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The right management platform for the agencies I like is that when you talk about content programming, you can code everything in a social report. I was supported by incredible quick solutions for social reporting and a greater understanding of my questions. I found support for social reporting to be amazing - quick changes and a greater understanding of my questions. and I can schedule it to post for weeks or months at a time. This allows us to do everything we need for different customers and customize for each channel. Features like link frames allow you to get more content from third parties to share I love the calendar setup and the team helps in generating the content. Review collected by and hosted on G2.com.
I had some problems when trying to browse the resources, when I was scheduling quite often, I tried to contact them repeatedly to see what was missing, because it announced to provide a very detailed report. It was and they ignored my call, email. And the messages say that tickets and calls are helped immediately Review collected by and hosted on G2.com.
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312 out of 313 Total Reviews for Fanbooster
Overall Review Sentiment for Fanbooster
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Fanbooster social account managenet tool is easy to use. I can easily integrate my all social account to save my time. Their cosmomer support is more friendly than others. I like it. Review collected by and hosted on G2.com.
When Fanbooster is social management tool then how will I find something to dislike. Yes, some design need be improved and more feautres need to be added. But for me It's ok. Review collected by and hosted on G2.com.
I liked the price point and the direct publishing to Instagram. Review collected by and hosted on G2.com.
It was constantly losing connection with my accounts and not telling me right away. I had to go in and relink accounts too frequently and oftentimes, too late. Review collected by and hosted on G2.com.
I used Fanbooster from before, when it was SocialReport. I first started using that tool in the Spring of 2019. It didn't change very much when Traject acquired it, except that the pricing went up, and the customer service was less attentive. As a tool, it pretty much remained the same. I always loved the tool because it was an all-in-one. Social publishing, listening, and analytics altogether. Review collected by and hosted on G2.com.
I still now wish that the tool had performed better, because it would have been worth keeping for that reason. Unfortunately, there were just too many glitches, and too many times when a post just didn't publish. Managing as many projects as I do, I can't keep my eye on eac one every hour of every day and need to know that when I schedule a post, it's going to go live when it's supposed to. Review collected by and hosted on G2.com.
When it works, it saves time. It makes it easier to schedule content, but will it actually post is always the question! Review collected by and hosted on G2.com.
Endless bugs and ZERO responsiveness from customer service.
The second star is only because, when Fanbooster works it works well and makes life easier as a Social Media Manager with over 50 accounts. When it doesn't work - GOOD LUCK! The responsiveness of their "team" is nonexistent.
The bugs are frequent, the responsiveness of customer support rare, resolution time - when's the second coming because it will probably happen right around then.
We are going to be looking into alternate software at this point. I would not recommend Fanbooster at to anyone who wants to keep their sanity, it's more trouble than it's worth. Review collected by and hosted on G2.com.
as a social media worker Fanbooster type of tool, i need everyday. If you need to track and manage your work Fanbooster is just for you. I really like Fanbooster its because easy to use, gives you correct things and 1 tool for everythingh you need. When i was new in social media management my company gives this and i start to use so now i can say i improve myself and my work quality with Fanbooster. Review collected by and hosted on G2.com.
I can say there is too may things that i do not like about Fanbooster but maybe some options can be improve maybe company can check other competitors of it and add similar function like them but over all i am happy to use and recommend it. It can be more free analytics tool for freelance people to use. Review collected by and hosted on G2.com.
With the help of this software, you can automate your social media profiles. You can schedule posts in advance which will be automatically posted at a stipulated time in future. You can publish your content across various social media platforms like Twitter, Linkedin, Facebook, Instagram, etc. Review collected by and hosted on G2.com.
You only get free trial, after that you have to pay premium subscription for using the software which could be quite expensive. The customer support is bad, sometimes you have to figure out the solution by yourself. Review collected by and hosted on G2.com.
A great tool that helps to generate analysis reports automatically and accurately, we can easily configure a new strategy. It allows us to do everything we have to do for many different clients and customize it for each channel, I like the variety of functions, the report format is perfect and in a single page it gives you details of all the sections. Review collected by and hosted on G2.com.
I wish it was published on Instagram without problems. The user interface isn't as flashy and elegant as other social media management tools, but it's not bad. Customer service is polite, but I still feel a bit needs improvement. Review collected by and hosted on G2.com.
It is a good software to schedule and automate posts on various social media platforms. The collaboration feature works very well while working on a creative project. Analytics provided by them helps to retain customers and know their likings and thinking about the service or product. It is available on both major smartphone OS like Android and iOS. It can also be accessed in the cloud via web browser on a PC or Laptop. Review collected by and hosted on G2.com.
Free version of this software is not available. There is only free trial. After that, you have to pay for the software. The paid version might be costly for individuals. The customer support is not effective enough. Sometimes it takes many days to get a response. Direct publishing to Instagram is not available. Review collected by and hosted on G2.com.
