# Follow Up Boss Reviews
**Vendor:** Follow up Boss  
**Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 117
## About Follow Up Boss
Follow Up Boss is simple sales software for real estate teams. We help you follow up faster, more often, and with the leads and clients most likely to convert into sales and revenue. Our clients range from solo agents through to some of the top performing teams in the country, as well as e-leads teams within larger brokerages. Our system is designed to manage the entire lifecycle of your relationship from new lead through to past clients and sphere.



## Follow Up Boss Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Follow Up Boss, finding it intuitive and efficient for daily tasks. (6 reviews)
- Users commend the **exceptional customer support** of Follow Up Boss, enhancing their team’s efficiency and satisfaction. (5 reviews)
- Users value the **seamless integrations** of Follow Up Boss, enhancing communication and streamlining workflow across various tools. (5 reviews)
- Users value the **automation capabilities** of Follow Up Boss, simplifying workflows and enhancing efficiency in real estate tasks. (3 reviews)
- Users highlight the **easy setup** of Follow Up Boss, ensuring a smooth transition and streamlined communication processes. (3 reviews)
- Communication (2 reviews)
- Users praise Follow Up Boss for its **automation capabilities** and streamlined features, enhancing lead management and team communication. (2 reviews)
- Drip Campaigns (2 reviews)
- Follow-up Process (2 reviews)
- Text Messaging (2 reviews)

**What users dislike:**

- Users find **learning difficulty** at first, but believe the effort is worthwhile once mastered. (1 reviews)
- Users find the **contact search functionality lacking** , leading to inefficiency and occasional frustration with the mobile app. (1 reviews)
- Users find the mobile app to be **occasionally slow** , leading to frustration and inefficient contact searches. (1 reviews)
- Users occasionally face **phone bugs** with Follow Up Boss, acknowledging that such issues are common in software. (1 reviews)

## Follow Up Boss Reviews
  ### 1. A CRM Lifesaver for Real Estate Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yola S. | Internal Sales Agent / Company Concierge, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2024

**What do you like best about Follow Up Boss?**

I love Follow Up Boss as it is a lifesaver for our real estate team, allowing us to tailor it to our needs. The reporting features are fantastic, and the ability to leave notes and send messages throughout the team is invaluable. I also love that all of our contacts are in one place, and we can categorize them and make smart lists for efficient calling. This helps with call cadence, categorizing lists, and prioritizing by stage and source. The initial setup was very easy, and my previous experience with it made the transition smooth. I even have a Follow Up Boss T-shirt and hat!

**What do you dislike about Follow Up Boss?**

The only request I have is batch texting.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Follow Up Boss is a lifesaver for my real estate team. I love its reporting, note-taking, messaging, and contact organization features. It helps us categorize and prioritize contacts, supports efficient calling, and aids in managing call cadence by stage and source.

  ### 2. Efficient CRM with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lilly S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Follow Up Boss?**

I love Follow Up Boss because it categorizes our leads, sets tasks with reminders, and integrates with our other platforms. I find the tasks and smart lists particularly helpful, as they let me know exactly what to do each day and help me prioritize my follow-up calls. I can efficiently categorize leads into different stages and sources, which streamlines my workflow. The initial setup was easy because we had a lot of support and training.

**What do you dislike about Follow Up Boss?**

So far, I like everything, the only request I would have is mass text messages.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Follow Up Boss categorizes leads, integrates with other platforms, sets tasks with reminders, and helps me prioritize follow-ups, ensuring I know exactly what to do each day.

  ### 3. Streamlined Communication with Reliable Follow Up Boss

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krian S. | Scheduling Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Follow Up Boss?**

I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication processes effectively. I like how easy it is to track conversations and follow up with leads, which enhances my productivity. The integration of Follow Up Boss with other tools such as my phone dialer, email client, and messaging apps has significantly improved my communication workflow. I appreciate its user-friendly interface that made the initial setup a breeze. Additionally, I transitioned to Follow Up Boss because it offers better integration and smoother communication compared to other products. Its reliability and ease of use are evident in how it consistently keeps my communication streamlined.

**What do you dislike about Follow Up Boss?**

I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better efficiency.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I use Follow Up Boss to manage calls, texts, and emails in one place, keeping me organized. It simplifies communication tracking and lead follow-up, offering seamless integration with other tools for streamlined communication.

