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eTrusted Reviews & Product Details

kishor b.
KB
customer support engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about eTrusted?

e Trsted provide marketplace with great security for buyer and also seller with excellent rating and feedback method consumer can trust. Review collected by and hosted on G2.com.

What do you dislike about eTrusted?

Right now I am not seeing any loopholes so there is no reason to dislike. Review collected by and hosted on G2.com.

What problems is eTrusted solving and how is that benefiting you?

I can find reviews and feedback so I can trust seller with positive feedback because in online marketplace we should find genuine seller and buyer. Review collected by and hosted on G2.com.

eTrusted Overview

What is eTrusted?

eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. Connect eTrusted with your systems and receive feedback holistically across your customer journey. Forget the annual snapshot of customer satisfaction with a one-time survey. eTrusted provides you with authentic feedback consistently and in real-time. Our customers include online and retail, insurance, the automotive industry, software platforms and everything in between.

eTrusted Details
Languages Supported
German, English, French, Italian, Dutch, Polish, Portuguese, Spanish
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Seller Details
Year Founded
1999
HQ Location
Köln, DE

Dr. Bastian K.
DK
Overview Provided by:
Executive Director Products & Services bei Trusted Shops

Recent eTrusted Reviews

Alexys F.
AF
Alexys F.Small-Business (50 or fewer emp.)
5.0 out of 5
"eTrusted does exactly what it is supposed to do....keep my transactions and information safe!"
I like that eTrusted works in the background and it is very low-maintenance for the user, making this product very user-friendly.
kishor b.
KB
kishor b.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent platform for marketplace with buyer protection."
e Trsted provide marketplace with great security for buyer and also seller with excellent rating and feedback method consumer can trust.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

eTrusted Media

eTrusted Demo - Marketing
Use one of our various, optimised website widgets to shine with your stars at specific points in your customer journey. Cherished by 30 million consumers. The Trustbadge creates trust and puts your website in the best light.
eTrusted Demo - Feedback-to-go
Our mobile applications for iOS and Android give you direct access to the customer journey feedback of your business. Anytime and anywhere. The app focuses on the functions that give you the necessary insight on the go without overloading you with data.
eTrusted Demo - Review invites
Always have an overview of which customers you have invited to give feedback at which touchpoint of the customer journey. Define when we shall ask your customers for feedback. Invite individual cases specifically and manually to give feedback.
eTrusted Demo - Review Inbox
Works just like your familiar e-mail application - but delivers entirely new insights. Quickly find feedback on all touchpoints of your customer journey. Even the harshest criticism deserves an honest and appreciative response. If a review is really inappropriate, our service team is on...
eTrusted Demo - Get the 5 stars you deserve - everywhere!
The less customers you actively ask for feedback from, the worse your average rating will be. Therefore it is important to collect a lot of authentic feedback on all portals. To ensure that you can shine with 5 stars on all channels in the future, we have developed the eTrusted Reputation Mana...
eTrusted Demo - Feedback at the key points of your customer journey
Invite your customers to give feedback where it is most important to you. Connect eTrusted with your systems and receive feedback holistically across your customer journey.
Answer a few questions to help the eTrusted community
Have you used eTrusted before?
Yes

1 out of 2 Total Reviews for eTrusted

5.0 out of 5
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1 out of 2 Total Reviews for eTrusted
5.0 out of 5
1 out of 2 Total Reviews for eTrusted
5.0 out of 5

eTrusted Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Alexys F.
AF
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about eTrusted?

I like that eTrusted works in the background and it is very low-maintenance for the user, making this product very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about eTrusted?

I have yet to find something undesirable about eTrusted, because they work perfect for what i need and havent disappointed me in any way to date! Review collected by and hosted on G2.com.

What problems is eTrusted solving and how is that benefiting you?

As a corporation, we were needing to not only establish a positive image in the community and with our customer base, but to build on that reputation, as well. eTrusted did just that, and it clearly showed that we had an improvement in customer base and customer relations after using the platform with eTrusted - and that benefits our corporation ALL THE WAY AROUND. Review collected by and hosted on G2.com.

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