FieldEdge
Editedit
Play Video
FieldEdge
By FieldEdge
Show rating breakdown
4.1 out of 5 stars
See all 82 FieldEdge reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by FieldEdge.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact FieldEdge
Optimized for quick response

FieldEdge Reviews & Product Details - Page 9

Editadmin

FieldEdge Overview

Editedit
What is FieldEdge?

FieldEdge helps HVAC, Plumbing and Electrical professionals easily maximize profits and streamline Operations. FieldEdge features include customer history, a robust dispatch board, payment processing, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and increase efficiency on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field.

FieldEdge Details
Product Website
Discussions
FieldEdge Community
Languages Supported
English
Show LessShow More
Product Description

FieldEdge provides an easy & efficient way to track customers, dispatches, finances, service agreements, inventory, service history, technicians & more.

Seller Details
Seller
FieldEdge
Company Website
Year Founded
1980
HQ Location
Fort Myers, US
Twitter
@dESCO_FieldEdge
435 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®
Description

FieldEdge is a leading provider of field service management software designed to streamline operations for service-based businesses. Their platform offers a comprehensive suite of tools for scheduling, dispatching, invoicing, and customer relationship management, enabling companies to improve efficiency, enhance customer service, and increase profitability. With a user-friendly interface and mobile capabilities, FieldEdge empowers technicians in the field to access vital information and manage their tasks effectively. For more information, visit their website at https://fieldedge.com/.

FM
Overview Provided by:
FieldEdge Marketing

Recent FieldEdge Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Amazing Experience"
FieldEdge's Service Management software is user friendly and very efficient.
Read more
Dusti C.
DC
Dusti C.Small-Business (50 or fewer emp.)
2.0 out of 5
"Falls short"
Storing equipment information and adding site photos.
Read more
SA
Shannon A.Small-Business (50 or fewer emp.)
0.0 out of 5
"Stay away if you can!"
Scheduling is pretty easy and they do have an okay training program
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

FieldEdge Media

FieldEdge Demo - Visual Pricebook
A smaller feature that allows technicians to categorize and view a price book of their items and services. The mobile Price Book can help a technician easily find items and services that would be added to quotes or invoices. They can even favorite commonly used items for even faster searching.
FieldEdge Demo - FieldEdge Payments
Real-time, built-in payment processing that simplifies the process so you get paid faster
FieldEdge Demo - FieldEdge Dispatch Board
The most used feature and why members even look at software in the first place. The dispatch board allows a member to schedule and keep track of pending, assigned, and completed work orders with an hourly, daily, or weekly view.
FieldEdge Demo - FieldEdge Mobile Application
Allows technicians in the field to view assigned work orders and entire the required information to complete the job. FieldEdge Mobile is a convenient way for technicians to receive their assigned work orders, capture important information, invoice, and even take payment right from the field.
FieldEdge Demo - FieldEdge Reminders
This is a Premier feature that allows a member to create a Reminder, on work orders, that will notify them of any important information they don’t want falling through the cracks. For example, a user may want to remind the technician about picking up rental equipment on a work order, or a sale...
Play FieldEdge Video
Play FieldEdge Video
Play FieldEdge Video
Play FieldEdge Video
Play FieldEdge Video
Answer a few questions to help the FieldEdge community
Have you used FieldEdge before?
Yes

82 FieldEdge Reviews

4.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
82 FieldEdge Reviews
4.1 out of 5
  • Sort By:
    G2 Sort
82 FieldEdge Reviews
4.1 out of 5
  • Sort By:
    G2 Sort

FieldEdge Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FieldEdgeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Marlin C.
MC
Business Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FieldEdge?

Customer support at Desco is the best I've ever experienced. Everyone I've chatted with or spoke too have all been cheerful, willing to help in any way they can. Review collected by and hosted on G2.com.

What do you dislike about FieldEdge?

Application does have an updated feel, but it's built like a rock. It can be a little overwhelming because the application has a field to tracking everything possible. We stuck to what we actually need to use. Review collected by and hosted on G2.com.

Recommendations to others considering FieldEdge:

Desco has launched their cloud solution called FieldEdge. If you're looking for a more modern software built from the same people behind ESC, check it out. Review collected by and hosted on G2.com.

What problems is FieldEdge solving and how is that benefiting you?

ESC stores all of our customer information and history. We use it to dispatch our service technicians and installers everyday. One thing that sets ESC apart from the competitors is the ability to create service agreements which basically invoices and creates tasks on a set time schedule. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FieldEdge?

it is a great data base for our customers, and it links well with quickbooks Review collected by and hosted on G2.com.

What do you dislike about FieldEdge?

it is not simplified. it is hard to learn a lot of its functions. I believe we have missed opportunities because of it complexity Review collected by and hosted on G2.com.

Recommendations to others considering FieldEdge:

I would recommend this product to other service companies, it is a great data base and it is perfect for quick books accounting Review collected by and hosted on G2.com.

What problems is FieldEdge solving and how is that benefiting you?

we are solving the need for data base. it is nice to be able to see our customers history as well as keep track of accounting Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

FieldEdge Comparisons

Compare FieldEdge vs. ServiceTitan
Compare FieldEdge vs. ServiceTitan
FieldEdgeVSServiceTitan
Compare FieldEdge vs. Housecall Pro
Compare FieldEdge vs. Housecall Pro
FieldEdgeVSHousecall Pro
Compare Jobber vs. FieldEdge
Compare Jobber vs. FieldEdge
FieldEdgeVSJobber
Compare FieldEdge ratings to similar products

Top Rated FieldEdge Alternatives

Jobber
(315)
4.5 out of 5
ServiceTitan
(304)
4.5 out of 5
Housecall Pro
(190)
4.3 out of 5
See all FieldEdge Alternatives

Explore More

Classroom Messaging
Google Cloud BigQuery reviews
Household Employee
Quasi Contract
Corporate Culture
Data Center Infrastructure Management (DCIM)
Best Graphic Design Software
Vaccine Tracking
Pros and Cons Details
FieldEdge
Contact FieldEdge