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eSputnik Reviews & Product Details - Page 4

eSputnik Overview

What is eSputnik?

eSputnik is an omnichhannel customer data platform (CDP) that allows to manage cross-channel messaging campaigns via Email, web and mobile push, in-app, app inbox, widgets in a single system, segment audience according to the customer's interestes, create product recommendations based on client's behaviour and easily automate all your marketing activities. Features for advanced eCommerce projects: - Dynamic content depending on stock availability, geo, browsing history or by feed. - AI-based personalized product recommendations: 198 ready and tested algorithms for recommendation generation are included in the system, custom development is possible. - Advanced segmentation: by user behavior, events, parameters, RFM analysis, cohort analysis, predictive segmentation, value-based customer segmentation. - 15 pro-triggers for ecommerce - created segments and events, campaign timeframes. - Multilanguage allows to automate work with scripts, templates, scheduling of mailings. - Conditional dynamic blocks targeted on additional data enrichment. - Dynamic message content queue prioritization based on previous behavior. - Messaging frequency control. - High server/ip reputation for inbox deliverability. - ​​High delivery speed for flash sales.

eSputnik Details
Languages Supported
Bulgarian, English, Romanian, Russian, Ukrainian
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Product Description

eSputnik is a web-based marketing automation service designed to allow users to manage cross-channel messaging campaigns via Email, SMS, Web Push, Viber and other instant messengers.


Seller Details
Seller
eSputnik
Year Founded
2013
HQ Location
Warsaw, PL
Twitter
@eSputnikApp
342 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®

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Overview Provided by:
Co-Founder@ Stripo • Email Marketing Expert • eCommerce and Online B2C Marketing Automation Strategist • Keynote Speaker

Recent eSputnik Reviews

VA
Vladislav A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Usable system with extensive functionality and flexible settings for omnichannel campaigns"
The eSputnik customer data platform has built-in functionality for organizing omnichannel marketing campaigns, while other systems require addition...
MD
Maister D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Segmentation solution"
The customer data platform helped us to build detailed segments without unnecessary integrations, with which we can continue to work in the system ...
IS
Inna S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Eliminating routine campaign creation processes thanks to built-in AI"
"We chose eSputnik because of the possibility of omnichannel campaigns. We can use communication channels from cheap to expensive, depending on the...
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eSputnik Media

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61 out of 62 Total Reviews for eSputnik

4.8 out of 5
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61 out of 62 Total Reviews for eSputnik
4.8 out of 5
61 out of 62 Total Reviews for eSputnik
4.8 out of 5

eSputnik Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for eSputnikQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
OM
City Chapter Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

This tool is very easy to use with an intuitive interface. it is possible to make up a letter right at the time of its creation and add dynamic content. the entire database of contacts is stored in the contacts section and it is possible to create groups and subgroups. there is also a scripting feature that simplifies the work with recipients Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

there are restrictions on the size of the content, but it’s understandable why Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

Let's try, and your like it Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

I use eSputnik for typesetting letters and for sending and attracting an audience to various events. All created templates can be stored in separate folders, the letter is automatically modified to a mobile look. And it also has an editor for AMP letters. I highly recommend your letters will be bright, dynamic and attractive to recipients. Review collected by and hosted on G2.com.

HZ
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

A really flexible and easy-to-use drag & drop editor with all necessary features. Various useful responsive templates helping to develop the correct structure and amazing design of the letter. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

Contact export is available only in CSV format, but it don't cause serious problem. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

eSputnik is a perfect solution for both small businesses and large companies that need to launch a promotional email campaign. Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

Over the past year our team have increased the efficiency of all email campaigns using eSputnik tools and we saved a lot of time during the marketing strategy development. Review collected by and hosted on G2.com.

NB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

1) Great email deliverability

2) Advanced segmentation tool helping to create complex segments based on any criterion

3) Minimalist drag & drop editor with useful blocks and parameters

4) Cheap SMS and Viber campaigns Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

Limited list of message templates. Hope their numbers will grow. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

Try eSputnik free plan at first. It is the best way to see all advantages of this software. Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

Using eSputnik services we succeed to create effective personalised emails and improve click-through rate of all launched campaigns Review collected by and hosted on G2.com.

