Factal Pros and Cons

Accessible, well organized, and genuinely useful for anyone who needs to keep track of a wide range of topics. Review collected by and hosted on G2.com.

Considering that this is a free service, the quality exceeds my expectations. It has a few quirks, but so do products that charge a lot. Review collected by and hosted on G2.com.

Our disaster response org uses Factor's curated event reporting for gathering early intelligence for potential deployments. Review collected by and hosted on G2.com.

It does take some fine tuning to filter only the event types and severity around your area of interest with so much info coming in 24/7. Easy to overload mobile alerts. Review collected by and hosted on G2.com.

Extremely quick notifications with a high degree of accuracy. Their customer engagement is also fantastic! Review collected by and hosted on G2.com.

Hard to avoid being buried by notifications sometimes! Review collected by and hosted on G2.com.

Particularly in light of having a limited budget and staffing resources, Factal has been a fantastic resource that I strongly recommend. The quality of information and customization options for filtering and receiving alerts are helpful and assist our team in promptly checking in on staff and travelers. Adding locations of interest to the platform, viewing updates by severity in a dashboard, and accessing chat groups with hundreds of members and Factal editors are additional membership perks. There are even more features on the platform that we haven't yet tapped into, but we plan to, and the Factal customer service team is responsive and receptive to feedback on how they can improve the user experience.

One of the things I appreciate most about Factal is that they provide free unlimited service to life-saving NGOs (humanitarian aid, disaster relief, and human rights). They have been doing this for years and have been incredible partners to the NGO community. Review collected by and hosted on G2.com.

I have yet to find or hear anything our users dislike about Factal. The Factal team seems open to feedback, which is an encouraging sign that they would strive to address any suggestions made by their clients. Review collected by and hosted on G2.com.

Factal provides near real-time alerting from a variety of sources. Their site allows you to chat with editors and on a number of occasions those editors have dug up information on specific topics which I wasn't able to find on my own.

Factal treats non-profits with a great deal of respect, understands our budgets, and sees the value we bring. Review collected by and hosted on G2.com.

I have no complaints about Factal, from sales to support, to day-to-day use, they are awesome. Review collected by and hosted on G2.com.

Unlike other companies that just pass along raw data, Factal has a team of human editors that verify & add context to breaking events *without* sacrificing time Review collected by and hosted on G2.com.

I haven't encountered any issues at this time. Review collected by and hosted on G2.com.