# ExpertSender Reviews **Vendor:** ExpertSender **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About ExpertSender ExpertSender is a stable, high deliverability customer data platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, RFM analysis, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 14 years and deliver over 20 billion messages a year for over 1,000 brands worldwide.    We operate worldwide with offices in Gdańsk (HQ), Beijing and São Paulo. ExpertSender is an active member of several initiatives and organizations that define and promote best practices in marketing. ExpertSender is also a Silver Microsoft Partner, is ISO 27001 certified and fully GDPR compliant. Please feel free to contact us and ask about more! ExpertSender Team ## ExpertSender Pros & Cons **What users like:** - Users highly value the **top-notch customer support** provided by ExpertSender, especially from knowledgeable representatives like Martyna. (3 reviews) - Users appreciate the **powerful automation features** of ExpertSender, making campaign management easier and more precise. (2 reviews) - Users highlight the **exceptional client support** from ExpertSender, particularly praising knowledgeable representatives like Martyna for their proactive assistance. (2 reviews) - Users value the **advanced automation capabilities** of ExpertSender, enhancing their marketing efficiency and effectiveness. (1 reviews) - Users appreciate the **intuitive interface** of ExpertSender, making campaign management easy and efficient. (1 reviews) - Users highlight the **engagement efficiency** of ExpertSender, significantly enhanced by personalized support from dedicated representatives like Martyna. (1 reviews) - Intuitive (1 reviews) - Users value the **effective market segmentation** features of ExpertSender, enabling precise targeting and improved marketing outcomes. (1 reviews) - Users value the **proactive notification features** of ExpertSender, enhancing their communication and awareness of incidents. (1 reviews) - Time Efficiency (1 reviews) **What users dislike:** - Users find the **limited templates** in ExpertSender restricting their creativity and efficiency in campaign design. (2 reviews) - Users are disappointed by the lack of **SMTP relay support** for sending email campaigns from their management tools. (1 reviews) - Users find the **expertise required** for effective use of ExpertSender hindered by lacking automation and report features. (1 reviews) - Users find the **automation tools and features lacking** , alongside missing options for report templates and dedicated IP management. (1 reviews) - Users find the **time-consuming process** of migrating older emails to the new editor frustrating and inefficient. (1 reviews) - Update Issues (1 reviews) ## ExpertSender Reviews ### 1. Streamlined Campaign Management with Efficient Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Theone P. | Game Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ExpertSender?** I like the automation features in ExpertSender because they are helpful and save time once everything is set up properly. The automation helps reduce the amount of manual work needed to manage campaigns. Instead of sending every message one by one, ExpertSender helps set up automated emails and follow-up emails based on customer actions and campaign steps, making it easier to stay consistent when dealing with a larger contact list. I also find that ExpertSender works well with CRM and website forms. **What do you dislike about ExpertSender?** One area that could be improved is the setup process. Some automation tools can take a bit of time to understand at first, especially when setting up workflows or campaign rules. It can feel a bit detailed when building workflows or setting campaign rules for the first time. It would be helpful if the workflow builder had more step-by-step guidance, especially for common automations like welcome emails and follow-ups. **What problems is ExpertSender solving and how is that benefiting you?** I use ExpertSender to keep campaigns organized and easier to manage. The automation features reduce manual work and make it easier to track results and stay consistent with a larger contact list. ### 2. Great email marketing tool to send big volumes while taking care of deliverabilty **Rating:** 4.0/5.0 stars **Reviewed by:** Cid d. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about ExpertSender?** It has almost all the crucial and strategic features any experienced email marketing could dream about. Throttling and IP reputation still are game changers and it will allow you go that in-depth. Client support is top. Its API works very well too. **What do you dislike about ExpertSender?** Automation tools and features are really weak compared to the competition. I also don't understand why there's still no way to save reports templates to save us from having to configure again the same report everyday. Last but not least: I think it should allow users to buy/add/remove dedicated IP to/from their pools, without the need to ask the technical support team to do it and more importantly paying only for the new IP (instead of paying for the new IP and for the "adding a new IP cost"). **What problems is ExpertSender solving and how is that benefiting you?** It allows me send performance marketing campaigns to almost a million users per day, while keeping a close look to deliverability. ### 3. Knowledgeable and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** LaDawn P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about ExpertSender?** We've been using ExpertSender for our email marketing needs, and the experience has been nothing short of exceptional. A huge part of that is thanks to our dedicated rep, Martyna. Martyna is incredibly knowledgeable and consistently goes above and beyond to support our goals. Whether it's technical guidance or high-level strategy, she brings thoughtful, data-driven recommendations that help us optimize performance and scale with confidence. Her responsiveness and proactive approach have made a real difference in our ability to grow and engage our audience more effectively. ExpertSender offers powerful capabilities, but it's the people—especially Martyna—who truly make the platform stand out. We couldn't be happier with the service and results! **What do you dislike about ExpertSender?** One small frustration is that older email messages created before the latest editor update aren’t easily accessible or transferable to the new editor. You can’t simply copy or clone them over—you have to rebuild them manually. It’s not a dealbreaker by any means, but having a smoother way to migrate legacy messages would definitely save time and make things more efficient. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender provides us with a dedicated platform to manage both automated workflows and one-time broadcasts in one place. The ability to build complex workflows with ease has streamlined our communication strategy, while the detailed reporting features give us the insights we need to optimize performance. It’s helped us become more efficient, data-driven, and consistent in our email marketing. ### 4. Excellent automation. **Rating:** 4.5/5.0 stars **Reviewed by:** Md Shahadat H. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about ExpertSender?** I really like the platform’s intuitive interface and powerful automation features. It makes managing campaigns much easier while allowing precise targeting. **What do you dislike about ExpertSender?** The most helpful part is the advanced segmentation and automation. It allows me to deliver highly personalized campaigns without spending hours on manual tasks. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender helps us solve the challenge of managing and personalizing large-scale email campaigns. With its automation and segmentation tools, we save time, improve deliverability, and create more targeted messages that boost engagement and conversions. ### 5. Great team, good deliverability, reasonable price! **Rating:** 4.0/5.0 stars **Reviewed by:** Kamil S. | CRO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about ExpertSender?** The support and sales team is amazing and always willing to help. Workflows are very powerful tool. Transparent and easy to use statistics. **What do you dislike about ExpertSender?** We would like to use with relay SMTP and to be able to send email campaigns from our campaign management tool. Unfortunately this solution is not available. **What problems is ExpertSender solving and how is that benefiting you?