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Flxpoint Reviews & Product Details

Bert I.
BI
Chief Operating Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

Flxpoint allows us to both aggregate our inventory from various distributors, but also manage fulfillment in the most cost effective manner. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

There are a few bulk tasks I would like to be able to do that are not available to the end user. In these cases we have to work through Flxpoint support which isn't too much of a problem as they are pretty responsive. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Fulfillment would be a nightmare without the business logic options that Flxpoint provides. I'm not sure how we would manage without it. Review collected by and hosted on G2.com.

Flxpoint Overview

What is Flxpoint?

Flxpoint is your modern-day Retail Operations Platform built for connected commerce. Flxpoint connects your supply chain to your sales channels and fully automates ecommerce operations. Sell at scale without manual processes or custom development slowing you down.

Flxpoint Details
Product Website
Languages Supported
English
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Product Description

Flxpoint is a data automation and workflow engine platform for e-commerce retailers, brands, and wholesalers to connect and automate their various 3rd party fulfillment and in-house systems to the multiple B2C and B2B sales channels.


Seller Details
Seller
Flxpoint
Year Founded
2020
HQ Location
Jacksonville Beach, Florida
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Description

Flxpoint was built with the mission to help retailers and brands work better together in the modern world of multi-source, multi-channel commerce. Flxpoint connects your supply chain to your sales channels and fully automates ecommerce operations. Sell at scale without manual processes or custom development slowing you down. Flxpoint’s design and workflow engine allows us to solve the most complex 3rd party and dropship fulfillment workflows and inventory management pain points better than legacy software focused primarily on the traditional wholesale relationship.


Travis M.
TM
Overview Provided by:

Recent Flxpoint Reviews

LB
Livio B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great company to partner up with"
Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward. Throughout our onboarding ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"New User ... Liking it !"
Received great onboarding with Sebastiab Yepes. I like the load speed on multi-variable filters.
Christie C.
CC
Christie C.Small-Business (50 or fewer emp.)
5.0 out of 5
"FlxPoint has transformed our eCommerce operations, driving new levels of growth and expansion."
FlxPoint empowers us to list an extensive range of products, maintain accurate inventory updates, and manage pricing seamlessly through automation....
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Flxpoint Media

Flxpoint Demo - Product Listing Management
This is Flxpoint's Product Listing section where you can build your product catalog with our bulk customizations and PIM functionality to then push to your various sales channels.
Flxpoint Demo - Order Management
Flxpoint's Order Management dashboard for Flxpoint users to see and manage their orders from their various sales channels that are being automated over to their connected sources.
Flxpoint Demo - Sources Dashboard
This is the Flxpoint Source dashboard where you can manage and build your supplier, internal warehouse, 3PLs, data sources, and accounting system integrations.
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72 out of 73 Total Reviews for Flxpoint

4.8 out of 5
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72 out of 73 Total Reviews for Flxpoint
4.8 out of 5
72 out of 73 Total Reviews for Flxpoint
4.8 out of 5

Flxpoint Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FlxpointQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SO
Website Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

Fast and very helpful support team! Shoutout to Adam Buchanan, thank you for all your help!

After initial setup Flxpoint becomes an integral part of my daily workflow for maintaining inventory quantities, publishing products to our site from our distributor inventory feeds, and drop ship order routing. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

There is a bit of a learning curve but that is where Flxpoint support comes in to save the day! Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint has become our solution for adding products, maintaining live inventory quantities and costs, and drop ship order routing. Our store has grown from a ~2000 SKU catalog to over 7000 SKUs in record time! While this would have been a nightmare for maintaining costs and quantities in the past, Flxpoint makes it a breeze! You can even pause live inventory updates easily to manually set your quantitity for products you carry in-store. Review collected by and hosted on G2.com.

Chris .
C
Head of Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Flxpoint?

Flxpoint has been a game changer for our business. Without this service, we wouldn't be able to integrate product feeds onto our website, nor would we be able to automate the process of passing orders to our distributor. It also handles the full order lifecycle, right through to order completion within our commerce platform. The automation tools are incredibly flexible, offering "if this, then that" rules that make complex processes run smoothly. Our onboarding with Adam was fantastic he’s a rockstar. I also want to mention how helpful Justin has been. They know how powerful their platform is and take the time to explain each value at your pace. If you can think it there is a way. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

As with any powerful platform, there’s a learning curve when it comes to mastering all the features, especially for someone who isn’t used to handling advanced automation tools. But the more time I invest in learning it, the easier it becomes to manage real world supply chain issues with confidence. Plus support is just an email or zoom away. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint has allowed us to avoid the massive upfront costs of stocking and managing a full warehouse. Instead, they provide the product feed and automate the order management process back to our e-commerce platform. This has been crucial in streamlining our operations, reducing overhead, and ensuring that we can efficiently pass orders to our distributor without needing to hold large amounts of inventory. It has made scaling our business much easier and more cost-effective. Review collected by and hosted on G2.com.

AP
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

We’ve been using the Flxpoint for two years, and it has proven to be a reliable workhorse. It handles a variety of tasks effortlessly, making it an essential part of our daily operations. The build quality is excellent, and it’s designed to last, which has been evident over the time we've had it. However, the initial setup does require some patience, as it’s not the quickest to configure. But once you get past that, it performs consistently and smoothly. Overall, the Flxpoint is a solid investment for anyone in need of a durable, versatile tool. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

However, the initial setup does require some patience, as it’s not the quickest to configure. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

The Flxpoint has been reliably receiving our inventory several times a day for the past two years. Its consistent performance and durability have streamlined our operations, making it an essential tool in our workflow. Despite a bit of setup, it’s proven to be a highly efficient solution for us. Review collected by and hosted on G2.com.