  ### 4. My Whole Business in One App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eden C. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Follow Up Boss?**

I use it to organize my database, stay in contact with people, set reminders, and keep my deals organized, among other things. It really feels like my whole business is in one app.

**What do you dislike about Follow Up Boss?**

It does not integrate with my cars bluetooth.

**What problems is Follow Up Boss solving and how is that benefiting you?**

This helps me keep my clients organized. I really love the batch emails and the drip campaigns, and it makes running my real estate business much more efficient.

  ### 5. Effortless Communication Management, All Busy Work Automated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy H. | Employing Broker - Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Follow Up Boss?**

I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call communications. The software is so easy to use on both computer and phone app. Also, our customer service rep did a great job implementing and onboarding myself and my team. My team uses this software on a daily basis.

**What do you dislike about Follow Up Boss?**

I wish that notes could be treated as actions. There are times when I communicate with them face-to-face.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I appreciate that they are making an effort to implement AI.

  ### 6. Easy to Use, Flexible Automations, and Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shahrukh H. | Working as a supply chain manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Follow Up Boss?**

I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. I also appreciated how well it integrated with other tools, which made my workflow much smoother. Additionally, the customer support team responded quickly whenever I needed assistance.

**What do you dislike about Follow Up Boss?**

One aspect I did not appreciate was that the platform is very much focused on real estate and isn't really suitable for other industries. However, since our use case was specifically for real estate, this limitation never posed a problem for us.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Follow Up Boss played a key role in helping us overcome our data and visibility issues. It quickly became our main platform for monitoring deal progress and keeping track of the most recent communications among agents, support staff, and clients, which allowed us to remain current with every contract. In addition, it aided our forecasting processes, automated our email communications, and managed all the essential functions we look for in a CRM.

  ### 7. A Reliable Real Estate CRM for Lead Management and Automated Follow-Ups

**Rating:** 5.0/5.0 stars

**Reviewed by:** LICIA L. | International Real Estate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Follow Up Boss?**

Follow Up Boss is a strong CRM choice for real estate agents and teams who want a reliable system to manage leads, automate follow-ups, and improve conversion rates. It is especially valuable for agents who generate online leads and need a structured process to track and nurture them.

**What do you dislike about Follow Up Boss?**

While it excels at lead management and follow-up automation, it does not include built-in transaction management, so additional tools or integrations are often needed.

**What problems is Follow Up Boss solving and how is that benefiting you?**

To be in touch with my clients weekly.

  ### 8. Follow Up Boss has completely transformed how I manage my real estate business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calvin W. | REALTOR®, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Follow Up Boss?**

As a REALTOR®, staying organized and on top of leads is crucial, and Follow Up Boss delivers exactly that. The platform is intuitive, fast, and incredibly powerful. I love how easy it is to track conversations, set reminders, and keep all client info in one place. The integrations (email, texting, calling) work seamlessly, and the mobile app ensures I never miss a beat when I’m on the go.

**What do you dislike about Follow Up Boss?**

The price could be better and have lower prices for new users or longer trial period

**What problems is Follow Up Boss solving and how is that benefiting you?**

One of the biggest pain points I had as an agent was juggling multiple apps for lead capture and follow-up. With Follow Up Boss, that’s no longer an issue—especially with its seamless integration with Curb Hero. Now, every open house lead I collect in Curb Hero flows directly into Follow Up Boss, automatically creating a contact profile and triggering my follow-up workflows.

This automation saves me time, ensures no lead slips through the cracks, and allows me to focus on building relationships rather than manually entering data. The integration is quick to set up, works flawlessly, and keeps my pipeline organized in one place.

  ### 9. Robust Integrations Elevate Real Estate Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua S. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Follow Up Boss?**

I like the integrations with major platforms for visibility. It helps me understand what the client activity is and streamline communication between platforms. Follow Up Boss had better integrations than BoomTown.

**What do you dislike about Follow Up Boss?**

The fluidity of moving between groups organized by stage or source could be improved. I wish there were saved groups that are easy to toggle back and forth, including saved filter settings.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I use Follow Up Boss for organizing my real estate clients and maintaining flow cadence. Its integrations with major platforms improve visibility and streamline my communication, helping me understand client activities better.

  ### 10. Perfect CRM for Real Estate - Easy, Powerful, and Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anam A. | RevOps and CRM Specialist, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Follow Up Boss?**

Follow up boss is the best CRM when it comes to real estate.

1) It was easy to use, and understand. 
2) Automations had great range.
3) Had great ability to integrate with other tools. 
4) Customer support was quick.

