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Followup CRM Reviews & Product Details - Page 4

Followup CRM Overview

What is Followup CRM?

The #1 CRM For Commercial Contractors! Followup CRM is a Construction CRM that provides a simple, user-friendly, tracking solution geared towards increasing sales revenues. Followup CRM helps users track and convert leads, grow an unlimited database of contacts, analyze real-time dashboard reports, properly communicate with your team, and so much more.

Followup CRM Details
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Product Description

Followup CRM offers robust sales tracking software for the construction industry.

How do you position yourself against your competitors?

The Construction CRM Your Team Will Actually Love.
Voted By Capterra As 2022 Emerging Favorite Easy-To-Use Construction CRM Software.
Built for non-tech savvy Construction People.
Our Best Users Are Non-Tech Savvy Construction Professionals. Our Average User Age Is A Young 56! Even Our Most Seasoned Users Love Followup CRM Because Its Easy To Use And Save Them Time!


Seller Details
Year Founded
2012
HQ Location
Fort Lauderdale, FL
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

Erick V.
EV
Overview Provided by:
I help construction companies bid less and win more projects

Recent Followup CRM Reviews

PH
Penny H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great & helpful service team"
easy to use and wonderful customer support
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great way to track your sales"
Keep you up to date with your biggest jobs
Mark P.
MP
Mark P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Construction Industry"
I really like the ease of use and all the reports available making everything and everyone easy to track. And your customer service is always fast ...
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Followup CRM Media

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56 Followup CRM Reviews

4.5 out of 5
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56 Followup CRM Reviews
4.5 out of 5
56 Followup CRM Reviews
4.5 out of 5

Followup CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Followup CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Bryan A.
BA
Commercial Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

The dashboard shows me all of my current tasks as well as upcoming tasks. Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

There really isnt anything I dislike about the program. Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

They now have a color coordinated tab that notates the status of the lead Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi Bryan,

Thank you for the awesome review, our team loves to hear it! Glad you like the new color tabs - more great things to come.

See how Followup CRM improved
Christine B.
CB
Executive Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

My favorite part of FollowUp CRM is the email integration. Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

The only downside are the Users, not Followup itself. It's only good as the information provided. It's a MUST! Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

It solves the "what was the last thing we discussed" with client moments, as all emails are capable of being saved in the "notes". Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi Christine,

THANK YOU! Our Followup team is grateful for the awesome review! We appreciate you taking the time to share your experience using Followup. As always, if you need anything please feel free to contact us :) And don't forget to take advantage of our Suggest a Feature page if you have any suggestions or ideas.

See how Followup CRM improved
Aaron S.
AS
Project Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

The look of the website makes it super easy to use Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

Some of the project data categories are confusing and don't always apply to us Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

Tracking the status of a project across the entire company Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi Aaron,

Our Followup team loves the great review, thank you! We like to hear how it's easy to use and understand. If you're interested, we'd be happy to hop on a quick call or have you join us for our weekly Office Hour Training to go over any project data categories or set-up questions you have! We aim for easy customizable options to help you save time. To sign-up for training you can go to our HELP button or, email support@followupcrm.com - thanks again for the feedback!

See how Followup CRM improved
WR
Roof specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

The ability to send emails directly through the follow up number and it all being linked to the same account. Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

Absolutely nothing, follow up is perfect! Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

Staying in touch with my clients on a daily / weekly basis. Showing my wins vs. losses and how i can improve my craft as a salesman. Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi William,

This is INCREDIBLE! All of us at Followup are so excited to read this, thank you for the great review! We're honored to be part of helping you improve your craft, stay tuned for more exciting things to come.

See how Followup CRM improved
Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

Followup CRM has given me the ability to track jobs that I am working on to better organize my work. Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

When bidding a job to multiple GCs, I would like to be able to add a bid amount to each GC. Sometimes the cost is different depending on who we are bidding to. Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

It is helping me to better track the jobs that I am currently working on and also track conversations. Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi there,

Thank you for leaving us a review, we really appreciate it and love to hear that Followup is improving your tracking and organization! Our team takes feedback seriously and a lot of our features/enhancements come from listening to our users ideas. You can submit your feature suggestion for bidding to multiple GCs by clicking the HELP button and going to "Suggest a Feature". From there, other users can also see and vote on your idea and it will be taken into consideration by our product manager. I'll provide the link below!

