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Stax Reviews & Product Details

Sasha M.
SM
Independent Sales Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Stax?

This credit card processor charges a flat fee based on your annual sales (which can be fluctuated monthly, if your job is seasonal) and you only pay the actual credit card company fees. No % upcharge like many other companies Review collected by and hosted on G2.com.

What do you dislike about Stax?

Haven't found anything I do not like yet Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

No problems. So far, the set up is easy. We will be utilizing for payments once our business opens but very excited to save on so many fees initially charged by many cc processing companies. Review collected by and hosted on G2.com.

Stax Overview

What is Stax?

Founded in 2014 and based in Orlando, Florida, Stax by Fattmerchant delivers merchant services through 0% interchange fee markups, access to wholesale credit card processing rates, fixed monthly subscriptions with no contracts, and proprietary technology. It offers services ranging from integrations into existing systems, e-commerce, and online, mobile and virtual terminals. Stax helps business owners of all sizes take in person, over the phone, on-the-go, and e-commerce payments from anywhere within a single, simple platform. In addition, Stax' software platform provides meaningful data analytics and integrates with popular business tools such as QuickBooks Online and Google My Business to let merchants see the health of their business. The payment processing company will work with each customer to help them choose the payment option that will work for their business.

Stax Details
Discussions
Stax Community
Languages Supported
English
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Product Description

Fattmerchant is a subscription-based, integrated payment technology platform.


Seller Details
Year Founded
2014
HQ Location
Orlando
Twitter
@staxpayments
1,797 Twitter followers
LinkedIn® Page
www.linkedin.com
246 employees on LinkedIn®

Eric S.
ES
Overview Provided by:

Recent Stax Reviews

WM
Willis M.Small-Business (50 or fewer emp.)
4.5 out of 5
"E-commercePayment Processing Integration Services"
Stax provides efficient solutions for ecommerce integration and payments processing. It is easy to use and rich in features. Supports credit card p...
ST
Sneha T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Stax Overview"
Stax delivers various features like interchange in fee markups, they give access to wholesale credit card processing fees and rates, and they have ...
LV
Lisa V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best payment processing site"
It is SO easy to use and customer services is awesome!
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Stax Media

Stax Demo - Stax Card Reader
Card reader using Stax software.
Stax Demo - Stax Mobile & Desktop Dashboard
Person using Stax mobile app and desktop dashboard.
Stax Demo - Stax Mobile App
Stax Mobile App Analytics & Reporting.
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10 out of 11 Total Reviews for Stax

4.9 out of 5
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10 out of 11 Total Reviews for Stax
4.9 out of 5
10 out of 11 Total Reviews for Stax
4.9 out of 5
G2 reviews are authentic and verified.
ST
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

Stax delivers various features like interchange in fee markups, they give access to wholesale credit card processing fees and rates, and they have monthly subscriptions at no cost. Review collected by and hosted on G2.com.

What do you dislike about Stax?

They have large charges which are not good, it takes charges more than payments we do, and sometimes error codes are not very specific. Otherwise, I really like the product. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

It helps to process payments which are very easy to use for payment and, It is very user friendly from where a beginner can also use it, so for me this is very beneficial product to use. Review collected by and hosted on G2.com.

WM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

Stax provides efficient solutions for ecommerce integration and payments processing. It is easy to use and rich in features. Supports credit card processing and is a no contract solution. Review collected by and hosted on G2.com.

What do you dislike about Stax?

Stax is costly and unless your business does not feel the pinch of the mothly charges. Other than that it is excellent. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

Stax provides payments processing services. It centralizes customer data, makes it easy to generate invoices and track payments. It not only secures both payments and customer data but makes it easy for customers to pay. Review collected by and hosted on G2.com.

LV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Stax?

It is SO easy to use and customer services is awesome! Review collected by and hosted on G2.com.

What do you dislike about Stax?