**What do you dislike about Follow Up Boss?**

Something which i did not like was that it was heavily real estate oriented and can not be used for other industries. But, since we were using it for real estate, it was never an issue for us.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Follow Up Boss helped us address our data and visibility challenges. It became our primary tool for tracking deal progress and reviewing the latest communications between agents, support, and clients, ensuring we stayed up to date with each contract. Additionally, it supported our forecasting efforts, automated emails, and handled everything we expect from a CRM.

  ### 11. Integrations Galore and Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Athan R. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Follow Up Boss?**

I like the simplicity of Follow Up Boss and how many integrations it offers. Keeping our contacts separate between personal and work is effortless with its easy-to-use system. The initial setup was perfect, and the ability to integrate with other tools like Zapier and Go High Level enhances its utility and efficiency.

**What do you dislike about Follow Up Boss?**

I occasionally experience phone bugs with Follow Up Boss, though I believe this is a common issue with most software.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I find Follow Up Boss streamlines managing leads and keeps personal and work contacts separate in an easy-to-use system, while offering many integrations.

  ### 12. Effortless Navigation and User-Friendly Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paula Kristin C. | admin assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Follow Up Boss?**

easy to navigate and use, all features are clear

**What do you dislike about Follow Up Boss?**

I think it needs a user upgrade, add more features

**What problems is Follow Up Boss solving and how is that benefiting you?**

easy to look for data or information

  ### 13. Keep your contacts engaged and always be infront of them! I love Follow up BOSS for that!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hugo  S. | Broker Realtor , Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about Follow Up Boss?**

What I like about Follow up boss is their texting abilities; it is so easy to take care of the client with the so many features they have, from the awesome Drip campaigns to the Video text capabilities; you can set up bulk email to hit all your clients and leads at the same time, as well as you can connect your Bomb Bomb account and send videos via email.  It helps me keep track of my leads and clients. The ease of implementation was as easy as talking to the onboaridng and they help me to do everything.  Studied the videos and cutomer support guided me to fininsh the set up.  I use follow up boss at least 2 - 3 times every day!  Texting or emailing leads and prospects

**What do you dislike about Follow Up Boss?**

There is no dislike. The product is well-rounded and very easy to use. The part of FUB that I sometimes have an issue with is that you can't look at 2 clients at the same time.  That is it!

**What problems is Follow Up Boss solving and how is that benefiting you?**

They are constantly innovating and adding new things to their program; they just recently (a couple of months back) added the triggers to the campaigns, so if you use the assigned trigger word, you will set up the campaign you designed for your trigger for, and it will magically start.

  ### 14. Follow Up Boss - Simple, organized, fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian W. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Follow Up Boss?**

I like how organized our agents can be and how we can utilize it for our staff as well.  event promo, past client outreach etc. Support is great as well, they even do month calls with our admin to make sure we are all good. We use it for event registration, giveaways, getting people into our CRM. Easy to use  easy to learn and teach

**What do you dislike about Follow Up Boss?**

it's almost too much at the beginning but once you learn it it is well worth it

**What problems is Follow Up Boss solving and how is that benefiting you?**

keeping our agents pipeline organized. knowing who to reach out to. From a marketing department stand point it helps us do giveaways, registrations, etc and keep the people in our marketing FUB

  ### 15. Effortless Deal Tracking and Integration with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd A. | Revenue Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Follow Up Boss?**

Things that i like about follow up boss are - 1. Simple tracking of deal stages. 2. Easy to integrate with different platforms like zillow and zapier 3. Responsive and helpful support team.

**What do you dislike about Follow Up Boss?**

Nothing i can think of right now. Everything is going well and smooth.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Efficiently capturing and organising leads from multiple sources in one place and helping by providing actionable insights into team performance, response time and conversion rates.

  ### 16. Could be great

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Follow Up Boss?**

Support seems to be quick and knowledgeable. I also like that a lot of vendors integrate with FUB.

**What do you dislike about Follow Up Boss?**

I do NOT like ylopo for the website experience, their support is terrible. I also do not like that there are some integrations that make no sense (BoldTrail BackOffice, for example) and no one seems willing/able to fix it.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I have asked multiple times for the BoldTrail BackOffice integration to be updated, but I don't think it's happening. I have received no update.

