Followup CRM Reviews & Product Details - Page 5

Hi Tracey,

Thank you for this awesome review!! Our team really appreciates you taking the time to share your thoughts and experience with Followup. Stay tuned, more good things to come!

Hi Diana,

We appreciate you taking time to leave us this review and feedback! Thank you for sharing how Followup helps you keeps track. If you're interested, we would love to get on a quick support call with you to check out the emails not logging and see what we can do to assist, or submit a ticket for you. You can select a good time for you through the HELP button chat, or by responding here.

Hi there - thank you for taking the time to leave us a review! Our team values feedback, and we're glad customer support has been prompt and helpful. Christine and Rachel rock! If you're interested, we'd love to hop on a quick call and help make customization a better experience for you. One way we can do this is through our Office Hours Training (found in the HELP button on your Followup page), or you can email support@followupcrm.com and we'll get something scheduled. Since we are geared for construction, our goal is simplicity and helping you save time - if we aren't fully meeting that expectation, we'd appreciate further feedback by way of our Suggest a Feature page (also found in the HELP button). This allows our users to leave any ideas or suggestions. These will be reviewed by our COO and product manager and considered for our company product road map.

Hi Ed,

All of us at Followup are grateful for the 5-star review!! :) We will continue to work on any glitches that may occur and we appreciate your feedback, so thank you for you time!

Hi Josh,

Thank you for taking the time to leave us a great 5-star review and provide your feedback! We are always working on ways to save you time by reducing repeated tasks and data input. More to come very soon!

That's awesome, we're glad to hear it! Thank you for taking the time to leave us a review! More great things on the way - and you can always check out our most recent updates or our company road map by clicking the HELP button on our website if you want a sneak peak!

Hi Adam,

Thank you for the great review and feedback! Rachel and Christine appreciate the support shout out!! I'm sorry you experienced some lags and longer wait times while things loaded. Good news, our search and filter results are much faster now and we have some troubleshooting steps if it's taking longer to load. If we can assist with anything or help you with those steps, please email us directly at support@followupcrm.com and we'll walk you through it.

Hi there, thank you for sharing your experience and taking the time to write this review for us! Good news - we do integrate with other software systems, but I am sorry if you've had issues getting those set up. If you're interested, we'd love to get on a call with you and help you get those connected. We also provide a weekly live training option called Office Hours Training. You can sign-up for this by clicking our HELP button on the bottom right corner of your Followup CRM account. We have a list of integrations and companies we partner with I've linked below, and if you don't see a certain system you'd like us to consider a partnership with or as an integration option, we would love it if you'd go to our "Suggest a Feature" page (found in our HELP button) leave a suggestion and our team will review it!

Hi there - we are really grateful you took the time to leave us a review! Thank you for your feedback and sharing your experience using Followup day-to-day. We love hearing that it's easy to use! I'm sorry you sometimes have to retype info, and if you're interested in hopping on a quick call with us, we can help with this or at least see what's going on and submit a ticket for you. You can use our Help chat or email support@followupcrm.com and we'll get that taken care of for you.

Hi there - thank you for providing us with feedback. All of us here at Followup take comments seriously and use them for improvement for the future. I'm sorry to hear you find the system complicated and are unhappy with the features. I'd love to help you have a more enjoyable experience and get the most out of Followup CRM. For example, have you been able to join us for a weekly live Office Hours Training? We also provide a "Suggest a Feature" page for users to leave their suggestions and ideas. These are reviewed daily by our COO and product manager, and most of our new features originated from customer feedback. We appreciate any enhancement or feature ideas from our users which then might be placed on our company product road map.