** Expertsender has good deliverability in some countries and is good alternative to other ESPs which we are using. ### 6. A Reliable Platform for Email Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay T. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about ExpertSender?** Advanced Automation Capabilities Segmentation and Targeting Deliverability Tools A/B Testing and Reporting **What do you dislike about ExpertSender?** User Interface Can Be Clunky Template Editor Limitations **What problems is ExpertSender solving and how is that benefiting you?** A standout feature is the inbuilt subscriber health check integration, which allows us to easily monitor the quality and engagement level of our mailing lists. This has been incredibly helpful in maintaining a clean list, improving deliverability, and reducing the chances of being flagged as spam. ### 7. Perfect tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about ExpertSender?** With Expertsender, even large recipient groups can be easily managed and optimized. What I particularly like, however, is an extremely capable support team that responds immediately to problems. **What do you dislike about ExpertSender?** I am completely satisfied, currently no negative point comes to mind. **What problems is ExpertSender solving and how is that benefiting you?** Expertsender allows you to plan large mailings and optimize the sending times, even for individual subscribers. ### 8. A professional service from a platform at the forefront of the email marketing world **Rating:** 4.5/5.0 stars **Reviewed by:** Quique A. | Account Affiliate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about ExpertSender?** We have always had a close relationship, they have always been the ones who have notified us in case there has been a problem or incident. **What do you dislike about ExpertSender?** I think the segments part can be improved. **What problems is ExpertSender solving and how is that benefiting you?** Domain and IP blocking. ### 9. Expert sender the best tool for the digital marketing **Rating:** 5.0/5.0 stars **Reviewed by:** manuel c. | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about ExpertSender?** You can automate a lot of activities for sales with your customers, you can create automatic email or responses to increase the reach of your products, you can create seed list,and if you have new products you can offer them quickly **What do you dislike about ExpertSender?** rigth now I think everything is working perfect however at night hours I have noticed it is slower, I already check my network and everything is fine, I hope I can get some help **What problems is ExpertSender solving and how is that benefiting you?** you can organize all your client list very quickly in list according to your purposes, you can have a list of customers that are 99% ready to buy your product or customers that need an additional call to be conviced of getting your product, you can check the analytics of your products and sales ### 10. ExpertSender: Empowering Marketing Automation with Cutting-Edge Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about ExpertSender?** Robust Marketing Automation: Expert Sender offers a Comprehensive suite of tools and features for automating marketing campaigns. I appreciate the platforms ability to streamline and optimize the marketing efforts, saving time and resources. **What do you dislike about ExpertSender?** Complexity for Beginners: Some users might find ExpertSender´s interface and features initially complex or overwhelming, especially for those who are new to marketing automation platforms. A more intuitive onboarding process or additional educational resources could help mitigate this challenge. **What problems is ExpertSender solving and how is that benefiting you?** Campaign managment: expertSender provides tools for designing, creating and managing email campaigns. It offers feautres like draf-and-drop email editors, personalization options, A/B testing, and automation workflows to streamline the campaign management process. ### 11. Get your e-mail marketing on higher level! **Rating:** 5.0/5.0 stars **Reviewed by:** Karolina M. | Project manager, Sporting Goods, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about ExpertSender?** ExpertSender allows you to send personalized messages and emails to your customers, and that kind of automation always works for better conversion. They have an excellent support team that is always happy to help you to understand this tool better (which is not so easy at the beginning). It is worth mentioning that implementation is relatively easy. **What do you dislike about ExpertSender?** ExpertSender doesn't have any significant issues. You have to spend some time learning how to work with this tool, and after that, all works well. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender helps us activate our clients with personalized messages. We have managed to work with abandoned carts and have observed an increase in the conversion rate. ### 12. Good quality and services unbeatable Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Rasel R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2022 **What do you like best about ExpertSender?** Expert Sender is very easy to use and reliable. Very helpful full of Good quality and services unbeatable Highly recommend! **What do you dislike about ExpertSender?** Connection with Expert Sender is sometimes uncertain. bug? **What problems is ExpertSender solving and how is that benefiting you?** Software very practical to use, solid, and allows the sending of emails in complete safety, I highly recommend it. ### 13. Ideal software for beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Jean Claude M. | Assistant promotions, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about ExpertSender?** Expert Sender is very easy to use and reliable. **What do you dislike about ExpertSender?** The connection with Expert Sender is sometimes uncertain. Bug? **What problems is ExpertSender solving and how is that benefiting you?** Software very practical to use, solid, and allows sending emails securely, I highly recommend it. ### 14. Great Email Marketing Platform for small ecommerce businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about ExpertSender?** As a small eCommerce store, we were looking for an automation email marketing platform to suit our needs, and that's where we came across ExpertSender. It was pretty reasonably priced for its features, and we found the features like automatic emails, scheduled emails, and mailing list management very helpful. ExpertSender is an all-in-one platform using which you can automate your marketing campaigns and make marketing cost-effective. Using this product we saved lots of money behind marketing and we were able to spend it behind expanding our small eCommerce business into a market leader. **What do you dislike about ExpertSender?** Because the product is pretty new, the support team is somewhat lagging. Though it was able to provide a solution to our problems, we found that it was a little slow, but even that is manageable because of the difference in timezones. Apart from the support team, there is no other place that needs a comment, I think the team should build and quickly release the updated platform soon with more automated self-help support. **Recommendations to others considering ExpertSender:** If you've just started an eCommerce store, and you are looking for a marketing automation platform that is easy to use and cost-effective, you must choose ExpertSender. It is relatively easy to set up and you can grow quickly with this software platform by your side. Also, ExpertSender is a good choice if you want to automate your entire customer cycle. **What problems is ExpertSender solving and how is that benefiting you?** As we are a small eCommerce store, we were looking for some email marketing platform that was effective and even reasonably priced. Once we started using the ExpertSender platform we realized that we were saving a lot of money both on tools and manpower behind the marketing department. Also, with this decrease in cost, we were able to increase our spending in the business expansion and we achieved great figures from the first month itself. ### 15. Sent professionally by an ExpertSender... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2021 **What do you like best about ExpertSender?