Firespring Pros and Cons

Firesprinv helped me to by creative solutions in marketing, printing and technology. Review collected by and hosted on G2.com.

Nothing. So far my experience with fire spring is very good. Review collected by and hosted on G2.com.

Updating different webpages was quick, once you understand how it works. Review collected by and hosted on G2.com.

Real struggle on image sizing - inconsistent regardless of upload size. The program is Not user intuitive and took awhile to understand how to best organize information. Review collected by and hosted on G2.com.

Firesprings customer service team is awesome, they are always able to get back to me on any questions i may have. Review collected by and hosted on G2.com.

They're east coast, so on the west coast its not ideal to lose their services at 3pm. It would be ideal if they offered some 4 hour support. Review collected by and hosted on G2.com.

I adore fire spring! It's an easy way to manage my website while keeping a unique interface. Review collected by and hosted on G2.com.

i dislike that the tech support is only available east coast hours. Review collected by and hosted on G2.com.

Firespring makes it easy to manage quick changes to websites and email addresses.They have many different tools available for use that expediate common managagerial tasks. Their tools range from prebuilt layouts, to prebuilt elements that all tend to work in harmony with each other, without having to do much extra. Implementing your own features is also quick and easy. Review collected by and hosted on G2.com.

Speed of use does have a drawback. Although it rarely has a negative impact, having all changes made be live immediately is a bit of a handicap. In order to test changes that may not be 100% without potentially breaking the page, pages must be duplicated to an unlisted subdomain, then tested there. If I could recommend a fix it would be to have an option that lets me preview changes prior to applying. Whether thats in the form of a button at the end of the editing screens that says "Preview" or if it's something else, either way it would certainly be a welcome revision. Review collected by and hosted on G2.com.

We get a package that includes website, email marketing, and event registration for a very reasonable price. They worked with us to add an unusual feature (for a non-profit) to customize our template even more than what they typically do. Review collected by and hosted on G2.com.

I wish our Firespring site connected to Rasier's Edge. And I wish the Paymentspring option had quarterly, semi-annual and annual renewal choices instead of just monthly.

Tech support and customer service are *great* when you can get them. Unfortunately, we've had some times when we hit a busy season or something, and then it's been hard to get the help we need (probably true of any provider). Review collected by and hosted on G2.com.

Customer service/support

Integrated services

Easy to use no matter how much tech knowledge one has

Constantly improving products Review collected by and hosted on G2.com.

Nothing, we haven't had anything missing or not work properly. Review collected by and hosted on G2.com.