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183 JAMS Reviews

4.6 out of 5
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183 JAMS Reviews
4.6 out of 5
183 JAMS Reviews
4.6 out of 5

JAMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JAMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The ability to use Powershell scripts to run about anything and to create workflows for automating business processes. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The history length of running jobs could be longer Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the review! JAMS is extremely powerful when coupled with PowerShell, so it's great to hear you're leveraging those capabilities. As for history retention in JAMS, take a look at the following article outlining how to adjust the retention period (up or down). This should hopefully alleviate your concerns, but feel free to reach out to JAMS Support if you have additional questions.

See how JAMS improved
NG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

Jams provides a number of features that make it very flexible and able to meet a number of our needs. The features that we take advantage of are the multiple job types, scheduling, and extensability. In my organization it is important provide end users flexibility with the technologies that they can use and customize. Jams allows us to meet these requirements and allow our users to use their preferred technology. Additionally, we're able to create customizations that further extend Jams capabilities and give our teams exactly what they need. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

While there isn't a whole lot that I dislike about Jams Job Scheduler, there are a couple of pain points we've had to deal with. Deploying customizations to multiple servers can be a bit of a headache, due to the time it takes to get setup for the first time. However, when deployed using an automated process, this is only a temporary discomfort. Additionally, I have had trouble with the online documentation not being up to date with the latest version. Although, that problem was remedied quickly by the Jams staff. Review collected by and hosted on G2.com.

Timothy K.
TK
Business Application Services Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

JAMS simple to use interface and functionality with JDE made it easy to implement and use. The dependencies on jobs and groups of jobs (setups) allows for the most efficient use of system time. Grouping jobs together as a setup allows flexibility to make changes very quickly for entire groups of jobs at one time. The projected schedule gives great visibility. Having windows scripts, FTP, and JDE in one place makes for easier system monitoring. Lastly, alerts give you the exception handling that is required to handle issues when they arise, without it propagating an issue. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I honestly have no dislikes of this toolset or the people that I have reached out to for help with any questions. JAMS has been one of the BEST solutions that we have put in place. It's positive effect on the Business Applications department has been fabulous. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The ability to schedule Banner Jobs directly from JAMS is amazing. I also love their support! They are always thorough, quick to respond, and very helpful. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Honestly the only negative thing I have to say about JAMS is some of the complicated procedures and dated documentation. We have also encountered a couple of bugs when copying over sequences. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the great review! We're very proud of our integration with Ellucian Banner, so we're glad you enjoy it! We are constantly working to improve our documentation, so be sure to keep an eye out for regular updates. Please also feel free to open tickets with JAMS Support should you notice any irregularities with the documentation or have other questions about JAMS. We're here to help, so don't be shy!

See how JAMS improved
Verified User in Insurance
II
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

Jobs management with batch queues and Agents Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The windows in which we have to set properties are too small.

The application is not intuitive.

To be able to bulk modify jobs we have created multiple PowerShell scripts - the option should be provided in the application itself.

Failure action cannot set easily. Sometimes we feel that to create a new job, or modify one job the application is good. But, it is not good to migrate jobs in bulk because not all properties from the servers are getting migrated. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the review! JAMS is great for centralizing your workload into one pane of glass without needing to host your jobs on individual servers, so I'm glad to hear you're getting value from that! I suspect some of your noted concerns about JAMS could be alleviated with a session or two with our dedicated JAMS Support team. Feel free to chat with them or submit a ticket via our JAMS Support site and they can get you pointed in the right direction. Best of luck as you continue implementing JAMS and know that we're always here to help!

See how JAMS improved
Verified User in Government Administration
AG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about JAMS?

The best part about JAMS is the support staff. They are very prompt, usually replying to the initial request within 1 hour. They are extremely helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Still fairly new to JAMS Scheduler, but so far all my questions/issues have been resolved within 2 hours - I have no complaints about the excellent support I have received. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the great review! Our JAMS Support team strives to be the best in the business, so we're glad you're making full use of their expertise. Good luck as you continue implementing JAMS and please continue reaching out to JAMS Support as other questions come up!

VH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The JAMS help me in current company to start consolidation if all batches/etl processes in one place.

Make a proper dependencies, having a better alerting, history of executions.

The support is the best one, quick responses, resolution, jumping in to remote to help Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I would not put any dislike for now, because we using v6 and there is already v7, which has a lot of new futures and improvements. Review collected by and hosted on G2.com.

LK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

We are very new to JAMS. Currently we are just in the process of converting all our scheduled jobs from our legacy scheduler into the JAMS scheduler. This process has gone very seamless making our conversion go smooth and quick. We are easily making our deadline due to the fact that JAMS has everything our current scheduler has and so much more.

The other thing I like best, and it's probably the most important is the support we have gotten. Your support team is on the ball, ready to answer all our questions. It's helpful to have the chat windows when searching for something. If your support team is unable to assist through the chat, they are quick to call or request a webex to review what we are trying to do. So far there hasn't been an issues we haven't been able to resolve in less then a few hours (max!) Review collected by and hosted on G2.com.

What do you dislike about JAMS?

So far I have to say I really don't have any dislikes. Review collected by and hosted on G2.com.

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

JAMS Job automation provides options of Workflow or Setups and both are very impressive in terms of an automation solution/approach they provide.

However, here at our organization we have considered Job-Setups combination and its very flexible. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Nothing which we have come across as of now. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

I can use Power-shell to automate everything and the support has always been prompt and spot on. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Nothing at this time. I always look for new ideas on how to improve automation so I will continue to look for this. Review collected by and hosted on G2.com.