** I like the ease of navigation through the user interface. Very simple to determine how to perform each task quickly and efficiently. **What do you dislike about ExpertSender?** I don't like the fact that this software was not made available to the end-user sooner! Could have used this to streamline sending years ago!!! **What problems is ExpertSender solving and how is that benefiting you?** I can automate my project throughput basiclly. I can base my shipments on standing orders first and then any custom work that is complete and ready to send. Whats fantastic is that the software maintains the working knowledge for future project shipping. ### 16. Wonderful **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about ExpertSender?** A very good platform for marketing. I would recommend it to friends to try it out, am sure they are gonna like it. **What do you dislike about ExpertSender?** Although it's effective but it kinda very slow in processing and ends up most times in errors **Recommendations to others considering ExpertSender:** If you are not using it then you missing out **What problems is ExpertSender solving and how is that benefiting you?** It helping me solve problem of attracting potential customer to my business of which I really needed at a time like this, it really boasted my business sales perfectly ### 17. ExpertSender is an application that executes high quality marketing campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **What do you like best about ExpertSender?** ExpertSender is a multi-channel tool based on marketing, web behavior segmentation, product recommendations, among others. ExpertSender is one of the most solid platforms in e-mail marketing, with the option of adding SMS between those options, thus allowing a great expansion of advertising, providing users with a good use and behavior in the marketing campaign with a unique customization, with optimal customer support in the functions it has to have a better development of the process at the time of execution **What do you dislike about ExpertSender?** In spite of the great virtues and facilities that this application can offer you at the moment of maintaining a marketing campaign in execution, it is important that you take into consideration the level of storage that you want to handle since it is here where you get a certain disadvantage to this application since it is a limitation for companies that want to implement it, beyond this it is an excellent application for marketing campaigns **Recommendations to others considering ExpertSender:** Due to the experience we have gained with this application, we have no doubt that ExpertSender is ideal for managing marketing campaigns within any company. With proper management, you can expand your entire sales and customer structure, which is why you need to take it into account if you do not have an application that simplifies this work **What problems is ExpertSender solving and how is that benefiting you?** With regard to our use of ExpertSender is surprising how this application came to solve and simplify our work in our company not only in the expansion through marketing channels but also we are entrenched in the construction of after sales, redirecting lost users and customer travel through automation highlighting that thanks to these functions we have managed to expand to a much wider market for the advertising that has been achieved ### 18. software to design professional data-based marketing campaigns and increase your veins **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about ExpertSender?** It is the tool that has not given the best benefits of professional data-based marketing automation to expand our organization throughout the e-commerce world. We can know what customers are looking for on the web online and then target them with personalized campaigns that include very relevant products in which they may be interested, having the opportunity to increase sales, in addition to this we expand the scope of all marketing campaigns using all available channels, whether by email, SMS, mobile and through our website, having more opportunities to connect with potential customers on the favorite platforms to increase the effectiveness of the negotiation process **What do you dislike about ExpertSender?** For new users who have never worked with tools of this type it is sometimes difficult to find functions or options easily, this is given by the complexity and professionalism of the user interface and the UX. This is not a big problem in our organization, since we are all highly trained with the necessary knowledge to navigate the platform in a very agile way, and thus be able to take full advantage of it **Recommendations to others considering ExpertSender:** With this platform you can count on a high message delivery capacity, allowing you to improve communication and interaction with consumers. Its powerful tools allow you to retrieve, retain and engage customers through customizable content using tips and strategies from experienced professionals. We turn our projects into a resounding success, thanks to the automated communication it provides. It is a great complement to our ROI, providing better results, with which we feel more satisfied **What problems is ExpertSender solving and how is that benefiting you?** We discover who the customers are, their needs and tastes in order to sell them what they want and potentially increase our sales. We increase all the coverage by implementing the use of multi-channel campaigns that favor us through all media. We send several reminders to consumers with which we can close more deals, this way we can also recover customers by sending automatic reminders about searches and abandoned product carts on the web, email and mobile channels ### 19. He has become a great ally for me when it comes to sending messages through his distribution lists **Rating:** 3.5/5.0 stars **Reviewed by:** Charles W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about ExpertSender?** It has become a great ally for me when it comes to sending messages through its distribution lists for both email and text messages, it also allows us to perform segmentation in a fairly simple way, which allows us to reach to our target audience from the beginning, their reports are quite complete and useful when making any decision that impacts the future of my company **What do you dislike about ExpertSender?** Operation in the mobile application can be slow on low speed internet connections, so it should be optimized so that performance remains constant despite any variation. **What problems is ExpertSender solving and how is that benefiting you?** I have been using it to support me in my email marketing campaigns through this application, since it provides me with all the functions I need to be able to successfully carry out the campaigns designed to increase the reach of my company. ### 20. ExpertSender is a Multichannel Marketing axis used to make market changes. **Rating:** 4.5/5.0 stars **Reviewed by:** Allison C. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about ExpertSender?** ExpertSender is accountable for covey above fifteen billion marketing emails each year for over thousands of brands all over the world and it is an energetic member of some capability and company that defines and encourages the greatest exercise in email marketing automation. These involve the Email Experience Council, the Email Sender, and supplier alliance and indication Spam. **What do you dislike about ExpertSender?** ExpertSender is a good application but a few points When we have to make a trial of email we are facing issues due to channel blockage. Hard for me to say, but it's got to be the time it extracts to count followers. Some unsuitable things regarding manual email establishment. But we still have issues with relations with our database. ExpertSender is an elegant application to the event on a huge scale. Its contribution request money and that strength are not suited for people who desire to try the free category first. At that place is a large storage file that doesn’t allow the files to stock in parts. This typical force is difficult sometimes to get up any particular on time. Maybe this object could be set on in approaching versions. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender is an efficient application but Overall useful and excepting just the impressive and secure technology, we have always admired the superb support our statement has received from the Expert Sender team and they are perfect communicators ### 21. An awesome Web-Based, documentation, and project analysis. **Rating:** 4.5/5.0 stars **Reviewed by:** Norelle L. | Program and Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2020 **What do you like best about ExpertSender?