235 FacilityOS Reviews
Overall Review Sentiment for FacilityOS
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I Love the mulitple different catagories that it offers for breakdown. It is so easy to use and navigate! Phasing it into our site has also been quite the easy thing to do aswell! We love the customer support people, they are highly responsive whenever we have issues. The system we have gets used every day, multiple times a day. Integrating it has also been a breeze Review collected by and hosted on G2.com.
There is really nothing that I dislike about ILobby Review collected by and hosted on G2.com.
We are currently using iLobby for PSM Access Control. Individuals have a QR code which they present at a tablet in order to sign into our process areas. This allows quick access but also a visual indication of where people are in the plant. We also have the ability to submit single point lessons or documents for people to review and acknowledge. We are currently evaluating how to use the other functions but have enjoyed working with the iLobby team. Review collected by and hosted on G2.com.
I have not experienced a downside to iLobby so far. Review collected by and hosted on G2.com.
We have used iLobby for over a year now. It has been very beneficial. The ability to sign people in and out and send invitations ahead of time has been amazing for us as compared to our standard practices before. Mark has also been wonder to work with! Review collected by and hosted on G2.com.
At this time, I can't think of anything that I truly dislike. Review collected by and hosted on G2.com.
What i like best about iLobby, is that its user friendly, its able to capture large amount of information and simplify. It also, caters to people who speaks multiple languages. Therefore, if you have guest visiting that speak other languages than english no need to worry. Also, it serves as a multiple purpose guest management device. Review collected by and hosted on G2.com.
Different types of retention setup are not available separately . Review collected by and hosted on G2.com.
I like that iLobby notifies the visitor's person they intend to see. I like the reminders that guests are still onsite. Review collected by and hosted on G2.com.
Returning visitors doesn't always seem to work. then they sign up again and end up with 2 profiles. I don't like that you can't change the contact information. And I don't like that I have to manually update new employees to the address book. Review collected by and hosted on G2.com.
Support is 10/10
Jessica has been great with helping us get up and running. Review collected by and hosted on G2.com.
My only complaint is that the QR code being displayed on the check in tablet is dynamic and cant be printed out. Review collected by and hosted on G2.com.
iLobby was incredibly simple to implement into our new office. We had our guest management tablet up and running in 1-2 days from first contact with the sales team. Review collected by and hosted on G2.com.
There is nothing much I dislike about iLobby. Its a very effective tool to manage guest in our office. Review collected by and hosted on G2.com.
Customer support team, from sales to onboarding, has been outstanding. The kiosks at our sites have been praised for their reliability and ease for setup. Review collected by and hosted on G2.com.
A few of the 'enticing' features are locked behind paywalls, however, the modularity of the product allows those features to still be interesting in the future or for case-specific scenarios. Review collected by and hosted on G2.com.
data was quick and easy to track. The product integration was smooth and seamless. Review collected by and hosted on G2.com.
We had a few issues here and there when it came to the saving of past users, for some reason, a few people had issues checking in when they had checked in before. Review collected by and hosted on G2.com.
