Fireflies.ai Reviews & Product Details

The product reduces the work and time it takes to transcribe meetings, especially those meetings that have a large number of attendees and which require accuracy. This is particularly true when attendees are from various countries that speak other languages as a primary language. An accurate transcription, in this case, makes it easier for the attendees to review and fully understand the content.

The ability to have on hand a break out of topics, timelines, and assignments is super helpful. This is coupled with a "living transcription" that allows a reviewer to focus on a part of the conversation, complete with video, to better undertand the topic at hand.

Implementation was super easy, just configure the service and invite Fred to the meeting. Everyone has been able to use it.

I use Fireflies in literally ever Zoom meeting because it augments and improves communication. The integration with Zoom was simple, and nearly automatic. No one that I've recommended the service to has had any trouble setting it up or using it.

I'm not able to speak to customer support because, frankly, we haven't needed any. It just works. I've yet to find a situation where I needed to reach out to customer support to solve a problem. If customer support works as well as the rest of the service, I'd expect it to be top shelf.

Our many meeting attendees have raved about the results and many have adopted Fireflies in their own meetings and practices. Review collected by and hosted on G2.com.

I have to be honest and say that I can't think of anything that isn't useful. There are metrics that we use less often but none of them lack purpose or functionality. Review collected by and hosted on G2.com.

I love that Fireflies frees me up to be an active listener and partipant in the meetings it is recording and transcribing. I am no longer tied to my pen and notebook.I also like that if I miss a meeting, I can read the summary and the transcript to determine what really happened. It was seamless to implement and integrate into our meetings and everyone in our office ends up using it multiple times each week. Review collected by and hosted on G2.com.

Fireflies is not perfect. It sometimes misidentifies the speaker and doesn't know all of the technical terminology that we sometimes use, so it is not to be taken literally and we sometimes need our phonetics to determine what was actually said. Another thing I have noted is that is someone put a message in the Teams chat during the meeting, it is not recorded or included in any summary. Review collected by and hosted on G2.com.

I admire the idea of having the application automatically start recording and taking notes. Sometimes I forget to do the recording manually, but when I see the icon, I realize I am already covered since the system was already setup, especially I use the application frequently for my virtual meetings. Review collected by and hosted on G2.com.

Though I was trying out the "Free" version of the software, it was a slight setback to see the message of having little to no recording minutes left on my profile. However, I am glad that convinced me to upgrade to the next package, which is what I am finalizing now. Review collected by and hosted on G2.com.

We've been using Fireflies.ai for all our meetings, both internal and with customers. It's made following up from meetings much easier, and no need to look at hastily scribbled notes anymore. We love the transcription feature, as well as being able to use it on the go via the mobile app for in person meetings or quick notes you want to leave for yourself while out and about. Was super easy to implement, and we as a company have used it almost every day since we found it. Review collected by and hosted on G2.com.

There really isn't anything to dislike, unless you just don't want a notetaker. It integrates with our Teams calls seamlessly. The only thing I notice that some notetakers have that Fireflies does not is the ability to track speaking time or monologuing in real time. You can see some of this data in the reporting aftewards, but would be nice to see it in real time to make some of our more long winded speeches more concise. Review collected by and hosted on G2.com.

Fireflies is great at meeting transcriptions. The speed and accuracy of the transcriptions allows me to turnaround meeting minutes and action items to the various teams quickly and easily. Previously, it would take a day or two to review my notes, gather notes from other attendants and type up and distribute. Now I review the automated notes and action items; do minor editing and revisions and copy the whoe thing to our internal template and distribute across the org within an hour after the meeting is over. Review collected by and hosted on G2.com.

Biggest dislike is how it tries to make everyone join Fireflies even if they are just an attendant to a meeting. Review collected by and hosted on G2.com.

I’m in an executive-level master’s program, and a colleague recommended Fireflies.ai as a notetaking tool. I started with the basic plan, upgraded to Pro within days, and then moved to the Business plan during the holiday free trial. Now, I use it for everything: capturing lectures to reference after graduation, managing personal tasks, and supporting the launch of my new firm.

The business suite's unlimited minutes are a lifesaver since I use it for hours daily. But the real surprise? The Fred AI chat feature. I initially thought it was redundant since I already use ChatGPT daily, but after trying it during the trial, I was blown away. It ties everything together seamlessly and works as the perfect assistant. Review collected by and hosted on G2.com.