** ExpertSender is an excellent application that is not user-friendly, but available for a free trial to go through its functions better. ExpertSender is the best option for the business community to experience email, messages, and text variation to the largest extent. This software stores the data and provides the desired data whenever required. It informs through email and messages to sway along a normal turn. A good application helping to keep information organized and available for clients and companies. No one can have access to the saved data as it is protected with a password. So make sure the subscription is easy and password is official and protected. **What do you dislike about ExpertSender?** ExpertSender is a delicate application to experience on large scale. Its subscription demands money and that might be not suited for people who want to try the free version first. At that place are big storage folders that don’t permit the files to store in parts. This characteristic might be difficult sometimes to get up any detail on time. Maybe this thing could be resolved in upcoming editions. **What problems is ExpertSender solving and how is that benefiting you?** It's a secure software to comprehend with small business details. An excellent saver for the files and folders and a good protector to highly official information. Our employees utilize this software without any trouble as its subscription and latter on its working is very easy to maneuver. All information is on a single click and communication is serious for production detail. ### 22. An awesome Web-Based, Cloud, SaaS application. **Rating:** 4.5/5.0 stars **Reviewed by:** Marylee M. | Sales Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2020 **What do you like best about ExpertSender?** ExpertSender is a fantastic application to handle emails and messages. A good communicator not only for the system as well as for mobile and every movement is at a single click. It is an excellent collaborator that collects the messages and keeps on working with emails at the same time. At that place is no other software that provides this kind of service. It shows the data in segments and make it comfortable to take the immediate point. **What do you dislike about ExpertSender?** Very easy going and friendly software that gives its expert opinion to operate, but there must be less users to enjoy its free version. Some parts are hooked on a good quality Wi-Fi as there is no other means to endorse this application. **What problems is ExpertSender solving and how is that benefiting you?** An excellent software that is not only user-friendly but also time-saving application to users. There is a free subscription and people get their free trial to understand its feature. One matter that is most important about it is its managing quality to segment emails and messages. This feature is helpful in many business dealings and meetings. ### 23. Head of Marketing and Development **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis H. | Head of Marketing and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about ExpertSender?** It is a complex system to use, but it is easy to use it when you learn it. Expertsender has a really high standard of customer service. In our company we have a lot of different products which require a lot of attentions, where Expertsender is really good partner to have. We use Expertsender to have a dynamic e-mail flow where it is important for us that the e-mail flow knows how to switch e-mail users to another e-mail flow if the user changes position in our end. This is something Expertsender is good as. **What do you dislike about ExpertSender?** This is a minor problem for me, but if I had to mention something about Expertsender that could improve my experience with them. Would be a analyst to analyza your unit and what could be improved. E-mail marketing is getting harder and harder and sometimes it is nice to have a person who know the system in site out and can help improve deliverability. With this said Expertsender is more than happy to do it if you ask them, but it could be nice with a report system or personal service that could help you improve! **Recommendations to others considering ExpertSender:** If you want a system that can handle a lot of data and give your customer a unique customer experience. Expertsender is very professional and profitable system to have. I can fully recommend your system! **What problems is ExpertSender solving and how is that benefiting you?** Expertsender sender is a good place to make personal e-mail flows to you customers. We are using Expertsender because we want to give our customers a unique customer experience plus give them a in site of our business. It is very easy to make a e-mail flow and if you have any problems you will get fast and good customer service. ### 24. CEO & Cofounder @ agent leap **Rating:** 4.5/5.0 stars **Reviewed by:** Eitan s. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2019 **What do you like best about ExpertSender?** ExpertSender is a perfect tool for smaller companies and start-ups that are planning to grow and expand their email marketing activity by adding new solutions when needed. We appreciate it that we can always count on their business expertise and advice when it comes to mapping-out our mailing activity to meet our goals and make the best of advanced automation solutions. Their support Team is always there to give us a hand and help us to get our way around the system. **What do you dislike about ExpertSender?** We've just started working with them and haven't noticed anything that'd be overly problematic. However, they could improve the editor the way it'd support Hebrew language and RTL writing. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender was referred to us by a friend who's been using the platform for a couple of years now. He saw his business grow considerably and since we're working for the same industry (travel), we're sure that with this platform we'll be able to meet the needs of our clients (airlines) and conduct various marketing scenarios to better target the customers. We're still waiting for the visible benefits, but for now a dedicated Account Manager and complex data management tool are a huge added value. ### 25. Excellence in Services and Support in English and also in Spanish! **Rating:** 5.0/5.0 stars **Reviewed by:** Carla P. | Latam Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2019 **What do you like best about ExpertSender?** Mainly the personalized Support and their ability of helping us to understand the tool in a simple way. I have an Account Manager that I can contact anytime I need and that makes me feel very comfortable because I know if I run into any problem, I will have a direct contact that I can count on. My Account manager is very responsive and I really appreciate the time she dedicates to me: if I have any questions on how to use a functionality, she will answer back with a full detailed explanation, with all the step by step I need to take in order to solve any issue I have. What I also like is that can even provide support in different languages, Spanish for example. **What do you dislike about ExpertSender?** I’d like to see the Reports section more intuitive. However, when there is something not clear, support team will always help you with any questions we have. **Recommendations to others considering ExpertSender:** Besides being a very profitable system to have, ExpertSender has an excellent support service in a very personalized way. They can even provide support in other languages other than English that can facilitate a lot the communication. ExpertSender also has all the functionalities you need to creat beautiful and effective e-mails and has modern technology to create smart automations that will help improve your results. **What problems is ExpertSender solving and how is that benefiting you?** I have mostly realized benefits in Marketing automation and highly personalized emails. The automations is very simple and efficiente. Clients can create different types of automation in a very easy way, saving their time so they can be even more productive. ### 26. Expertsender really does deliver and with 1st class support **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about ExpertSender?