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62 FlexNet Manager Reviews
Overall Review Sentiment for FlexNet Manager
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The ability to quickly see the status of our licenses servers, and be able to receive alerts when something goes down. Having alerts being sent out is very useful and can save a lot of time bringing up a our license status when we are on call just to see that a normal reread has cause the server to lose communication and therefore trigger an alert. Also like the graphical interface as most information from Flexnet is presented in text box format. Review collected by and hosted on G2.com.
The lack of compatibility with other license managers such and RLM and LM-X.The reporting feature is seriously lacking. It can create reports, but system is very clunky and old school. Even when I create a report, I have to spend time in Excel arranging, sorting, removing fields I don't need and removing values that contaminate the end data.
Not being able to see other license managers prevents the software from being a one stop shop for all license server related issues. It is true that we are not using the latest version, but upgrading takes considerable time and effort to perform, and we have been trying to get it done since I started and we have not done so yet. Review collected by and hosted on G2.com.
A simple yet powerful tool to finally get our inventory, purchases, and maintenance all in one place and able to run reports based on this information. Review collected by and hosted on G2.com.
The reporting features and menus can be a little difficult to get around at first but once you have done a few, it is not to bad. Review collected by and hosted on G2.com.
Well, there's a lot of things which Flexera does well.
Totally customizable inventory, we can import data from everything
Flexera's team initiative to create Community - it was helpful a few times when docs were unsuitable.
I can see also a lot of engagement from your side to improve your product - i.e. when you asked customers about new features ideas. That is great and I encourage your activity in this area. Review collected by and hosted on G2.com.
Import procedures for Import Manager needs to be corrected.
Queries are not optimized well, it needs to be improved definitely.
Especially when it comes to larger amount of data.
For example: There is a lot of Software File Evidence, about 67 million records and DeleteFromImportedInstalledFileEvidence procedure takes too long time to complete - even after setting timeout to 10 hours.
The same relates to Software Raw Software Occurrences. It can extend import time from 3 hours to 10.
I wonder about some kind of troubleshoot guide and some kind of best practice - unfortunately in some cases System Reference and Community is not enough.
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FNMS doenst micro manage linceses and entitlements, but provides a great overview of the state of your whole company. Connectivity with SAP and Active Directory are a great way to get data organized and automated. Vcenter integration is vital for a lot of licensing. Calculation of IBM products sub capacity thru the PURLS is a great capability. Review collected by and hosted on G2.com.
Integration can be difficult depending on your network, but once you get those connections up and running you get over that. You need to really understand your network and sub networks to make sure that you have the beacons and SCCM integrations needed coming in correctly. Review collected by and hosted on G2.com.
- discovery capability of the tool
- SW catalog in general is very good and not just for Microsoft products
- works across multiple platforms Review collected by and hosted on G2.com.
- some of the license consumption calculations for specific metrics could use improvement
- sometimes the tools is not doing what it's supposed to (Production/Non-production license assignment does not work) Review collected by and hosted on G2.com.
The diverse feature ensures that almost any company will be able to align their process with the tool workflow. Also, there is a regular release roadmap ensuring that the application is up-to-date with latest industry trends. Companies who are new in asset management can get a quick start with this tool and the consultants I have worked with are knowledgeable and can support from scratch to a stable environment. Review collected by and hosted on G2.com.
There is minimal documentation for step-by-step installation, configuration or up-gradation. Missing sensitivity to customer IPCC process. Corresponding to monitoring, the newly introduced dashboard has a lot of bugs and needs improvement. Review collected by and hosted on G2.com.
I love that FlexNet has the look and feel of a Microsoft product, it makes navigation feel intuitive and when you are new to using it. I also like the separation of the management and analytics dashboards, it helps to keep the interface from looking cluttered and offers a clear separation between data and analysis. Review collected by and hosted on G2.com.
Unfortunately, FlexNet does not provide the robust SKU library that would take this product to the next level. The Application Recognition Library (ARL) is very comprehensive, but it is lacking the associated SKUs, which they do not share with you or allow you to search. This makes processing a purchase very tedious - a problem that FlexNet is supposed to be a solution to. Oftentimes there is also issues with the ARL having incorrect data, such as incorrect product use rights. - Updating 11/2019 to say that we have seen a great deal of improvement in the PURL and that their support team has been excellent in solving cases in a timely manner. Review collected by and hosted on G2.com.
FlexNet Manager is very user friendly compare to other competitors like SNOW License manager. I working both Flexera and SNOW License Manager. I want to share major two advantages.
1) Agent installation: while agent installation we facing Mem and CPU utilization very high in SNOW License manager but in FlexNet it's very less. I implemented FNMS four organizations still now never seen any issues related Mem and CPU consumption. This feature is best in Flexera why because this is basic requirement for Flexera Administration who deploy and manage FNMS. We encourage many customers to FlexNet Manager for license complains. And Optimization based on this Mem and CPU high Utilization in SNOW License Manager.
2) Contract, PO, License : in SNOW License Manager we can't able to create PO, Contract and License separate. Agreement and License only have two options. FlexNet Manager we can create Contract, PO, License separate and we are able to triggers the mail alerts to SAM Managers for going to expire contracts. Review collected by and hosted on G2.com.
only one thing very dislike thing support. when we raise the ticket it's take to much time to resolve the issue and response also. Review collected by and hosted on G2.com.
The ability to accurately detect applications deployed in their licensing context and achieve licensing perspectives. Review collected by and hosted on G2.com.
Agent Management can be challenging however this is more specific to Client environments and the multitude of groups that need to be navigated. That said, the process is less challenging with certain organizations than others. Review collected by and hosted on G2.com.
