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JAMS Reviews & Product Details

JAMS Overview

What is JAMS?

JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console. JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution. JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business. JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey. 

JAMS Details
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JAMS Community
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Product Description

JAMS is an enterprise job scheduling and workload automation solution, designed to automate IT tasks that businesses need to run on a regular basis and with a high degree of certainty.

How do you position yourself against your competitors?

JAMS is as much a business solution as it is a technology solution. Behind every feature is a commitment to helping IT Ops not only automate repetitive tasks, but to do so reliably, securely, and efficiently. JAMS enterprises are always prepared to quickly automate that next critical job and ensure that it delivers business value throughout its entire lifecycle.

JAMS is easy to install and configure and provides an extensive library of built-in execution methods, job templates, scheduling tools, and reports to give IT teams everything they need to manage their most critical jobs. Once jobs are running reliably in JAMS, teams can begin transforming the business – increasing resiliency with High Availability, improving security with roles, and minimizing downtime with notifications and alerts.


Seller Details
Seller
Fortra
Company Website
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,407 Twitter followers
LinkedIn® Page
www.linkedin.com
1,774 employees on LinkedIn®
Description

Problem solver. Proactive protector. Relentless ally.These three pillars represent who Fortra is as a positive changemaker for cybersecurity. Our approach is different, and we're proud of that. We transformed the industry by bringing the leading solutions into one best-in-class portfolio, creating a stronger line of defense from a single provider. But we know cybersecurity is always changing, and we should never get too comfortable. It's why our team of expert problem solvers is dedicated to building leading solutions and adapting to stay ahead of the ever-evolving threat landscape. We also understand that we're more powerful together, so we prioritize collaboration with customers throughout every step of their unique cybersecurity journeys. We take the time to listen to each organization's concerns, and provide integrated, scalable solutions to help put any worries to rest. Because ultimately, we know that the road to creating a stronger, simpler future for cybersecurity begins with the daily commitment of finding better ways to provide peace of mind to our customers.We are your cybersecurity ally.We are Fortra.


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Recent JAMS Reviews

Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great tool for job scheduling and monitoring"
Easy to setup jobs and database connection. Licensing cost is affordable.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"JAMS has helped us to automate a number of tasks."
JAMS is straight forward and easy to set up.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"new bee to JAMS"
Monitoring job progress in Monitor window is very nice, able to know progress at what time which step of job is running and see logs of each step a...
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JAMS Media

JAMS Demo - Centralized Job Repository
Store job definitions, schedules, parameters, and more in one central database.
JAMS Demo - Job Monitor
View the status of jobs and workloads from one central monitoring console. Drill down on individual jobs to diagnose failures, dependencies, and expected completion times.
JAMS Demo - JAMS Dashboard
Create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.
JAMS Demo - Visual Job Editor
Use drag and drop tasks to build multistep workflows that include dependencies, user input, parallel processes, and triggers.
JAMS overview
Play JAMS Video
JAMS overview
How to Install JAMS
Play JAMS Video
How to Install JAMS
JAMS Architecture
Play JAMS Video
JAMS Architecture
JAMS Job Creation
Play JAMS Video
JAMS Job Creation

Official Interactive Demo

JAMS demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

183 JAMS Reviews

4.6 out of 5
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183 JAMS Reviews
4.6 out of 5
183 JAMS Reviews
4.6 out of 5

JAMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JAMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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OC
Automation reporting analyst
Civic & Social Organization
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

What I like with JAMS is that it has made easy the work of scheduling the jobs. It will also effectively carry out tasks and complete them in a fairly short amount of time and with minimal cost. For instance, its dependency management type of feature enables jobs to run in the right way without any direct human input being needed. Also, centralized management console is convenient as it allows the management to track and manage all the jobs in one location. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

JAMS is generally good, but I have seen that the user interface could benefit from some improvement. Not very intuitive and a bit time consuming to learn. Also, the feature of reporting might be more strong sometimes it doesn’t have detailed information. An example is that I want to have more granular data about job success rates and the reasons job fails. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS has improved our job scheduling accuracy and efficiency. Prior to JAMS we have seen delays and had errors with job dependencies. But with JAMS dependency management, we have seen a huge reduction of such issues. Additionally, by having a centralized management console, it’s easier to check and supervise jobs and eliminate all those several hours of manual work. It is like having a job scheduler in our team who just does what it should do and leave other tasks to us. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Oscar -

Thank you so much for taking the time to leave a review and for being a loyal JAMS customer! I'm happy our scheduling dependency features and the monitor have been of value for you and your team. I hear you on the UI and reporting - duly noted!