** Mainly the support. Support is crucial with IT solutions and Expertsender support is excellent. We recently switched to the new API version and communication and support was second to none. Also I would say the API functions well for what we use it for and is fairly straight forward to implement. **What do you dislike about ExpertSender?** Very little to say here. One thing that bugs me a little is that I can't edit newsletters or transactional emails so I have to create a duplicate to make even the slighest edit which can be a pain. Other than that perhaps reporting could be a bit more detailed (although I think that has been improved upon) and when I'm looking at old segments created from old subscriber lists, even with notes it's not always easy to tell how they're comprised and compare them. **What problems is ExpertSender solving and how is that benefiting you?** For us it pretty much works as we need it. We mainly use it for transactinal emails as well as bulk sending of newsletters and it is sufficient for both of those. We like having the ability to stagger emails and send at peak times etc. ### 27. Flexible, easy to implement tool with excellent service. **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin N. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about ExpertSender?** ExpertSender allows you to combine data in a very convenient and arbitrary way. The multiplicity of data sources is not a problem here, which is extremely important in our case. They have really good customer service. We can count on professional help and support anytime. As a result, we are able to implement all intended communication activities with our clients. I highly appreciate the possibility of constantly improving the performance of our activities. We are able to react very fast to changes that are happening on the market, and adapt our company and the system to new tasks. **What do you dislike about ExpertSender?** The presentation of some analytical data is not ideal. A few less important widgets are missing, but this does not interfere with the smooth use of the system. Some ExpertSender modules work independently on each other. However, this is not a big problem in our case. **Recommendations to others considering ExpertSender:** It's a very reasonable system. It is worth talking to them about cooperation. **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender is used in marketing automation activities and mass mailings of the newsletter within 8 European markets. With its help, we effectively activate our clients in a very personalized way. We send several million emails monthly to our clients, which are characterized by very satisfying deliverability and efficiency. ### 28. Expert Sender **Rating:** 4.0/5.0 stars **Reviewed by:** Krzysztof O. | Mr., Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2019 **What do you like best about ExpertSender?** As an e-commerce store we look for integrated tools that offer multiple solutions so we manage all our e-marketing activities in one place. ExpertSender provides us with just the type of platform we need: reliable, scalable and, what’s most important, flexible. They constantly improve and add new features, such as pop-ups and newly added web push to make sure they give competition a run for their money. We also appreciate the support of our Account Manager and the tech team, who are always doing their best to attend to our needs and help us to resolve any issue. **What do you dislike about ExpertSender?** There might be some minor twitches every once in a while, but nothing major really and we can always expect a satisfying solution. We’d maybe like to see more visually attractive and intuitive interface when it comes to Marketing Automation scenarios. **Recommendations to others considering ExpertSender:** Don’t be afraid to ask for help when needed, the Team will conduct individual training for you until you get the grasp of it. Also, make sure to test out all the features, especially the new ones that ExpertSender keeps adding, it’ll really help you business grow! The Team is also great when it comes to inventing ideas for business cases so: ask, ask, always ask! **What problems is ExpertSender solving and how is that benefiting you?** We try virtually every tool available, from Data Tables to handle our complex data, the Web Module features including shopping cart abandonment, product recommendations, pop-ups, etc. Truth be told we’ve really observed an increase of our ROI ever since we started expanding our activity by introducing more complex and advanced scenarios. ### 29. Simple and easy to use! Amazing support team! **Rating:** 4.5/5.0 stars **Reviewed by:** Charisse S. | Email Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2019 **What do you like best about ExpertSender?** - The portal is very user-friendly. - Customer support is very on point during work hours. - Reports are easy to export. **What do you dislike about ExpertSender?** - When I have to deactivate a recurring message for me to edit it. And then when I'm about to activate it, the inactive list is not sorted by "latest modified" so I have to look for it after editing. - I wish they have 24 hour support, but doesn't really bug me as much. As when they're available, they give me 100%. **What problems is ExpertSender solving and how is that benefiting you?** We use Expert Sender mainly mass mailing newsletters and marketing automation for recurring emails. With Expert Sender, we get to target and segment different data lists. ### 30. Little things that make difference **Rating:** 5.0/5.0 stars **Reviewed by:** Marek L. | E-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2019 **What do you like best about ExpertSender?** Second to none customer service, intuitive and simple interface. **What do you dislike about ExpertSender?** Reports could be a bit better, maybe connected to google analytics for quick preview of campaign results? **Recommendations to others considering ExpertSender:** If you're looking for simple, yet effective and powerful (countless options of segmentation) tool for marketing automation then Expert Sender is for you! ;) Also as I mentioned before, customer service is top notch. **What problems is ExpertSender solving and how is that benefiting you?** Expert Sender is quick and simple solution for marketing automation. We've been testing few systems, but none of them seemed to be working correctly. With E.S. everything works just fine, and if not then I can count on customer service to help me fixing everything or even sometimes fixing it for me quickly. ### 31. Great Results and Personalized Service from ExpertSender **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Director, Customer Retention, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about ExpertSender?** The best part of being ExpertSender’s partner is that they provide truly personalized support – instead of forcing us to use a chat or a ticketing system and wait in the queue to ask a question we have our own Account Manager to whom we can reach out whenever we need. They also make sure to respond in a timely manner and act quickly to solve any issues that occur from time to time. We can also count on their advice when it comes to putting our business ideas into action with the use of the best tools available. It provides a comfort level that we have someone who truly understands our specific business requirements as our rep, and always has a backup that responds just as quickly. **What do you dislike about ExpertSender?** The Drag&Drop editor has it flaws, but we don’t really use it. There could also be more options to integrate with external services, you basically have to do it via API and entirely on your end. We are comfortable using an offline HTML editor and working in the simple HTML editor. This is no problem whatsoever. **Recommendations to others considering ExpertSender:** As stated in the title and reasons we like ExpertSender- they produce results and their support is fantastic. There was a bit of a learning curve, but they were there to get us going and now we feel much more in control of our email. Don’t feel discouraged by the learning curve, knowledge will come with time and the more you use the system the easier it’ll be to handle even the most complicated operations. Make sure to explore all the available options and ask about additional (=extra paid) features if you really want to grow! **What problems is ExpertSender solving and how is that benefiting you?