Extensiv Order Manager Reviews & Product Details - Page 5

Their support and on-boarding have been 2nd to none. The automation has simplified our workflow drastically. Review collected by and hosted on G2.com.

I know most platforms charge a % of revenue and even though Skubana's is just 0.25% I still wish this fee was not a necessary part of their pricing model. Review collected by and hosted on G2.com.

Excellent tool that easy to use! Saves us time and money to manage our inventory across multiple marketplaces. Automatically updating our inventory quantities has made for a better quality customer experience. We highly recommend Skubana! Review collected by and hosted on G2.com.

Skubana is constantly evolving. Every feature we wanted to be included was developed and over time became part of Skubana. Review collected by and hosted on G2.com.

Simple and straightforward connectivity to ebay and amazon with multi-warehouse support. Review collected by and hosted on G2.com.

Lacking functionality in almost every area. Home page dashboard is useless and not customisable, report/analytics is close to useless without flexibility, filtering and limited export. Extremely limited list of actions you can take on an order eg cannot copy/reship an old order. Limited bulk actions on inventory (eg cannot make a new item live on every channel... need to do it one by one). Limited methods of filtering/sorting views to show just the products you want (strangely, this is different in the product view from the inventory view). Very limited connectivity to multiple channels... its basically an amazon/ebay connector.

An app store was introduced in 2016 to help expand connectivity but has a very limited selection and many of them require significant extra expenditure to the point that other non-Skubana solutions may make more sense. Review collected by and hosted on G2.com.

Easy to setup up and use

Comprehensive feature set

Affordable, compared to similar platforms

Responsive and efficient customer support

Review collected by and hosted on G2.com.

No online channel listings content management Review collected by and hosted on G2.com.

If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana is your answer. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm. Exactly what we needed to automate inventory planning and fulfillment in order to focus on scaling our business. Review collected by and hosted on G2.com.

Takes time to fully learn the software when just beginning. Complicated integrations may run into unique issues, but support staff is friendly and available to help. Review collected by and hosted on G2.com.

We spent weeks trying to integrate a couple of other Inv. Menagment. Portals which ended in disastrous results and waste of time. Skubana is what we were dreaming about all along. Intelligent, robust system that understand the nature and issues of eCommerce. Support system (Emily in our case ) was great. Review collected by and hosted on G2.com.

Some of the available apps we needed to integrate 3PL and accounting were below the required and expected quality. The end result on the Accounting side was cancelled contract with Unify. It would be great to have more App choices than available in certain categories. Review collected by and hosted on G2.com.

Skubana has integrated all our marketplaces into one easy to manage interface Review collected by and hosted on G2.com.

Wished it integrated with Quickbooks without a 3rd party vendor Review collected by and hosted on G2.com.

Training and Launch experience

Having a live human dedicated (with unlimited time) to make sure our questions were answered.

Allows us to grow into platform

No launch fee - Skubana does not charge us to become a customer like most others. Review collected by and hosted on G2.com.

Shipping component needs to be streamlined. We are a shipstation user and hard to let go so far.

Reports are very helpful but could use a few more customized ones. Review collected by and hosted on G2.com.

After trying out many other well regarded solutions (Stitch Labs etc) we finally found our way to Skubana. It was recommended to us by several other high volume ($1M+) eComm shops, and so with a bit of trepidation we gave them a try. Best. Decision. Ever. We were on-boarded in a week, and fine tuned within our first month. We even were able to ditch our other shipping tool, ShipStation. The support team there has been top notch, and very responsive. Great work guys. You've earned our loyalty. Review collected by and hosted on G2.com.

The interface isn't the prettiest (Stitch looks much better), however, once you use it, you don't care if the UI is from the 90's ;) Review collected by and hosted on G2.com.

I like how skubana organizes information and lays it out to manage. I like its management functions as well. In theory, everything about Skubana works well for me. Review collected by and hosted on G2.com.

In day to day use Skubana frequently spends a lengthy amount of time processing information or will not complete tasks. It often crashes mid task and freezes as well. It's a product I would enjoy more if I didn't have to do so many things twice. Review collected by and hosted on G2.com.