  ### 17. we loved using FUB

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zhyra L. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about Follow Up Boss?**

Everything in it, soft phone, action plans , automations

**What do you dislike about Follow Up Boss?**

no automatic texting. there is no batch textting onmy batch emails

**What problems is Follow Up Boss solving and how is that benefiting you?**

I think based on exp so far everythingnis good with FUB even their support team is approacable

  ### 18. Best Real Estate CRM I've Ever Used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa R. | Sales Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about Follow Up Boss?**

Follow Up Boss is hands down one of the best CRMs available for real estate professionals. As a real estate professional, managing relationships and staying on top of leads is critical, and this platform makes it seamless. The user interface is intuitive and designed with real estate in mind—no unnecessary clutter, just the features you need to get the job done.

What stands out most is its automation capabilities. From lead distribution to follow-up reminders, Follow Up Boss keeps your pipeline moving without letting anything slip through the cracks. The ability to integrate with other tools like Mailchimp and Google makes it a versatile solution that fits into any workflow.

Follow Up Boss has transformed how I manage my leads and communicate with my team. If you’re serious about scaling your real estate business, it’s a must-have tool. Highly recommend!

**What do you dislike about Follow Up Boss?**

If there's one thing I'd improve, it's the pricing structure. While the features are premium and worth the cost, smaller teams or individual agents might find it a bit pricey compared to other options on the market. Also, in recent times, the speed of customer support has been a bit slower, maybe because of how much they are expanding and gaining new clients. But overall, the value you get makes it worth the investment if you’re serious about growing your real estate business.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Follow Up Boss solves the critical problem of managing and organizing leads efficiently in real estate. Before using it, keeping track of follow-ups, lead sources, and client communications felt chaotic. With Follow Up Boss, all my leads are in one place, and the automation ensures no opportunity is missed. It distributes leads to the right agents, sends reminders for follow-ups, and even logs all communication automatically.

The biggest benefit is time saved. Instead of manually tracking leads or worrying about whether I’ve followed up, the system does it for me, allowing me to focus on building relationships and closing deals. It has streamlined my workflow, increased team productivity, and helped ensure no lead falls through the cracks. Ultimately, it’s made my business more efficient and scalable.

  ### 19. Can't Live Without Follow Up Boss

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Follow Up Boss?**

easy to use, the customer support is very professional and very friendly. The platform offers plenty of features, the most important thing I love is the automation you can set with sending email series to our leads, all you have to do it creat the email templates set them into an action plan then set a trigger in the lead flow and there we go.

it was very easy to integrate with zapier and our airtable base

**What do you dislike about Follow Up Boss?**

Not sure, but I think their downside is regarding emails ending in spam

**What problems is Follow Up Boss solving and how is that benefiting you?**

I can have all my clients in one place. my team can make calls and I love the call log so it's very easy to check on the deals progresses

  ### 20. The FUB Community levels up every aspect of your business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tricia S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Follow Up Boss?**

It's user friendly but if you have questions support is super responsive by phone or email. Also, assigned an account manager. One of my favorite things they do is video examples step by step from my account. The smart lists are a no brainer for efficiency snd most of all the community is incredible. Top producer are in there ready to share their processes and moderators will even @ mention the best person to help you.

**What do you dislike about Follow Up Boss?**

We merged with a larger brokerage this year and gave up our FUB account and imported into theirs - the transition process was extremely difficult. We of course then had shared contacts with the agents in the brokerage we merged with. They could see our info we could see ours etc. I don't think a lot of people have done that - Paige Orlando has been amazing and can give you more details if needed.

**What problems is Follow Up Boss solving and how is that benefiting you?**

I implemented the lead accountability action plan from Albert Vasquez which is great - also built smart list based on last communication - tags are essential and another great tool for filtering - one of my favorite tips from Lee Adkins is using it to filter by amenities buyers are looking for OR click on the tag to see everyone with that tag etc.

  ### 21. Easy to manage and organize leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon S. | Realtor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Follow Up Boss?**

Organizing leads and the custom features to better view my leads and current clients.

**What do you dislike about Follow Up Boss?**

There are certain sections where my clients info in one section, will not "pull info or communicate" to another section

**What problems is Follow Up Boss solving and how is that benefiting you?**

i do not know of any problems they are having.

