Flexspring Reviews (105)

Reviews

Flexspring Reviews (105)

4.6
105 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and expertise of the team at Flexspring, highlighting their ability to facilitate smooth integrations and address issues promptly. Many appreciate the ease of use and efficiency of the platform, which significantly reduces manual processes. However, some users note occasional delays in ticket response times as a common limitation.

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YM
Yuki M.
Accounting Manager
Mid-Market (51-1000 emp.)
"Payroll Data Integration to NetSuite"
5/5
What do you like best about Flexspring?

We had a great experience working with MJ and his team on the ADP payroll data integration with NetSuite. They demonstrated a clear understanding of our needs and delivered effective solutions tailored to our requirements. Given the time-sensitive nature of the project, we truly appreciated their responsiveness and efficiency throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

Nothing we disliked! Everything they offered was great. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"A solution for syncing payroll"
5/5
What do you like best about Flexspring?

FlexSpring has reduced delays in PR posting from ADP to NS. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

Their website codes does not match emails and entries Review collected by and hosted on G2.com.

JF
John F.
Senior Director CRM Operations
Mid-Market (51-1000 emp.)
"Salesforce integration"
5/5
What do you like best about Flexspring?

Gaurav and team were very helpful in helping us integrate ADP data with Salesforce. The team went above and beyond to be sure that our needs were met. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

There was some difficulty in connecting API's but we were able to overcome those issues rather easily after connecting with Salesforce technical team. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Smooth Experience"
4.5/5
What do you like best about Flexspring?

The weekly meetings kept the project moving. The programmers were easy to work with and no issues with the implementation. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

I didn't have any dislikes or issues with Flexspring. Review collected by and hosted on G2.com.

RS
rob s.
Financial Systems Lead
Mid-Market (51-1000 emp.)
"Flexspring Employee Update from ADP to Netsuite Implementation"
5/5
What do you like best about Flexspring?

Working with Syed and Varun was impressive. They were both very polite, focused, flexible and super responsive. We could not ask for more from implementation team. Syed was always chasing things down as was Varun. They responded timely whenever it was needed. And, when we went live they were just as approachable and helpful. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

we did not like how total source adp does not have a transaction summary report to deal with changes/discrepancies/updates from the initial payroll JE - that part is rigid and not intuitive. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"A Happy FlexSpring Customer"
5/5
What do you like best about Flexspring?

Fast, efficient, understanding of the needs of each business, flexible. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

Meetings could have been condensed on some of the integration matters. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Great customer service and solutions provided."
5/5
What do you like best about Flexspring?

The excellent communication from their team (Kudos to Anitha and Mehul) and timely follow up with the open items. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

NA, everything went really well with our system integration. Review collected by and hosted on G2.com.

Tim P.
TP
Tim P.
NetSuite Administrator
Mid-Market (51-1000 emp.)
"Efficient and Insightful Integration Tool"
4.5/5
What do you like best about Flexspring?

We began using Flexspring to connect our ADP Workforce Now employee information into our NetSuite ERP/CRM solution. Flexspring was a dramatic improvement over the homegrown SOAP integration we were using previously, and provided much better insights into user and manual errors which made troubleshooting this connection much easier.

Implementation was effective and thorough, especially because we had planned out our targeted requirements and provided several details that we wanted to achieve. Terrific support too.

Our implementation project manager was terrific (MJ). Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

The implementation timeline was a little slow, but nothing to complain about. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Integration Ease"
4.5/5
What do you like best about Flexspring?

The people we worked with on our ADP integration. Darryl Polite was our Project Manager and he kept us on track with re-caps and check ins on progress. He made sure that we were comfortable with our integration performance, without rushing the process. He was always responsive and consistent in his communication which was a welcome change from other vendors we have worked with. He truly went above and beyond to ensure our success.

Additionally, Shamsheer Singh was our Technical Consultant, and he helped us in understanding how our needs translated into the system. He also was responsive and willing to explain, or look into, issues.

Both Darryl and Shamsheer made this integration an easier process and we truly appreciated their support. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

This is not necessarily a downside to Flexspring, as it may be common with integrations, but there was no direct communication between Flexspring and ADP. It wasn't a huge problem, but it would have been nice if ADP and Flexspring could communicate directly about technical issues, instead of us having to contact ADP support to contact Flexspring. Review collected by and hosted on G2.com.

LM
Liliana M.
Sr. HRIS Analyst
Enterprise (> 1000 emp.)
"Syed and Shamsheer are great to work with!"
5/5
What do you like best about Flexspring?

Its been great to work with both Syed and Shamsheer! I have limited technical experience on setting up a payroll integration but thanks to their patience and guidance we have been able to fix all of our issues and move forward with our project. I appreciate that they go above and beyond to explain and simplify Technical information. Syed and Shasheer coordinate meetings well. I appreciate all of our meetings where we troubleshoot and fix problems on calls. They are great at responding to questions and concerns. These guys are truly amazing! I am glad I had the opportunity to work with them. Review collected by and hosted on G2.com.

What do you dislike about Flexspring?

I currently do not have anything negative to say about Flexspring. Review collected by and hosted on G2.com.