If you would every like to chat more please feel free to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

MS
Senior Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JAMS?

The ability to execute across multiple platforms. The engineers have quickly adopted to the new platform. It allows for customization of various functionality as well as having many features right out of the box. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The GUI rendering of complex work flows is not as helpful as it could be. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

We have many bach jobs and dependant work flows that run hourly and daily. JAMS allows for an orchestrated and monitored series of executions. It interfaces well with our ERP. A large benefit is once the work flows have been successfully implemented, alterting and monitoring can be accomplish with less technical resources. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Mike -

Thank you for being a loyal JAMS customer and for taking the time to leave us a review! Understood on the GUI rendering, I will take that back to the R&D team.

If you would every like to chat more please don't hesitate to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

RD
VP Software Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JAMS?

JAMS is very stable and flexible. It helps develoeprs and powered users who is responsible in processing the critical tax data on day to day. Decent user interface helps configuring and monitoring with minimal training required. Customer support is very effective with prompt responses. Software supports the API which helps to acheive ease of integration. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

It would be more powerful if the user interface is browser based. Currently it is desktop based which limits the mobility. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS helps us to automate the file processing both inbound and outbound, workflow autoamtion, scehduling, and monitoring the operations. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Ranadheer -

Thank you for taking the time to leave us a review and for being a loyal JAMS customer! Happy to hear that JAMS has been helpful for you and your team. We are in the process of working on releasing a new web client - more coming on that soon!

If you would ever like to chat more please feel free to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

MG
Senior systems engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

What makes JAMS Enterprise Job Scheduler interesting is its flexibility in automating processes of different complexity. Thanks to this we can design workflows that best suit our doings and it gracefully integrates with the other systems, like our ERP software, everything remains in place. Ease of use combined with this powerful automation has made our scheduling and task management a lot more efficient, freeing us up more time to do bigger things, not to mention allowing us to play with more fun features. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

One disadvantage of JAMS Enterprise Job Scheduler is low flexibility and created complicated work processes if complicated work processes are created. Albeit simple, at first I struggled to understand how to setup a more elaborate schedule of different jobs. The reporting features are not very deep and I want they provide us deeper analysis from our job performance. Some restrictions are also set in customization for the particular business processes we need, and sometimes it can be quite un comfortable. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

Using the JAMS Enterprise Job Scheduler has solved the problem of manually scheduling a myriad of tasks on various systems to run together at the right time. Through automating drilling schedules we’ve cut down on human error, and saved time spent scheduling drilling. Our operations are far more reliable because the software makes sure that processes run at the right time and in the right order. Most importantly it tends to reduce bottlenecks and speed up workflows in our daily routine. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Marie -

Thank you so very much for being a loyal JAMS customer and for taking the time to leave us a review. I am glad that you have found value with JAMS handling your scheduling needs. I agree that our reporting could be improved and this is something R&D is aware of.

If you ever want to discuss anything please don't hesitate to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

JO
Business Intelligence Developer Sr
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about JAMS?

JAMS is my go to application when every day when I log in each morning to get a pulse on production jobs at a glance. The ability to for JAMS to communicate with outside processes/systems, which allows us to set up notifications when jobs fail. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Filtering/Reporting capabilities are lacking. I would like the ability to filter/search for any jobs with a Parameter = x as one example. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS allows my team to have more control over running our reports. The ability to run programs in a sequence, rerunning jobs after a failure and the ability to send notifications to external systems (slack) are just a few of the benefits we have seen since using JAMS. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Jeff -

Thank you so much for being a loyal JAMS customer and taking the time to leave us a review! I am very glad you have found value with implementing JAMS. I have heard similar feedback both on calls with customers and in other G2 reviews about our search capabilities and reporting functionality. Both have been noted and escalated!

If you ever would like to chat more please don't hesitate to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

RM
Data Analytics Lead
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

There can be nothing more satisfying than realizing that JAMS Enterprise Job Scheduler sort more complicated job schedules without requiring undue attention. This going some way towards reducing the amount of handling done manually and the subsequent amount of mistakes. The integration process is seamless when it’s used in conjunction with other enterprise solutions such as the ERP platforms which improves data input. The notification features are useful, ensuring that we will be seen job completion or any problem in the project, which is important for our team. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