  ### 22. Fast response = Trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny U. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

When something needs to be updated or changed, there is a board where I can check to see how many other people are interested in this change and where is on the engineers list. This level of transparency and priorities really helps my team have trust software and the FUB Team.  It's easy to navigate and we love using it!  The customer support is outstanding!!! I could not do my work without it.  Thank you

**What do you dislike about Follow Up Boss?**

I can't think of anything. I love it so much :)

**What problems is Follow Up Boss solving and how is that benefiting you?**

It records calls, it organizes my sphere, my leads, tells me who to call with smart lists, tracks appointments and has an open API!

  ### 23. FUB is The Boss of real estate CRM's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Follow Up Boss?**

Love how it integrates with my website.  Offers a very clean and intuitive interface to maximize follow-up with clients/prospects.  And let's talkt about the amazing automations and how AI helps drive the software....just awesome!

**What do you dislike about Follow Up Boss?**

The lack of live support that is readily available/reachable is a bit of a disappointment.  Thankfully, nothing major has come up but would be nice to be able to get a timely response to questions as a new user.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Streamlining my follow up capability even more than I had at kvCore.

  ### 24. Hands Down the BEST CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

I've been with FUB since 2014 and I can't imagine being with any other CRM. The best customer service, the best support staff! I love that they are always willing to listen and receive feedback. It truly is a CRM build by and for agents. 

Don't look anywhere else than Follow Up Boss

**What do you dislike about Follow Up Boss?**

I can't think of anything that I dislike about follow up boss

**What problems is Follow Up Boss solving and how is that benefiting you?**

Lead generation follow up, transaction management and data

  ### 25. Best CRM out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kennedi C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Follow Up Boss is unmatched compared to other CRM's out there. There is a wealth of info, resources, and support as well as successful lead conversion!

**What do you dislike about Follow Up Boss?**

Ability to run more data reports so we don't have to pay so much extra for MaverickRE; the app isn't super user friendly

**What problems is Follow Up Boss solving and how is that benefiting you?**

Organizing a database- don't know how I'd organize everything without it! Also the tracking of all communications is essential

  ### 26. GameChanger and Phenomenal customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Follow Up Boss?**

It's intuitive and as powerful as an agent needs it to be. The features are designed specifically to support agents. I can tell the product is tailored to me.

**What do you dislike about Follow Up Boss?**

There's really not a lot. Any issue I've had has been resolved quickly.

**What problems is Follow Up Boss solving and how is that benefiting you?**

It allows me to track all of my leads and deals that we have under contract. I don't know how we would track everything without it.

  ### 27. My follow up boss experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omar F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

The most helpful part of follow up boss is the ability to organize my database . With the ability to organize weve used smart lists . Total game charger for my agents and I

**What do you dislike about Follow Up Boss?**

I don't like how I can't email videos, if there's a way to incorporate that'll be great

**What problems is Follow Up Boss solving and how is that benefiting you?**

Organizing my database .literally easier to follow up

  ### 28. Admin's dream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Thus is the perfect platform for large high-producing teams! I can customize as I need to support our agents.

**What do you dislike about Follow Up Boss?**

I would love to see templates for notes!

**What problems is Follow Up Boss solving and how is that benefiting you?**

Smart lists have been so helpful in making sure that leads are not lost and are being touched on a regular basis without having to think about it!

  ### 29. I love my leads! Followup boss is great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reagan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Followup boss listens to you and cares about you. If you ever have any problems they will get right on it and change or fix whatever needs you have.

**What do you dislike about Follow Up Boss?**

I get renters sometimes. But otherwise I love everything about Followup boss

**What problems is Follow Up Boss solving and how is that benefiting you?**

Followup boss benefits me because it gives me leads that turn into clients.

  ### 30. Follow Up Boss has scaled my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marisa K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Being able to have a system that not only tracks my interactions with my clients, but intelligently sorts them according to their needs has been a game changer. My efficiency has soared to new heights.

**What do you dislike about Follow Up Boss?**

There can be a little bit of a learning curve with certain features.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Efficiency and tracking of tasks

  ### 31. Title for my review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica F. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

I love the company's origins and how much they care. I also love that it's a one-stop-shop.

**What do you dislike about Follow Up Boss?**

Nothing so far. Maybe the fact that I didn't know I had a success manager until today.

**What problems is Follow Up Boss solving and how is that benefiting you?**

One-stop-shop CRM that's easy to use and makes sense

  ### 32. moving from follow up boss

**Rating:** 2.5/5.0 stars

**Reviewed by:** Katrina M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Follow Up Boss?**

really good systems for real estate teams.  the way communication happens and trackig through the phones is efficient

**What do you dislike about Follow Up Boss?**

zillow aquisition (they are in the business of aquiring data)

**What problems is Follow Up Boss solving and how is that benefiting you?**

they offer really great support and also are always refining systems making them better

  ### 33. The must use CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Followupboss is the absolute must have for every agent.  After 14 years as a agent and its the only one I'll use.

