eSpatial Reviews & Product Details

It is easy to use. You can upload data sets, and then it maps. The formatting can be a bit redundant sometimes. It would be nice if when you uploaded information, it reverted to the last used settings. Review collected by and hosted on G2.com.

Sometimes the data points are not mapped correctly. Even if you type in the city "Boston" it can map somewhere that is outside of Boston. This has happened with a few different locations then the way to fix it is going in and adding the zip code. Review collected by and hosted on G2.com.

eSpatial is extremely easy to use when it comes to creating maps or territories. We utilize this to keep up with and modify the areas in which we service our customers. Review collected by and hosted on G2.com.

The least helpful part about eSpatial is not having the ability to analyze between radiuses, such as between 10-20 miles. Only having the ability to enter in 1 value requires us to do more manual work to identify where customers or drivers are within a radius range. Review collected by and hosted on G2.com.

The eSpatial team has created a powerful platform. It is effortless to get data in or out of the software. eSpatial quickly identifies the addresses in the data and maps it out. Yesterday uploaded a list of event tracks across the country and promptly identified and generated a list of customers. Still, I believe the best feature is the team backing up the software. Powerful software comes with some complexity, but with eSpatial, you just need to select that "Help" link in the lower right. You will find a knowledgeable and helpful person on the other side. So refreshing and superior to a chatbot or a terrible guide document (Microsoft!). Review collected by and hosted on G2.com.

The only part of the program that I still struggle with is saving information. I need to educate myself better on what is being shared with everyone and what is just for my eyes. You will also need to practice some discipline; it is shockingly easy to overwhelm a map with data points. These are my dislikes, and they both involve my shortcomings more so than the software. Review collected by and hosted on G2.com.

I really like that you can overlap multiple datasets to compare/contrast findings. Their territory building is pretty easy to use as well. Review collected by and hosted on G2.com.

It can be difficult to get multiple people to view items and is expensive. Review collected by and hosted on G2.com.

Visualizing the data through heat maps or radius maps allows me to tell a positive story that is easy to comprehend. Review collected by and hosted on G2.com.

Trying to add multiple elements to the map can get granular or time-consuming. Review collected by and hosted on G2.com.

Something that is good about eSpatial is for planning proximity purposes, it is a good tool. Review collected by and hosted on G2.com.

I do think that the addresses/areas need to be updated. Also, There was a change in the website design but I preferred the old one. Review collected by and hosted on G2.com.

The ability to route at a postal code level and layer it among other data Review collected by and hosted on G2.com.

It took a while to learn how to use - could be a slightly more user friendly Review collected by and hosted on G2.com.

The reason we selected and continuously renew our account is the outstanding support we receive each step of the way. eSpatial invests in your success and wants you to be getting the most out of their platform. The "how-to" video sessions are a game-changer. After one or two training sessions, I was able to use the features very well and enlighten my colleagues on areas of our business that once on a map opened eyes within our sales, marketing, and operations teams. One will quickly find new uses and become better in the manipulation of data and show new relationships and opportunities to serve customers better and improve internal operations. Review collected by and hosted on G2.com.

I look forward to eSpatial offering USPS carrier routes as a data layer Review collected by and hosted on G2.com.

I appreciate the visual representation of all of the accounts and being able to connect the accounts with different filters and tools such as heat maps. It is a great organizational tool. Review collected by and hosted on G2.com.

I don't like that I cannot share this with other people easily unless they also have an account. When I download a map and send it to someone, it is as if I am sending them a screenshot when I would like them to be able to click into the map and zoom in and zoom out so that it could show them the breakdown of accounts instead of having to send them 10 different screenshots. Review collected by and hosted on G2.com.

Ability to visualize large sets of TAM data across our entire market, and break up territories in a way that was mathematically "fair". It transformed pissing matches between sales reps/managers and sales operations into data-driven discussions about TAM and conversion rates rather than emotional battles over who owned what territory and why. Review collected by and hosted on G2.com.

UX was challenging and overly complicated. Support was based in Europe, which made it difficult to reach them during US business hours without advanced notice. We were able to replicate many of the eSpatial features using Google Maps plotting along with TAM data we exported from Salesforce and found the eSpatial tools to be unnecessary. While the decisions made by our sales operations team were supported by the data, our sales team widely rejected them as we made the mistake of deploying eSpatial in tandem with updated compensation plans and quotas, as well as significant changes to sales rules of engagement for crossing into other territories. This led to a more than 50% decline in deals won, an 80% year over year decline in commissions and bonuses paid to sales reps and managers, and general mutiny throughout our revenue organization. Our SVP of sales and SVP of growth marketing were both fired within several months of rolling out eSpatial along with the other changes mentioned, and we lost 60% of our top producing sales reps to competitors because of the idealistic approach taken. The bottom line here is that the TAM data you feed into eSpatial absolutely MUST be both CLEAN and MEANINGFUL to your conversion rates. Simply splitting up territories by a number of potential clients in a specified area is not enough to ensure success. Our TAM data included hundreds of thousands of duplicate leads - many for small businesses that had been closed for years, or multiple spellings of the same lead. It also included large numbers of prospective clients who did not or would not be a fit for our offering, but that feedback was not taken seriously by our revenue operations or sales and growth marketing leadership. This left sales reps with territories that had been cut into 1/4 of their prior size because the bad TAM data showed that there was the same number of opportunities within the new, reduced territories as they had previously believed to exist in their larger territories. Sales operations leaders were running off the belief that sales reps (many of whom had been top performers for 5+ years) had been failing to uncover thousands of leads in their territories, which were in reality, non-existent or closed businesses. This, paired with quota changes and compensation restructuring led to the demise of our sales organization and impacted company culture and growth for over 2 years and we're still recovering from it. ALL THIS IS TO SAY THAT THE DATA QUALITY IS THE KEY HERE. Put in clean data and get out great insights. Put in bad data and get bad insights in return. Review collected by and hosted on G2.com.