One disadvantage of implementing this JAMS Enterprise Job Scheduler is that familiarity to it might take time to learn for some team members who are usually acquainted with job scheduling software only. This leads to a long training process and leads to diversion of time from other activities. Moreover, the interface might be more friendly to the users and in some cases, it hampers our work when it is necessary to update, fix or change something. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS Enterprise Job Scheduler has helped us manage our workflow by taking some of the tedious scheduling work out of our hands. It has made things run smoother and jobs get done on time. Centralized job monitoring and logs provide us with detailed information when things go wrong so that we can quickly diagnose and fix those things, reducing disruptions and increasing productivity. That is better for our IT team because we have a more reliable, predictable job scheduling system. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Roberto - thank you so much for leaving us a review and for being a loyal JAMS customer. I'm happy you have gotten good use out of JAMS for scheduling and monitoring. I'd really like to hear more from you about how we can make the learning curve faster and improve our interface. I am the general manager for JAMS and my email is peter.hegland@fortra.com. Please reach out to me and let's chat!

Best,

Peter Hegland

LP
Senior DevOps Engineer
Electrical/Electronic Manufacturing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

I like that JAMS Enterprise Job Scheduler supports tools such as SQL Server and PowerShell. This compatibility is essential to give effective control to the automation without the need for direct supervision. This is especially advantageous on the usability front as the homepage provides a straightforward way of scheduling jobs. Another important feature is that it is versatile – in small or large loads, JAMS does everything without any complaints and has become an important element of our work. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

A disadvantage of JAMS Enterprise Job Scheduler is the unpredictability of customer support, which may take more time than estimated to address emerging problems. This has on occasion affected some of our projects as we were trying to determine and fine tune the use of the software. Finally, as with many other areas in the software, there is a large number of options available and it may be a little confusing at times to pinpoint exactly what you need. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS Enterprise Job Scheduler also relieves problems associated with manual scheduling of jobs and the inconveniences typical for repetitive tasks. This way it means that these processes run on a continuous basis and that has been very helpful for us. Due to the simplicity of use and a large number of options, it became possible to allocate more time for the development of key competencies without wasting time on routine work. Consequently, we noted improvements in efficiency and, therefore, cannot imagine our work without JAMS. Review collected by and hosted on G2.com.

MK
Finance systems analyst
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

One of the things I like much about JAMS Enterprise Job Scheduler is how well it can deal with huge volumes of tasks. It is here that automated functions of the software help us to manage challenging contrary to simple, repetitive schedules and thus, avoid making mistakes and extending time consuming manual operations. We have also thrown our focus to the reliability of the jobs as scheduled tasks run as planned and this has assisted us in minimizing on set back when it comes to our business operations. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The one negative of JAMS Enterprise Job Scheduler is that the reporting is limited. In fact, sometimes we need more details on job performance history and scheduling history to troubleshoot or audit. In such a case, the lack of deeper reporting options has made our team spend more time observing and analysing the data to track and analyze manually, which could slow us to solve the issue. With more comprehensive data options we would save time and increase our overall efficiency. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

We have utilized JAMS Enterprise Job Scheduler to reduce our operations by automating day to day tasks and allowing us to focus our time on more pressing work. This schedules our workflow better to reduce the chance of human error. Having all our tasks in view from one place makes it easy to monitor progress and to ensure we remain on time; this has had a tremendous forward effect on productivity and project planning. It has added a level of efficiency that has spiked the entire team morale. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

Monitoring job progress in Monitor window is very nice, able to know progress at what time which step of job is running and see logs of each step able to know failure or success of that step. Good Tech support Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Being Java expert, hard to setup the job due to tightly coupled with windows OS and video tutorials are very high level to know what is the tool about. Without taking tech support this tool is of no use. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

Able to automate for running scheduled batch jobs. which is a huge lift for our company. Review collected by and hosted on G2.com.

RD
IT operations manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

I really like how flexible JAMS Enterprise is to support a variety of jobs and workflows. And the drag and drop interface makes scheduling tasks easy, you can set up the most complex job dependencies without any trouble. Monitoring job statuses in real time also provides us with great visibility into our operations. This allows us to also know immediately if there is a problem so we can immediately act and prevent downtime. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

JAMS Enterprise is powerful, but I did find the initial setup bit of a challenge. Setting it up to suit our needs took longer than I expected, and might scare new users. Additionally, the documentation is not so good, since some parts have little or no guidance. Finally, the licensing costs can get very expensive, especially for organizations with large numbers of users or complicated job requirements. Review collected by and hosted on G2.com.

What problems is JAMS solving and how is that benefiting you?

JAMS Enterprise helps us coordinate jobs across multiple platforms better. Centralizing our scheduling helps us align our resources better and reduces conflicts between jobs. It has meant fewer mistakes and better teamwork. It also means that important jobs get the attention they deserve, and thus boosts our overall productivity. Review collected by and hosted on G2.com.