**What do you dislike about Follow Up Boss?**

Absolutely nothing. Its easy to use and optimize

**What problems is Follow Up Boss solving and how is that benefiting you?**

Running my team efficiently.

  ### 34. Best experience ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

I really like that it is super Easy to use!

**What do you dislike about Follow Up Boss?**

I dislike that I can't  can't email videos

**What problems is Follow Up Boss solving and how is that benefiting you?**

Letting me know when clients look at a home and reminds me to follow up

  ### 35. Best CRM in the business - for Real Estate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam JD M. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Literally the best CRM that you can use for real estate. Ton of automations and features that are easy to use and make doing business a lot simpler.

**What do you dislike about Follow Up Boss?**

Would be nice to be able to drip text. Not essential but would be nice to have.

**What problems is Follow Up Boss solving and how is that benefiting you?**

That's hard to put into a quick review. It literally does everything for you if you invest the time into settting yo the automations properly.

  ### 36. Best CrM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

It streamlines our business and makes sure a lead never gets dropped

**What do you dislike about Follow Up Boss?**

Nothing it works perfect for our business

**What problems is Follow Up Boss solving and how is that benefiting you?**

It had helped us keep track of our business as well as accountability.

  ### 37. Would never use another CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

All of the Integrations and the new updates they constantly add.

**What do you dislike about Follow Up Boss?**

Would be great if they would have transaction management included

**What problems is Follow Up Boss solving and how is that benefiting you?**

Records of communication with leads and clients

  ### 38. First Timer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer L. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

All the tools & integration. The staff is so helpful

**What do you dislike about Follow Up Boss?**

Can't collob with people not in my account. 
Like my lender

**What problems is Follow Up Boss solving and how is that benefiting you?**

Automating my follow up with  Lead

  ### 39. Just perfectCRM with great support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Follow Up Boss?**

ease to use for every body. Even no tech people.

**What do you dislike about Follow Up Boss?**

Nothing really. Just a little work to organise it.

**What problems is Follow Up Boss solving and how is that benefiting you?**

Keep understanding where are my contacts

  ### 40. Most complete and versatile I have ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Integration with other software. Open source.

**What do you dislike about Follow Up Boss?**

Slow learning curb. Must build special fields would rather have option on drop downs.

**What problems is Follow Up Boss solving and how is that benefiting you?**

None

  ### 41. Don't pick any other

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle  R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Follow Up Boss?**

This is the most comprehensive platform for a CRM.

**What do you dislike about Follow Up Boss?**

Really really there is nothing... nothing else to say

**What problems is Follow Up Boss solving and how is that benefiting you?**

Delayed text.

  ### 42. Follow up boss makes even the most confusing tasks easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlotte S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Follow Up Boss?**

I LOVE the automations, which makes all of our communications processes so much easier.

**What do you dislike about Follow Up Boss?**

I wish text messages could be added to action plans, we use texting Betty but it being integrated into the website would be so much easier.

**What problems is Follow Up Boss solving and how is that benefiting you?**

It is solving the problem of agents not talking to clients or communicating with our administrative team.

  ### 43. Game changer for coaching my teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher "Toph" V. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Follow Up Boss?**

I like the visibility of results and automations

**What do you dislike about Follow Up Boss?**

Initially a little hard for agents to adopt from Boomtown

**What problems is Follow Up Boss solving and how is that benefiting you?**

Tracking

  ### 44. Team Leader - Realtor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Follow Up Boss?**

My FUB app! I love it it's in my bottom tray. I absolutely love my hot sheets and all then data at my fingertips!
Easy to use !

**What do you dislike about Follow Up Boss?**

I wish that FUB provided leads and can clone me 😂

**What problems is Follow Up Boss solving and how is that benefiting you?**

Keeps me in front of my clients

  ### 45. Very informative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oscar H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

It is very efficient and saves time. It also helps with automating many actions

**What do you dislike about Follow Up Boss?**

I wish that you would be able to automate social media posts using this CRM

**What problems is Follow Up Boss solving and how is that benefiting you?**

It's solving following up with clients and not letting leads go uncontacted

  ### 46. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

It's the best CRM out there. I love it's ability to integrate and embed apps

**What do you dislike about Follow Up Boss?**

Nothing. It's perfect. It's got everything i need

**What problems is Follow Up Boss solving and how is that benefiting you?**

It's helping us provide value to our agents and nurture our clients

  ### 47. Love FUB!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Community is great and everyone is so helpful! The api is great and user experience is so easy! Almost dummy proof.

