Firmable Reviews & Product Details

Quick setup and implementation to accessing a large employer base to connect with contacts as key decision makers and saves alot of administration burden fact finding contact details. Easily integrates with CRM's data set. Valuable data centre and ability to extract bulk contact list to support e-DM campaigns. It's a daily tool as one source of truth for contacts, Firmable has been very responsive on turnaround time on customer support Review collected by and hosted on G2.com.

Some contacts in the data, not updated which can at times create uncomfortable contact engagement. Some contacts that appear in the company profile on LinkedIn, are not captured in Firmable data. Review collected by and hosted on G2.com.

I really appreciate Firmable's quick responding and efficient team that provides accurate answers. This has allowed us to get onboarded quickly and use the system effectively from day one. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

I have not found any issues as yet. Review collected by and hosted on G2.com.

Firmable is great if you want quick, no-fluff prospecting their data is pretty clean, and I love how simple it is to filter by industry, company size, and location without drowning in too many options. The platform feels lightweight but still gives you solid company intel (ABN, size, revenue estimates) so you can qualify faster and move on to outreach. Review collected by and hosted on G2.com.

Sometimes the data can feel a bit limited especially for mid-market companies where I’d like more detailed insights like tech stack, recent news, or decision-maker contact info. It works great for a quick scan, but I often need to cross-check with LinkedIn or other tools to get the full picture. Review collected by and hosted on G2.com.

Firmable has made it much easier for our team to get accurate, up-to-date contact data at scale. The integration into our workflow is smooth, and the quality of data has been consistently higher than other enrichment tools we’ve trialed. It’s saving us time and helping reps focus on the right conversations. Customer support is incredible, and love that you can make bespoke asks for the team, and they are almost always addressed within 24 hours! Review collected by and hosted on G2.com.

The user interface could be a little more intuitive—sometimes it takes a few extra clicks to get what you need. Search filters could also be more flexible (e.g., combining multiple parameters without workarounds), and or workflow triggers and alerts when someone changes role etc Review collected by and hosted on G2.com.

We were recommended to Firmable by a competitor to better suit our needs when they could not supply what we wanted. It's great. Very up to date as most people keep their LinkedIn profiles current, and if they details aren't correct Firmable will research or refund such contacts. Ability to be able to target specific people is a real plus, and very important. Better questions (sort criteria) provide better answers (lists). Took us a few small test runs to really understand some of the possibilities, but we're getting there. And Firmable continues to improve. Review collected by and hosted on G2.com.

The separation between company and contact. Your need to buy each list separately to get full details on either. We believe that people have relationships with people, so we always search for people, and more information on the company at the time of download would put things into better context. Of course there's just enough cross-over information to make a connection between the two, but it would be good to have more of the other when getting the list, or even being able to pay more for a more inclusive list and not have to produce two lists then try and marry them together. Review collected by and hosted on G2.com.

The comprehensive lead database for Australia and New Zealand is a game-changer. It's significantly improved our ability to target the right prospects and clients. I also really appreciate the proactive support from our customer success manager, who has been instrumental in helping us maximise the platform's potential. Review collected by and hosted on G2.com.

While the platform is excellent for contact information, it would be even more valuable if it provided more detailed insights into the backend technologies used by the listed organisations. I understand this data can be difficult to obtain, but it would enhance our targeting strategies significantly. Review collected by and hosted on G2.com.

Firmable almost always has the data that we need, and when it doesn't, they are able to find it quickly. The product is easy-to-use and extremely powerful. Whenever we have an issue or a query, Elliot in support is thorough, friendly, knowledgable and solution-oriented. Review collected by and hosted on G2.com.

There is nothing that we dislike about Firmable. We have used alternatives in the past such as Apollo, RocketReach, etc, and Firmable takes the cake. Review collected by and hosted on G2.com.

Firmable operates much like other tools such as Zoominfo for contact searching and market research. Whilst not perfect in it's data set (no single tool is), its definitely has information and contacts that other non AU tools don't.

There is another very useful feature- AU industry categorisation, which helps prospecting for industry groups which are specific to Australia, like NDIS providers ETC. Review collected by and hosted on G2.com.

The main interface could use a slight re-design, as sometimes it's not always clear where to type your query. It's a minor thing, but something I think could use improvement. It could also use more integrations, specifically into Dynamics CRM. Review collected by and hosted on G2.com.

It has helped us to flesh out our account based marketing and assure that we're speaking to the right people. Review collected by and hosted on G2.com.

There are occasions when the contact information is not available, though it's not too often. Review collected by and hosted on G2.com.

Firmable has been a game changer for us day to day. We find it's the best of the best when it comes to accurate data for our industry. It's super easy to use and the integration with our CRM (Hubspot) makes it a dream!

Our CSM Rowan has been incredible helpful and always there to answer questions if we ever have any. Review collected by and hosted on G2.com.

Nothing that I dislike about Firmable. As it continues to grow and more data becomes available it will just get better and better Review collected by and hosted on G2.com.