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ExpertSender Reviews & Product Details

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

It is the tool that has not given the best benefits of professional data-based marketing automation to expand our organization throughout the e-commerce world. We can know what customers are looking for on the web online and then target them with personalized campaigns that include very relevant products in which they may be interested, having the opportunity to increase sales, in addition to this we expand the scope of all marketing campaigns using all available channels, whether by email, SMS, mobile and through our website, having more opportunities to connect with potential customers on the favorite platforms to increase the effectiveness of the negotiation process Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

For new users who have never worked with tools of this type it is sometimes difficult to find functions or options easily, this is given by the complexity and professionalism of the user interface and the UX. This is not a big problem in our organization, since we are all highly trained with the necessary knowledge to navigate the platform in a very agile way, and thus be able to take full advantage of it Review collected by and hosted on G2.com.

Recommendations to others considering ExpertSender:

With this platform you can count on a high message delivery capacity, allowing you to improve communication and interaction with consumers. Its powerful tools allow you to retrieve, retain and engage customers through customizable content using tips and strategies from experienced professionals. We turn our projects into a resounding success, thanks to the automated communication it provides. It is a great complement to our ROI, providing better results, with which we feel more satisfied Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

We discover who the customers are, their needs and tastes in order to sell them what they want and potentially increase our sales. We increase all the coverage by implementing the use of multi-channel campaigns that favor us through all media. We send several reminders to consumers with which we can close more deals, this way we can also recover customers by sending automatic reminders about searches and abandoned product carts on the web, email and mobile channels Review collected by and hosted on G2.com.

ExpertSender Overview

What is ExpertSender?

ExpertSender is a stable, high deliverability customer data platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, RFM analysis, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 14 years and deliver over 20 billion messages a year for over 1,000 brands worldwide.    We operate worldwide with offices in Gdańsk (HQ), Beijing and São Paulo. ExpertSender is an active member of several initiatives and organizations that define and promote best practices in marketing. ExpertSender is also a Silver Microsoft Partner, is ISO 27001 certified and fully GDPR compliant. Please feel free to contact us and ask about more! ExpertSender Team

ExpertSender Details
Languages Supported
English, French, Polish, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

ExpertSender is a marketing hub for publishers and ecommerce brands.


Seller Details
Year Founded
2009
HQ Location
Gdańsk, PL
Twitter
@expertsender
1,225 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®

PO
Overview Provided by:

Recent ExpertSender Reviews

KM
Karolina M.Enterprise (> 1000 emp.)
5.0 out of 5
"Get your e-mail marketing on higher level!"
ExpertSender allows you to send personalized messages and emails to your customers, and that kind of automation always works for better conversion....
MC
manuel c.Enterprise (> 1000 emp.)
5.0 out of 5
"Expert sender the best tool for the digital marketing"
You can automate a lot of activities for sales with your customers, you can create automatic email or responses to increase the reach of your produ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"ExpertSender: Empowering Marketing Automation with Cutting-Edge Solutions"
Robust Marketing Automation: Expert Sender offers a Comprehensive suite of tools and features for automating marketing campaigns. I appreciate the ...
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ExpertSender Media

ExpertSender Demo - ExpertSender Customer Data Platform
Robust omnichannel marketing automation and data analysis for growing your eCommerce​. Very easy to integrate​ Intuitive UX & self-service ​ Drag-and-drop editors (no coding skills required!)​ RFM Analysis​ Advanced segmentation​ Omnichannel tools
ExpertSender Demo - Customer 360
Quickly get a full picture of who your customers are, what they like and want they want using our Single Customer 360 degrees profiles. Use this knowledge to sell more to them.
ExpertSender Demo - RFM Dashboard
Generate timely, spot-on recommendations with our built-in automated RFM analysis and advanced recommendation engine to make your customers spend even more.
ExpertSender Demo - Customer Data Platform Popup
Speak to your customers wherever they are using our omnichannel tool set: email, SMS, web push, mobile push, etc., so that they want to buy from you.
ExpertSender Demo - Advanced Segmentation
Make the most of user engagement and their unique preferences using our robust personalization, segmentation and marketing automation options.
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50 out of 51 Total Reviews for ExpertSender

4.6 out of 5
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ExpertSender Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ExpertSenderQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

You can automate a lot of activities for sales with your customers, you can create automatic email or responses to increase the reach of your products, you can create seed list,and if you have new products you can offer them quickly Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

rigth now I think everything is working perfect however at night hours I have noticed it is slower, I already check my network and everything is fine, I hope I can get some help Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

you can organize all your client list very quickly in list according to your purposes, you can have a list of customers that are 99% ready to buy your product or customers that need an additional call to be conviced of getting your product, you can check the analytics of your products and sales Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ExpertSender?

Robust Marketing Automation: Expert Sender offers a Comprehensive suite of tools and features for automating marketing campaigns. I appreciate the platforms ability to streamline and optimize the marketing efforts, saving time and resources. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

Complexity for Beginners: Some users might find ExpertSender´s interface and features initially complex or overwhelming, especially for those who are new to marketing automation platforms. A more intuitive onboarding process or additional educational resources could help mitigate this challenge. Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

Campaign managment: expertSender provides tools for designing, creating and managing email campaigns. It offers feautres like draf-and-drop email editors, personalization options, A/B testing, and automation workflows to streamline the campaign management process. Review collected by and hosted on G2.com.