** There’s hardly any company conducting online marketing campaigns that wouldn’t face deliverability issues at least once in their lifetime. Thanks to ExpertSender we can rest assured that all such issues will be addressed and resolved, without us having to struggle with analyses and escalations. This benefits us hugely since we’re able to reach a bigger audience and expand our marketing activities. Expert Sender regularly exceeds our expectations helping with delivery issues and advocating on our behalf when necessary. ### 32. Good for real targeting with strong and easy to use API and great personal support **Rating:** 5.0/5.0 stars **Reviewed by:** Karsten E. | Head of Data Science, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2019 **What do you like best about ExpertSender?** Generally, there are 3 areas why I like working with ExpertSender: Reporting/API, Targeting and personal support. 1) Working as a Data Scientist for an Email Marketing Company, detailed insights into our performance as well as an effective system to make sure that our messages reach the right audience are key. Fortunately, Expertsender offers one of the best reporting systems, in terms of depth and UX, I've encountered in an ESP so far. Statistics can be aggregated in multiple ways from simple date ranges, over domains and domain families (extremely helpful for inbox providers that have multiple domains like Microsoft) up to the individual IPs that were used during the send out. Also available inside of the platform itself are external statistics like SNDS or (Market dependent) Signal Spam. Nearly every report, as well as the raw user activity data, can also be accessed via API. As a result, creating your dashboards and statistics are pretty easy 2) Targeting is the reason why we looked at Expertsender is the first place (see below). Their integrated tag-system allows for easy and individual categorization. Targeting then females, interested in fashion that have been active during the past two weeks, it a) possible and b) just takes those three conditions during the segment creating. 3) Delivering large amounts of emails is more complicated than many people realize. Expertsenders deliverability and in particular our account manager have helped us to identify and fix flaws in our strategy and templates. **What do you dislike about ExpertSender?** As an ESP and not an SMTP relay, it's currently only possible to sent a mailing via API to lists and segments that are already created in the system, instead of simply handing over an array of recipient emails - and segments can't be created via API. For a full end-to-automation, those two features are something I would wish for in the future. Also, even though it's easy, creating more complicated segments can naturally take its time. The option to "copy-paste" parts of a segment could speed things up. **What problems is ExpertSender solving and how is that benefiting you?** Our reason to start using Expertsender was the shift in deliverability requirements over the past years. While the spray-and-pray approach might still have worked a few years ago, many inbox providers like Gmail have, rightly in my personal opinion, have become incredibly sophisticated in keeping irrelevant content out of the users' inbox. As described under "What do you like best?", We were looking for a more targeted approach with sending individualized emails to our users, with content that is relevant to them. In doing so, we were able to increase our Inbox placement and with that Open- and Click rates. ### 33. Simple and effective tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Anna D. | E-commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about ExpertSender?** Using the user interface is simple and intuitive. Extensive segmentation allows you to segregate subscribers, which allows them to send customized marketing offers. Thanks to segmentation and the search algorithm, we managed to restore communication with less active subscribers. They provide support from the very beginning of using the platform. They respond to requests for help without any problems. **What do you dislike about ExpertSender?** Less intuitive tool for creating D&D messages. It can be annoying and despite the ready template sometimes you have to work on the final end result. **What problems is ExpertSender solving and how is that benefiting you?** We managed to solve the problems with delivering messages where some of them were considered SPAM. The delivery rate is at a very high level. We are also pleased with the opening ratio. ### 34. The perfect solution at the right price! **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr S. | E-commerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about ExpertSender?** ExpertSender has so many options for segmenting database and optimizing that at the moment we know that it was a tool for us! We've got so many attributes about our clients (such as type of skin or hair) and we can generate the right segment with a few clicks. Drag&Drop editor is very easy and allows to create a message in a few minutes, so we've got all need things (specify group and good-looking creation) to start sales :) **What do you dislike about ExpertSender?** Our biggest challange was Magento synchronization. We've got unusual sales model (cosmetics boxes in subscription), so the beginnins were difficult, but we've finished this process. Also we discovered a little problem with display centred text and buttons on Gmail mobile app. **Recommendations to others considering ExpertSender:** - Facebook ADs in automation workflows - Onsite tools: widgets, banners etc. **What problems is ExpertSender solving and how is that benefiting you?** With ExpertSender we have increased deliverability and openability our messages by several percent each compared to the previous supplier. ### 35. Amazing support and great deliverability. **Rating:** 4.5/5.0 stars **Reviewed by:** Dave S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about ExpertSender?** Expert Sender has amazing workflows and automation features. You can make them as simple or as complex as you like. We have several workflows setup now that cover the different life cycles of our subscribers. Another feature that has been very helpful is the ability to create goals and then have workflows or new campaigns start or move to a different offer depending if the goal has been reached. Very powerful! We can now easily stop sending promotion series A when the user has converted and automatically move to a new promotion. The other thing I like best about Expert Sender is their amazing support. Having a dedicated account manager has been great. It makes it so much easier to get assistance in creating a new campaign when you work regularly with someone that know your business setup and goals. **What do you dislike about ExpertSender?** At first the functionality and many options available to use in creating campaigns was a bit overwhelming. This overwhelm didn't last long with the great customer support they provide. My account manager was great help in getting our initial workflows setup and running while we learned the system. **Recommendations to others considering ExpertSender:** Take a demo and give it a test run, you will be impressed by what is possible. The do also really live up to their name. They truly are experts at delivering email. **What problems is ExpertSender solving and how is that benefiting you?** We had a large promotion last summer that require a dramatically increased sending volume. Expert Sender worked with us to come up with a plan and add additional ips to our setup to accommodate this extra volume. The campaign was a great success. ### 36. Marketing automation in Automotive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about ExpertSender?** We do appreciate the flexibility of the tool that allows us to integrate numerous services and develop truly multi-level campaigns. By integrating our CRM system with ExpertSender we rest assured that all the customer data is transferred smoothly and used in various business scenarios, across different stages of customer journey. Having a dedicated Account Manager to help us conduct the campaigns and solve potential issues is a huge added value. **What do you dislike about ExpertSender?** There could be more ready-made integrations, however, the possibility to use API to connect with virtually every 3rd party service compensates it. It also takes a bit time and effort to really learn how to use the system efficiently. **What problems is ExpertSender solving and how is that benefiting you?