Mark H.
MH
Logistics Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Flxpoint?

We were shipping well over 20,000 orders a month and were manually distributing them to our various fulfillment sites with their various software requirements/limitations. This used to require 2-6 hours of work every day-- Flxpoint has saved us an immense amount of time, not only in daily work, but also in the implementation! We were able to get everything set up in about 6-7 weeks without any additional outside vendors. Big thank you to our Product Specialist Justin for helping orchestrate all that. The support is also friendly and helpful. Ultimately we were able to make the switch to Flxpoint with minimal issues while still meeting our KPI goals! Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

The software feels somewhat new, like it is still building out alot of features. It can also be difficult to keep track of active open issues with the company as well. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint helps u map our inventory to our sales listing and route orders effectively based on our business goals/requirements. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
IC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

Hands-down, the best part of Flxpoint is the support. It's shocking to find a fully supported platform in 2024 where I can just book a call with their team on a whim. Having Justin Henson as our Onboarding Specialist also added depth to our bench in a way we could not have survived without!

Here's the thing - you definitely want/need the Pro version. There are so many features you get, but the best part is the change to the user interface. It's so much more functional! It won't take long to become a power user and you'll understand the platform better on Pro. You will find it easier to integrate, easier to implement, and easier to use. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Flxpoint is bridging and incredible gap for dropshippers, and that's hard when so many people have so many different perspectives on how to do the accounting. So far, the accounting model is the weakest part of Flxpoint. This means it can be hard to place in the tech stack when you have a full-scale ERP. My best advice is to just talk witht their implementation team since they WILL have solved your problem before, just maybe not like you were expecting! Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint's primary solve is: how to dropship, and how to automate that dropshipping.

Importantly, Flxpoint has very sound fundamentals. That's a double-edged sword, because it means that your data has to be clean enough to automate nicely. Ours isn't, and we paid a heavy price early on. However, since we had the real estate to grow and we have the right tools now, it has given us a path forward to fix the bad data we had. Review collected by and hosted on G2.com.

JB
Manager & Logistics Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Flxpoint?

Flxpoint is part of our daily operations for automated and speedy order processing in our morning and noon batches, and in the afternoon for order invoicing and shipping information and inventory update syncing, allwowing us to streamline our workflow and increase our order bandwith to grow our business.

It has allowed us to integrate our selling channels to receive orders and process them quickly in our own warehouse system, as well as by automating and routing orders with our Dropship Vendors. This software also synchronizes inventory for seamless and automated real-time inventory updates across all our marketplaces and notifies of order fulfillment and inventory issues, making them quickly identifiable for resolution.

We also receive great customer service and renewal incentives that help with the price. This software is a worthwhile investment for a growing company seeking syncing their channels and streamlining their order processing and product management workflows. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

FLXPOINT does have a bit of a learning curve, and is aimed at high-volume order businesses. They do help you get set up and familiar with the platform.

Setup requires some initial time investment for programming and configuration, however Flxpoint's dedicated team takes care of it and provides great support afterwards, regardless of the situation.

We do wish more Channel options were available at our rank to allow us to integrate more channels, in exchange for order volume. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint speeds up and automates parts of our order processing workflows with our own warehouse as well as with Vendor Dropship, and inventory update across all our selling channels with the same amount of personnell we have, growing our business and being able to be more competitive. Review collected by and hosted on G2.com.

LB
Marketplace administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Flxpoint?

Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward.

Throughout our onboarding process, Sebastian was prompt in his responses and took the time to explain complex technical processes in easy-to-understand terms. He’s patient, professional, and genuinely cares about helping his clients succeed. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Customers need to make sure that they verify marketplace listings after they get published. Flxpoint works great but human verification will make the whole process more reliable. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward. It integrates with various eCommerce platforms, so juggling multiple sales channels now feels effortless. Review collected by and hosted on G2.com.

Christie C.
CC
eCommerce Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

FlxPoint empowers us to list an extensive range of products, maintain accurate inventory updates, and manage pricing seamlessly through automation. This streamlined approach has significantly accelerated our growth and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We look forward to seeing enhancements in FlxPoint's dashboard and reporting features. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

We used to manually upload inventory multiple times a day, process orders separately for each channel, and lacked an accurate way to manage pricing. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

Andrew and the entire support team always provide solutions to any issue! The Flxpoint development team is always working on improving or creating new features. If we need a custom feature, they have a suggestion intake form!

The automation and prioritization of product building are second to none!

They are adding new integrations or improving integrations for faster transaction times! Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We are waiting for an integration with Quickbooks Canada! Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Flxpoint acts as an order router and Product Information Management system. Both are highly customizable. There is a lot of growth opportunity with Flxpoint. Josh has been a vital part of our success with Flxpoint from the start! Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Flxpoint?

Flxpoint is an amazingly powerful platform who gives you the ability to automate more parts of your business then you could ever imagine. The tools are intuitive, built on rules and "if this, then that" logic. We were able to automated complex supply chain problems with ease.

Our onboarding tech Adam has been AMAZING he is a rockstar.

And I have to call out Justin, Ryan two of the most knowledgeable techs I’ve had the pleasure of working with. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Only negative I can really call out is... there is a learning curve as is the case with all powerful software. I’m still learning about all of the features they packed into Flxpoint, but the more I learn the more powerful and easy it is to handle complex real-world problems. Review collected by and hosted on G2.com.

What problems is Flxpoint solving and how is that benefiting you?

Everything from complex rder routing using many overlapping suppliers to dynamic real-time pricing of our 150k SKU catalog. Review collected by and hosted on G2.com.

Flxpoint