FixMe.IT Reviews & Product Details - Page 6

Very reliable, gives me the facilities I require when supporting clients. File transfer very useful. Review collected by and hosted on G2.com.

Occasionally freezes, needing to disconnect and reconnect, this may be connection problems though. The ability to run command shell would be handy. Review collected by and hosted on G2.com.

Ease of use. Some of my customers allow me to set up automatic remote access, because they just want things fixed. Review collected by and hosted on G2.com.

It can be problematic talking some customers through the process of downloading the software and installing the client. Review collected by and hosted on G2.com.

That it's so responsive and suffers from very little lag Review collected by and hosted on G2.com.

That we can't currently use it for Mac devices Review collected by and hosted on G2.com.

Fixme.it has the ability to install a support for activation, control and remote establishment, in which great functions of digital work are attended, effective to offer an instantaneous help for the users, where multiple sessions can be managed, in different devices, working with brand customizations, secured transfer of files, intelligent recording of remote sessions, with option of chat and text communications. Review collected by and hosted on G2.com.

It has errors in its connectivity, due to a sequence of interruptions affecting its network processing center, which makes its communications unstable, presenting data loss and delays in the delivery time of work assignments required by the enterprise system, being the real-time chat ineffective due to the lack of establishment of instant connections, having to reinforce one the value of the fixme.it format communication codes. Review collected by and hosted on G2.com.

Unattended access is very convenient - can work on issues during off peak hours. Review collected by and hosted on G2.com.

It periodically times you out, and takes some wait period to get back in. Review collected by and hosted on G2.com.

I tried several remote access software packages before hearing about FixMe.IT from a colleague. The software works great and is more fully featured than some of the competitors more expensive products. I highly recommend it. Review collected by and hosted on G2.com.

Nothing I can think of to dislike at the moment. I would like to see support for Android devices in the future. Review collected by and hosted on G2.com.

Unattended customer/client features. You can get direct access from the website (fixme.it) , if you don't have unattended client installed. Very good speed of connection. Review collected by and hosted on G2.com.

They do not have session transfers and no surveys and feedback.

They lack diagnostic tools.

Cannot be used on mobile platforms. Review collected by and hosted on G2.com.

I can have one host (me) and a few CONCURRENT users. Im a teacher so that feature in this crisis is much valued ( I teach mainly programming.) .

These guys at Fixme are performing a social service - THANKS!

Reliable. No breakdowns. I'd be a bit lost for superlatives. Review collected by and hosted on G2.com.

The name :-)

Fixme doesn't do justice. Its capability is far beyond offering tech support. Review collected by and hosted on G2.com.