G2.com.

Response from Katie Thompson of JAMS

Thanks for the 5-star review of JAMS. It’s great to see you are enjoying the flexibility of JAMS while leveraging its technology to further integrate into your nightly batch processing. We can't thank you enough for your kind words about our support team, I will be sure to pass along the message. As always, if there's ever anything that you need from us, don't be shy and feel free to reach out directly to your account representative or JAMS support. Thanks again!

Verified User in Manufacturing
EM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

ability to integrate multiple systems together Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The cost to run dev systems has been too much. Review collected by and hosted on G2.com.