** Thanks to having our subscription form integrated both with the CRM and the mailing platform we can inform every potential customer about their actions involving buying a car through mailing communication sent regularly from ExpertSender. It’s a crucial part of a marketing strategy in the automotive industry since it “guides” our lead through their entire lifecycle, from the moment of signing up for a test drive up until the moment of their final decision – to buy, or not to buy. We can also use additional scoring to adjust post-purchase communication with special offers. ### 37. Expert Sender are what they claim, experts in sending! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Co-Founder / Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about ExpertSender?** The software covers a lot of tools needed to organise and send daily mass mailing campaigns. From the list management tools to scheduling emails and workflows, you just know this is build by a team that knows what they are doing. **What do you dislike about ExpertSender?** What I dislike is actually something you can like in the same time. But Expert Sender is very strict on the lists making sure your lists are clean. It's hard work but at the same time it's needed to get the best results. **Recommendations to others considering ExpertSender:** Just get on the phone with one of their sales team and you will find out immediately what Expert Sender can do for you. **What problems is ExpertSender solving and how is that benefiting you?** Emailing is becoming an art, if you don't know what you are doing you will not be able to get good results in terms of delivery. Expert Sender knows how to help you with that. ### 38. Flexible, top class support and easy to use.. ExpertSender has all of them! **Rating:** 4.5/5.0 stars **Reviewed by:** Dimitri H. | Email Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about ExpertSender?** I like the way the platform is designed from an UI/UX perspective. As a experienced marketer in the email industry, it's always a pleasure to deal with a platform which has both a nice engine in the back-end but also a nice interface to interact with. **What do you dislike about ExpertSender?** Reporting can be a bit painful to deal with, when it comes the time to drill down for specific information with ExpertSender's default features. **What problems is ExpertSender solving and how is that benefiting you?** Deliverability! It really allowed us to have a better control/visibility of all the volume we send. Plus ExpertSender deliverability team is top class. ### 39. Great Marketing Automation tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Łukasz L. | CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2019 **What do you like best about ExpertSender?** - Deliverability for B2C probably the best on the market - Relational data tables - a powerful feature for advanced segmentation and personalization - Useful email personalization previewer - Absolutely great support - Price **What do you dislike about ExpertSender?** - Lack of more specified documentation (but support will help you always) - Too restricted email validating for B2B email addresses, many of valid email addresses are rejected **Recommendations to others considering ExpertSender:** If you are searching for a solution which can be tailored to your business ExpertSender will be a good choice. Don't be scared of quite ascetic UI... what's on the inside that really counts :) **What problems is ExpertSender solving and how is that benefiting you?** ExpertSender has helped us with using data stored in relational data tables for personalization and segmentation. This feature can not be found in other marketing automation tools at a comparable price. ### 40. Expert Sender review **Rating:** 4.0/5.0 stars **Reviewed by:** Kamil S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2019 **What do you like best about ExpertSender?** We found here almost everything we need to execute our mailings and we've been achieving satisfying results. It's also good to see such complex platform developed by our fellow countrymen. **What do you dislike about ExpertSender?** The interface is mostly intuitive but for me a little old school. There are plenty of options, which can however be considered both a pro and a con. **What problems is ExpertSender solving and how is that benefiting you?** They help us to maximize email deliverability and the Experts staff is always very helpful in case we encounter any issues. We use Expert Sender API to send highly personalized emails. ### 41. It's great to work with Expertsender! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about ExpertSender?** We appreciate the user-friendly interface, it is really easy to use. One of the most useful features is subscriber segmentation allowing us to track the actual engagement of recipients. The support team is full of creative ideas and we love the proactive attitude, especially when it comes to deliverability and handling related issues. Dedicated IPs are great for building sender reputation and maintain optimal email delivery in the long run. Although I have worked with many email platforms, I still think Expertsender is one of the best. **What do you dislike about ExpertSender?** I’d like to see the Reports section more detailed and transparent, I’d love to be able to download visually appealing charts etc. **Recommendations to others considering ExpertSender:** ExpertSender will provide you with all the necessary tools whether you are a beginner in email marketing or if you have been doing it for a long time. Plus, go for it if you value great support! **What problems is ExpertSender solving and how is that benefiting you?** Conducting multi-channel campaigns for our clients. In ExpertSender we can easily track all their activities and results and facilitate various processes. They have been helping us to overcome multiple issues and improve the reputation of our sending domain, so we could increase the volume of emails sent and have better metrics. ### 42. Great Service with a nice Value for Money features. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about ExpertSender?** ExpertSender provided us with a price competitive solution when we were in the startup phase and it happened to be the best choice we could make, really good value for money. Our Account Manager has always been very supportive and innovative, helping us to choose the best mailing strategy for our type of business – we’ve learned a lot from him about the importance of segmentation and targeting your audience as well as the effective use of dynamic content to personalize emails. It’s crucial for a travel agency to react appropriately to our customer’s behavior online to maximize the conversion. The technologically advanced tools available in ExpertSender make virtually every business scenario possible and easy to execute **What do you dislike about ExpertSender?** The thing I miss most regarding the platform is such a simple feature as excluding some segments of recipients when scheduling the newsletter. There’s no such option, so as a workaround you have to exclude certain users on the level of segments which makes it a bit bothersome and creates so many segments that you have to handle later on. One can find themselves a bit lost because of that and truth be told excluding recipients is something so basic that really helps (and most ESPs already have this option). **Recommendations to others considering ExpertSender:** Devote some time to really get to know the platform and explore all the features. Arrange initial trainings with your appointed Account Manger as soon as you start using ExpertSender – not only will you strengthen the relationship, but they’ll also help you to map out the activities in the best way possible. Ask a lot of questions about the way segmentation works to dissolve any doubts. Overall, ExpertSender is a very complex solution and comes for a good price, so if you’re looking for a tool that will automatize as many things as possible and as much as possible, but you’re on a shoestring budget , go for it! **What problems is ExpertSender solving and how is that benefiting you?** As I already mentioned, they were there for us when we just started our business, believing that we'd grow into the company that we are today and introduced us to the world of email marketing, which truly boosted our business activity. Their strategic advice and technical support allowed us to easily integrate and implement automation solutions that really provide great results. ### 43. Really great email marketing software **Rating:** 5.0/5.0 stars **Reviewed by:** Przemysław S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about ExpertSender?