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FocalScope Reviews & Product Details

FocalScope Overview

What is FocalScope?

Easy to use email ticket and live chat helpdesk system.

FocalScope Details
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Product Description

FocalScope allows your team to collaborate, share responsibility, and keep track of email tickets with group and personal inboxes.


Seller Details
Twitter
@FocalScope
28 Twitter followers

Thomas C.
TC
Overview Provided by:
Sales Director Denmark

Recent FocalScope Reviews

Lalit M.
LM
Lalit M.Mid-Market (51-1000 emp.)
3.5 out of 5
"Focalscope"
E-mails ticket can be easily shared with any client. it's gives opportunity to access the software as a web system. the reporting feature are very ...
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FocalScope Media

FocalScope Demo - Main Screen
FocalScope
FocalScope Demo - Backlog
FocalScope Ticket Backlog
FocalScope Demo - Realtime - Dashboard
Dashboard in FocalScope
FocalScope Demo - Live Chat - agent window
Live chat window in FocalScope
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1 FocalScope Reviews

3.5 out of 5
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1 FocalScope Reviews
3.5 out of 5
1 FocalScope Reviews
3.5 out of 5
G2 reviews are authentic and verified.
Lalit M.
LM
Customer service
Mid-Market(51-1000 emp.)
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Incentivized Review
(Original )Information
What do you like best about FocalScope?

E-mails ticket can be easily shared with any client. it's gives opportunity to access the software as a web system. the reporting feature are very easy to use. we can also save recording session of any client. e-mails response is very fast. Review collected by and hosted on G2.com.

What do you dislike about FocalScope?

I was firstly having implementation issue of this tool in my industry but that was solved by the customer service of this too when we contacted them about our problem. Also pricing of this tool is a little bit high but I think for big industries it does a great work and also it would be worth of the price for bid industries. Review collected by and hosted on G2.com.

Recommendations to others considering FocalScope:

excellent app for e-mail management so it is highly recommended by me. Review collected by and hosted on G2.com.

What problems is FocalScope solving and how is that benefiting you?

In this software e-mails response is very fast and I've used this tool in my industry for emailing to the customers and e-mail management but as pricing of this tool was, I've recently switched to another software. Review collected by and hosted on G2.com.

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