**What do you dislike about Follow Up Boss?**

Pricing for a small or solo agent would be good.

**What problems is Follow Up Boss solving and how is that benefiting you?**

No leads left behind

  ### 48. Follow Up Boss Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew L. | Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Follow Up Boss?**

Followup boss is a fantastic system to keep track of clients. It allows you to easily track clients and take notes. Theres also an easy way to set up easy communications automatically by either email and even texting. It automatically lets you see these transactions.

**What do you dislike about Follow Up Boss?**

The reporting tool is not as sophisticated as like a Salesforce would be. THe emails are also pretty basic. If you wanted a better looking email youd probably need to import contacts into something like a Mailchimp

**What problems is Follow Up Boss solving and how is that benefiting you?**

Keeping track of current and past clients. It lets you set reminders to follow up with them and also lets us track their status. We can label these clients based onw here they are in the sales cycle

  ### 49. Good platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan Y. | Company Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Follow Up Boss?**

The data base is very good and it allows us to filter people

**What do you dislike about Follow Up Boss?**

The interface isn't the best at times for daily use

**What problems is Follow Up Boss solving and how is that benefiting you?**

Its solving our daily data base problems

  ### 50. Best CRM ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Follow Up Boss?**

Have been using since 2016 and don't recommend any other CRM. Best in class CRM, amazing support and community

**What do you dislike about Follow Up Boss?**

Nothing. I like everything. Great open API

**What problems is Follow Up Boss solving and how is that benefiting you?**

Streamline business and automate


## Follow Up Boss Discussions
  - [Does follow up boss have a dialer?](https://www.g2.com/discussions/does-follow-up-boss-have-a-dialer)
  - [What is Fub CRM?](https://www.g2.com/discussions/what-is-fub-crm)
  - [How do you follow up with your boss?](https://www.g2.com/discussions/how-do-you-follow-up-with-your-boss)
  - [What is the use of follow up boss?](https://www.g2.com/discussions/what-is-the-use-of-follow-up-boss)
  - [Is there a &quot;FollowUpBoss&quot; guru out there that is willing to work with real estate teams to help them further customize FUB?](https://www.g2.com/discussions/is-there-a-followupboss-guru-out-there-that-is-willing-to-work-with-real-estate-teams-to-help-them-further-customize-fub) - 1 upvote

- [View Follow Up Boss pricing details and edition comparison](https://www.g2.com/products/follow-up-boss/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+13%3A39%3A17+-0500&secure%5Bsession_id%5D=5089b8a4-e056-43c8-b349-e13ee1274347&secure%5Btoken%5D=115a4b4141afa62e587256738615fa8b85541e47f7b46d636387d2affa40b18a&format=llm_user)
## Follow Up Boss Integrations
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews)
  - [BoldTrail BackOffice](https://www.g2.com/products/boldtrail-backoffice/reviews)
  - [Curb Hero](https://www.g2.com/products/curb-hero/reviews)
  - [Fello](https://www.g2.com/products/fello-fello/reviews)
  - [Lofty](https://www.g2.com/products/lofty-lofty/reviews)
  - [Realtor.com](https://www.g2.com/products/realtor-com/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [ylopo](https://www.g2.com/products/ylopo/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zillow](https://www.g2.com/products/zillow/reviews)
  - [Zillow Premier Agent](https://www.g2.com/products/zillow-premier-agent/reviews)

## Follow Up Boss Features
**Client Management**
- Lead Scoring
- Contact Management
- Lead Generation

**Task Management**
- Marketing Automation
- Document Management
- Third-Party Integration

**Platform Features**
- Contact & Account Management
- Opportunity & Pipeline Management
- Task / Activity Management
- Listing Management
- Email Marketing
- Transaction Management
- Lead Management
- CMA Management
- Forecasting & Reporting
- Dashboards

**Agentic AI - Real Estate CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Natural Language Interaction
- Decision Making

## Top Follow Up Boss Alternatives
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,478 reviews)
  - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews)
  - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (395 reviews)

