Show rating breakdown
Save to My Lists
Paid
Claimed

183 JAMS Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
183 JAMS Reviews
4.6 out of 5
183 JAMS Reviews
4.6 out of 5

JAMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JAMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Capital Markets
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about JAMS?

Before JAMS we had a hodge podge of powershell scripts run by windows task scheduler strewn across our environment. With JAMS we were able to centralize our automation and maintenance tasks with built in Success/Failure notifications with logging.

The suite of Powershell cmdlets which allow querying the credential manager, import/export jobs and their respective scripts that enabled us to easily check our code into git, as well as the ability to transmit files via multiple file transfer protocols.

Another thing we love is the credential manager. This may be the biggest boon for us, securely managing passwords was a struggle for us beforehand.

Couldn't be happier with the product, it has solved a lot of headaches.

Support on the product has also been very helpful. There has not been an issue that they were not able to assist in solving. Their support staff are quick to respond and very courteous. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

There have been no downsides that we have experienced. JAMS has met our needs well. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the terrific review! It's great to hear how much benefit you're receiving from JAMS, and it sounds like you're using it for some great things! JAMS is extremely extensible especially via PowerShell, which is how you can really harness the power of the tool. Best of luck as you continue using JAMS and reach out to us if you ever have questions or need anything!

HK
Manager Technical Application Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about JAMS?

It helps us in our operation to fulfill the customer's wishes Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Nothing. It fullfills in all our possibilities. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the review, Hans! Glad to hear JAMS continues to solve your automation needs to support your customers. If there's ever anything you need, you know where to reach us!

See how JAMS improved
MS
Operations Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

The most useful feature we found is scheduling of job(s) based on workflow. In which critical business jobs are scheduled and executes in sequence. Without workflow feature we may have to create no of independent jobs. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

There's none downside of JAMS scheduler. Though with any software/suite there's always room for new features.

Eg: JAMS web client is not as good as desktop client to create complex jobs. Review collected by and hosted on G2.com.

MG
Technical Infrastructure Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about JAMS?

It's easy to install and configure and troubleshoot the problems ourselves. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Hmm, none actually, everything seems advantageous as per your need. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the great review Mahesh! Happy to hear that JAMS is a strong replacement for your WTS needs. Let JAMS Support know if you need anything as you continue to implement!

DB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

All the jobs will be in one place when we finish. And tech support is all important, and you've nailed it. The error I had was very strange, and required SQL Server permissions as well as running the command in the command line to debug. I am confident that if we have this response when it is still in test, I have no qualms about if we have a Production job issue. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I've found nothing to dislike so far. Your tech support is very responsive and thorough. They don't stop until there is a resolution. And I was skeptical to trust they would help, but the response was really good. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the rave review, Dona! Our JAMS Support team is extremely dedicated, so we're glad to see you taking full advantage of their presence. JAMS is an excellent tool for automating SQL-related work (among other things!), so be sure to keep in touch with Gennaro and the rest of the team should you have any other questions.

See how JAMS improved
Keith L.
KL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about JAMS?

The JAMS automation systems are very intuitive. All our system administrators and developers compliment how well it is to work with the systems. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The only issue or concern I've had in the past is the slow install and larger-then-normal client installation. Over a gig storage is a bit hefty for a client interface. Hoping future SFTP frameworks are more fortified in the application so we can better transition off of WinSCP setups without so much programming. Other than that, no complaints. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the stellar review, Keith! Glad to hear you and the team are getting the most out of JAMS. File Transfer capabilities are a key component of JAMS as well as many other products within the HelpSystems portfolio. If you haven't already, please reach out to JAMS Support or your account representative to see how we can help advance your FTP solutions moving forward!

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about JAMS?

Th support team connects very quickly and so helpful while arranging the meetings.

Gennaro Piccolo the Jams support agent help me all the way to finish my task very quickly as well as he provided all possible solutions and help me to write new scripts as needed. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

So far so good, it is integrated with most of the tools, due to that i cannot really say any dislikes about Jams enterprise scheduler. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks so much for the great review! Gennaro is a valuable member of our technical support team and we love hearing firsthand from our customers on their experience with our support team and their success with using JAMS. Good luck as you continue implementing JAMS and reach out if you need additional assistance with anything!

Udaya B.
UB
Lead Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about JAMS?

User friendly and easy to use and feature rich scheduler i have ever came across. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Not much.. if it good if we get cloud JAMS solution , if not yet Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the great review, Udaya! We're glad you're enjoying using JAMS for all of your use cases. If you ever need anything, don't be afraid to reach out to JAMS Support!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

1. The historical view of what jobs ran across all environment.

2. For the SSIS part, before when it was scheduled as a SQL Agent job to run the SSIS, we look in the history of the job only to be redirected to the SSISDB Catalog. Now, with the SSISDirect, we can see the log (as part of the notification), but if too big of a log, we can just go to the JAMS Desktop and see the execution log.

3. The Maintenance window. If all the jobs are already migrated to JAMS, set the maintenance window once, and you can be sure that nothing will run until that is lifted. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

It looks like JAMS still has a lot of untapped potential. We haven't really looked at all it can do although we are positive that there's still more. But, what I dislike is, cannot move a job from one folder to another (when we reorganize) without losing the historical execution information. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about JAMS?

Really flexible and highly configurable. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

It can get confusing, not intuitive, need to reference to the manual. Review collected by and hosted on G2.com.

Response from Kevin Vliet of JAMS

Thanks for the 5 star review! Great to hear that you're benefitting from the flexibility of JAMS. We're constantly working to improve the overall user experience of JAMS, but if you ever have questions, definitely reach out to our awesome JAMS Support team. We're always here to help!

See how JAMS improved