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Fireflies.ai Reviews & Product Details - Page 65

Fireflies.ai Overview

What is Fireflies.ai?

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions.

Fireflies.ai Details
Languages Supported
English
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Product Description

Fireflies generates automated meeting notes from phone conversations.


Seller Details
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@firefliesai
6,601 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
Description

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.


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Overview Provided by:
Partnerships and Integrations @ Fireflies.ai

Recent Fireflies.ai Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent accuracy and easy dashboard interface"
Really appreciate the inclusion of webhooks and an API for additional integration elsewhere.
BE
Bradley E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing AI Note Taking App for all your meetings"
The ability to use my phone to record and transcribe meetings. This is great when you have a call and it is not an online meeting, FireFlies does a...
FB
Fernando B.Small-Business (50 or fewer emp.)
5.0 out of 5
"AI-Powered Productivity for Meetings"
Honestly, it’s a huge time-saver. The way it automatically joins meetings, records, and turns everything into searchable transcripts is a game-chan...

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648 Fireflies.ai Reviews

4.8 out of 5
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648 Fireflies.ai Reviews
4.8 out of 5
648 Fireflies.ai Reviews
4.8 out of 5

Fireflies.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Fireflies.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fireflies.ai?

Team is able to focus on being present in the call and can go back later and read the notes / listen to key elements for follow up. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Fireflies is working on better filtering and sharing options. Had a great call with product to demo some of them so we can help them continue to improve. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Better notetaking for action item follow ups. Review collected by and hosted on G2.com.

AS
AVP Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Fireflies.ai?

Ease of use, error-free transcription services Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Storage is significantly less for basic accounts, need more time storage facility Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Trying to get real-time transcripts of all my audio meetings Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Fireflies.ai?

It is so simple to use, we just have add fred@fireflies.ai to the invite and the bot would join the event, I don't think anyone can make this process simpler. And the accuracy of transcription is also great. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

It doesn't give detailed level analytics like #participants, and who all attended, for how long were they there, etc. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

I am solving my habit of note-taking from every meeting, this process has become so simple now that I just have to add one email in the calendar invite and my notes are taken. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fireflies.ai?

Product is constantly improving, and customer service is quickly and responsive. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I can't think of much. I know what I signed up for. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Fireflies AI saves me a lot of time during meetings and syncs well with my teleconferencing platform. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Fireflies.ai?

The fact that it automatically transcribe the entire meeting, and I receive the transcript as soon as the meeting end, all combined make me like it. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Sometimes I feel I don't want to transcribe a meeting, but I don't know if fireflies is even active until after the meeting. This sometimes hurts more than it helps. Review collected by and hosted on G2.com.

Recommendations to others considering Fireflies.ai:

It's a great service to use, but be sure to disable it for any non-professional meeting, as it's not required. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Having the transcript of a meeting (when relevant) is highly underrated and hugely appreciated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fireflies.ai?

Whenever I attend a meeting, Fireflies.ai helps me take notes, even if I am not in the meeting. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Though the notes are not perfectly translated, it's good enough to read later and understand. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Notetaking with AI, meeting assistant Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Fireflies.ai?

Note-taking and sharing automatically via emails, even when we do to attend the meetings. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Not the perfect translation of the speaker. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

Note-taking, meeting assistant Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Fireflies.ai?

FireFlies AI records and transcribes all meetings, allowing you to search specific topics, as well as action items. It can also route all information into a Slack channel after a call with 90% accuracy and create action items too. You can listen to the recording at double the speed or download it into your preferred format. I love having the ability to click into a spot within my transcript and listen to a particular snapshot.

The pricing is fairly affordable vs. the cost spent to have someone join in on all our meetings. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

There's not much to dislike in my opinion. The first time I tried to use it, it did not work to join my Join.Me line, but worked perfectly with Google Hangouts. It is important to always include the dial-in URL and the screen share link as FireFlies AI will scan both to try to join the meeting.

I also wish that the free trial could be extended a bit longer - you initially get to have your first recording free in order to try it out. Review collected by and hosted on G2.com.

What problems is Fireflies.ai solving and how is that benefiting you?

We spend a lot of hours having someone join calls just to take notes. This will help to reduce the cost of someone having to join any important meeting with our clients. Review collected by and hosted on G2.com.