See how Followup CRM improved
Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

Very easy to use. Very well organized system. Great for our company! Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

Would be great if we could use the system to do accounts receivable Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

Keeping all info organized Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi there!

Our team really appreciates the great review and feedback! If you have time, please list your suggestion on our "Suggest a Feature" page (I've linked below). Most of our enhancements come from our users and we love the input!

See how Followup CRM improved
Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

Helps me stay on track with who to follow up with and love that I can leave notes and look back before calling a client Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

It takes so long to load when I am looking up a project with a client on phone. Also, I don't like how I can't click "back" after I click on a project from the dashboard and it take me back to the dashboard. It takes me back to projects list that I wasn't even in to begin with. Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi there - our Followup CRM team really appreciates when our users leave great reviews with feedback! Thanks for taking the time to share with us some ways Followup helps you stay on track, and some areas we can improve on. I'm sorry you've had longer loading times when pulling up projects, and if you're interested, we do have some troubleshooting steps we would be happy to walk you through on a call to get things loading smoother for you. You can email our support team, or respond here to take those steps! Please check out our "Suggest a Feature" page (find this by clicking our HELP button on the bottom right corner of your Followup page) and consider leaving a comment for a back button enhancement for our product manager to review. We are always seeking the ideas of our customers and working those into our company road map when we can.

See how Followup CRM improved
Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

All of my projects are right in front of me showing me exactly what I have left to accomplish. This is great so I don't forget any steps along the way! Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

There is not much to complain about. I need to spend more time customizing to tailor it to my needs more, but other than that it's a great resource. Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

It keeps all of my time sensitive deadlines in front of me and keeps me on track to hit my goals and not forget anything. Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Awesome - we love to hear it!! If you'd like any help from our support team to customize or tailor your Followup account to your preferences, we are happy to get on a call with you, or you can always take advantage of our weekly live office hours training and get all the answers to your questions there! You can find "Office Hours Training" by clicking the HELP button in the bottom right corner of any Followup CRM page. Thanks for the great review!

See how Followup CRM improved
Sheala A.
SA
PBM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Followup CRM?

The simplicity and clarity. Vert easy system to understand Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

its slow at times, and takes a while to process Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

All the info that need in one place Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi Sheala,

All of us here at Followup really appreciate you taking time to leave us this great review! We love hearing it's easy to navigate and understand. I am sorry it's been slow for you at times. If you're interested, we have some easy troubleshooting steps to speed up the system and we could show you on a quick call. To do this just email support@followupcrm.com or feel free to use our Help chat and we'll get you set up. Thanks again!

See how Followup CRM improved
Ryoma E.
RE
Restoration Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Followup CRM?

Helps with measuring key performance indicators. Done so in a reasonable and organized way. Review collected by and hosted on G2.com.

What do you dislike about Followup CRM?

Some of the reports lag and do not update with current information. Wish there was more customizable options in terms of getting reports on specific months and time frames. When I pull reports on time frames it tends to be a bit confusing. Review collected by and hosted on G2.com.

What problems is Followup CRM solving and how is that benefiting you?

It allows me to track my performance. Review collected by and hosted on G2.com.

Response from Erika Dawson of Followup CRM

Hi Ryoma,

Thank you for taking the time to leave us a review! We appreciate the feedback, and I'm excited to share that we have a custom report builder coming out soon - just around the corner! If you'd like any help or additional training in the meantime, you can sign-up for our Office Hours Training by clicking the HELP button and choosing a day. We'll be happy to answer any questions to help save you time and get the data you're looking for! Check out our product roadmap (linked below) for all of our new feature and enhancement plans.

See how Followup CRM improved