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Top 10 Feedbackly Alternatives & Competitors

(29)4.3 out of 5

The Experience Management Software solutions below are the most common alternatives that users and reviewers compare with Feedbackly. Experience Management Software is a widely used technology, and many people are seeking productive, quick software solutions with multiple branding support, ai text generation, and ai text summarization. Other important factors to consider when researching alternatives to Feedbackly include features and integration. The best overall Feedbackly alternative is Birdeye. Other similar apps like Feedbackly are AskNicely, Qualtrics Customer Experience, SurveyMonkey, and SurveySparrow. Feedbackly alternatives can be found in Experience Management Software but may also be in Online Reputation Management Software or Survey Software.

Best Paid & Free Alternatives to Feedbackly

  • Birdeye
  • AskNicely
  • Qualtrics Customer Experience

Top 10 Alternatives to Feedbackly Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Feedbackly stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Accounting, and Automotive, and find the best product for your business.
    #1
  1. Birdeye

    (3,141)4.7 out of 5
  2. Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, Birdeye is:

    Better at support
    More usable
    Better at meeting requirements
    #2
  3. AskNicely

    (993)4.7 out of 5
  4. The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, AskNicely is:

    Better at support
    More usable
    Better at meeting requirements
    Chattermill
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (169)4.5 out of 5
  6. The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality and understand the voice of their customers. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill is the best-in-class AI-powered platform for CX, Product, Marketing, and Support teams to action insights from their customer data at scale, ranked no.1 in multiple G2 categories. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK. For more information, visit www.chattermill.com. Chattermill was recognised by the G2 audience of software users as: #1 in Text Analysis Products #1 in Sentiment Analysis, Integration, and User Satisfaction in Text Analysis Products Momentum Leader in Feedback Analytics Products Easiest to do Business with in Feedback Analytics Products Loved by Users in Enterprise Feedback Management Products

    Visit Website

    Reviewers say compared to Feedbackly, Chattermill is:

    Better at support
    More usable
    Better at meeting requirements
    Visit Website
    #3
  7. Qualtrics Customer Experience

    (548)4.4 out of 5
  8. With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, Qualtrics Customer Experience is:

    Better at support
    Better at meeting requirements
    More usable
    #4
  9. SurveyMonkey

    (22,930)4.4 out of 5
  10. SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, SurveyMonkey is:

    More usable
    Better at support
    Better at meeting requirements
    #5
  11. SurveySparrow

    (2,012)4.4 out of 5
  12. SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, SurveySparrow is:

    Better at support
    More usable
    Better at meeting requirements
    #6
  13. Reputation

    (2,327)4.6 out of 5
  14. Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, Reputation is:

    Better at support
    Better at meeting requirements
    More usable
    #7
  15. Dialpad Connect

    (1,854)4.4 out of 5
  16. Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, Dialpad Connect is:

    More usable
    Better at support
    Better at meeting requirements
    #8
  17. Gainsight Customer Success

    (1,552)4.5 out of 5
  18. Gainsight CS is a complete Customer Success Platform.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, Gainsight Customer Success is:

    Better at support
    Better at meeting requirements
    #9
  19. LiveAgent

    (1,509)4.5 out of 5
  20. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, LiveAgent is:

    Better at support
    More usable
    Better at meeting requirements
    #10
  21. ChurnZero

    (1,356)4.7 out of 5
  22. ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with Feedbackly:

    Reviewers say compared to Feedbackly, ChurnZero is:

    Better at support
    Better at meeting requirements
    More usable
    Chattermill
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (169)4.5 out of 5
  24. The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality and understand the voice of their customers. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill is the best-in-class AI-powered platform for CX, Product, Marketing, and Support teams to action insights from their customer data at scale, ranked no.1 in multiple G2 categories. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK. For more information, visit www.chattermill.com. Chattermill was recognised by the G2 audience of software users as: #1 in Text Analysis Products #1 in Sentiment Analysis, Integration, and User Satisfaction in Text Analysis Products Momentum Leader in Feedback Analytics Products Easiest to do Business with in Feedback Analytics Products Loved by Users in Enterprise Feedback Management Products

    Visit Website

    Reviewers say compared to Feedbackly, Chattermill is:

    Better at support
    More usable
    Better at meeting requirements
    Visit Website