FixMe.IT Reviews & Product Details - Page 18

Very robust and very affordable. The unattended client option is extremely useful. The on-demand remote control is easy for clients to initiate. Review collected by and hosted on G2.com.

Mac and mobile support would be nice, but they also aren't really necessary for me. Review collected by and hosted on G2.com.

First of all it is easy for the end user. They go to fixme.it and start a session. That is it. Second, I can remote into their pc, set up unattended modes, Share files, share my screen if needed. The customer service is great as well, prompt and helpful Review collected by and hosted on G2.com.

nothing.. it is perfect for me and my customers Review collected by and hosted on G2.com.

Easy to get clients to navigate too and get running Review collected by and hosted on G2.com.

I would like a few more options like the ability for me to install a button that comes into my console because they require help. We use this as internal assistance Review collected by and hosted on G2.com.

The basic functions that work. Easy to use. Fairly easy site to direct users to download client support file Review collected by and hosted on G2.com.

Unfortunately, doesn't support mac. Can't run from cell phone. when On the road, need to pull out laptop to give support to users. Review collected by and hosted on G2.com.

I like the fact I can log into multiple pc's at the same time and I don't have to disconnect the software. Also you can setup unattended clients if you need to log into someone's pc after hours when they are not there. Review collected by and hosted on G2.com.

At times the program will lock up but that a lot of times has to do with the internet connection of the end user. Review collected by and hosted on G2.com.

The thing I like most about this product is its ease of use. Its so simple to get connected! Review collected by and hosted on G2.com.

The only thing I dislike about this product is I haven't found an auto-connect feature that I know of. Review collected by and hosted on G2.com.

Run as Administrator capability with Safe Mode and Unattended for fixing 99% of what ails us ! Review collected by and hosted on G2.com.

Not found anything thus far that I Dislike however do from time to time have user issues when they cannot see the Grant Access prompts as they pop under other things. Unsure whether it would be wise or even possible to force Modal control of this dialogue box so it always appears in front of everything else..

I Really wish there was an expert client for Android and IOS, Linux... even if not a user client. Review collected by and hosted on G2.com.

- Price

- Ease of use for the end user. Cannot make it any simpler to get the client setup

- Ease of use for the technician

- Remote Speed. Regardless of connection it always seems to be smooth Review collected by and hosted on G2.com.

- Limited Features. Would like to setup users to be able to login to a select few computers for instance

- No web app Review collected by and hosted on G2.com.

The ability to reboot a computer to safe mode or regular mode once connected is an awesome feature that I use often and allows for removal of malware and rogue drivers. I typically will setup customer servers and needy workstations for unattended access so I can resolve issues after business hours. Review collected by and hosted on G2.com.

Not much to dislike with the product, it's always worked for me and pays for itself at least 10x each month. Review collected by and hosted on G2.com.

The process is very simple for both user and support representative. Never had an issue during client installation. Also, the ability to perform remote reboot and resume is a godsend! Review collected by and hosted on G2.com.

Nothing that I can think of.It's our favorite tool! Review collected by and hosted on G2.com.