The only improvement I’d love to see is the ability to record live discussions directly on a computer, not just the phone app. That limitation is a bit frustrating, but it’s a minor flaw in an otherwise fantastic product. Review collected by and hosted on G2.com.

As a seasoned executive with more years under my belt than I care to admit, I've sat through my fair share of meetings. Some productive, some... well, let's just say I've perfected the art of looking engaged while mentally redecorating my office. But then along came Fireflies.ai, and suddenly, meetings became a whole lot more bearable. Dare I say, even enjoyable?

First off, let me tell you about the transcription accuracy. It's like having a stenographer with superhuman hearing and the typing speed of a caffeinated cheetah. No more squinting at my chicken scratch notes or trying to decipher what "prdct lnch Q4???" means. Fireflies captures every word with over 95% accuracy, even when Jim from accounting mumbles his way through his quarterly report. But Fireflies isn't just a glorified tape recorder. Oh no, it's got more tricks up its sleeve than a magician at a Las Vegas residency. The AI-powered summaries and action item extraction are like having a personal assistant who actually pays attention during meetings. No more forgetting about that crucial task buried in an hour-long discussion about the office's new recycling initiative. Fireflies serves it up on a silver platter, complete with deadlines and assignments.

Now, let me regale you with a tale of how Fireflies saved my bacon last month. Picture this: I'm in back-to-back meetings all day, barely time to grab a coffee, let alone process what's being discussed. Enter Fireflies, my digital knight in shining armor. It diligently recorded and summarized each meeting, allowing me to review the key points and action items in a fraction of the time. The result? I walked into the executive briefing the next day armed with insights and ready to dazzle. The looks of impressed surprise on my colleagues' faces were worth every penny of the subscription. In conclusion, Fireflies.ai is like having a super-intelligent, never-tiring assistant who's always on top of things. It's transformed my meeting experience from a necessary evil to a productivity powerhouse. So, if you're tired of feeling like meetings are black holes sucking away your time and energy, give Fireflies a whirl. Your future self will thank you – probably in a meeting that Fireflies is dutifully recording. Review collected by and hosted on G2.com.

The AI assistant's name is Fred. Fred! I was hoping for something more exotic, like Bartholomew or Reginald. It's hard to feel cutting-edge when your AI sidekick shares a name with your neighbor who still wears socks with sandals.

Also, the Fireflies.ai logo doesn't actually depict fireflies. It's a stylized flame. I mean, really, how am I supposed to explain this discrepancy to my grandchildren? It's keeping me up at night, I tell you.

These are the issues that plague my Fireflies.ai experience. Now, if you'll excuse me, I need to go dictate my memoirs to Fred while sipping on an overpriced latte. Review collected by and hosted on G2.com.

It is basically very easy to use and you can quickly find your way around. Particularly good is the automatic language detection, so you don't have to constantly switch manually when you switch between languages in different projects. I find the summaries and especially the block formation (topic blocks) very well done. I was surprised how well Fireflies understands and collects tasks!

The settings for the integration are really easy to understand once you've had a look at them. The key VC tools are supported in any case (Meet, Teams, Zoom etc.), more exotic tools tend not to be. Review collected by and hosted on G2.com.

In my opinion, the dashboard could be designed to be simpler and clearer – the same goes for the invites. Review collected by and hosted on G2.com.

I appreciate how accurate Fireflies.ai transcripts are. The voice identifications, task lists, summaries, time next to notes that link to transcripts are excellent. I also appreciate being able to capture live meetings when meetings are not held online. Great tool, quick processing, and affordable. Review collected by and hosted on G2.com.

I have not experienced anything I dislike. Review collected by and hosted on G2.com.

After setting up my account working with Fireflies has been seamless. I am able to send the recap to clients, I easily reference it when writing up proposals and statements of work for exact wording, and it's suprisingly accurate on action items. I use it for every meeting now and tend to get a little "annoyed" when there isn't a Fireflies notetaker. I know that other services are now "built in" to workplace productivity tools, but plan to keep my active account. I think this software is better than the others. Review collected by and hosted on G2.com.

I'd like to be able to update the logo to match my company brand/avatar. I don't think I have figured out a way to do that yet. Review collected by and hosted on G2.com.