FeedbackFive Reviews & Product Details

Feedback Five is extremely easy to setup. You can setup and go live within a few hours. They have in built template designing that helps creating customized messaging to communicate with your customers asking for reviews. The customer service is fantastic. They are always willing to help review your account and make recommendations. Feedback Five also keeps up to date with ever so changing Amazon communication policies so you don't get in trouble with Amazon. Review collected by and hosted on G2.com.

There not much to dislike. We are in a Pro plan and yet you are limited to a number of ASINs you can track for reviews. If you have a lof of products and want to track reviews for all of them you may have to pay extra. Review collected by and hosted on G2.com.

The tool has a simple-to-use user interface and the automation features allow me to save a lot of time. The price of the tool is also fair for the service it provides. Nothing fancy, but it gets the job done. Review collected by and hosted on G2.com.

They are not a one-stop-shop for all things amazon. They focus on a few key features and do them extremely well. If you are looking for one tool to handle all of your amazon needs, they aren't there yet. Review collected by and hosted on G2.com.

Automatically emails and requests feedback from your customers. Custom settings let you dictate who to email and when. Then get notified when feedback is left for you - especially negative - so you can work on getting it removed. Review collected by and hosted on G2.com.

Honestly, there isn't much we don't like about it. It's close to perfect. I guess our only complaint is that in the busy months of Q4, we go over our allotment of emails and have to pay extra. It would be nice to 'rollover' our unused qty from the earlier months of the year to avoid this. Review collected by and hosted on G2.com.

Being that we have a very large product line it would take hours everyday to check through every listing for negative reviews. With FeedBack Five we don't have to worry about scouting reviews and are able to keep track of incoming positive and negative reviews to see if those numbers are growing over time and we receive emails every time a negative review is left. The price is reasonable as wel.. Review collected by and hosted on G2.com.

The dislike is that we don't use features FeedBack Five has to offer beyond the product review tracker so we have to pay for that service as an add on to a plan that we don't use. It would be beneficial to be soley able to use that service as it's own plan. Review collected by and hosted on G2.com.

Its easy to use, simple to set up, campaigns can be set up easily. Preloaded templates available if your not savvy Review collected by and hosted on G2.com.

Needs more choices of prebuilt templates, also not much to help figure out when the best time to run your campaigns Review collected by and hosted on G2.com.

FeedbackFive is very easy to set up. The few questions I had were answered very fast. Pricing seems fair. I like the daily digest of activity. It helps us keep in touch with our customers and also be on top of feedabck and respond appropriately. Review collected by and hosted on G2.com.

I'd like better analytics on the emails such as clickthroughs. Configuring specific ASIN campaigns does not seem intuitive, but we're new to the service. I'd like it to be easier to see if a campaign resulted in feedback. It seems that one has to search a bit to find that. Review collected by and hosted on G2.com.

This makes it super easy to communicate with buyers and include order-specific information (that's automated) in order to encourage reviews. Review collected by and hosted on G2.com.

It's hard to set up emails for refunds. They don't get the information as soon as Amazon issued a refund. I don't think any feedback softwares do, however Review collected by and hosted on G2.com.

This tool has saved us countless hours in requesting feedback and resulted in a noticeable increase in feedback and reviews. Review collected by and hosted on G2.com.

We do not have any dislikes at this moment. Review collected by and hosted on G2.com.