KK
Global Partnership Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about eSputnik?

Push-notifications, email campaigns, analytics. I have used live chat multiple times, and each time got a response within 2 min! By far the best bang for your buck! Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

From last 6 months I am customer of eSputnik and can not find any dislike yet. The price point is excellent! Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

We have some onboarding campaigns, return clients by abandoned carts emails and inform clients about our new products. They offer really detailed analytics and real-time user activity tracking and monitoring. Review collected by and hosted on G2.com.

VK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about eSputnik?

Excellent integration, timely support and automation at a super level. The ability to build personalized trigger chains. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

I have been using the service for a long time and I have no special comments Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

Automation. Integration with the services I need. Personalization and AMP Review collected by and hosted on G2.com.

AM
Head of Marketing 🇺🇦 🇬🇧
Financial Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

Detailed reports, a great set of features for email marketer, helpful and fast support, simple interface. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

Absolutely nothing, my only suggestion would be perhaps a more how-to videos to help people who are beginners in email marketing. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

It's a great solution - simple interface with powerful features. Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

With eSputnik we can reach a larger audience. I also like that I am able to customize so many different things on the email. eSputnik reports are very detailed, so now we can better segment our contact list. Review collected by and hosted on G2.com.

SD
Sofiia Dmytrenko
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about eSputnik?

1) email-builder - it's easy to create different templates with interactive elements. even people without html & css knowledge can do this.

2) local customization - we use eSputnik for different markets with different languages and it was always easy to implement.

3) support team - fast and helpful! Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

sometimes the service works slow in chrome and can close the tab while editing the template. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

Push customization is available for additional price. Viber and sms messages are more expensive than on other services Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

- interactive elements in emails that help to keep users involved

- detailed email statistics

- possibility to create target contact groups based on their activity Review collected by and hosted on G2.com.

KC
Mr
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

One of the best features of eSputnik is adaptive email editor, we make here our HTMlized emails and they are amazing. Also for us are important opportunities of deep contact base segmentation and web tracking of customer behaviour. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

Sometimes we have issues with new features implementing, but eSputnik has the best support team ever, so we settle all problems really quickly Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

If you have not started using this service, you can do it without fear. You can find here everything you need if we talk about e-commerce business: automation and deep integration opportunities, up-to-date statistics and web-tracking tools Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

We realized that only sending emails is not enough for efficient communication with our customers and subscribers. That’s why we start using omnichannel approach. It is especially important for triggered sequences, for example, Abandoned carts. For us it means that we can reach our subscribers in the most convenient for them way. We just add to our email campaigns web push and text messages. And in the nearest time, as soon as our mobile app will be launched, we are going to start using mobile push in addition to existing channels. Review collected by and hosted on G2.com.

ED
Country Team Lead
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

The platform offers a lot of great features including advanced segmentation and mobile push notifications. The drag and drop editor is one of the best in all the competitive products. It is a good choice for advanced marketers looking to optimize the cost of communication with clients. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

Some functions are not properly explained, but we quickly resolved that problem in a customer support chat. They are always very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

It is one of the most feature-reach marketing automation services in the market. Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

By analyzing behavioral factors and using the obtained data, we are able to properly segment our customer database and come up with different interaction strategies for each segment. Review collected by and hosted on G2.com.

ML
Chief Marketing Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSputnik?

eSputnik offers the variety of options for sorting contacts, setting up rules and triggers, and performing bulk operations is exceptional. The system is super powerful with many advanced features like cohort analysis, RFM-analysis, dynamics of contact database activity. Reporting is done well too. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

We have been using eSputnik for years and have no complaints. A great service at a great price. Review collected by and hosted on G2.com.

Recommendations to others considering eSputnik:

Highly recommended! Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

We are using eSputnik for email marketing, sms campaigns and push-notifications. It helps us to create a better visualized and personalized marketing funnel. Review collected by and hosted on G2.com.