** ExpertSender has several really useful tools. We were able to restore subscribers who left our website and shopping card without any purchases. By using extended segmentation we're able to deliver relevant content which resonate with our customers. Thanks to that we have more completed transactions. We're satisfied with customer support, they are always open to help. **What do you dislike about ExpertSender?** Getting back data from data tables sometimes could be annoying. It’s easier when you feel comfortable with SQL **Recommendations to others considering ExpertSender:** Relatively affordable price it’s a plus Honestly I can recommend this product **What problems is ExpertSender solving and how is that benefiting you?** - Monetizing, - Marketing automation, - Stay connected with our clients. - Real-time promotions and offers ### 44. ExpertSender is flexible and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Krzysztof S. | Digital & eCommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about ExpertSender?** We were able to send campaigns really fast without spending a ton of time to learning ExpertSender platform. In case of doubts or issues anytime we can count on support team especially in case of deliverability issues. Everything you need to create and send your email campaign is in one place. We appreciate the segmentation that allows us create efficient campaigns. **What do you dislike about ExpertSender?** Minor things, some of user tools could be more intuitive. **Recommendations to others considering ExpertSender:** Just try it and see, highly reccomendable tool **What problems is ExpertSender solving and how is that benefiting you?** We have recently implemented the subscription automation system. For the insurance industry, instant communication with the customers is important. ### 45. Best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about ExpertSender?** ExpertSender is a robust, affordable solution that has brought my email marketing to the next level. **What do you dislike about ExpertSender?** I suppose there are always more features to want, but if I'm honest, ExpertSender has more than enough to keep me busy for now, and I've been with them for over a year! **Recommendations to others considering ExpertSender:** Simply contact them for a demo, everyone I've been in touch with at ExpertSender is friendly and knowledgable. After a brief introduction to the platform, I am certain you will be convinced of its edge on the market. **What problems is ExpertSender solving and how is that benefiting you?** With ExpertSender I've been able to increase my customer retention and engagement by automating every step of the sales funnel. ### 46. Top Deliverability! Excellent support, friendly staff **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksander B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2019 **What do you like best about ExpertSender?** The speed of the platform is amazing. Even complex segments load within seconds, never had anything loading for over 30 seconds. UI and UX are great. Deliverability. **What do you dislike about ExpertSender?** Nothing really. Maybe only the fact that it doesn't have adnetwork integration and pulling creative / stats is done manually, but that's not a problem at all giving that most of such platforms aren't integrated with affiliate network tracking platforms. **Recommendations to others considering ExpertSender:** Give it a shot. I think if its good enough for me - it might be good enough for you ;) **What problems is ExpertSender solving and how is that benefiting you?** Deliverability. I'm sending emails to the lists with affiliate offers. ### 47. A truly great ESP (at last!) **Rating:** 5.0/5.0 stars **Reviewed by:** Emily C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about ExpertSender?** It's rare to find an ESP that actually REALLY knows about delivery. The staff is extremely responsive and knowledgeable, and are also proactive to help head off any issues. **What do you dislike about ExpertSender?** Having worked with many ESPs, there is usually a long list of complaints. It's rare to be disappointed with them about even a small thing. **What problems is ExpertSender solving and how is that benefiting you?** Their delivery is great, and they always find a way to solve any problem we have - quickly. The platform is easy to use and flexible - great for a company where we don't have much time to train new employees. ### 48. Best ESP We Have Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Jagger B. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2019 **What do you like best about ExpertSender?** We've used several ESP's (both Enterprise Level and other) and ExpertSender is by far a cut above. Their customer service is phenomenal and their segmentation abilities are really first class. The platform takes some getting used to and we aren't even close to utilizing it's full capabilities yet however we love what we have seen and definitely wouldn't hesitate to recommend to others looking for a solid solution to their email marketing needs. **What do you dislike about ExpertSender?** Platform takes some getting used to and isn't necessarily as intuitive as we would like however overall it's great and anything that you need help with support is glad to assist with. **Recommendations to others considering ExpertSender:** If you are looking for a full service ESP with excellent segmentation capabilities and amazing support this is your ESP. **What problems is ExpertSender solving and how is that benefiting you?** A-Z solution for our email marketing needs. ### 49. Plenty of possibilities **Rating:** 4.5/5.0 stars **Reviewed by:** Michał L. | Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about ExpertSender?** Mostly in expertsender I value all the possibilities it gives to the user. You can not only create, manage and send e-mails, but also automate your work. **What do you dislike about ExpertSender?** Could have more templates of e-mails in the builder. **Recommendations to others considering ExpertSender:** Try it, and you will probably like it more than other. **What problems is ExpertSender solving and how is that benefiting you?** It boosts our sales. Work great in B2B and also in B2C sectors. We use this product to improve deliverability rate and stay in touch with those subscribers who want receive more information about our services. ### 50. One of the best company I have ever worked with **Rating:** 4.5/5.0 stars **Reviewed by:** Chithra M. | E-Marketing Specialist - India & UAE Region, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about ExpertSender?** Their response is very fast and are just an email away if you need any help. They schedule online meetings without any hesitation for overseas customers. With time, you will experience how easy is it to use ExpertSender. The interface is easy to navigate. Deliverability team is doing a really good job. **What do you dislike about ExpertSender?** Sometimes time zone can be a problem to reach out to them but they always reply to you at the very next available business hours. **Recommendations to others considering ExpertSender:** You can go ahead and associate with ExpertSender. They live up to their words and helps with your issue. **What problems is ExpertSender solving and how is that benefiting you?** At the beginning we were struggling with deliverability issues. Thanks to ExpertSender's support and advises we’ve solved this issue. At the moment we’re really satisfied with deliverability and open rate ratio. ## ExpertSender Discussions - [asfsf](https://www.g2.com/discussions/asfsf) - 3 comments, 1 upvote - [View ExpertSender pricing details and edition comparison](https://www.g2.com/products/expertsender/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+09%3A58%3A34+-0500&secure%5Bsession_id%5D=16c9cf23-6c9a-463d-a947-217c714f65ce&secure%5Btoken%5D=f14e84cd2ef99a42329283e7c4f5caf6984f08ae10a55561c3d226d600b0b1fb&format=llm_user) ## ExpertSender Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top ExpertSender Alternatives - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,097 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,107 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,143 reviews)