I dream of same day funding! It is currently next day funding which is fine. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

Stax has lowered my costs for payment processing which allows me to use those funds for other operational expenses. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Stax?

Nothing. The service was terrible. No one was able to explain the charges. Review collected by and hosted on G2.com.

What do you dislike about Stax?

S tax Charges were more than payments from my customers. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

They aren't solving anything. A supervisor has not called me back like I was told by a representative Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

Stax is easy to use. All the customer information at my fingertip. Review collected by and hosted on G2.com.

What do you dislike about Stax?

I don't dislike anything. It was easy to set up and learn the program. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

All customer information in one place. Easy to invoice and charge the account. Review collected by and hosted on G2.com.

Anastasia M.
AM
Tax Accountant, EA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

The interface is user-friendly, and it's very easy to create invoices Review collected by and hosted on G2.com.

What do you dislike about Stax?

Nothing really. The software performs as expected. Review collected by and hosted on G2.com.

Recommendations to others considering Stax:

Awesome software if you need an easy way to bill/create invoices Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

Billing/invoicing clinets at my work (tax practice) Review collected by and hosted on G2.com.

Kyle M.
KM
Affiliate Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Stax?

Fattmerchant has been nothing short of spectacular for our business. We were originally turned on to them by connecting through our software partners. Fattmerchant had recently begun processing payments for them, and they came highly recommended for our us. The consultation process was very friendly and straightforward, and then we were able to setup and implement their payment processing extremely quickly. Now, we have access to tons more data in addition to being able to scale so much faster than I had ever expected. They totally blew me away. Review collected by and hosted on G2.com.

What do you dislike about Stax?

Unfortunately, there's almost too many options for payment processing companies out there and the differences between each are so complex. We probably would've never known about Fattmerchant if we hadn't been connected through a partner. Thankfully, we got lucky. Review collected by and hosted on G2.com.

Recommendations to others considering Stax:

If your company relies on an external software service, consider talking with them about which company they utilize for payment processing. Chances are you'll be able to cut through the fat and find something that'll work best for your business. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

We can now accept more payments, access more data about our customers and business, we're saving money on each transaction and we can get that money in our bank account faster than before. 10/10, would definitely recommend. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

I like the ease in filling out the customer's info and that it's easy to track orders and payments. Review collected by and hosted on G2.com.

What do you dislike about Stax?

The more volume your business has, the higher the monthly fee. Review collected by and hosted on G2.com.

Recommendations to others considering Stax:

What are you waiting for? Lower your processing cost and simplify your accounting. Easy for all your employees to use. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

We no longer are chasing payments by check. Customers can pay by ACH or Credit/debit card. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stax?

This platform is pretty great. We are able to quickly charge, log and create invoices on the spot very easily. Like a one stop shop. Review collected by and hosted on G2.com.

What do you dislike about Stax?

I have not had enough experience to dislike anything. Review collected by and hosted on G2.com.

Recommendations to others considering Stax:

If you are looking for a great way to simplify your payments on the go...try Fattmerchant. I do not have enough experience yet to talk about savings, but the platform is amazing. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

Being in the field and easily doing the tasks that involve payment methods. Review collected by and hosted on G2.com.

KS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Stax?

Fatt Merchant offers simple, low, flat rate monthly fee for our merchant processing, rather than hidden fees that are impossible to determine, but MUCH higher. Their system is easy to use, and they couldn't be more helpful on the phone. But overall, the cost-savings are the best part! Review collected by and hosted on G2.com.

What do you dislike about Stax?

I truly cannot think of anything. Sometimes the error codes are note very specific. Review collected by and hosted on G2.com.

Recommendations to others considering Stax:

If you are a law firm, you may have to walk Fatt Merchant through your need to separate trust and operating accounts. They can do it, but many other companies clearly don't have this need. Review collected by and hosted on G2.com.

What problems is Stax solving and how is that benefiting you?

Keeping costs down for merchant processing!! Review collected by and hosted on G2.com.