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Firespring Reviews & Product Details

JC
Marketing & Communications Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Firespring?

Firesprings customer service team is awesome, they are always able to get back to me on any questions i may have. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

They're east coast, so on the west coast its not ideal to lose their services at 3pm. It would be ideal if they offered some 4 hour support. Review collected by and hosted on G2.com.

Recommendations to others considering Firespring:

I'd recommend making sure that you're contacting the customer support team early on in the day. Usually they take a little while to get back to your on your requests. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

I prefer firespring to go daddy or any other website hosting platforms. We're solving the webhosting problem with Firespring. Review collected by and hosted on G2.com.

Firespring Overview

What is Firespring?

Firespring provides mission-driven websites, an easy content management system, critical fundraising tools, customized event registration, member solutions and key integrations. It’s a nonprofit mission management system built to expand your organization’s capacity, motivate your donors and constituents and help you grow. Your mission management dashboard provides all your tools and resources in one place: website management, event calendar, event registrations, member management, fundraising and donations, even messages received via your integrated web forms. Control everything from one place with point-and-click simplicity.

Firespring Details
Languages Supported
English
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Product Description

Firespring provides nonprofit website design and development.


Seller Details
Year Founded
1992
HQ Location
Lincoln, NE
Twitter
@Firespring
3,470 Twitter followers
LinkedIn® Page
www.linkedin.com
155 employees on LinkedIn®

Jeff L.
JL
Overview Provided by:

Recent Firespring Reviews

Sahithi A.
SA
Sahithi A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent service"
Firesprinv helped me to by creative solutions in marketing, printing and technology.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Website management"
Updating different webpages was quick, once you understand how it works.
JC
Jessica C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Firespring is a great Webhosting platform!"
Firesprings customer service team is awesome, they are always able to get back to me on any questions i may have.
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Firespring Media

Firespring Demo - Nonprofit Content Management System
The intuitive CMS from Firespring is designed to help you easily update your website.
Firespring Demo - Search Engine Optimization (SEO)
Efficiently manage your SEO elements.
Firespring Demo - Social Sharing Options
Use social sharing tools built right into your website page manager to ensure sure the right text and images appear on your social media posts.
Firespring Demo - Website Image Management
Your website images can be easily sorted into categories that make sense for your organization for easy upload.
Firespring Demo - Online Event Calendar
The online event calendar is integrated directly into the Firespring nonprofit website builder to make event management simple and quick.
Firespring Demo - Fast and Secure Website File Management
Your organizations annual reports, information guides, event flyers and more can be easily uploaded and organized within your nonprofit website builder and posted on your website for your audience to access.
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6 out of 7 Total Reviews for Firespring

4.6 out of 5
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6 out of 7 Total Reviews for Firespring
4.6 out of 5
6 out of 7 Total Reviews for Firespring
4.6 out of 5

Firespring Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Sahithi A.
SA
Regulatory Affairs Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Firespring?

Firesprinv helped me to by creative solutions in marketing, printing and technology. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

Nothing. So far my experience with fire spring is very good. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

Firesprinv provided me strategic guidance and great support. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Firespring?

Updating different webpages was quick, once you understand how it works. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

Real struggle on image sizing - inconsistent regardless of upload size. The program is Not user intuitive and took awhile to understand how to best organize information. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

Using Firespring allowed us to build and maintain the website in house. We didn't have to work with an agency for needed info updates. Review collected by and hosted on G2.com.

MT
Marketing Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Firespring?

I adore fire spring! It's an easy way to manage my website while keeping a unique interface. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

i dislike that the tech support is only available east coast hours. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

the issue that's being solved is the issue of having a web platform. Review collected by and hosted on G2.com.

CB
Graphic Design & Production Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Firespring?

Firespring makes it easy to manage quick changes to websites and email addresses.They have many different tools available for use that expediate common managagerial tasks. Their tools range from prebuilt layouts, to prebuilt elements that all tend to work in harmony with each other, without having to do much extra. Implementing your own features is also quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

Speed of use does have a drawback. Although it rarely has a negative impact, having all changes made be live immediately is a bit of a handicap. In order to test changes that may not be 100% without potentially breaking the page, pages must be duplicated to an unlisted subdomain, then tested there. If I could recommend a fix it would be to have an option that lets me preview changes prior to applying. Whether thats in the form of a button at the end of the editing screens that says "Preview" or if it's something else, either way it would certainly be a welcome revision. Review collected by and hosted on G2.com.

Recommendations to others considering Firespring:

There's not a perfect solution for any company when looking for these services. Choose what best suits your needs as a company. Firespring works for us very well, but there are always going to be things that other providers do better. I would definitely recommend giving Firespring a shot to see if it is suited for you. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

Website management. Firespring has made it much more simple to manage and edit content that is on our website for monthly promotions, SEO and other website tools. Review collected by and hosted on G2.com.

SH
Communications Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Firespring?

We get a package that includes website, email marketing, and event registration for a very reasonable price. They worked with us to add an unusual feature (for a non-profit) to customize our template even more than what they typically do. Review collected by and hosted on G2.com.

What do you dislike about Firespring?

I wish our Firespring site connected to Rasier's Edge. And I wish the Paymentspring option had quarterly, semi-annual and annual renewal choices instead of just monthly.

Tech support and customer service are *great* when you can get them. Unfortunately, we've had some times when we hit a busy season or something, and then it's been hard to get the help we need (probably true of any provider). Review collected by and hosted on G2.com.

Recommendations to others considering Firespring:

Non-profit organizations should do themselves a favor and look into switching to a Firespring account. It's just as easy - if not easier - that WordPress with drag-and-drop interface and simple templates that are customized for your NPO. We save a lot of money and time with Firespring, and every NPO could use that! Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

We have a site that looks like *us* but is in an easy-to-use template. Since it comes with email marketing and event registration, we don't have to use multiple providers or pay multiple fees. Review collected by and hosted on G2.com.

Caitlin A.
CA
Analyst II - Process Improvement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Firespring?

Customer service/support

Integrated services

Easy to use no matter how much tech knowledge one has

Constantly improving products Review collected by and hosted on G2.com.

What do you dislike about Firespring?

Nothing, we haven't had anything missing or not work properly. Review collected by and hosted on G2.com.

Recommendations to others considering Firespring:

Call their current clients. Not a single person I talked to had anything negative to say. All satisfied clients. Review collected by and hosted on G2.com.

What problems is Firespring solving and how is that benefiting you?

Centralized website, donations, events registration, email marketing, and analytics Review collected by and hosted on G2.com.