KM
Project manager
Sporting Goods
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ExpertSender?

ExpertSender allows you to send personalized messages and emails to your customers, and that kind of automation always works for better conversion. They have an excellent support team that is always happy to help you to understand this tool better (which is not so easy at the beginning). It is worth mentioning that implementation is relatively easy. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

ExpertSender doesn't have any significant issues. You have to spend some time learning how to work with this tool, and after that, all works well. Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

ExpertSender helps us activate our clients with personalized messages. We have managed to work with abandoned carts and have observed an increase in the conversion rate. Review collected by and hosted on G2.com.

Rasel R.
RR
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

Expert Sender is very easy to use and reliable.

Very helpful full of Good quality and services unbeatable Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

Connection with Expert Sender is sometimes uncertain. bug? Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

Software very practical to use, solid, and allows the sending of emails in complete safety, I highly recommend it. Review collected by and hosted on G2.com.

Jean Claude M.
JM
Assistant promotions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about ExpertSender?

Expert Sender is very easy to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

The connection with Expert Sender is sometimes uncertain. Bug? Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

Software very practical to use, solid, and allows sending emails securely, I highly recommend it. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

As a small eCommerce store, we were looking for an automation email marketing platform to suit our needs, and that's where we came across ExpertSender. It was pretty reasonably priced for its features, and we found the features like automatic emails, scheduled emails, and mailing list management very helpful. ExpertSender is an all-in-one platform using which you can automate your marketing campaigns and make marketing cost-effective. Using this product we saved lots of money behind marketing and we were able to spend it behind expanding our small eCommerce business into a market leader. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

Because the product is pretty new, the support team is somewhat lagging. Though it was able to provide a solution to our problems, we found that it was a little slow, but even that is manageable because of the difference in timezones. Apart from the support team, there is no other place that needs a comment, I think the team should build and quickly release the updated platform soon with more automated self-help support. Review collected by and hosted on G2.com.

Recommendations to others considering ExpertSender:

If you've just started an eCommerce store, and you are looking for a marketing automation platform that is easy to use and cost-effective, you must choose ExpertSender. It is relatively easy to set up and you can grow quickly with this software platform by your side. Also, ExpertSender is a good choice if you want to automate your entire customer cycle. Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

As we are a small eCommerce store, we were looking for some email marketing platform that was effective and even reasonably priced. Once we started using the ExpertSender platform we realized that we were saving a lot of money both on tools and manpower behind the marketing department. Also, with this decrease in cost, we were able to increase our spending in the business expansion and we achieved great figures from the first month itself. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ExpertSender?

I like the ease of navigation through the user interface. Very simple to determine how to perform each task quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

I don't like the fact that this software was not made available to the end-user sooner! Could have used this to streamline sending years ago!!! Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

I can automate my project throughput basiclly. I can base my shipments on standing orders first and then any custom work that is complete and ready to send. Whats fantastic is that the software maintains the working knowledge for future project shipping. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ExpertSender?

A very good platform for marketing. I would recommend it to friends to try it out, am sure they are gonna like it. Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

Although it's effective but it kinda very slow in processing and ends up most times in errors Review collected by and hosted on G2.com.

Recommendations to others considering ExpertSender:

If you are not using it then you missing out Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

It helping me solve problem of attracting potential customer to my business of which I really needed at a time like this, it really boasted my business sales perfectly Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

ExpertSender is a multi-channel tool based on marketing, web behavior segmentation, product recommendations, among others. ExpertSender is one of the most solid platforms in e-mail marketing, with the option of adding SMS between those options, thus allowing a great expansion of advertising, providing users with a good use and behavior in the marketing campaign with a unique customization, with optimal customer support in the functions it has to have a better development of the process at the time of execution Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

In spite of the great virtues and facilities that this application can offer you at the moment of maintaining a marketing campaign in execution, it is important that you take into consideration the level of storage that you want to handle since it is here where you get a certain disadvantage to this application since it is a limitation for companies that want to implement it, beyond this it is an excellent application for marketing campaigns Review collected by and hosted on G2.com.

Recommendations to others considering ExpertSender:

Due to the experience we have gained with this application, we have no doubt that ExpertSender is ideal for managing marketing campaigns within any company. With proper management, you can expand your entire sales and customer structure, which is why you need to take it into account if you do not have an application that simplifies this work Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

With regard to our use of ExpertSender is surprising how this application came to solve and simplify our work in our company not only in the expansion through marketing channels but also we are entrenched in the construction of after sales, redirecting lost users and customer travel through automation highlighting that thanks to these functions we have managed to expand to a much wider market for the advertising that has been achieved Review collected by and hosted on G2.com.

CW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ExpertSender?

It has become a great ally for me when it comes to sending messages through its distribution lists for both email and text messages, it also allows us to perform segmentation in a fairly simple way, which allows us to reach to our target audience from the beginning, their reports are quite complete and useful when making any decision that impacts the future of my company Review collected by and hosted on G2.com.

What do you dislike about ExpertSender?

Operation in the mobile application can be slow on low speed internet connections, so it should be optimized so that performance remains constant despite any variation. Review collected by and hosted on G2.com.

What problems is ExpertSender solving and how is that benefiting you?

I have been using it to support me in my email marketing campaigns through this application, since it provides me with all the functions I need to be able to successfully carry out the campaigns designed to increase the reach of my company. Review collected by and hosted on G2.com.